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𝗝𝗼𝗯 Description:-
This is a full-time on-site role for a Sales Manager . The Territory Sales Manager will be responsible for communication with clients, sales activities, customer service, training, and sales management.
1. Business Development :
• Devise effective territory sales and marketing strategies.
• Professionally handle incoming requests from customers within
defined territory.
• Generate new business leads or opportunities based on
similar/existing solutions provided to customers.
• Thoroughly and effectively gather customer information.
• Maintain a balance between company policy and customer
benefits.
• Continuously evaluate and identify opportunities to drive process
improvements.
• Present products and services to prospective customers.
• Perform product demonstration.
• Active participation in tender.
• Early engagement with PSU & private customers for requirement.
• Achieving assigned territory business target.
• Implementing effective strategies to maximize profitability.
• Effectively handling customer negotiation to ensure maximum
order value & profit with favorable T&C to the organization.
• Payment follows up
2. Customer Relationship :
• Knowledge of Support/Communication etiquettes for general day
to day client communication.
• Communicate with client for ongoing Issues / Product Trainings.
• Administer regular feedback from the customer for product
improvement.
• Working with a team or individually to enhance customer
experience and solve grievances.
3. Data Management :
• Work on Supports in-house tasks like updating timesheet, prepare
Weekly Reports etc.
• Opportunity Follow up and Update in CRM System with precise
order closing details (e.g., time & amount).
• Prepare and submit reports weekly/monthly MIS reports to the
Regional Manager.
• Ensure accurate opportunity/customer details to be entered in CRM
System.
4. Business Analysis :
• Analyze data to find the most efficient sales methods.
• Discover sales opportunities through market research.
• Participate in industry or promotional events (e.g., trade shows) to
cultivate customer relationships.
• Monitor competition within assigned region.
Qualifications :
Minimum 3-8 years + of experience in the industry.
Experience in Technical sales like AVEVA system platform, IIOT, Wonderware ,Industry 4.0 preferable.
Ability to travel when required.
Job Details
- Job Title: Associate Director - Customer Success
- Industry: Healthcare
- Experience Required: 6-8 years
- Working Days: 5 days/week
- Function: Operations
- Job Location: Mumbai
- CTC Range: Best in Industry
Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy
Criteria:
- Candidate should have minimum 6 years of client-facing experience.
- Candidate should have experience in a SaaS Business Model or Health-tech domain.
- Candidate should have worked on B2B model.
- Candidate should have experience from SAAS or B2B companies.
- Candidate must have minimum 2 years of experience in managing and leading teams.
- Proven experience in Customer Success lifecycle management from pre-launch to renewal.
- Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
- Candidate should have experience in cross-selling and up-selling.
- Strong client relationship management and stakeholder engagement skills
- Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
- Strong communication, analytical, and problem-solving skills
NOTE:
Any Manager / Sr. Manager candidate can work for this role.
Description
Job Description
We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.
Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.
Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations. Generating reports and sharing executive summaries internally and externally based on business demand.
A successful applicant:
A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.
Responsibilities:
• Lead a high-performing team that works collaboratively with other supporting team members
• Achieve quarterly goals and growth objectives defined under OKRs
• Coach your team in analyzing opportunities be the catalyst in business growth
• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives
• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction
Requirements:
• MBA degree or equivalent practical experience
• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec
• A mini. of 2 years of experience in managing teams
• Experience in collaborating with cross-functional teams
• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills
Benefits About Company:
Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
- Be part of a successful, high-growth B Series-funded startup with patented technology
- Work at the forefront of cutting-edge health-tech innovation
- Trusted by 1000+ companies across industries
- Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
- Attractive compensation with lucrative performance-based incentives
- ESOPs and rapid career growth with opportunities for multiple promotions in a year
- 360-degree appraisal process for holistic performance feedback
- Direct reporting to top management for high-impact exposure
- Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more
- To be able to handle clients on their own. Responding to client inquiries in a timely and professional manner.
- Regularly interacting with team through telephone calls, email communications, or virtual meetings.
- Proficiency in Microsoft Office and Virtual Platforms like Zoom / MS Teams / Google Meet. Effective communication skills.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Should be a team player.
- Travel out of station will be required as per demands of the projec
JOB TITLE: ASSOCIATE MANAGER - TELUGU PROGRAMMING
LOCATION: NAVI MUMBAI, INDIA (Remote)
RESPONSIBILITIES:
Assist in managing the daily Telugu programming and curation strategy. Working knowledge of
Kannada + Malayalam is a big plus
Basic data analysis and number crunching is an important part of this role
Work with the Programming Teams as well as other cross-functional teams to achieve various
organizational objectives
Act as a liaison between various departments to ensure the on time and orderly flow of work
Curate and maintain a substantial number of varied playlists based on different Moods, Genres
and Activities.
Think of creative ideas & concepts for Festivals, events & Trending Topics
Stay on top of new music releases
Help find ways to organize, facilitate, and improve general programming processes
Create and update departmental calendar and project status
Keep entire team informed on the current status of all jobs in progress via status meetings
Keep abreast of all work in the Programming Department and follow up on due dates that were
established for copy, artwork, playlists and other deliverables
REQUIREMENTS:
Bachelor’s/ Master’s degree
Proficient in Telugu – reading and understanding
3-5 years’ experience in the music industry, ideally programming for music services, working
with a broad range of music content
Basic data analysis and number crunching
Passionate about music and have deep knowledge of music culture (Telugu).
Highly organized, creative self-starter with experience working on multiple projects at the same
time
Care about attention to detail and organization, have a team spirit, strong work ethic, and a
sense of humor
Exceptional time management and prioritization skills
Out-of-the-box thinking and ideas that can significantly contribute to Company’s success.
BENEFITS AND PERKS:
We blur work and play, and you get all the perks of a global company. You will get to
work with a dynamic group of entrepreneurs, who are delivering results and working zealously to
make a difference in the way the world experiences music.
JD for Project Manager:
The Incumbent will:
- Be the key person accountable for Project Delivery- managing end-to-end delivery of high-quality projects, meeting all required functionality, within the allocated schedule and budget.
- Managing the team assigned to deliver projects and achieve assigned project goals.
- Be responsible to ensure continued customer delight.
Job Responsibility:
- Own the entire delivery of assigned projects.
- Responsible for managing multiple projects involving a 15-20-member team consisting of the middle layer (PL/GL/TL) and the teams under them.
- Responsible for the end-to-end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.
- Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.
- Project managers should have strong business management, budgeting, and analytical skills.
- Review and ensure the preparation of the following:
- System Architecture
- External Specifications & Internal Specifications
- Software Development Plan, Configuration Management Plan, and Project Plan
- Technical Documentation
- Weekly status updates to all stakeholders
- Ensure process and system compliance in the projects.
- Exhibit excellent escalation management skills, internal or external.
- Manage FPP (Fixed Price Project) & T&M (Time & Material) projects on diverse functional domains
- Coordinate, and communicate with the client on project-related matters.
- Coach/ mentor the members of the project and provide the necessary support to them.
- Performance appraisal/counseling of the group members.
- Evaluate training needs (technical, managerial) and get the required training programs implemented.
- Ensure project compliance with Tech Mahindra Quality Systems and Procedures.
Desired Profile:
- Qualifications
- BE/BTech/MTECH/MCA 10 + Years of Experience in Java/J2EE related project and banking projects with good analytical and troubleshooting skills
- Technical Skills:
- Core Java, Multithreading, J2EE, Design Pattern, Spring Core, Spring MVC, Spring Batch, Web services Rest /SOAP, Oracle SQL / PLSQL & Deployment and Cluster Application Architecture People and Team Management experience required Should have good knowledge of production support work.
Job Overview
EmReach is one of the leading companies in Critical Event Management and Mass Notification solutions. We are hiring a talented QA Testing Analyst professional to join our team. If you're excited to be part of a winning team, EmReach is a great place to grow your career.
Responsibilities for QA Testing Analyst
This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems.
- Participate in project Test requirement analysis
- Under minimal supervision, creates Test ware –scenarios, cases, data, automated test scripts, assist in estimates creation.
- Executes Tests and collates evidence
- Defect reporting and tracking.
- Demonstrate implementation of process, strategy and/or testing improvement/efficiencies.
What you will be doing?
- Functional & Technical expertise role in developing & identifying tools that will optimise and improve the quality of testing
- Assist to impact analysis, test estimations, test planning for project
- Create test scripts (manual/automated) & test data based on test model (test scope) defined by test architect
- Understand the Functional requirements, Systems Architecture, Test Environments landscape and share your understanding within the team
- Set up and Execute tests using both automation tools and manual methods as applicable aligning to overall test strategy defined.
- Should have knowledge on Automation with at least one automation framework
- Raise defects, provide sufficient details and logs readily for further analysis and work with development teams to close the defects with appropriate root cause analysis documented.
- Use Test Automation tools as per Automation Approach defined by the Programme/Portfolio leads, come up with own ideas to innovate and automate all testing activities applicable to support the Automation and Continuous Improvement journey.
- Escalate any issues to Test Manager/Portfolio Test Lead as appropriate and in timely manner and provide options to resolve the issues
Where will you be working?
Mumbai
Qualifications for QA Testing Analyst
- Graduate with software engineering background
- Hands on Experience in Agile methodology.
- 2-4 years of experience in software testing.
- Domain/Testing/Technical certification will be an advantage
Other Requirements
- Understanding of Cloud Technologies like Aws, Azure would be an added advantage
- Knowledge on micro services would be an added advantage.
- Knowledge on DEVOPS tools and process would be an added advantage.
- Should be able to handle work assigned/issues with minimal supervision.
∙ Computer Science related Bachelor's Degree or equivalent experience
∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience)
∙ Familiarity with LAMP stack technologies, experience supporting
∙Must be capable of working on Linux System.
∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration.
∙ Strong DNS management and automation background
∙ Strong scripting (bash, php, perl) skills
∙ Good understanding of TCP/IP networking and troubleshooting
∙ Clear communication and documentation of projects and procedures
∙ Strong problem solving skills
∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects.
∙Strong Cloud Architecture experience.
∙Cloud Security
∙Added Advantage with knowledge of Microservices/API/ Queue systems
∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT
Responsibilities:
∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.
∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites.
∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment.
∙ Administer Apache web server, Load balancer and MySQL Server
∙ Work on System Security and IPTable configuration
∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture.
∙ Document system configuration, processes, and procedures.
∙ Share responsibility with team members for rotating on-call duties.
We are looking for a Content Strategist/Writer who has experience in creating content for branding and digital marketing, and an ability to stay up to date with the latest trends. He/she will be responsible for creating, and improving content across our business verticals.
The role will include generating content for branding projects, websites, improving social media interaction by ideating on creative concepts and campaigns, driving engagement, creating content calendars etc.
The Content Manager/Writer will work closely with the rest of the team to achieve overall marketing goals.
Responsibilities:
Creating original & creative content that drives traffic to a website and social media platforms:
- Create social media strategy aligned with short-term and long-term marketing targets
- Write research-based content that is original and engaging
- Edit/proofread and quality check content
- Develop creative concepts for digital media, including social media creatives (This includes copy for creatives, infographics, and captions for social media)
- Develop authentic social media campaigns
- Tie-in editorial calendars with trending digital initiatives and campaigns
- Promote the business's brand identity via trendy, authentic and creative content
- Create content for other marketing collateral as and when needed
- Write content for web pages, ebooks, and video scripts as and when required
- Assist with creating content for business pitches as and when required
- Create original, witty, on-trend concepts for social media creatives and campaigns
- Work with the design team to ensure creatives are based on the brief and lead to online engagement




