Software Engineer ( Big data)

We are seeking a dynamic and results-oriented Digital Marketing Executive to join our team. The ideal candidate will have a minimum of one year of experience in digital marketing and a proven track record of success. This role involves developing and executing digital marketing campaigns to achieve business objectives.

 Responsibilities: 

1) Campaign Management: Plan, create and execute digital marketing campaigns on Google Search, Google Display Network, Linkedin and Meta platforms.

2) Lead Generation: Develop and implement lead generation strategies to drive high-quality leads across various industries, with a special emphasis on real estate.

3) Performance Marketing: Monitor and optimize campaign performance to achieve maximum ROl.

4) Analytics and Reporting: Analyze campaign data using Google Analytics, generate insights, and provide comprehensive reports to stakeholders.

5) Content Ideation and Calendar: Assist in creating content calendars and ideation for clients' social media pages.

6) Social Media Growth: Contribute ideas for the growth and enhancement of clients' social media pages.

7) Industry Research: Stay updated with the latest trends and best practices in digital marketing and apply this knowledge to enhance campaign performance.

8) Client Management: Work with multiple clients across diverse industries, ensuring their digital marketing needs are met effectively.

9) ROAS campaigns & E-commerce campaigns - Should have knowledge of these type of campaigns too

10) In-depth knowledge of digital marketing channels, including SEO, SEM, PPC, social media, email marketing, and web analytics

11) Conduct keyword research and implement on-page and off-page SEO strategies to improve organic search visibility

Curate and manage a content calendar for social media platforms (Meta, X, LinkedIn, Instagram, etc.)

12) Leverage web analytics tools (GA4, GSC, etc.) to track and analyze campaign performance, and optimize strategies accordingly

 Requirements: 

1) Minimum of 1 year of experience in digital marketing.

2) Strong understanding of digital marketing concepts and strategies.

3) Excellent communication and interpersonal skills.

4) Proficiency in using social media platforms and digital marketing tools.

5) Ability to work independently and as part of a team.

6) Basic knowledge of SEO, SEM, and PPC.

 Tools and Technologies: 

1) Proficiency in digital marketing tools (SEMrush, GA4, GSC, Google Ads, Meta Ads Manager, etc.)

2) Familiarity with content management systems (CMS) and email marketing platforms

Experience with project management and collaboration tools

 Preferred Qualifications: 

1. Degree in Marketing, Communications, or Any degree.

2. Experience in content creation and management.

3. Knowledge of analytics tools (Google Analytics, etc.)

 We are committed to fostering a diverse and inclusive workplace and welcome applications from both male and female candidates. 

 If you are a passionate and driven individual with a proven track record in digital marketing, we encourage you to apply.

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

• Analyse client’s financial status (e.g., income, expenses and liabilities)
• Examine and suggest financial opportunities (e.g., insurance plans, investment strategies)
• Develop sound financial plan and budgets for clients according to their changing needs.
• Help clients implement their plans and carry out transactions.
• Present and sell suitable financial products and services.
• Build strong relationships to retain existing clients.
• Maintain updated knowledge of regulations, practices and financial products.
• Ability to do gap analysis and designing counter action plan (if needed)
• Periodic review with the client on his report as per set plan
• Portfolio rebalancing

What we do:

Have you ever tried creating a good video? It's hard. Really hard. We know a thing or two about it because our team is comprised of filmmakers and engineers who have spent the last 20 years of our lives in the motion picture, advertising, and television industry. Today, stitching together a production-ready video poses a litany of challenges: uploading assets from multiple sources, soliciting input from multiple departments, maintaining version control, and getting sign-off on final releases. As you can guess, a lot of this workflow has been happening across multiple tools. Desynova unifies the assets and the conversation. We're aiming to become the media collaboration layer for the entire internet.

Culture:

Rule number one: be a good person. We have a passion for technology and Film/Video making. This is not just a job, it's an opportunity to do what you love every day, stimulate your mind, be challenged, and build an app that allows thousands of creators all over the world to connect with one another and create stunning films, television shows, and works of art.

As part of the Product Management Team, you will help strategize and design our products, manage the end-to-end execution of product features, and contribute to product vision and strategy.

Responsibilities

• Understanding and analyzing user needs. Define and validate use case scenarios with statistics and metrics.
• Maintaining a deep understanding of the competitive landscape and trends
• Validating and pitching new product ideas
• Defining features through detailed specifications and user stories
• Creating elaborate mock-ups and wireframes with industry standard prototyping tools (Optional)
• Working with design and engineering teams through feature implementations
• Maintaining timelines and keeping all stakeholders updated
• Defining success metrics and analyzing product performance
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Basic understanding of APIS, how to read & understand them, Verify the API response as per product & business requirements
• Ability to talk extensively about features and product during live demos

Qualification

• Deep passion for building software products and services
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Uncanny product sense on how to marry technology and design to solve user needs in a practical manner
• Excellent problem solving and analytical skills combined with a strong business and technical acumen
• Bias for action and can break down complex problems into steps that help drive product development
• Immaculate oral and written communication skills

Helpful Skills

• Worked on an iOS app, from design to development to testing to deployment
• Worked on an Android app, from design to development to testing to deployment
• Worked with AI/ML projects such as Face Detection Recognition, NER, NLP, etc
• Worked with elastic search, able to write, read and modify elastic queries
• Worked with Jira
• Worked with GitHub
• Worked with Google MS Sheets
• Good with presentations.
• Good to know python, mongoDB, Js, basic HTML/CSS