Key Account Manager Job Description
JOB DESCRIPTION (JD)
The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:
- Unconditional compliance of the following policies:
- Company Inner Regulations and Information Security Protocol (ISP).
- Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
- Guidelines to systems and documentation.
Detailed description of specific responsibilities:
- B2B lead generation.
- Arranging meetings and demos of our offerings to potential clients.
- Deal closure.
- Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
- Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
- Handle customer queries and solve their problems.
- Onboard new distributors on panel and handle business through them. Also handle existing distributors.
- Manage all legal paper work related to sales and subscription of our products and services.
- Collection of payments from all the clients and distributors handled.
About Cherise India Pvt Ltd
When it comes to defining a perfect blend, India is the epitome of a diverse, rich, cultural, economic and technological concoction. The fuel that drives such a nation also came to life with the same amount of diversity and integrity.
At the epicenter of such a nation's ever-evolving landscapes, there lies a fuel station where people often go to recharge their minds, clear their thoughts, draw inspiration...
People crave for Tapri wali chai! This is where friendships brew. This is where million-dollar ideas get cracked. This is where you get to unwind. Most of all, this is where you cherish the moments!
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Roles & Responsibilities:
- Present, promote and sell services using solid arguments to new and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback
Requirements:
- Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
- Has adequate knowledge of technology and jargons required for sales discussions.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, negotiation and communication skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
- Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
- Should be comfortable with Background Verification of previous employment.
• Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.
• Ensure company-wide consistency in client service and sales procedures.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives additionally develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations
• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.
Female candidate preferred
Online Bidder / Business Development Executive who can bid on Upwork for Web & App Development ( Night Shift WFH).
1. Knowledge of bidding portals (Upwork, PPH, Guru, freelancer, etc)
2. Getting projects / Making new clients for the company.
3. Bringing new projects through bidding, Client communication, Proposal making/writing, Excellent communication & interpersonal skills, Flair for business development.
4. Sound knowledge of IT terminologies
5. Must have excellent communication Skills (Written & Verbally)
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
- Identifying New product/ Processes that could lead to enhancing company value proposition to different segments and thus increase MS, Price premium.
- Capturing (NPD) New Product Development ideas from:
- Customer Insights
- R&D development projects
- Competition Bench marking
- Managing & Anchoring the NPD funnel, shepherd the commercialization process.
- Launching new products & strengthening the existing brands.
- Preparing & implementing promotional strategies that should be creative.
- Designing Promotional / communication strategies for the various brands of the organization.
- Ensuring Monthly / Quarterly brand review & monitoring.
- Co-ordinating with all support function for effective implementation of marketing strategy.
What you need to have:
- Exceptional in launching new products and strengthening existing brands.
- Well organized with a track record that demonstrates self motivation, creativity and initiatives to achieve both personal and corporate goals.
- Strong articulation skills and ability to stand ground on his / her recommendation
- Ensures alignment of all internal and external stakeholders
- Strong systems and process orientation
- Passionate and deep knowledge of Paper/ Board industry and evolving consumer need
- Preferred People from R & D and NPD from board and packaging section of paper Industry
Job Descriptions:
1. Cold-call the clients
2. To pitch about the services
3. To convert the leads into sales
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
What you need to have:
- Bringing in domain expertise in sales & marketing.
- Developing and implementing the short, medium and long term E Commerce Channel Sales & Marketing strategy in consultation with Special Channel head and business units, product portfolio management with P&L responsibility
- Inventory Management; Managing metrics related to inventory, purchasing forecasts and transportation, monitoring stocks in warehouse & process standardization to ensure smooth functioning of packaging & order delivery.
- Grievance Handling; Resolving product returns & late delivery related grievances.
- Development of processes for timely collection process, timely payment tp all vendors related to supply chain/fulfilment.
What you need to have:
- Experience of 2+ years preferably in managing PLA and AMS will have preferred.
- Experience in sales and providing solutions based on customer needs
- Impeccable verbal and written communication skills
- Highly confident and outgoing individual
An EdTech organization is hiring sales managers with experience of 2 years & above for Mumbai location (Remote working until offices open & Virtual onboarding).
Roles & Responsibilities -
- Initiating phone conversations with parents who complete the demo classes for their kids
- Intensely following up with the prospects and closing the sales within the sales cycle
- Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
- Achieving the weekly targets in a high pressure performance driven competitive environment
- Monitoring self-performance at all times while also contributing to the team performance,
- Keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc
Skill Sets -
- Exceptional communicator and an influencer who can deliver sales pitch like a charm.
- Result driven with experience of extremely target centric job.
- Confident and persevering risk-taker who thrives in a high-performance high-growth environment.
- Self-learners with high grasping ability so that you can learn about the product within 2 days.
Prerequisites -
- Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
- Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
- Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
- Ability to counsel a parent for the child's future
- Comfortable with changing shift timings so that we may serve our customers better
- Graduation is not mandatory for candidates with 3+ years of experience
- Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and Powerpoint