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Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

About Enpointe.io

Enpointe.io is a technology-driven company specializing in crafting cutting-edge web and digital solutions that enhance user experience and empower brands. We focus on clean, scalable design and development with a user-first mindset. At Enpointe, we foster a collaborative, forward-thinking culture where creativity and strategy go hand in hand.

Role Overview

We’re looking for a passionate and experienced Senior UI/UX Designer to lead and shape user-centric design strategies for our digital products. You'll work closely with product managers, developers, and stakeholders to transform complex ideas into seamless, intuitive experiences.

Key Responsibilities

• Lead end-to-end UI/UX design for web and mobile applications.
• Translate product requirements into wireframes, prototypes, and high-fidelity visual designs.
• Conduct user research, usability testing, and feedback analysis to guide design decisions.
• Build and maintain design systems and component libraries.
• Collaborate with developers to ensure seamless handoff and design implementation.
• Champion accessibility, responsiveness, and consistent design patterns across products.
• Mentor junior designers and advocate for design best practices across teams.

Must-Have Skills

• Design: Typography, Layout, Color, Accessibility, Consistency
• UX: Wireframing, Prototyping, Usability, Flows, Empathy
• Tools: Figma, Sketch, InVision
• Research: Interviews, Feedback, Analytics
• Soft Skills: Communication, Collaboration, Problem-solving

Qualifications

• 3–5 years of proven experience in UI/UX design for web and mobile platforms.
• Strong portfolio showcasing end-to-end design projects.
• Deep understanding of design principles, user psychology, and accessibility standards.
• Experience working in agile or cross-functional product teams.

Why Join Enpointe.io?

• Work on impactful digital products with modern design approaches.
• Be part of a collaborative team that values your creativity and insight.
• Grow your career with mentorship, learning opportunities, and hands-on innovation.

Job Title: iOS Developer

Qualifications:

• B.Tech / M.Tech in IT or Computer Science
• MCA

Key Skills:

• Proficiency in Swift, SwiftUI
• Strong understanding of Java
• Experience in building and deploying iOS applications
• Familiarity with RESTful APIs and mobile architecture

Job Description:

We are looking for a skilled iOS Developer to design, develop, and maintain advanced applications for the iOS platform. The ideal candidate should be proficient in Swift and SwiftUI, have a solid grasp of Java fundamentals, and be capable of delivering high-quality code with strong attention to detail.

Cold calling to the client, Analyzing their requirements regarding the residential properties, scheduling their site visits and take proper followup till bookings of flats

JOB DESCRIPTION: BACKEND DEVELOPER

Do you want to work in a fast growing company by doing meaningful work and have fun doing it? Remitbee, a FinTech with headquarters in Canada and office in Chennai is seeking a skilled Backend developer with experience in Node JS. Individuals who apply for Remitbee careers should be passionate about tech and driven towards innovating the industry further with the Remitbee team. This position will be based out of Chennai or Remote.

This position also comes with the opportunity for career growth and working hour flexibility. We look forward to reading your application. At least 3+ years of experience in backend technologies like Node.js, Express, Sequelize

What will you do?

• Work in an agile team of developers, QA, DevOps and founders
• Implement new systems and redesign legacy systems, using leading technologies, to support advancing Research business requirements
• Research and analyze business and system needs. Explore solution options to recommend designs and technologies
• Writing test cases
• 
  

Skills and requirements:

• At least 3 years of experience in backend technologies like Node.js, Express, Sequelize
• Experience with automated task runners such as Grunt or Gulp
• Experience in Database like MySQL and/or PostgreSQL
• Comfortable applying engineering best practices for Test Driven Development, integration testing version control, release management, work estimation and planning
• Experience to work with Rest and GraphQL APIs
• You know how to use Git,
• You are passionate about code quality. Writing tests and documentation belong to your natural workflow.
• Participate in or lead all parts of the software development lifecycle, including analysis, design, programming, testing, implementation, and support.
• A history of active contributions to open source projects

Type: Full time

Location: Chennai

Experience: 3+yrs (Required)

Notice Period: 0-30 days (Preferred)

Work timing: 9 AM - 6PM IST

• Public clouds, such as AWS, Azure, or Google Cloud Platform
• Automation technologies, such as Kubernetes or Jenkins
• Configuration management tools, such as Puppet or Chef
• Scripting languages, such as Python or Ruby

Skills Required:

• Must-Have: Java, Spring/spring-boot, Data structure, Algorithm
• Any 2 (Must) out of the below-mentioned list : 

a.     JPA/Hibernate

b.     Messaging queue/Kafka/SQS/distributed message/SNS/JMS

c.     NoSQL/Aerospike/Reddis/Cassandra

d.     Microservices

Roles and Responsibilities:

• Technical design, implementation, deployment, and support.
• Partner with Business Analysts to review and implement business requirements.
• Perform development and unit testing, working closely with Business.
• Mentors and oversees the development of resources, including reviewing designs and performing code reviews.
• Ensure designs are in compliance with specifications
• Contribute to all phases of the development lifecycle
• Developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
• Should have experience of working on Core Java/J2EE & OOPS concept
• Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
• Should have a good understanding of Hibernate and Other ORMs
• Should have an understanding of working on Web Service (SOAP/REST) and Maven
• Build tools such as Jenkins
• Caching Technique(Radis, Hazlecast, Aerospike)
• Database Knowledge - Oracle, MySQL

• Become the expert of our platform and have a complete understanding of our features and use-cases.
• Conduct product demonstrations on a daily basis to clients.
• Own the full sales cycle of closing a deal.
• Discover customer needs and communicate to prospects how company is different from all other competitive platforms.
• Ability to crack annual deals from clients by smartly using closing levers.

• Sales guy in-person meetings + on-spot closure with institutes.
• Should have 1+ years relevant experience in the SaaS domain.
• Should have a two-wheeler

• Must have two wheeler
• Well versed in Regional Language along with English
• SaaS experience

• To act as Primary Point of Contact for transferees
• To be responsible for overall service satisfaction, coordination with customers and service professionals, and follow-up throughout the relocation service cycle.
• Effectively coordinate, communicate, and manage service delivery with local company vendors and external service providers
• Receive all newly booked initiations.
• Contact transferee immediately upon receipt of new initiation.
• Reply to e-mails and inquiries within 4 working hours.
• Assemble Welcome Kits for all transferees and ensure they are made available to the field consultant well in advance of the scheduled date of service delivery.
• Provide regular updates to the Line Manager with regard to the status of service delivery.
• Ensure all follow-ups with internal/ external customers are made within reasonable time on a regular basis.
• Ensure all transferee records in databases are kept updated and complete at all times.
• Provide full notes on all cases handled. Manage and maintain electronic data and relevant documents in the physical files.
• Provide information for reports in a timely manner when requested.
• Ensure sending and collection of RSQS (Relocation Services Quality Survey) feedback
• Ensure timely updates of Job Log Sheets for each month.
• Ensure timely and accurate invoicing/ billing.
• To receive and acknowledge all related vendor bills, get the same approved by the Manager To create appropriate Account Payable entries in the job costs and forward the approved bills to Accounts, for processing vendor payment.

DESIRED SKILLS

• Very good written and spoken English. Knowledge of foreign languages highly desirable.
• Excellent interpersonal skills including active listening, ability to interact confidently with senior executives, and intercultural sensitivity.
• Ability to read and interpret documents such as service agreements, procedural manuals, process maps & tenancy agreements.
• Ability to write routine reports utilizing Word, Excel, and/or Powerpoint.
• Good organizational and time management skills.
• Good arithmetic and analytical skills

ATTITUDES & BEHAVIOURS

• Ability to work proactively and autonomously, applying experience and common sense in both standard and non-standard service scenarios.
• Attention to detail. Willingness to participate and engage in team activities in order to make a contribution towards better service delivery.
• Willingness to learn new skills to be able to work productively.
• Productivity – Manage a fair workload, manage time well, volunteer for additional tasks where workload allows, and show self-initiative to seek out additional value-added assignments when other work is completed.
• Dependability – Manage commitments, work independently where appropriate, without need for constant supervision, be accountable, handle change, stay focussed under pressure, meet attendance/ punctuality standards.
• Teamwork – Work effectively in a team environment, be flexible and open-minded, actively share information with other company staff members, foster a team orientated environment, and be sensitive to other workloads.
• Initiative – Tackle problems and take independent action where appropriate, seeks out new responsibilities, generate new ideas, and practice self-development.
• Personal Organisation – Keep information and files organized and accessible, respond quickly to information requests from Line Manager and other company staff.
• Perform other duties as directed by the Manager. This may include assisting with other duties within the Branch in the event that staff is on leave, on holiday, or otherwise indisposed.
• Attend training seminars and other on-job-training programs on behalf of the Branch as arranged by the company, which could include domestic travel.

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead ( and/or CTO ) to identify and establish DevOps practices in the company.

You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

Responsibilities

• Implement and own the CI.
• Manage CD tooling.
• Implement and maintain monitoring and alerting.
• Build and maintain highly available production systems.

Qualification- B.tech in IT