Digital sales Intern

Key Responsibilities • Lead the end-to-end CRM program lifecycle – from requirements gathering and solution design to deployment, integration, and stabilization. • Manage CRM solution implementation (e.g., Salesforce, Microsoft Dynamics, or equivalent) with a focus on banking use cases such as onboarding, KYC, customer 360, workflows, and service automation. • Ensure seamless integration with core banking, contact center, digital channels, and third-party applications. • Develop and maintain the project plan, budget, risk register, and governance framework. • Drive stakeholder alignment between business teams (Sales, Service, Compliance, Operations) and technology vendors. • Oversee data migration, quality, and governance for accurate customer 360 views. • Establish change management and training programs to drive user adoption. • Ensure delivery within agreed timelines, budget, and compliance requirements. • Provide regular reporting to steering committees and senior management. 

About Us:

At Team Pumpkin, we thrive on creativity and innovation, delivering captivating content that resonates and engages. We’re on the lookout for a talented Social Media Content Creator who lives for the thrill of creating scroll-stopping content and wants to make an impact on our dynamic team.

What You’ll Do:

• Create Magic: Conceptualize and produce compelling reels for Instagram and other social media platforms.
• Trend Detective: Stay ahead of the curve by identifying and capitalizing on the latest social media trends.
• Team Player: Collaborate with our creative team to ensure every reel aligns with our brand and vision.
• Analyze and Optimize: Utilize analytics to assess performance and refine content strategies for optimal results.

Who You Are:

• Creative Genius: Possess exceptional storytelling skills and a keen eye for detail.
• Social Media Enthusiast: Expert in navigating Instagram and understanding its algorithms and trends.
• Quick Thinker: Adaptable and capable of managing multiple projects in a fast-paced environment.
• Innovative: Eager to experiment with new content formats and styles to keep our audience engaged.

We look forward to seeing how you can make magic with us!

The role requires you to:

• Answer client queries related to use of Superset software product, on email channel, and largely phone channel
• To understand queries, resolve them by providing ways to achieve use cases using Superset tool
• Ensure customer success by providing timely resolution
• Write documentation and FAQs

Job description

CGLIA is looking for IT Recruiters who have expertise in hiring through LinkedIn and other social media sites. This position is to work from our office. The Recruiter will understand the requirements and identify effective recruiting strategies to attract a diverse pool of qualified and capable talent for the organization.

 Roles and Responsibilities:

• Develop, facilitate, and implement all phases of the recruitment process.
• Coordinate with the department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identify and implement efficient and effective recruiting methods that work for the organization screen applications and select qualified candidates.
• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers Coordinate with the hiring manager and other human resource staff during the offer process, Initiate campus hiring, and hiring with the finishing schools.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent skills in hiring through LinkedIn and other social media sites. Should have experience in IT recruitment and close the positions within the time frame.
• Excellent verbal and written communication skills. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
• Proficient with Microsoft Office Suite or related software. Passion towards recruitment and onboarding processes 

Education and Experience:

Any graduate with an understanding of IT terminologies.

Minimum 3 years of experience working for IT product companies. Should have experience in MS Word & Excel sheets.

High priority to those having experience in hiring through LinkedIn and social Media Networks, and having innovative hiring processes.

Responsibilities

·        You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences for our customers.

·        With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.

·        You will identify functional /non-functional issues and come up with creative resolutions from test automation.

·        You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.

·        You are responsible for creating reliability that enables and validates high quality releases at a fast pace.

·        You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).

·        You are responsible for mentoring and guiding peer teammates for various projects.

·        Collaborating with QA Analysts and Software Developers to develop solutions.

·        Experience with Agile Scrum process.

·        You should have strong knowledge of different frameworks and knowledge of developing a test framework from scratch.

Desired Skills:

·        You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.

·        Strong coding skills and OOD/OOP knowledge.

·        You should have around 5 -8 years of experience in test automation of Web/Mobile either.

·        You should have exposure to distributed systems or web applications/mobile applications.

·        Strong understanding of various testing cycles and release activities.

·        You must be aware of frameworks like Page Object Model, funtional object model.. etc.

·        Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and rest-assured.

·        Experience participating of setup of test automation as part of CI/CD pipelines from the scratch.

·        Proficiency in programming languages in Java.

·        Have experience in industry best practices in development processes.

·        You should have strong experience in Selenium, appium, rest-assured.

Qualifications

·        Bachelor's degree in CS/IT/EC/ or any Related field.

·        Previous experience as a test automation engineer (at least 3 years as SDET)

·        Excellent mathematical and problem-solving skills.

·        Highly accurate and detail-oriented.

Responsibilities:

* Creating and executing a strong performance marketing strategy & execution plan

* Developing and managing digital prospecting and remarketing campaigns

* Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC while maintaining scale.

* Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

* Identifying and testing new channels to continue to meet or exceed established critical metrics

* Working closely with the performance agency to share funnel conversion improvement ideas, feedback & present results.

Key Requirements:

* Prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels

* Expertise in campaign and channel analysis and reporting, including Google Analytics experience

* Candidate must possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations

* Curious and a strong problem solver.

• Proficient in R and Python
• Work experience 1+ years with at least 6 months working with Python
• Prior experience with building ML models
• Prior experience with SQL
• Knowledge of statistical techniques
• Experience with working on Spatial Data will be an added advantage