Digital sales Intern

1. Front End resources :

Experienced Frontend Developer with 5-10 years’ experience in building modern JavaScript-based web applications

Expert in HTML, CSS, JavaScript. Mobile development experience

Proficient in ReactJS ,Familiar with cross-platform mobile frameworks

Knowledgeable in API architecture, object-oriented programming, and writing tests.

Work closely with backend developers to properly understand and integrate APIs the team develops

Work collaboratively with designers to be able to respond quickly to design changes

Challenge ideas and opinions to avoid errors and inefficient solutions

2. Backend resource with Strong Java

Backend developer with 5-10 years experience in Java, Node, Scala, etc., significant API expertise for large-scale apps and performance optimization.

Deep knowledge of programming principles and object-oriented engineering (e.g., SOLID, clean architecture ).

Familiarity with SQL and NoSQL databases (e.g., MySQL, Oracle, PostgreSQL).

Integration experience with JavaScript frameworks (React or Angular JS )

Effective testing abilities (unit, integration, API ).

Design and develop the business logic and product backend systems

Work closely with frontend developers to design and develop functional, performance and complete APIs

Decrypt existing enterprise software systems and connect application to applicable data sources

Write unit tests, develop automation tools for daily tasks.

Develop at high quality, with good documentation and with efficient code

Challenge ideas and opinions to avoid errors and inefficient solutions

Number of Openings - 3

Experience - 3 to 6 Years

Qualifications - BS or MS degree in Computer Science or a related technical field.

Location - Bangalore

Job Responsibilities

• Build microservices that provide REST APis to the web front end code
• Deploy microservices using a common deployment framework on AWS and GCP
• Implement reusable code libraries which can be utilized in various products
• Build exemplary code that meets the security standards of current web technologies for top US banks
• Routinely inspect server code for speed optimization
• Conceptualize and implement solutions for optimized data storage
• Participate in code reviews to ensure the code meets quality standards

Required Qualifications and Skills 

• 3+ years hands-on experience with J2EE, Spring Boot, Java, JavaScript and other programming languages
• Server-side experience with SASS and LESS
• Experience working with recent front-end frameworks (react.js, redux.js, node.js or similar technologies)
• Experience with JavaScript, Webpack, Mocha, Jest and other programming languages
• In-depth understanding of HTML5, CSS3 and Content Management Systems
• Ability to perform clean RESTful API design and understand the impact of the design on client side application code
• Familiarity with front side platforms such Javascript, HTML5 and CSS3

• Working knowledge of Databases, Cloud Platform and Cloud Security  

• Experience working using Agile and Scrum methodology.

• Call Customers with Overdue Accounts.
• Understand and Explain Benefits of Repayment and Credit History of Customer.
• Correct Customer Misunderstanding On Product Policy and Terms.
• Set Up Payment Plan and Follow-Up Schedule.
• Educate Customer On Consequences for Late Payment.
• Escalate Difficult or Unusable Case to Team Leaders.
• Provide Feedback On Reason for Default to Team Leader.

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Your Responsibilities :

PLEASE READ THE REQUIREMENTS AND APPLY

Outbound Lead Generation Campaign(No Sales)

Complete Voice Based Job covering US and Canada

Night Shift job with fixed Sat and Sunday Off

• Ideal candidate should have 4-7 years of hands-on product design experience with mobile and web products, and proven leadership and team-building skills.
•  An outstanding portfolio that showcases your foundation in ideation, visual design, interaction and delivery
• Ability to understand and analyze user needs and conduct frequent, iterative usability testing in parallel with development. 
• Highly proficient with designing & prototyping tools like Sketch, Zeplin, Balsamiq, llustrator / Photoshop. 
• Deep understanding of design methodologies, principles and visual design.
• Someone with a MDes from any premium design colleges with 4-5 years of experience or a Bachelor with minimum 5 years of experience
• Strong in visual UI skills and have basic knowledge of UX.
• Good Communication skills
• People Management skills
• Ability to work nimbly across multiple projects, with fast-paced, iterative product development cycles

Basic Requirements:

Firm grasp of Git-based source control
Competent with PHP object-oriented programming & MVC applications
Competent with MySQL-based database concepts
Familiarity with automated deployment strategies Excellent in JavaScript.

Good understanding of jQuery, Bootstrap.

Good understanding of SVN.

Responsibilities

Understand technical requirements
Develop full fledged web applications
End to end software development
Should write test cases & perform extensive self testing
Lead & Mentor team

Technologies

- PHP

- opencart&quot

- MySQL
- MVC
- HTML
- CSS
- Javascript / jQuery
- AJAX