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Job Title : Software Development Engineer (Python, Django & FastAPI + React.js)

Experience : 2+ Years

Location : Nagpur / Remote (India)

Job Type : Full Time

Collaboration Hours : 11:00 AM – 7:00 PM IST

About the Role :

We are seeking a Software Development Engineer to join our growing team. The ideal candidate will have strong expertise in backend development with Python, Django, and FastAPI, as well as working knowledge of AWS.

While backend development is the primary focus, you should also be comfortable contributing to frontend development using JavaScript, TypeScript, and React.

Mandatory Skills : Python, Django, FastAPI, AWS, JavaScript/TypeScript, React, REST APIs, SQL/NoSQL.

Key Responsibilities :

• Design, develop, and maintain backend services using Python (Django / FastAPI).
• Deploy, scale, and manage applications on AWS cloud services.
• Collaborate with frontend developers and contribute to React (JS/TS) development when required.
• Write clean, efficient, and maintainable code following best practices.
• Ensure system performance, scalability, and security.
• Participate in the full software development lifecycle : planning, design, development, testing, and deployment.
• Work collaboratively with cross-functional teams to deliver high-quality solutions.

Requirements :

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.
• 2+ years of professional software development experience.
• Strong proficiency in Python, with hands-on experience in Django and FastAPI.
• Practical experience with AWS cloud services.
• Basic proficiency in JavaScript, TypeScript, and React for frontend development.
• Solid understanding of REST APIs, databases (SQL/NoSQL), and software design principles.
• Familiarity with Git and collaborative workflows.
• Strong problem-solving ability and adaptability in a fast-paced environment.

Good to Have :

• Experience with Docker for containerization.
• Knowledge of CI/CD pipelines and DevOps practices.

Android Development: Proven experience in Android app development using Java and Kotlin.

Strong knowledge of Android SDK, Android Studio, and tools to optimize app performance and debugging.

Familiarity with RESTful APIs for communication between Android applications and backend services.

Backend Development: Experience with Node.js and familiarity with building and integrating backend services for mobile apps.

Experience in working with databases (SQL or NoSQL) and server management.

Frontend Development: Experience with React.js or Angular for integrating mobile applications with frontend solutions. Develop and maintain Android applications.

Collaborate with backend and frontend teams to deliver seamless user experiences.

Write clean, maintainable, and scalable code.

Problem-Solving & Debugging: Strong debugging and troubleshooting skills for both mobile and server-side issues.

Experience :- 1+ years of experience

Job Type: Full-time

Schedule:

• Day shift

Work Location: In person

Job Type: Full-time

Work Location: In person

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Position: Site Reliability Engineer

Location: Pune (Currently WFH, post pandemic you need to relocate)

About the Organization:

A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.

Job Description:

We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.

In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.

You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.

As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.

Day-to-day responsibilities

• Ensure the operational integrity of the global infrastructure
• Design repeatable continuous integration and delivery systems
• Test and measure new methods, applications and frameworks
• Analyze and leverage various AWS-native functionality
• Support and build out an on-premise data center footprint
• Provide support and diagnose issues to other teams related to our infrastructure
• Participate in 24/7 on-call rotation (If Required)

• Expert-level administrator of Linux-based systems
• Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
• Experience with production deployments of Kubernetes Cluster
• Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
• Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
• Experience in Distributed storage systems such as Ceph or GlusterFS.
• Experience in virtualisation with KVM, Ovirt and OpenStack.
• Hands-on experience with configuration management systems such as Terraform and Ansible
• Bash and Python Scripting Expertise
• Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
• Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
• Experience managing hundreds to thousands of servers globally
• Enjoy automating tasks, rather than repeating them
• Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
• Strong verbal and written communication skills
• Ability to adapt to a rapidly changing environment
• Comfortable collaborating and supporting a diverse team of engineers
• Ability to troubleshoot problems in complex systems
• Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.

Requirement

1. 2+ Years of development experience in the full stack development (preferred MERN technology stack).
2. should be proficient in working with technologies like JavaScript, CSS, and JS with framework like NodeJs and ReactJS.
3. Strong skills and experience with programming, design, and architecture, and familiarity/experience with AWS and other cloud technologies.
4. Good Knowledge of APIs is a must.
5. Should have good knowledge of databases like Linux.
6. Experience working in an Agile/Scrum environment
7. Keen interest in emerging technologies with an aptitude to learn and adapt.
8. A basic understanding in  Java is a plus.

Responsibilities:

1. Should be able to work independently once proper guidance is provided.
2. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
3. Ensure timely completion of development activity.
4. Prepare training documents and provide training to internal teams on tools.
5. Consult, design, and develop well-structured, scalable in-house tools.
6. Should be able to write optimized business logic for business functions.

Job Title: Product Manager

Job Description

Bachelor or master’s degree in computer science or equivalent experience.
Worked as Product Owner before and took responsibility for a product or project delivery.
Well-versed with data warehouse modernization to Big Data and Cloud environments.
Good knowledge* of any of the Cloud (AWS/Azure/GCP) – Must Have
Practical experience with continuous integration and continuous delivery workflows.
Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail.
Good communication skills
Experience in working within a distributed agile team
Experience in handling migration projects – Good to Have
 

*Data Ingestion, Processing, and Orchestration knowledge

Roles & Responsibilities

Responsible for coming up with innovative and novel ideas for the product.
Define product releases, features, and roadmap.
Collaborate with product teams on defining product objectives, including creating a product roadmap, delivery, market research, customer feedback, and stakeholder inputs.
Work with the Engineering teams to communicate release goals and be a part of the product lifecycle. Work closely with the UX and UI team to create the best user experience for the end customer.
Work with the Marketing team to define GTM activities.
Interface with Sales & Customer teams to identify customer needs and product gaps
Market and competition analysis activities.
Participate in the Agile ceremonies with the team, define epics, user stories, acceptance criteria
Ensure product usability from the end-user perspective

Mandatory Skills

Product Management, DWH, Big Data

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

Product Manager at OneCard 

At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others. 

YOU MAY BE A GOOD FIT IF:

• You can think in terms of the big picture, but deliver on the details
• You observe users and talk to them to get insights for building products. 
• You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
• You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing. 
• You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
• You communicate with empathy and exceptional precision
• You are technical enough to ask engineers good questions about architecture and product decisions alike
• Beyond just shipping new products, you obsess about continuous product improvement

REQUIREMENTS

• You’ve spent at least 3 to 5 years in product management, especially working on mobile apps. 
• You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link. 
• You’ve worked with design teams and software like Figma/Zeplin/Balsamiq. 
• Experience in Fintech and gaming is preferred. Especially working on reward programs. 

You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link. 

YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:

A few words on...

• Why you’re interested in being a product manager at OneCard in particular
• The product you are most proud of shipping, and your role in its development
• The biggest product mistake you’ve made (we all have them!)