Business Development Executive

Work Mode: Hybrid

Need B.Tech, BE, M.Tech, ME candidates - Mandatory

Must-Have Skills:

● Educational Qualification :- B.Tech, BE, M.Tech, ME in any field.

● Minimum of 3 years of proven experience as a Data Engineer.

● Strong proficiency in Python programming language and SQL.

● Experience in DataBricks and setting up and managing data pipelines, data warehouses/lakes.

● Good comprehension and critical thinking skills.

● Kindly note Salary bracket will vary according to the exp. of the candidate - 

- Experience from 4 yrs to 6 yrs - Salary upto 22 LPA

- Experience from 5 yrs to 8 yrs - Salary upto 30 LPA

- Experience more than 8 yrs - Salary upto 40 LPA

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com

Purpose of the role:

As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.

Strategy Formulation:

Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:

·      Conduct thorough analysis to understand client needs, preferences, and challenges.

·      Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.

·      Work closely with sales, design, and project management teams to align client solutions with organizational goals.

·      Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.

·      Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.

·      Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.

·      Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.

Business Operations:

·      Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.

·      Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.

·      Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.

·      Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

·      Uphold and promote the collaborative and open communication culture that defines Space Matrix.

·      Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.

·      Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

What we are looking for:

·      You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.

·      Proficient understanding of the Workplace Market Sector.

·      Experience working in architecture, interior design firms, or related industries.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

• ELK (Elasticsearch, Logstash Kibana) Administration and Implementation.
• Experience on implementing the Syslog NG on Unix/Linux Platform.
• Experiance in Information/Cyber Security

Job Description:

Experience - 4 to 8 Years

Ideally Applicants have: