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Customer Support - Voice Process
No.of Requirements: 100
Qualification : Any Graduate
Fresher or 6+months experience
Language: Candidate should be fluent In English and Hindi mandatory
Versant -4 or 5
6 Days working- 1day Rotational week off
Shift- 9am to 8pm for females and 9am to 9pm for males
Work from Office
CTC: 20500 /- per month for fresher
Take home: 15800 /- per month for fresher
CTC : Upto 21000 /- per month for experienced
Take Home : upto 16200 /- per month for experienced
Quarterly Bonus : 4200 /
Apprenticeship: Fresher - * 19000 (TH) *
Experience - 20000 (TH)
Bachelor’s Degree or equivalent degree in computer science
Min 1-3 years of experience in Python and backend technology
Development experience with programming languages like C/C++, Erlang, Elixir.
Experience in Python / Go Lang is a must
Experience in creating and dealing with REST API and socket technology
Working Knowledge of RabbitMQ and Kafka
Knowledge of both SQL and NoSQL databases along with Redis and elastic search.
Working knowledge of network communication, TCP, UDP, HTTP, etc
Roles and Responsibilities:
Participate in the entire application lifecycle, focusing on coding and debugging
Write clean code to develop functional web applications
Troubleshoot and debug applications
Perform UI tests to optimize performance
Manage cutting-edge technologies to improve legacy applications
Collaborate with Front-end developers to integrate user-facing elements with server-side logic
Gather and address technical and design requirements
Provide training and support to internal teams
Build reusable code and libraries for future use
Liaise with developers, designers, and system administrators to identify new features
Follow emerging technologies
Optimizing multiple producers and multiple consumer system
Develop a Fault-tolerant application design.
- Own the product analytics of bidgely’s end user-facing products, measure and identify areas of improvement through data
- Liaise with Product Managers and Business Leaders to understand the product issues, priorities and hence support them through relevant product analytics
- Own the automation of product analytics through good SQL knowledge
- Develop early warning metrics for production and highlight issues and breakdowns for resolution
- Resolve client escalations and concerns regarding key business metrics
- Define and own execution
- Own the Energy Efficiency program designs, dashboard development, and monitoring of existing Energy efficiency program
- Deliver data-backed analysis and statistically proven solutions
- Research and implement best practices
- Mentor team of analysts
Qualifications and Education Requirements
- B.Tech from a premier institute with 5+ years analytics experience or Full-time MBA from a premier b-school with 3+ years of experience in analytics/business or product analytics
- Bachelor's degree in Business, Computer Science, Computer Information Systems, Engineering, Mathematics, or other business/analytical disciplines
Skills needed to excel
- Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause
analyses - Excellent understanding of retention, churn, and acquisition of user base
- Ability to employ statistics and anomaly detection techniques for data-driven
analytics - Ability to put yourself in the shoes of the end customer and understand what
“product excellence” means - Ability to rethink existing products and use analytics to identify new features and product improvements.
- Ability to rethink existing processes and design new processes for more effective analyses
- Strong SQL knowledge, working experience with Looker and Tableau a great plus
- Strong commitment to quality visible in the thoroughness of analysis and techniques employed
- Strong project management and leadership skills
- Excellent communication (oral and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
- Ability to coach and mentor analysts on technical and analytical skills
- Good knowledge of statistics, basic machine learning, and AB Testing is
preferable - Experience as a Growth hacker and/or in Product analytics is a big plus
Required Skills:
- 2+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Please find the job details below
Experience: 4.1-7 years
Must Have: React, Docker, Cache
REQUIREMENTS:
- Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
- understanding of different components such as web server, storages, integrations
- should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
- Good knowledge of functional and Object-Oriented Programming
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
- Familiarity with Azure pipeline
- Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
RESPONSIBILITIES:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
VB Script
VB.6
VB Advanced Excel
Bangalore/Chennai/Hyderabad
Experience creating PowerPoint slide decks and along with that experience in automating the PowerPoint slide creation using excel VBA Formats extracted data based on expected report output with batching capability and multiple data formatting requirements Consolidate and combine extracted data from multiple resources using automated tools excel, VBA macro, SQL database, and/or from different system/tools/Database in one single database using SQL queries to standardize data structure
Professional Attributes :
Gathers and analyse report requirements from stakeholders Identify the processing tool Excel / SQL and provide a robust solution which can be easily leveraged or extended to other domains Building complex VBA scripts to automate Excel spreadsheet processes
Location : Bengaluru
Experience: 2 - 4 yrs
Semaai is an Agritech startup backed by the top International VCs. We are on a mission to uplift the livelihood and income of 55 million farmers in Indonesia through a highly trusted network of MSMEs(Toko Tanis) and farmer groups.
Agriculture in Indonesia is one of the biggest untapped opportunities in Asia as it is a $100 Billion economy but one of the least digitised sectors even though the country has the fourth-highest mobile user base in the world. We aim to be the first full-stack upstream solution for farmers and Agri SMEs with a focus on inputs, advisories, and Agri finance.
We are building the Engineering Founding Team @Semaai, and looking for members who are enthusiastic, and love a high level of autonomy.
Milestones:
- Launched our first product (Agriculture Input Products Marketplace) in August’21 in 3 weeks
- Onboarded most of the Central Java distributors on our marketplace
- 20% WOW growth in revenue
- 20% WOW growth of active user base
Link to our product:
Who we are:
Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.
We might be a right fit if you:
- Have 2-4 yrs of experience in Android development
- More than 1 year experience in Kotlin
- Sufficient experience in Problem solving
- Experience and knowledge of MVVM architecture
- Experience with Android UI themes, styles, and attributes
- Understand the Data Structures
- Startup experience is a plus plus
Why should you join:
- We believe increasing the income of farmers and MSMEs will speed up their upward social mobility
- We want to build products that create a positive impact on this truly underserved segment.
- End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
- Bias towards action — we launch betas and prototypes as early as we can. This helps ensure that we’re building what users want.
- Inclusive culture — a core part of our culture is our commitment to building an actively inclusive work environment that makes Semaai an excellent home for everyone.
**We look forward to working with people who have similar beliefs and goals.
What you’ll do:
- Dedication to keeping the highest quality, maintainability, and flexibility in code by strictly adhering to best practices and guidelines
- Architect and build projects using Kotlin for Android
- Take all Android technical decisions on high level and low level design
- Ensure the best possible performance, quality, and responsiveness of the application
- Work with other teams to solve technical problems
- Work with the founders, user research, and product design to understand users and address their needs.
- Collaborate with other developers to set best practices, and standards for development across the organization and help shape a culture of technology-first product building.
Interview Process:
After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.
Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
LINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university managements and faculty to retain and grow their online student enrolments. LINC’s services are customized for each university, and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students.
LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary – Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors.
Position Summary
As an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters.
- The role will be part time (15-20 hours per week) with scheduled weekend availability.
- LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time.
- LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students.
- Candidate will have flexibility to work from location of his/her convenience.
What’s on offer?
The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives.
The position is based out of Mumbai, Pune, NCR and Bangalore.
The professional benefits include:
- Interacting with high-quality global university faculty
- Working with a diverse range of international students
- Developing deeper subject understanding
- Gaining richer academic exposure
- Improving interpersonal and cross-cultural skills
Desired candidate profile:
- PG/Doctoral degree with distinction or first-class from a top university in India
- 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST).
- Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture
- Proficient in English language
- Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection
- Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided)
Job Type: Part-time
Salary: ₹30,000.00 to ₹50,000.00 /month



