Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
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Resourcing- Anywhere from India
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Parameshwar K2+ years on ReactJS / VueJS
Key Core Skills for React
Experience in building a single page application using ReactJS / VueJS
Strong knowledge of best practices and modern web design trends is necessary.
Must have experience for HTML5, CSS3, Bootstrap, Custom Graphics using SVG
Must have experience using CSS pre-processor: either LESS or SASS
Some experience with modern web-based typography.
Excel at rapid prototyping and at writing good code.
Experience with testing/debugging in multiple browsers and platforms.
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Candidate should have worked on Github or Gitlab or Bitbucket
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Location: Ahmedabad
Required Experience: 1-4 yrs Salary 12000 to 40000 per Month
HealthPlix is a digital health company with a vision to enhance the experience of treating and managing your patients, including those with chronic conditions such as diabetes. We help improve patient retention by providing a platform for clinics to have more meaningful communication with patients. At the same time, we also provide clinics with the benefits of digital practice, such as understanding data-driven insights on the performance of the clinic's practice.
Currently, at its growing stage, a stint with HealthPlix Technologies will allow you to work with a dynamic & young organization with a vision to transform the healthcare sector. You will also gain an understanding of how the healthcare sector in India works and the changes through which the Indian healthcare sector is going through.
HealthPlix is looking for talented and competitive ‘Business Development Manager/Executive who thrive to become sales champions. The role will require you to visit doctors of single and multi-speciality clinics and enable them to digitize their clinics.If you want to make an impact in the Healthcare industry and be a part of the digital revolution then HealthPlix is the right place for you.
In the role of BDM, the employee will play a pivotal role in achieving our ambitious Doctor acquisition and revenue growth objectives.
- Understand needs and requirements; build a strong relationship with doctors
- Visit the assigned market territory to conduct demos for users (doctors) and manage deal closure
- Building sales pipeline by acquiring new and converting competition user
- Rigorous & structured follow-ups with Doctors to ensure sales closure
- Provide in-depth platform training to the doctors and clinic staff
- Close sales and achieve monthly and quarterly targets
- Maintain and expand your database of prospects through referral channel
- Excellent communication skills(English & Regional language preferred) with a focus on driving a sales
- Plan and travel extensively across the assigned territory & upcountry if required
- Strong people skills with high customer-centricity
- Good technical understanding of the product
- Strong listening, presentation & time management skills
- Any bachelor's / Master's degree
- Lucrative monthly incentive and R&R programs
- Free medical insurance from the company
- Day shift (10.30 am to 7.30 pm)
- 6 days Working 1 day off (Sunday)
to you for sales and service delivery.
You will be evaluated on your ability to meet the business targets (Top line, Persistency, Product
mix) by working on assigned calls.
HDFC Life believes in technology driven sales and you will learn new technology/Mobility
enhancements, to comply with the Sales Management Process.
As a business professional you will be uphold organizational values in every action and ensure
business ethics and integrity. You are expected to be compliant to regulatory and statutory
regulations
BASIC QUALIFICATIONS
- BS level technical degree or equivalent professional
- Skills to represent AWS ProServe well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Demonstrated ability to think strategically about business, product, and technical challenges
- ·Highly technical and analytical, possessing 15 or more years of IT implementation experience
- ·Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
- Hands on experience in infrastructure implementation
- Automation skills python, powershell knowledgeand cloud formation template
- Strong experience in Architecture, designing and migrating applications on the AWS platform
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPPA etc.)
- Experience working with customers, partners or third-party developers
- Strong verbal and written communications skills and ability to lead effectively across organizations
PREFERRED QUALIFICATIONS
o Demonstrated success as a Cloud Infrastructure architect or consultant working with various platforms
o Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
o Cloud certifications
o Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment
o Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc.
- Data Steward :
Data Steward will collaborate and work closely within the group software engineering and business division. Data Steward has overall accountability for the group's / Divisions overall data and reporting posture by responsibly managing data assets, data lineage, and data access, supporting sound data analysis. This role requires focus on data strategy, execution, and support for projects, programs, application enhancements, and production data fixes. Makes well-thought-out decisions on complex or ambiguous data issues and establishes the data stewardship and information management strategy and direction for the group. Effectively communicates to individuals at various levels of the technical and business communities. This individual will become part of the corporate Data Quality and Data management/entity resolution team supporting various systems across the board.
Primary Responsibilities:
- Responsible for data quality and data accuracy across all group/division delivery initiatives.
- Responsible for data analysis, data profiling, data modeling, and data mapping capabilities.
- Responsible for reviewing and governing data queries and DML.
- Accountable for the assessment, delivery, quality, accuracy, and tracking of any production data fixes.
- Accountable for the performance, quality, and alignment to requirements for all data query design and development.
- Responsible for defining standards and best practices for data analysis, modeling, and queries.
- Responsible for understanding end-to-end data flows and identifying data dependencies in support of delivery, release, and change management.
- Responsible for the development and maintenance of an enterprise data dictionary that is aligned to data assets and the business glossary for the group responsible for the definition and maintenance of the group's data landscape including overlays with the technology landscape, end-to-end data flow/transformations, and data lineage.
- Responsible for rationalizing the group's reporting posture through the definition and maintenance of a reporting strategy and roadmap.
- Partners with the data governance team to ensure data solutions adhere to the organization’s data principles and guidelines.
- Owns group's data assets including reports, data warehouse, etc.
- Understand customer business use cases and be able to translate them to technical specifications and vision on how to implement a solution.
- Accountable for defining the performance tuning needs for all group data assets and managing the implementation of those requirements within the context of group initiatives as well as steady-state production.
- Partners with others in test data management and masking strategies and the creation of a reusable test data repository.
- Responsible for solving data-related issues and communicating resolutions with other solution domains.
- Actively and consistently support all efforts to simplify and enhance the Clinical Trial Predication use cases.
- Apply knowledge in analytic and statistical algorithms to help customers explore methods to improve their business.
- Contribute toward analytical research projects through all stages including concept formulation, determination of appropriate statistical methodology, data manipulation, research evaluation, and final research report.
- Visualize and report data findings creatively in a variety of visual formats that appropriately provide insight to the stakeholders.
- Achieve defined project goals within customer deadlines; proactively communicate status and escalate issues as needed.
Additional Responsibilities:
- Strong understanding of the Software Development Life Cycle (SDLC) with Agile Methodologies
- Knowledge and understanding of industry-standard/best practices requirements gathering methodologies.
- Knowledge and understanding of Information Technology systems and software development.
- Experience with data modeling and test data management tools.
- Experience in the data integration project • Good problem solving & decision-making skills.
- Good communication skills within the team, site, and with the customer
Knowledge, Skills and Abilities
- Technical expertise in data architecture principles and design aspects of various DBMS and reporting concepts.
- Solid understanding of key DBMS platforms like SQL Server, Azure SQL
- Results-oriented, diligent, and works with a sense of urgency. Assertive, responsible for his/her own work (self-directed), have a strong affinity for defining work in deliverables, and be willing to commit to deadlines.
- Experience in MDM tools like MS DQ, SAS DM Studio, Tamr, Profisee, Reltio etc.
- Experience in Report and Dashboard development
- Statistical and Machine Learning models
- Python (sklearn, numpy, pandas, genism)
- Nice to Have:
- 1yr of ETL experience
- Natural Language Processing
- Neural networks and Deep learning
- xperience in keras,tensorflow,spacy, nltk, LightGBM python library
Interaction : Frequently interacts with subordinate supervisors.
Education : Bachelor’s degree, preferably in Computer Science, B.E or other quantitative field related to the area of assignment. Professional certification related to the area of assignment may be required
Experience : 7 years of Pharmaceutical /Biotech/life sciences experience, 5 years of Clinical Trials experience and knowledge, Excellent Documentation, Communication, and Presentation Skills including PowerPoint
What is the role?
You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.
While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.
Key Responsibilities
- Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
- Gather the client requirement accurately and work on sales proposals accordingly.
- Perform a detailed research about the prospective client and build sales decks.
- Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
- Liaise and partner with other internal departments to manage complex sales opportunities.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 2-6 years of SaaS sales experience required.
- For the Sr. SAE role, should have experience working in India or USAregion.
- Graduate/Postgraduate or equivalent.
- Strong analytical, communication, and writing skills.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
- Attention to detail and the ability to multitask while maintaining a high quality of work.
Whom will you work with?
You will work with the Compass Sales team and report to Sales Head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
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