Technical Support Engineer- Elastic Stack

Responsibilities:

Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Identify areas for continuous improvement in BMS services and processes.

Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Overview

We are seeking a versatile Full-Stack Cloud Developer to build modern front-end Web UIs for client data presentations. In this role, you will lead the development of our internal customer interface while also functioning as a billable resource for diverse client projects. You must be agile and capable of translating complex application data logs and cloud metrics into clean, actionable dashboards. This is a client-facing position that requires strong English and presentation skills. You will be expected to interface directly with clients on special projects, presentations, and requirements gathering.

Key Responsibilities

Build modern front-end Web UIs: Design client data presentations using APIs and application data logs for both internal and external clients.

Data Visualization: Integrate observability tools like Grafana to deliver high-fidelity metrics for cloud and NOC performance tracking.

Full-Stack Development: Develop secure, multi-tenant application logic hosted in AWS and Azure environments.

Enforce Version Control: Maintain strict discipline using GitHub for all code and Terraform for infrastructure deployments.

Client Engagement: Lead presentations regarding custom-built data solutions and portal features to stakeholders.

Rigorous Documentation: Maintain detailed records of architecture, API schemas, and codebase standards for long-term maintainability. Collaborative Execution: Work within an engineering team to ensure technical goals are met and operational friction is reduced.

Required Qualifications

Full-Stack Proficiency: Expert knowledge of modern frameworks (React, Node.js, or Python) to build data-driven applications. Observability & Metrics: Strong experience with Grafana integration, embedding dashboards, and visualizing FinOps/NOC data. Documentation Discipline: Proven ability to create clear technical guides for both team members and clients.

Communication: Exceptional verbal and written English skills for high-level client presentations and engagements.

Cloud Foundations: Hands-on experience with AWS and Azure services, particularly serverless (Lambda/Azure Functions).

Tooling: Proficient with GitHub and Terraform for version control and infrastructure management.

Professional Growth & Career Path

Technical Leadership: Opportunity to own the full lifecycle of mission-critical products and grow into Lead Architect roles. Certification Support: We encourage and support growing into advanced professional-level certifications to stay ahead of the curve.

Team Culture: Participate in a culture that values collective problem-solving, mentorship, and shared technical goals.

About The Job:

Job Title: Inside Sales Executive

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

Eligibility: 0 - 1 Years of Experience

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential. 

Key Responsibilities:

• Conduct targeted market research within the education sector to identify potential customers.
• Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
• Understand customer needs and confidently present product features and benefits
• Follow up consistently and convert leads into customers
• Collaborate with the marketing team on campaigns and lead generation initiatives
• Maintain accurate records of customer interactions in the CRM
• Meet or exceed demo targets, contributing to the company's revenue goals.

Key Skills:

• Strong communication and active listening skills
• Confidence in speaking with customers and building rapport
• Self-motivated with a proactive, target-driven mindset
• Ability to handle objections and close deals
• Willingness to learn and grow in a fast-paced environment
• Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
• Basic computer/CRM knowledge is a plus

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.

Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Designation : International Sales Specialist (Financial Sales)

Nature : On-site, Permanent - Indore [M.P.]

Package :3 LPA- 4.8 LPA

Key Responsibilities :

• Client outreaching and conversion through calls, chats and mail.
• Engage potential clients and convert them into active trading clients.
• Assist clients in identifying the ideal service combination for revenue generation.
• Establish and maintain long term client relationships.
• Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
• Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.

Qualifications :

• Fluent English Communication.(verbal and written)
• Bachelor's or Master's degree. (must have )
• Sales or direct client interaction internship experience for freshers.
• Minimum 6 months experience in sales/direct client interaction profile for experienced applicants.
• Knowledge of the Domestic and Global Financial Market. (Forex & Comex)
• Should be a driven, goal-oriented and active team player with exceptional relationship management skills.
• Experience in International Sales, Marketing and Financial Services will be preferred.

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

• Actively engage with internal business teams to understand their challenges and deliver robust, data-driven solutions.
• Work alongside global counterparts to solve data-intensive problems using standard analytical frameworks and tools.
• Be encouraged and expected to innovate and be creative in your data analysis, problem-solving, and presentation of solutions.
• Network and collaborate with a broad range of internal business units to define and deliver joint solutions.
• Work alongside customers to leverage cutting-edge technology (machine learning, streaming analytics, and ‘real’ big data) to creatively solve problems and disrupt existing business models.

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, including customers.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on analytics.
• 5+ Years professional experience in a data scientist/analyst role or similar.
• Proficiency in your statistics/analytics/visualization tool of choice, but preferably in the Microsoft Azure Suite, including Azure ML Studio and PowerBI as well as R, Python, SQL.

• Excellent communication, organizational transformation, and leadership skills
• Demonstrated excellence in Data Science, Business Analytics and Engineering