Technical Support Engineer- Elastic Stack

ashnik

Technical Support Engineer- Elastic Stack

InvokHR

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Technical Support Engineer- Elastic Stack

at ashnik

Agency job

via InvokHR

2 - 10 yrs

₹2L - ₹10L / yr

Bengaluru (Bangalore)

Skills

Technical support

Tech Support

Python

NodeJS (Node.js)

NOSQL Databases

Relational Database (RDBMS)

Linux administration

Linux/Unix

Elastic Search

ELK stack

Job Description

Technical Support Engineer – Elastic Stack

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

RESPONSIBILITIES

· Be the First point of contact for support queries

· Be responsible for solving customer queries and tickets in timely manner.

· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.

· Log monitoring, event monitoring and resolving tickets in defined SLA.

· Apply updates and patches to keep the software up-to-date in line with organizational policies

· Provide support for installation and configuration.

· Monitor and identify areas of performance improvement

· Identify and write scripts for automating support tasks.

· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

· Hands-On experience and skills in Linux operating system

· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.

· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.

· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards

· Hands-On experience of Linux operating system

· Experience in NoSQL or RDBMS technology is desirable

· Python/Node.js or relevant data processing programming experience is preferred.

· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.

· Knowledge of real-time data collection with various data sources.

Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

· 2 -4 years of experience in technical support role.

· At least 2+ years experience working across multi-cultural and geographically distributed teams

· Experience in trouble shooting, maintaining and supporting production setup

· Engineering or equivalent degree

· Ability to interact effectively with customers for problem resolution.

· Sense of urgency and ownership to get problems solved in timely manner

· Attention to details.

· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

Location: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

Job Description

Technical Support Engineer – Elastic Stack

ABOUT US

RESPONSIBILITIES

· Be the First point of contact for support queries

· Be responsible for solving customer queries and tickets in timely manner.

· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.

· Log monitoring, event monitoring and resolving tickets in defined SLA.

· Apply updates and patches to keep the software up-to-date in line with organizational policies

· Provide support for installation and configuration.

· Monitor and identify areas of performance improvement

· Identify and write scripts for automating support tasks.

· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

· Hands-On experience and skills in Linux operating system

· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.

· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.

· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards

· Hands-On experience of Linux operating system

· Experience in NoSQL or RDBMS technology is desirable

· Python/Node.js or relevant data processing programming experience is preferred.

· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.

· Knowledge of real-time data collection with various data sources.

Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

· 2 -4 years of experience in technical support role.

· At least 2+ years experience working across multi-cultural and geographically distributed teams

· Experience in trouble shooting, maintaining and supporting production setup

· Engineering or equivalent degree

· Ability to interact effectively with customers for problem resolution.

· Sense of urgency and ownership to get problems solved in timely manner

· Attention to details.

· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

Location: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

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Ability to write well-abstracted, reusable, highly performant code for UI components

Software Development Engineer 1/2 -UI

Description :

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Build next-generation web applications which are efficient, reusable and with prime focus on customer delight.
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Actively participate in design and code reviews to build robust applications and prototypes.
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Ability to write well-abstracted, reusable, highly performant code for UI components

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Recruitment/Talent Acquisition

Human Resources (HR)

We are looking for candidates who worked mostly on W2 (Green card & Citizens), Sound knowledge on IT concepts,Excellent knowledge of Internet based recruiting tools (Monster, DICE, LinkedIn,Hot Jobs, etc.) The ideal candidate must have At least 6+ month of experience as a US IT Recruiter for US Staffing, Should have good experience working with Direct clients most of the time,Need target oriented candidates with a history of achieving targets. Mandatory Skills: Must have strong of end-to-end US IT recruitment /Technicalstaffing experience is required. (Preferably on W2) Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing,technicalqueries & interviews, closing of candidates and responsibilities till joining of candidates.) Must have good understanding and experience on end 2 end US IT recruitment. Must be willing to work in night shifts (EST - Eastern Time Zone). Must be highly motivated, dedicated and results-driven to attain growth goals. Interested candidates submit your resume to meena[at]intellectfaces[dot]com

Business Developer Executive

at Henote Technologies

2 recruiters

Posted by Aarushi Mahajan

Bengaluru (Bangalore)

1 - 3 yrs

₹2L - ₹5L / yr

Business Development

Client Servicing

Sales

Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets ● Researching the needs of other companies and learning who makes decisions about purchasing ● Contacting potential clients via email or phone to establish rapport and set up meetings ● Planning and overseeing new marketing initiatives ● Attending conferences, meetings, and industry events Identifying new sales leads 2. Pitching products and/or services 3. Maintaining fruitful relationships with existing customers

Chief Technological Officer

at Pocket Aladdin

1 recruiter

Posted by Aman Gupta

Kolkata

3 - 7 yrs

₹3L - ₹6L / yr

Java

C++

Software Development

We need a CTO for our startup. We are interested in offering equity instead of a fixed pay package at the outset. We are to develop an Adroid App and a website.

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