

Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA

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About the Role
We are hiring a Senior Backend Developer for our client, a US-based tech company, to take ownership of backend architecture, scalability, and infrastructure. This is a critical engineering role where you'll lead feature development and ensure high system performance as the company grows rapidly.
Key Responsibilities
- Build and maintain scalable backend systems using Python (Django, Flask, or FastAPI)
- Optimize and manage relational databases (PostgreSQL, MySQL)
- Design and implement asynchronous processing using Redis and RabbitMQ
- Architect and deploy containerized microservices with a focus on performance and scalability
- Provision and monitor infrastructure on AWS (EC2, RDS, S3)
- Diagnose system performance issues and implement robust solutions
Minimum Requirements
- 3+ years of backend development experience
- Proficient in Python and at least one framework (Django, Flask, or FastAPI)
- Strong knowledge of PostgreSQL or MySQL
- Experience with Redis and RabbitMQ
- Hands-on experience with AWS (EC2, RDS, S3)
- Strong understanding of data structures, algorithms, and backend system design
Good to Have
- Familiarity with JavaScript and frontend frameworks like React.js or Vue.js
- Experience with WebSockets for real-time features
- Exposure to VoIP/WebRTC/SIP/IP PBX technologies
Key Traits We Value
- Smart, logical, and curious problem-solvers
- Self-driven individuals who thrive in fast-paced environments
- Passion for learning and adapting to new technologies
What We Offer
- Competitive Compensation
- 100% remote work
- A collaborative, growth-focused environment
- Challenging projects with real impact

- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly
Skills & Requirements
▪ Work Experience between 4 to 10 years in large scale applications with desire to work in fast
paced startups
● Thorough understanding of React Native and its core Principles.
● Hands-on experience on React Native Framework at least 2 years.
● Good Knowledge of HTML5, CSS3.
● Familiarity with GIT, RESTful APIs and modern front-end build pipelines and tools.
Job Title: Jewellery Designer
Location: Dubai
Experience: 5+ years
Key Requirements:
- Expertise in designing high-quality jewellery.
- Proficient in design software (e.g., Rhino, Matrix, CAD).
- Strong creativity and attention to detail.
- Knowledge of market trends and client preferences.


Project titled: “Machine Learning Models to Predict MIC in Indian Priority Pathogens & Identification of Novel Antimicrobial Resistance Mechanisms”
Project Code: GAP-0242
Position: Project Research Scientist-II (Non-Medical) =01 Essential
Qualification: 1. Post Graduate Degree, including the integrated PG degrees, with three years post qualification Experience or Ph.D. 2. For Engineering/ IT/ CS - Graduate degree of Four years with three years’ post qualification experience.
Desirable: Experience in Machine learning and AI methods, previous experience in next generation sequence data analysis is expected. Hands-on experience in wet-lab (basic microbiology/molecular biology) is beneficial not mandatory.
Upper Age limit (years) - 40
Monthly Emoluments: Rs. 67,000/- +HRA, as admissible.
Experience - 2 to 5 year
Social Media manager -
● Take ownership of social media channels (LinkedIn & Twitter) specifically.
● Grow audience and engagement by delivering quality content across all social media channels.
● Independently generate new content ideas, plan and execute monthly social calendars, working together with various internal departments.
● Own Community Management across channels, including responding to questions & engaging in conversation.
● Collaborating with other teams, like marketing, sales, and customer service to ensure brand consistency
● Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews
● Overseeing social media accounts’ design (e.g. Linkedin timeline cover, profile pictures, etc)
● Establish KPIs for measuring content performance and report on a weekly and monthly basis.
● Own all social media KPIs across all channels and work towards improving them every day.
Requirements:
You should be a data-driven graduate with 1-3 years of experience who has hands-on experience in -
1) Minimum 2 years of managing different social media accounts.
2) Worked with social media management tools.
3) Strong analytical skills, Extremely KPI-focused, result-oriented mindset.
4) Ability to prioritize and multi-task in a fast-paced startup environment. 5)Strong understanding of social media best practices & trends.
6) Strong working knowledge of MS Excel.
7) Can work in a Team and Individually.
8) Excellent verbal and written communication skills (English and Hindi)
9) Knowledge of Personal finance will be a big plus.


**THIS IS A 100% WORK FROM OFFICE ROLE**
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
ROLE and RESPONSIBILITIES:
• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer
Essential Skills and Experience Technical Skills
• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously
OTHER INFORMATION
The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Product Manager
Compensation - ₹18.0L - ₹35.0L
Experience - 5.0 - 7.0 Year(s) : Min 5 yrs of Solid Product management Experience
Location - Bangalore / Mumbai
Working days - 5
Qualification - B.Tech/B.E.
Requirements:
- Candidates shall be working in a product/internet consumer firm and only B2B Product Firms (Not B2C)
- Candidates shall be a full time MBA from a tier1 Institutes
- Candidates shall have experience in Road-mapping, goal setting, managing project execution, A/B testing, UI/UX wire-framing, defining product roll-out strategy.
Responsibilities:
- Own delivery of product initiatives and releases Lead ideation, development, launch, testing, and iteration of new features Translate high-level conceptual product ideas into clearly defined product specifications.
- Collaborate with design, engineering, marketing, and sales to drive the product development process
- Define and execute the LEAD School product vision, priorities and roadmap
- Collaborate with engineering to determine the best technical implementation of the product features by Using your skill on PRD, wireframe, mind map, trello and etc.
- Use data and metrics to help inform roadmap and product decisions to help better acquire, convert and retain users
- Define user stories and product requirements that both reflect and anticipate the needs of LEAD School broad user base Proactively engage with LEAD School users in user research and to identify market opportunities
- Understand the competitive landscape and evaluate market trends to better inform product roadmap.
Skills and Qualifications:
- 3+ years’ experience in a product management role within a B2B software company Experienced being the product owner in agile product teams
- Experience with A/B testing and using data to inform product decisions
- Technical enough to work effectively with engineers to decide on different product paths Design-capable enough to work effectively with designers to decide on good platform UI/UX choices
- Strong prototyping and wireframing skills using tools like Balsamiq, Moqups etc.
- Experienced in managing product backlogs and priorities based on user research and collaborating with internal stakeholder
- Effective decision maker and can help teams understand rationale and reasons for the product decisions and roadmap direction
- Thrive in a fast-paced startup environment
- Self-starter, independent and excellent at driving teams and projects
- Excellent communication skills at all level’s small groups, large groups, and with executives
- Understanding the client’s processes and modeling the same on the software
- Responsible for Configuration and set-up
- Managing testing and quality control of deliverables
- Participating in the product demonstrations and owning success of pilots
- Providing support to clients to tackle any issues raised and responding to change requests
What you need to have:
- Should be passionate about customer success
- Minimum 2 years of experience of product delivery or project management experience
- Should have led external client facing projects
- Should have been part of / set-up system configuration or support processes
- Detail-oriented and cross-functional
- Excellent communication and presentation skills
- Should have Project management certification
- Bachelor’s or master’s degree in engineering / business management required
- Hands on knowledge of database querying and reporting


