

Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA

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- Identify and connect with potential clients through market research, cold calling, networking, and outreach.
- Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.
Client Engagement & Relationship Management
- Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.
- Deliver compelling pitches and presentations tailored to client needs.
Sales Execution
- Achieve business targets by converting leads into long-term clients.
- Coordinate with internal teams to create proposals, quotations, and strategic sales plans.
Market Research & Analysis
- Conduct market research to understand industry trends, competitor activities, and client needs.
- Provide insights to tailor pitches and identify new business opportunities.
Relationship Management
- Develop and nurture long-term relationships with clients to ensure repeat business.
- Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.
Campaign Planning Support
- Collaborate with internal teams to develop customized proposals and marketing strategies.
- Assist in executing BTL campaigns, digital initiatives, and events to drive client success.
Reporting & CRM Management
- Maintain accurate client and sales data in CRM tools.
- Provide regular updates on leads, opportunities, and sales performance to the leadership team.
Account Executive
Key Responsibilities:
Maintain daily accounting records and entries.
Assist in invoice processing, expense tracking, and reconciliations.
Support GST, TDS, and tax filing activities.
Contribute to monthly closings and reporting.
Work with internal and external teams for smooth financial operations.
What You’ll Need:
Basic knowledge of accounting tools like Tally, Zoho Books, or similar.
Strong command of MS Excel and documentation.
Eagerness to learn and grow in a structured finance environment.
Good communication and time management skills.
What We Offer:
A chance to build your accounting career in a modern workspace.
Hands-on learning, mentoring, and exposure to various finance functions.
Friendly team culture with continuous growth opportunities.

Front-End Software Engineer (React, Next.js)
Location: Mumbai, India
Experience: 3+ years
Industry: Fintech / Startup
About MethodTech
At MethodTech, we’re building the next-generation platform for institutional investors, combining cutting-edge technology with advanced quantitative models, real-time analytics, and execution tools. Our goal is to empower institutional investors to make data-driven, informed decisions with ease. You will have the opportunity to work closely with the co-founders and play a pivotal role in shaping the future of MethodTech.
Job Description
We’re looking for a driven and innovative Front-End Software Engineer with expertise in React and Next.js. In this role, you will work closely with the co-founders to design, develop, and scale our platform’s front-end architecture. You’ll take ownership of key front-end decisions, collaborate with back-end teams, and contribute to the overall vision of the product. This is an exciting opportunity to make a lasting impact in a fast-growing startup.
Responsibilities
- Lead front-end development efforts using React and Next.js, delivering high-quality, scalable applications.
- Collaborate closely with the co-founders to define and implement the technical direction of the platform.
- Work alongside the product and design teams to turn ideas and concepts into user-centric features and functionality.
- Write clean, maintainable, and efficient code for the front-end of the platform.
- Optimize the performance and scalability of the application for enterprise use.
- Contribute to the overall architecture and design of the platform to ensure reliability, speed, and scalability.
- Participate in code reviews, mentor junior engineers, and foster a culture of collaboration and learning.
- Stay up-to-date with the latest industry trends, emerging technologies, and best practices.
Requirements
- 3+ years of experience in front-end development with hands-on expertise in React and Next.js.
- Experience with state management tools (e.g., Redux, Context API).
- Familiarity with Django Rest Framework is a plus.
- Excellent problem-solving skills and ability to work independently in a dynamic startup environment.
- Excellent communication skills and comfort working directly with leadership.
Why Join Us?
- Work Directly with Co-Founders: Play a critical role in shaping the product and the company’s technical future.
- Early Impact: Your work will have a direct impact on the company’s success and growth.
- Growth Opportunities: We’re scaling quickly, and there’s a lot of room for personal and professional growth.
- Collaborative Team: Join a team that values innovation, teamwork, and an entrepreneurial mindset.
- Competitive Salary and Benefits: We offer a competitive compensation package to attract top talent.

Company Overview:
We are a dynamic and rapidly growing organisation focused on revolutionizing the financial industry. Our innovative solutions combine cutting-edge technology with a customer-centric approach, providing individuals and businesses with streamlined financial services. As an Associate Product Manager, you will have the unique opportunity to contribute to our growth, shape our product strategy, and make a significant impact in a fast-paced and highly collaborative environment.
Role Overview:
As an Associate Product Manager, you will work closely with the product management team to drive the development and success of our fintech products. This role is ideal for individuals who thrive in a high-growth startup environment, where the learning curve is steep, and there is a high level of ownership and responsibility. You will have the chance to immerse yourself in various aspects of product management, from market research and analysis to product roadmap development and feature prioritization. You will collaborate with cross-functional teams, including engineering, design, marketing, and operations, to ensure the successful execution of our product vision.
Responsibilities:
- Define and prioritize product features and enhancements based on customer feedback, market insights, and business goals.
- Create a product roadmap, ensuring alignment with the company's strategic objectives.
- Work closely with the engineering and design teams to translate product requirements into actionable user stories and prototypes.
- Act as a product evangelist, internally and externally, by effectively communicating product vision, benefits, and updates to stakeholders, customers, and prospects.
- Embrace a high level of ownership and responsibility, taking initiative and contributing to the overall success of the company.
Qualifications:
- Bachelor's degree in engineering, or a related field.
- Previous experience in product management, preferably in the fintech industry or related technology-driven sectors.
Join our team and be part of a fast-growing fintech startup, where your contributions will directly impact the future of finance
Overall 4+ years of experience
· 2 year development experience in NodeJs(v4 and above)
· Knowledge in Unit testing frameworks like Mocha
· Experience in working with any NodeJs web framework(Express or Hapi)
· Development experience using any persistent store (NoSql or Relational)
Formal Deliverables
· Design and development of new and enhance existing applications using Node.JS
· Collaborate with internal and external team members to ensure projects get delivered as planned
· Develop Backend services using HapiJs
· Develop background workers based on cron or rabbitmq messages
· Support existing and new features via bug fixes, prod support or monitoring scripts
· Unit testing for all the developed modules


Roles and Responsibilities
- Develop and manage highly trafficked, highly scalable web properties with PHP5 using Laravel/ZEND CodeIgniter/Yii/Symfony framework.
- Understand the specifications to define system requirements.
- Collaborate and communicate project updates and progress to team members and clients.
- Analyze, design, code, debug, test, document and deploy changes to the system.
UI/UX Developer cum designer Job Responsibilities
Designing UI for responsive websites and apps tablet and mobile- UI developers should be adept at Javascript /AJAX / JQuery / Material Design.
- UX designers should have firsthand knowledge of Digital Advertising / dashboard designing with business requirements in mind.
- For both, UX & UI designers with experience in Ad agencies / Native Ads / IAB standards implementation would be a plus.
- Collaborate with product management and engineering team to define, adapt and implement innovative solutions to carry forward product visual direction and experience
- Execute all visual design stages from concept to final hand- off to engineering
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
- Effectively communicate interaction and design ideas using prototyping tools eg: invision, after effects etc
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders
- Establish and promote design guidelines, best practices and standards
- Create production- ready assets by proficiently using standard industry tools, like Photoshop, creative cloud, illustrator, fireworks, Adobe Xd, Email templates, HTML5/ CSS3, Figma, InDesign and/ or sketch
- Strong front- end web development experience with HTML5/ CSS3, JQuery, Bootstrap for UI developers
- Solid understanding object- oriented programming
- Should have experience in Chart Libraries
- Previous experience designing, developing and deploying solutions that involve integration using well- published APIs (JSON or XML data transfer knowledge integrating with RESTful services. etc.).
- Both UX and UI developers, should have experience in creating designs for various device sizes.
- Should have good understanding of aspect ratio, browser compatibility and image transformations
- should possess good analytical and communication skills. Able to write and communicate effectively motivated to work in startup environment
Experience:
- Candidate should have minimum 1 year experience in UI UX Designing.
- Must have a Dribbble & Behance portfolio
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus
Zycus was incorporated in Princeton, U.S. in 1998. Since then, we have grown everyday, and established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.
We develop cloud-based (SaaS) https://www.zycus.com/solution/procurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.
With a team of 1000+ employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in thehttps://www.zycus.com/careers/US-Careers.html">U.S., U.K., Australia, https://www.zycus.com/press-releases/zycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://www.zycus.com/press-releases/zycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore and Netherlands.
http://www.zycus.com/">Know more about the LEADER of: Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and The Forrester Wave™: eProcurement, Q2 2017
PRODUCT PORTFOLIO
7 Product Lines
OFFICES
Princeton, Chicago, Atlanta, London, Netherlands, Melbourne, Bangalore, Mumbai, Pune
MARKET SIZE
USD 2 Billion and grows tremendously during economic downturns
Skill & Experience:
Experience : 4 to 6 years
- Strong understanding of JavaScript/Object Oriented JS, its quirks, and workarounds.
- Must have working knowledge of Node JS.
- Must have knowledge of any one Node JS framework such as Express.js, Hapi.js, Sails.js, etc.
- Understanding of REST API and MVC.
- Understanding of Asynchronous Request handling techniques.
- Understanding of Unit testing frameworks like Mocha/Chai.
- Proficient understanding of code versioning tools, such as SVN or GIT.
- Good to have understanding of Design Patterns and SOLID OOP principles.
- Understanding of modern JavaScript development techniques
Should be able to optimize & effectively manage resources and time of the team members.
Should be able to identify, track and mitigate risks to the product
Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
- Attractive compensation with a fast track growth opportunity.
- Opportunity to work with a Young and dynamic innovative team of UI professionals .
- Flexible and employee friendly organization

