11+ Technical director Jobs in Hyderabad | Technical director Job openings in Hyderabad

Job Title : Kafka Admin

Experience : 5+ Years

Location : Hyderabad / Bangalore / Pune

Work Mode : Hybrid (3 Days Work From Office)

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST

Notice Period : Immediate to 15 Days

Job Description :

We are seeking an experienced Kafka Administrator with 8+ years of hands-on experience.

The ideal candidate should have deep expertise in managing Kafka environments, particularly in Confluent Kafka and EEH Kafka, and should be capable of working independently on configuration, integration, and administration.

Key Responsibilities :

• Administer and manage Kafka clusters, brokers, topics, and security configurations
• Design and implement Kafka-based integrations
• Configure, monitor, and troubleshoot Kafka environments
• Collaborate with development and infrastructure teams to ensure high availability and performance
• Work on Confluent Cloud and EEH Kafka environments

Must-Have Skills :

• Kafka Administration
• EEH Kafka
• Confluent Kafka / Confluent Cloud
• Kafka Configuration and Integration
• Strong troubleshooting and monitoring skills

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

·         Love for coding: A fanatic about writing beautiful and scalable code.

·         A sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.

·         Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 

·         Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.

·         Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

·         BE/BTech in Computer Science or related field. 

·         5+ years of professional production and development experience with leading-edge server and database technologies (e.g., Python, Java, Node.js, Scala, Spring Boot, MySQL, and NoSQL databases).

KEY SKILLS

·         Strong computer system analysis and design skills in current methodologies and patterns Experience with professional production cloud (AWS preferred).

·         Experience with RESTful Services and APIs.

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

About Us:

We’re a team of finance and technology enthusiasts who enjoy revolutionizing the investment industry through digital products & services. We’re building the next generation investment management platform for our financial professional customers so they can build better investment portfolios & help their clients retire in style.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Responsibilities:

• Design, develop, test, deploy and maintain highly performant api-driven web applications on our stack (Angular, React, SASS, Java SpringBoot, Mulesoft).
• Design and implement REST APIs to industry/company standards
• Work with our amazing product design team to develop and iterate on user interfaces that bring simplicity to complicated financial data.
• Interact with engineering members across the organization to ensure consistency in engineering practices and foster active exchange of ideas
• We have development centers in Atlanta, Houston, New York City and India and the ability to collaborate across a global organization is a key skill.
• Perform peer code reviews. Review performance, security and flexibility of the code.
• Participating in agile ceremonies (e.g. daily standup, release and sprint planning, demos, scrum of scrums).
• Work with Architect to define technical roadmaps
• Participate and help to evangelist and promote enterprise solutions with business and technology partners

The Experience You Bring:

• 2+ years experienced in front-end frameworks, such as Angular and React
• 3+ years experience in back-end technologies, such as Node.JS, ExpressJS, or Java Springboot
• 1+ years experience with Mulesoft or API development
• Experience with core AWS services
• Experience working in an Agile team and environment
• Familiarity with software engineering support systems and tools, such as Git, Jenkins, Bamboo, Gulp, Bower, Maven, Log4j
• Familiar with SSO solutions, such as SAML, OAuth, OpenID a plus
• Knowledge of the Financial Services industry a plus
• Good to have:
• Experience with DevOps tools like Docker, Kubernetes, Jenkins, etc.
• Experience in developing microservices-based architectures
• Knowledge of frontend technologies like HTML, CSS, and JavaScript
• Experience with Python technologies

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

What we are scouting for

• BS/MS in computer science or equivalent work experience in IT
• 2+ years’ experience designing and developing applications using Java EE platforms
• A strong hands-on programming knowledge in Core Java including Java 8. To solve the problem given in optimized way.
• Strong knowledge on the Data structure and algorithm.
• Experience developing and designing API integrations using SOAP/RESTful
• Should be able to understand the time complexity of the existing algorithm. Able to compare different algorithms available.
• Expert understanding of the object-oriented design and programming concepts
• Know the fundamentals of Object-Oriented Programming using Java;
• Used SQL & NoSQL solutions
• Experience in GIT/SVN, build tools such as Ant/Maven/Gradle
• Experience in JUnit, Sonarqube, Mockito, Jacoco, Maven & Jenkins

Technical Competency – Nice to have

• Experience in Dependency Injection, Annotation, Validations, Auto Wiring
• Good knowledge in internal working on Memory Management, Transaction management
• Knowledge on DevOps pipeline tools like Jenkins, tools for Code quality scan, tools for security scan
• Spring boot
• Spring MVC
• Any Java Certification

Behavioural Competency

• Strong interpersonal communication skills
• Ability to lead self and team toward common goals
• Excellent oral and written communication, presentation, and analytical skills
• Excellence in technical communication with peers and non-technical cohorts

What you will be doing

• As a self-motivated and enthusiastic member of our team, you will work with extremely talented peers in a fun environment building performance efficient payment authorization services that are highly scalable, configurable and available
• You’ll work in an Agile environment with a focus on problem solving and engineering excellence.
• Worked independently and as a member of a team, determined to make active contributions to the assigned Team
• Flexible and adaptable approach to the roles assigned to you
• Ability to coordinate and prioritize tasks, and work in a fast paced and challenging environment
• Deliver on time under dynamics with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
• Make a large impact on the design, architecture, and implementation of cutting edge products
• Work with other team members to investigate design approaches, prototype new technology

and evaluate technical feasibility

• Work in an Agile/Scrum environment to deliver high quality software
• Establish architectural principles, select design patterns and then mentor team members on their appropriate application

• Responsible for collecting all in-scope business requirements
• Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
• Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
• Able to formalize business requirements, ready for two way communication business communications up and technical communications down
• Capable of managing all non-technical aspects of the new requirements
• Capable of working with the test team to develop/ review test scripts and profile of test data
• Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
• Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
• Experience in Insurance Domain is a must
• Proficient in using Microsoft Office tools
• Get actively involved in various project phases
• Act as a key interface between users and development teams
• Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA