
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout

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Job Description – Flutter Developer (3–8Years)
Location: Gurgaon
Industry: Insurance / Fintech
Employment Type: Full-Time, Permanent
Position Overview
We are looking for an experienced Flutter Developer (3–10 years) to join our engineering team. The ideal candidate will be responsible for building high-quality, scalable mobile applications using Flutter for both Android and iOS. You will collaborate closely with designers, product managers, and engineers to deliver end-to-end mobile solutions, lead junior developers, and contribute to architectural and process improvements.
What You Will Be Doing
✔ Develop high-quality, scalable mobile applications using Flutter & Dart
✔ Translate UI/UX designs and wireframes into fully functional apps
✔ Write clean, testable, and maintainable code
✔ Work closely with designers, PMs, QAs, and other developers
✔ Implement new features, fix bugs, and optimize app performance
✔ Handle app flows involving offline storage, threading, localization, etc.
✔ Integrate third-party services: REST APIs, Firebase, Location, Notifications, Video recording, Payment gateways
✔ Participate in project estimation, architecture discussions, and release planning
✔ Contribute to the full mobile development lifecycle—from concept to deployment
✔ Prepare documentation for architecture, reusable components, and processes
✔ Lead and mentor junior Flutter developers
✔ Stay updated with latest Flutter, mobile development, and Web technologies
✔ Contribute to Flutter Web modules when required
Required Skills & Experience
Technical Skills
Must Have
- 3–10 years total experience, with 2+ years in Flutter & Dart
- Strong understanding of mobile app development (Android & iOS)
- Ability to design & build apps from scratch
- Experience with:
- Firebase services (Auth, Firestore, Storage, Messaging)
- Location services
- Push notifications
- Video recording modules
- REST API integration
- 3rd-party SDK integrations
- Expertise in:
- Building UI-rich, high-performance mobile apps
- Offline storage, performance tuning, and low battery usage optimization
- Experience using Git/GitHub
- Published at least 1+ app on PlayStore or App Store
- Understanding of Flutter Web
- Basic knowledge of payment gateway integration
- Knowledge of GraphQL is a plus
- Experience with native Android/iOS development is a big advantage
Key Responsibilities
● Edit and produce short-form videos (reels, explainers, teasers, promos) for social media.
● Design eye-catching creatives, infographics, and campaign visuals using Adobe tools (Photoshop,
Illustrator, Premiere Pro, After Effects preferred).
● Work on multi-format content - static, video, GIFs, motion graphics.
● Collaborate with the marketing team on campaign visuals, event promos, and brand storytelling.
● Stay updated on digital and social trends to keep content fresh and engaging.
Skills expected
● Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects preferred).
● Experience in video editing, motion graphics and social media content creation.
● Strong sense of design aesthetics and attention to detail.
● Ability to creatively interpret scripts/briefs into impactful visual stories.
● A fast learner who is adaptable, innovative, and eager to experiment.
Why Join Us?
● Be at the forefront of creative storytelling for India’s premier financial advisor community.
● Opportunity to produce content seen by thousands of professionals nationwide.
P
About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Company Profile - https://kpmg.com/in/en/home.html
Job Description
Position: US Tax Content Subject Matter Expert (SME)
Overview:
We are seeking experienced US Tax Content SMEs to join our expanding US Tax Content team in Bangalore, India. This role is pivotal in understanding, configuring, and testing annual US tax updates, focusing on Tax Form Graphic development, and tax product-specific feature enhancements.
Education Qualification: US CPA/post-graduate.
Experience: 1-2 and 3-4 years in US tax (corporate, partnership, fiduciary sectors). Interest in Canadian tax is a plus.
Technical Skills: Understanding of US tax law and comfort with technology. Experience with tax tools like CCH, Lacerte, TurboTax, etc. is advantageous.
Location: Bangalore
Employment Type: Contract basis
Responsibilities:
- Support in identifying and documenting the US tax updates
- Configure and test annual tax updates in tax tools
- Support in developing and updating visual representations of tax forms
- Support in implementation of implement changes to barcode systems for efficient data capture.
- Understand changes to forms/instructions, make changes in the software, then test and release the software.
- Supporting in enhancing and adding new features to the tax softwareUSA
Responsibilities:
• Lead technical processes and designs with a focus on reliability, scalability, and maintainability.
• Review developmentteam code to ensure quality and adherence to standards.
• Mentor junior developers and foster talent development.
• Collaborate with Infrastructure teams for optimal hosting environments.
• Define scalability and performance benchmarks for applications.
• Ensure compliance with performance, privacy, and security requirements.
• Validate test plans for security and performance adherence.
• Support business and technical presentations related to technology solutions.
• Mitigate risks by following procedures and monitoring controls.
• Develop cost-effective solutions aligned with business requirements.
• Implement best practices consistent with corporate standards.
• Partner with cross-functionalteams to ensure project success.
• Manage software development lifecycle and drive process improvements.
• Estimate costs for modules/projects, including effort and expenses.
• Research and evaluate technologies for solution design.
• Construct end-to-end application architecture.
Qualifications:
• Bachelor's degree required; Master’s or equivalent experience preferred.
• Minimum of 6 years of related experience.
• 6+ years of active development experience in Java/J2EE-based applications.
• Expertise in Hibernate, JPA, Spring, and Spring MVC.
• Exposure to XML/XSD, JSON, and similar data presentation components.
• Familiarity with microservices architecture and distributed systems.
• Experience developing and working with REST APIs using the Spring Boot framework.
• Knowledge of IBM MQ and messaging protocols like JMS.
• Proficiency in Unix/Linux OS and shell scripting.
• Strong database and PL/SQL skills.
• Experience with CI/CD tools such as GIT, Jenkins, JoCoCo, and Maven.
• UI framework experience with Angular, NodeJS, and NPM is a plus.
• Familiarity with CSS, HTML, JavaScript, and related UI frameworks (jQuery, React, Angular) is a plus.
• Understanding of Agile development methodology.
Job Insights - Must-Have Skills:
• Minimum of 6 years of related experience.
• 6+ years of active Java/J2EE development experience.
• Expertise in Hibernate, JPA, Spring, and Spring MVC.
• Familiarity with microservices architecture.
• Experience developing REST APIs using Spring Boot.
|
Role |
Senior Developer- UI path |
|
Education |
B.E |
|
Certification |
Advanced certification in UI Path |
|
Experience |
4-6 years of relevant experience |
|
Skills |
Excel, Email, Web automation, Orchestrator, Queue management, RE framework, Automating terminal, mainframes in AS400 Automating ERP tools- SAP, JDE Dynamic coding, reusable components |
|
Other skills |
Exposure on SQL, API, PDF extraction, VBA and ERP tools |
|
Project management |
JIRA, Git hub or similar tools |
Job Description for JAVA TRAINER
Skills Required-
Good corporate experience in handling Induction and Lateral crowd
Handle Java batches ranging from – Core Java, Servlets, JSP, and Hibernate, Struts, spring and EJB 3.1.
Able to understand and work closely with customer.
Knowledge on Java 8
Experience Required
• 4 to 5 years instructor-led IT training experience
• Professional work experience with any 2 of the above technologies
• Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods
• Ability to adapt to changing circumstances and cope with stressful Situation.
• A passion for IT and acquiring new skills and experience
• Be prepared to travel to different locations in the India (and sometimes abroad) with occasional stays away from home
• Application of Technical expertise in the 'real world'
• Should have experience into Open Source Technologies such as Angular JS, Angular 2 , Knock Out JS, React JS.
Website: http://www.synergetics-india.com/" target="_blank">www.synergetics-india.com
Candidate must relocate to Mumbai after Covid 19
Shared Accomodation will be provided by Company
ROLES AND RESPONSIBILITIES
- Open to adapt to new technologies.
- Ability to multi-task and work under pressure.
- Work with development teams and reporting managers to ideate software solutions
- Should have ability to understand Client requirements & deliver quality services based on those requirements.
- Excellent written and verbal communication skills required.
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
REQUIREMENTS
- Expertise in Angular 6/7 with 2+ Years’ experience is MUST.
- Proven experience as a Full Stack Developer or similar role.
- Experience developing web, mobile or hybrid applications.
- Knowledge of multiple front-end languages and libraries as HTML5, CSS3, JavaScript, XML, jQuery, JSON.
- Knowledge of JavaScript/Typescript frameworks as js.
- Familiarity with databases as MySQL, MongoDB and web servers with UI/UX design
- Experience on web application & RESTful web service
- Experience implementing testing platforms and unit tests.
- Job involves 80-90% hands-on coding.
- Good to have the knowledge of Cloud deployment AWS and Docker








