
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout

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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,
Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a
company.
Job Role: Senior Social Media Account Manager
Experience Level: 3+ years in Agency set-up
Location: Bangalore, On-site
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with
offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the
defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
2. 3+ years of proven experience in social media management within a client-based agency or related environment.
3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.
5. Profound understanding of social media platforms, algorithms, content formats, and best practices.
6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).
Company Description
Role Description
Qualifications
- Proficiency in Sales, Business Development, and Account Management
- Strong Communication Skills, Negotiation, and Relationship Management
- Strategic Planning, Market Research, and Sales Forecasting
- Experience in Healthcare, SaaS, or Technology Sales is a plus
- Bachelor's degree in Business, Marketing, or a related field
- Proven track record of meeting or exceeding sales targets
- Self-motivated, results-oriented, and client-focused
Role Objective
• The objective of the role is to provide independent assurance to management and audit committee on status of risks in various functions and recommendation for controls improvements, based on in – house audits as well as co – sourced audits.
Job Responsibilities
• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.
• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation • Ensuring closure of audit issues identified in various audits
• Support in implementing policies, SOPs and processes
• Determine and report on compliance with policies and procedures as set by the management
• Support in planned activities such as stock – take of assets
• Support in investigations, if any, arising out of company whistleblower policy
• ERM follow ups and risk closures
• Support Audit Committee related activities Measure of Success (KRA’s)
• Completion of all in – house/ outsourced audit areas identified
• Rollout of policies & procedures as highlighted in previous audit issues/ as required by management
• Overall assessment of improvement in controls/ awareness
• Completion of other planned and adhoc activities
• Timely follow up and Closure of audit issues, feedback from auditees
• ERM process stabilization, updation and risks closures
• Support Audit Committee activities, preparation of ACM deck etc.
Job Specifications Minimum Education Chartered Accountant (minimum), additionally preferred – Certified Internal Auditor(CIA)/ Certified Information Systems Auditor (CISA)/ Certified Fraud Examiner (CFE) Job Description Template| H.R. Minimum/Relevant Experience 8 yrs experience (Sr Manager)- experience in risk based audits, process audits, SOX implementation, ERM implementation, forensics, IT audits etc.
Past Industry Experience Preferably experienced in Media Industry but not a prerequisite Currently working in Big 4 audit firms in IA vertical
Behavioral Skills
• Self - disciplined, takes initiative, confident, can work with minimal supervision
• Prepared to handle work pressure and stretch accordingly from time to time to meet deadlines Technical Skills
• Hands- on with MS Word, Excel, PPT
• Worked on SAP, and also preferably MS Navision Language Skills
• Good communication skills in English, good report drafting skills Key Interactions – Internal Stakeholders
• CXOs, function heads, process owners across the entities Key Interactions – External Stakeholders
• External audit firms to whom certain internal audit areas have been outsource
● Understand as a social product right from our top of the funnel, the free and the pro features for Teenagers
● Understand the target User personal
● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum
● Responsible for the management and organisation of all programs, across the free and paid offering
● Building data driven structures to understand the effectiveness of learning and engagement initiatives
● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives
● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision
Expectations and Skills
● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition
● Super high creativity and innovation driven approach to learning
● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy
● Proven Experience (5+ years) in managing large specialized teams
● Understanding of a social product and the category is building and complete alignment with the mission
● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach
● Fast iterations and super fast learning temperament as a leader
● Ability to handle multiple tasks, channels, diverse global team members
● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!
● Deep user understanding and user driven approach rather than business focused only
Position Brief: Responsible for daily Visiting of Village level Retail outlets and building awareness with Farmers about the Cattle Feed, Feed Supplements & Veterinary Medicines.
Reporting Structure: Position shall reports to Area Manager Sales & Marketing.
KEY RESULT AREAS - Daily
1. Build awareness and ensure to use Cattle Feed & Feed Supplements with Farmers.
2. Evaluate Cattle Feed & Feed Supplements potential in the allocated Units Territory.
3. 4 P Analysis (Product, Price, Place & Promotion).
4. Check Cattle Feed, Feed Supplements & Veterinary Medicines sales under the allocated Units Territory
5. Milk Procurement Vs Feed & Feed Supplements ratio variation.
6. Seasonal Variation of Sales Analysis & factors effecting purchase decision of Farmers & Agents.
7. Marketing Strategy & How to Increase the Market Share of HNL in CF, FS & VM Sales.
8. Engaging of potential distributor’s - district wise, dealers – Mandal / Taluk wise, sub dealers / Retailers area wise and achieving the budgeted targets.
9. Any other Job assigned by the Management.
Key Skills:
• Ability to be flexible and work analytically in a challenging environment
· Candidate should have good communication skills on Local Language.
• Good communication (written and oral) and interpersonal skills
• Strong organizational, multi-tasking, and time-management skills
• Excellent convincing, building rapport with Farmers, Farm Owners & Village level Milk collection agents.
Note: FMCG Sales and Marketing candidates also can apply, we will train and deployee to concerned locations.
hr 7 @ heritagenutrivet.in
83 677 966 88
- Experience in integrating with various SDKs like Swift
- Significant experience working with react native along with tools like Flux, Flow, Redux, etc.
- In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
- Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
- A complete understanding of the full mobile app development lifecycle right from prototyping
- Knowledge of type checking, unit testing, typescript, prop types, and code debugging
- Experience working with REST APIs, document request models, offline storage, and third-party libraries
- Strong understanding of web technologies like JavaScript, HTML, and CSS
- Knowledge of user interface design and responsive designs
- Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
- Understanding of React Native best principles and design aesthetics
- A positive mindset and continuous-learning attitude
- A collaborative approach to building apps and solving complex problems
- Attention to detail and problem-solving skills
- Client-focused approach to create user-centric designs
- Good interpersonal and collaboration skills
- Ability to write clean, well-documented code that follows good coding practices
- Good in Agile development process.
- Excellent English verbal and communication skills.
- Should be able to handle the customer individually as needed
- Support the customer as and when required
- Design and implement cross-platform applications with Dart/Flutter using Bloc and Provider.
- Take the initiative to suggest technical improvements and direction.
- Collaborate cross-functionally with UX, marketing, product management, engineering, and leadership.
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Perform load testing, participate in code reviews, write tests, and conduct troubleshooting to ensure uptime for live systems.
Qualifications
- You have at least 3 years of experience working as a software engineer.
- You have at least 2 years of experience developing Android applications and deep insights into Android as an operating system.
- At least 1 year of Flutter development and should have at least 1 Flutter App live in stores.
- You have strong and validated interpersonal skills, particularly in the realm of collaborating with internal or external developer customers.
- Willingness and desire to learn new technologies and frameworks.
Why Join Us?
- Work anywhere from India
- Flexible work hours
- Growing team and opportunity to learn and do more.
- Rs.18,000 to Rs.30,000 per month
- Immediate joiner
Location:-Gurgaon
Currently WFH
Exp with Product based organisation only
Exp Required:- 3 to 9 yrs
Responsibilities
- Work with a talented team to invent, design and build software that is stable and perform ant
- Primary role will be quality and timely delivery of the application/ feature/ module your team will be working on
- Adopt and execute good design philosophy and code writing practices
- Ensure the code goes through rigorous tests and quality checks before deployment.
- Work with other software engineers and database engineers to set excellent development practices and deliver innovative changes in new and existing products.
- Be hands-on technical, thus, leading by example using web, mobile and database technologies.
- Work on project ideas with customers, stakeholders and peers
- Be actively involved in code review process, design discussions, team planning
Basic Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline
- Experience in software design and development
- Proficiency with at least one Object Oriented language (e.g. Java)
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis
- A strong track record of project delivery for large, cross-functional projects
- Experience with building high-performance, highly available and scalable distributed systems
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
Role & Responsibilities
- A Proven work experience as a Ruby on Rails developer with good understanding of Java script, jQuery, HTML, CSS. The individual will need to be hands on with development, performance optimisation, secure development process, usability, and coding standards of the product.
- Strong ROR development experience and follows best practices (test-driven development, continuous integration, SCRUM, refactoring, and code standards).
- Should have a mix of excellent reasoning ability to document, develop and test software with the commitment to excellence and defect free product before being deployed.
- Should be able to work closely with all stakeholders to investigate, fix, optimise, test, and deploy high quality solutions.
- Should have hands on understanding of technical design, implementation, and maintenance of technical initiatives towards improving and scaling of products.
- Self-motivated and should rapidly incorporate new requirements and deliver successfully by self.
- Effectively communicates with peers and stakeholders, gathers and clarify requirements from technical & functional aspect.
- Follows software development process; consistently innovates processes to improve individual and team productivity and quality.
- Strong Analytical, Problem Solving Skills and participates in all activities with urgency, should be result oriented and with strong work ethic.
- Experience with Agile development lifecycle with excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines or resources.
Desired Candidate Profile
- 4+ years of IT experience.
- At least 4 years commercial web development experience.
- At least 3 years of Ruby on Rails commercial development experience.
- Familiarity with Relational and Non Relation Databases ( Postgres, Mysql, MongoDb)
- REST API development.
- Familiarity with In Memory Database ( Redis, Memcache )
- Web development - HTML, HTML5 JavaScript, AJAX, CSS, jQuery, http, REST.
- AGILE/SCRUM development Experience.
- Development practices - Rails test framework / TDD / BDD, Domain Driven Design, SOLID, refactoring, OOP design patterns
- Expertise in version control system ( GIT )
- Candidate need to be comfortable dabbling with some basic infrastructure management on AWS.
- Familiarity with ( React, Vue ) is a plus.
Job role
Anaxee is India's REACH Engine! To provide access across India, we need to build highly scalable technology which needs scalable Cloud infrastructure. We’re seeking an experienced cloud engineer with expertise in AWS (Amazon Web Services), GCP (Google Cloud Platform), Networking, Security, and Database Management; who will be Managing, Maintaining, Monitoring, Handling Cloud Platforms, and ensuring the security of the same.
You will be surrounded by people who are smart and passionate about the work they are doing.
Every day will bring new and exciting challenges to the job.
Job Location: Indore | Full Time | Experience: 1 year and Above | Salary ∝ Expertise | Rs. 1.8 LPA to Rs. 2.64 LPA
About the company:
Anaxee Digital Runners is building India's largest last-mile Outreach & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach the remotest parts of India, on-demand.
We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Anaxee is one of the very few venture-funded startups in Central India | Website: www.anaxee.com
Important: Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8
Responsibilities (You will enjoy the process):
#Triage and troubleshoot issues on the AWS and GCP and participate in a rotating on-call schedule and address urgent issues quickly
#Develop and leverage expert-level knowledge of supported applications and platforms in support of project teams (architecture guidance, implementation support) or business units (analysis).
#Monitoring the process on production runs, communicating the information to the advisory team, and raising production support issues to the project team.
#Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
#Developing and implementing technical efforts to design, build, and deploy AWS and GCP applications at the direction of lead architects, including large-scale data processing and advanced analytics
#Participate in all aspects of the SDLC for AWS and GCP solutions, including planning, requirements, development, testing, and quality assurance
#Troubleshoot incidents, identify root cause, fix, and document problems, and implement preventive measures
#Educate teams on the implementation of new cloud-based initiatives, providing associated training as required
#Build and maintain operational tools for deployment, monitoring, and analysis of AWS and GCP infrastructure and systems; Design, deploy, maintain, automate & troubleshoot virtual servers and storage systems, firewalls, and Load Balancers in our hybrid cloud environment (AWS and GCP)
What makes a great DevOps Engineer (Cloud) for Anaxee:
#Candidate must have sound knowledge, and hands-on experience, in GCP (Google Cloud Platform) and AWS (Amazon Web Services)
#Good hands-on Linux Operating system OR any other similar distributions, viz. Ubuntu, CentOS, RHEL/RedHat, etc.
#1+ years of experience in the industry
#Bachelor's degree preferred with Science/Maths background (B.Sc/BCA/B.E./B.Tech)
#Enthusiasm to learn new software, take ownership and latent desire and curiosity in the related domain like Cloud, Hosting, Programming, Software development, security.
#Demonstrable skills troubleshooting a wide range of technical problems at application and system level, and have strong organizational skills with eye for detail.
#Prior knowledge of risk-chain is an added advantage
#AWS/GCP certifications is a plus
#Previous startup experience would be a huge plus.
The ideal candidate must be experienced in cloud-based tech, with a firm grasp on emerging technologies, platforms, and applications, and have the ability to customize them to help our business become more secure and efficient. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth
What we offer
#Startup Flexibility
#Exciting challenges to learn grow and implement notions
#ESOPs (Employee Stock Ownership Plans)
#Great working atmosphere in a comfortable office,
#And an opportunity to get associated with a fast-growing VC-funded startup.
What happens after you apply?
You will receive an acknowledgment email with company details.
If gets shortlisted, our HR Team will get in touch with you (Call, Email, WhatsApp) in a couple of days
Rest all the information will be communicated to you then via our AMS.
Our expectations before/after you click “Apply Now”
Read about Anaxee: http://www.anaxee.com/
Watch this six mins pitch to get a better understanding of what we are into https://www.youtube.com/watch?v=7QnyJsKedz8
Let's dive into detail (Company Presentation): https://bit.ly/anaxee-deck-brands









