Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout

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Required Experience: 10–15 years (with at least 3–5 years in leadership roles)
● 10–15 years of overall experience in backend engineering, with strong exposure to
Python and/or Golang.
● 3–5 years of experience managing engineering teams.
● Proven experience delivering large-scale, distributed systems in production
environments.
● Strong understanding of microservices, cloud-native architecture, and DevOps
practices.
● Hands-on background in backend engineering (able to guide teams technically, even
if not coding daily).
● Familiarity with CI/CD pipelines, observability, and performance optimization.
● Experience in financial services or high-transaction domains is a plus.
● Experience leading teams that have utilized AI-driven development practices (e.g.,
agentic coding, LLM integration) to improve productivity and innovation is a
significant advantage.
Skills
● Excellent leadership and people management abilities.
● Strong communication and stakeholder management skills.
● Ability to balance technical depth with business priorities.
● Problem-solving mindset with a focus on delivery and impact.
● Passion for building engineering culture and improving developer experience.
About PGAGI:
At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.
Role Overview:
We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.
Key Responsibilities:
• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.
• Engage with potential clients (company-provided leads) to understand business pain points and propose
AI-driven software solutions.
• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions,
and proof-of-concept (POC) design.
• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.
• Prepare business and technical proposals, pricing models, and solution roadmaps.
• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.
• Track, manage, and report pipeline and pre-sales activities using CRM tools.
• Meet or exceed monthly and quarterly B2B sales targets.
Requirements:
• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.
• Proven track record in solution selling or enterprise-level software sales.
• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.
• Exceptional presentation, negotiation, and proposal writing skills.
• Experience with consultative and solution-oriented sales for mid to enterprise clients.
• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.
• Bachelor’s degree in IT, Business, Engineering, or a related field.
What We Offer:
• Competitive salary + attractive performance incentives.
• Fully remote, flexible work environment.
• Opportunity to work with cutting-edge AI products.
• Career growth with a fast-scaling AI consultancy.
• Exposure to global B2B enterprise clients .
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JOB PROFILE: - SOFTWARE ENGINEER TRAINEE
- Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.
- Good understanding of Object-Oriented JavaScript (OOJS), ES6,
- Hands-on exp in Web app development using modern client-side MVC frameworks using ReactJS
- Thorough understanding of ReactJs and its core principles
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience developing custom reusable components in ReactJS
- Proficient understanding of unit testing using JavaScript test frameworks like JEST
- Experience integrating REST APIs
- Ability to understand business requirements and translate them into technical requirements
Backend Developer/FullStack Developer - ANGULAR,JAVA
Role – Business Development Executive (F/M/X)
Experience – 3+ Years
Position - Work from Office
About Us
Join a team that wants to make the impossible possible
- We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
- Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
- We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
- As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
- Joining Vitec means becoming a member of the family and making the impossible possible every day.
About You
As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!
What do you need to bring?
- 3+ years of proven experience in the business development area.
- Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
- Strong knowledge of bidding platforms like Upwork and Fiverr.
- Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
- Strong communication and interpersonal skills for building meaningful relationships with clients.
- Strong customer service and sales skills for generating leads.
- Advanced presentation and persuasive skills.
- Advanced decision-making and problem-solving skills.
- Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
- Sharing knowledge with others and helping others to grow is a matter of course for you.
- Very good English skills in written and spoken.
A day in the life of our Business Development Executive
- Attracting new clients by innovating and overseeing the sales process for the business.
- Working with management to identify and manage company risks that might prevent growth.
- Identifying and researching opportunities that come up in new and existing markets.
- Preparing and delivering pitches and presentations to potential new clients.
- Communicating with clients to understand their needs and offer solutions to their problems.
- Building high-level technical concepts together with the team to create meaningful proposals.
- Creating positive, long-lasting relationships with current and potential clients.
- Ensuring excellent customer service through regular client follow-up
- Translating proposals into ready-to-sign contracts
- Owning the sales lifecycle from prospecting to implementation
- Managing virtual and in-person sales meetings
- Should guide store visitors and sell the products.
- Responsible for all stores functions.
- Shall be responsible for maintaining all store records.
- Preparation of stocks statements.
- Preparation of Purchase Orders.
- Day to day issues and receipts, ledgers, stock statement reports and DMR
- Preparation of Daily & Monthly Consumption Report.
- Checking of received Material with invoice and purchase order.
Required Skills:
- Should have computer Knowledge
- Good listening, presentation and decision making skills
This is a remote-based role but preference will be given to candidates who are already based in Bangalore. Compensation will be a mix of cash and stock component commensurate to the experience and skill level of the candidate.
Founding team includes members with experience in consulting, venture capital and product at leading firms.
- Solid technical skills with a proven and successful history working as a Front End Developer
- Experience & Knowledge in Angular, React & Vuejs
- Good working knowledge on Bootstrap, CSS, HTML5, JavaScript and TypeScript
- Excellent interpersonal abilities, communication skills, time management and Team skills with an intention to work hard to meet project deadline
Key Requirements
- Degree in Design, Fine Arts or related field
- You have prior experience as a Graphic Designer as well as a strong portfolio of related projects
- You possess a good knowledge of design tools such as Adobe InDesign, Illustrator, Dreamweaver, Photoshop
- You pay strong attention to detail and have a keen eye for aesthetics
- You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions
- You are a strong team player who can collaborate effectively with different stakeholders
Your responsibilities will include:
-
Taking design briefs to understand requirements
-
Conceptualizing and developing design concepts, graphics, and layouts
-
Designing and producing collateral in accordance with brand guidelines
-
Presenting ideas, concepts, and design solutions to various stakeholders and incorporating their feedback into the final design
-
Liaising with suppliers and service providers to ensure proofs are of good quality and in line with production specifications.









