Data Engineer

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Job Title: Senior Linux Kernel Engineer

Experience: 5–10 Years

Location: Bangalore / Chennai

Domain: Enterprise Linux / Kernel Development

Job Summary

We are seeking a highly skilled Senior Linux Kernel Engineer with deep expertise in kernel development, debugging, and performance optimization. The role involves working on enterprise-grade Linux distributions, kernel lifecycle management, security patching, and low-level hardware integration.

Key Responsibilities

1. Kernel Lifecycle & Maintenance

• Lead kernel upgrade strategies (e.g., LTS migrations such as 5.15 → 6.x) while ensuring stability and compatibility.
• Perform patch porting across kernel versions, resolving API and dependency conflicts.
• Track and mitigate security vulnerabilities by monitoring CVEs and upstream sources (e.g., LKML).
• Backport critical fixes to production kernels without impacting system stability.

2. Debugging & System Stability

• Act as an escalation point for kernel panics and system crashes.
• Perform post-mortem analysis using kdump, crash, and gdb.
• Debug early boot issues (UEFI, initramfs, kernel initialization).
• Conduct performance analysis using eBPF, ftrace, and perf to optimize system behavior.

3. Driver Development & Hardware Integration

• Design, develop, and maintain device drivers (network, storage, GPU, or character devices).
• Work closely with hardware through DMA, interrupts (MSI-X), and register-level programming.
• Maintain out-of-tree drivers using DKMS or similar frameworks.
• Ensure compatibility of drivers across kernel updates.

Required Technical Skills

• Programming: Strong expertise in C (mandatory) and C++
• Kernel Internals: Deep understanding of:
• Virtual File System (VFS)
• Memory Management (MMU, Paging)
• Process Scheduler
• Linux Networking Stack
• Debugging Tools:
• kdump, crash, gdb
• kprobes, trace-cmd, ftrace
• perf, valgrind
• Hardware debugging tools (JTAG, Serial Console)
• Build Systems:
• Kbuild, Makefiles
• Kernel packaging (RPM/Debian)
• Security:
• Experience with CVE patching and backporting
• Knowledge of SELinux/AppArmor
• Kernel hardening (FIPS, KSPP)

Preferred Skills

• Experience contributing to open-source kernel projects
• Familiarity with Linux Kernel Mailing List (LKML) workflows
• Exposure to enterprise Linux distributions (RHEL, Ubuntu, SUSE)
• Experience with performance tuning and system optimization at scale

1. Core Programming (C Language)

• Must have strong hands-on experience in C programming
• Comfortable with pointers, memory management, and low-level concepts

2. Kernel Internals Expertise

• Should have worked in at least one subsystem:
• VFS / File Systems
• Memory Management
• Scheduler / Networking

3. Debugging & Crash Analysis

• Experience handling kernel panics
• Hands-on with vmcore analysis tools

4. Security & Patching

• Understanding of CVE fixes and backporting

5. Driver Development

• Experience in writing or maintaining device drivers

6. Performance & Advanced Debugging

• Exposure to eBPF, ftrace, perf

7. Hardware-Level Understanding

• Knowledge of DMA, interrupts, hardware interaction

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills
• Ability to work independently and in collaborative environments
• Quick learner with adaptability to new technologies

• Lead the development of the backend systems for our first product
• Build reliable, secure and performant backend systems
• Drive test coverage and continuous delivery automation within the team
• Mentor and provide feedback to teammates

Requirements

• 5+ years of software development experience
• Strong computer science fundamentals
• Deep and wide knowledge of Python ecosystem
• Can write code that is readable, maintainable, secure and performant
• Know the importance of tests and how to approach writing different types of tests
• Good intuition for REST API design
• Deep understanding of relational databases, transactions, entity-relationship modeling
• Comfortable writing highly concurrent systems
• Experienced in using profilers, tuning garbage collection, optimizing SQL queries

Must have :

• Strong Experience in Python development
• Familiarity with Data Structures and Algorithms
• Experience in developing Enterprise scale applications
• Exposure to NLP
• Exposure / awareness of AI, ML
• Exposure to Windows Azure is an added advantage
• God understanding of project architecture and software development processes such as Agile and Scrum

Responsibilities :

• Partner with Business Stakeholders to translate business objectives into clearly defined analytical Projects
• Own the end-end process, from recognizing the problem to implementing the solution
• Understand customer’s requirements and design the optimum solution using Icertis’ AI applications
• Configure, Extend, and optimize Icertis AI app through Python scripts, NLP NER Analysis and other mechanisms
• Take full ownership of project / product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Plan and identify solutions and risks in assigned work
• You are expected to be hands on and write code on day to day basis and also mentor other team members

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Millions of people use Notion — and this number is increasing every day. That means a million people trust us to deliver a fast, reliable, and secure experience, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. This is where you come in — to help us forge a performant and reliable path forward to the future.

• Write clean, secure, tested, and documented code.
• Design & enhance the Notion platform with new capabilities, as and when the need arises.
• Contribute to monitoring & scaling the architecture of the platform and the infrastructure.
• Write technical documentation, and contribute to determining internal processes.
• Contribute to recruiting of new backend employees

• 6+ years of experience building scalable platforms. 
• Good understanding of database (Relational Or Nosql) internals like transactions, indexes. Experience in schema design.
• 2+ years of experience working on the AWS platform, and acquaintance with technologies like Elastic Beanstalk, AWS Lambda, Elastic Load Balancer.
• Good understanding of docker internals.
• Good communication skills, good leadership skills, attention to detail, a sound understanding of algorithms, and object-oriented programming.

• You're proficient with any part of our technology stack: React, TypeScript, Node.js, Memcached, Postgres, Docker, and Elasticsearch.
• You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work.
• You have interests outside of technology, such as in art, history, or social sciences.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know.

The 10BedICU team within eGovernments Foundation works as a small distributed start-up in the NGO space. We are a technology oriented team on the journey to make critical healthcare more accessible across the country. 

As a banckend dev in the team, you will be working on some of the most interesting challenges and collaborating with telented and highly skilled individuals across the industry. 

• 3 + years expertise in Python 3.7, Django 2 (or Django 3).

• Familiarity with some ORM (Object Relational Mapper) libraries.

• Able to integrate multiple data sources and databases into one system.

• Integration of user-facing elements developed by front-end developers with server-side logic in Django (RESTful APIs).

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

• Knowledge of user authentication and authorization between multiple systems, servers, and environments

• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

• Able to create database schemas that represent and support business processes

• Strong unit test and debugging skills.

• Proficient understanding of code versioning tools such as Git.

The desirablesoptionals

• Django Channels, Web Sockets, Asyncio.

• Experience working with AWS or similar Cloud services.

• Experience in containerization technologies such as Docker.

• Understanding of fundamental design principles behind a scalable application (caching, Redis)