Senior Staff Engineer(SRE)

• Relevant experience in React JS  5+ Year

• Experience in Hooks, Typescript

• Experience in GraphQL (Query & Mutations)
• Strong experience in Jest for Unit Testing
• Knowledge on docker, K8 and Kafka

Responsibilities:

. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.

. Observe all the stock reports, product orders, re-order etc.

.Finding new marketing ideas and improving sales.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, Excel, and PowerPoint.

.Minimum age is 30 and the maximum is 60.

Job Roles and Responsibilities – Java Developer           

Primary Role and Responsibility: .

· Bachelor’s degree in computers / Electronics/Any Graduate

· 3-6 years of relevant experience.

· Contribute to all phases of the development lifecycle

·  3 to 6 years of experience.

· Write well designed, testable, efficient code

· Ensure designs are compliant with specifications

· Prepare and produce releases of software components

· Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

· Work from Office

Expertise You ll Bring

· Development skills in Language and Framework

· Strong coding skills in Core Java 8.0

· Expertise in J2EE

· Spring Boot

· Spring Data JPA

· Hibernate

· Expertise in REST API development and deployment using a microservices paradigm

· A good understanding of RDBMS concepts

· Knowledge of deployment and build tools

· A good understanding of Terraform scripts (needing only minor changes / enhancements)

AECC Global is a leading EdTech company founded in 2008 with a global footprint in 13 countries and 39 cities. Our motive is to provide expert international education guidance and counseling to passionate students. We have a dedicated team of richly experienced and certified professionals to help students choose the best courses available in international universities worldwide.

To help us continue to grow our offerings, we are in search of an experienced Product Manager to lead the digital products development and marketing. We are looking for a dynamic person responsible for the product planning and execution throughout the Product Life Cycle, including defining the product vision, gathering customer requirements and prioritizing.

To carry out the role of a Product Manager successfully, a candidate should possess the following skills and qualifications:

• 3+ years of working experience in web and mobile app products development through all phases
• Excellent knowledge of user-centered design principles
• Understanding of design quality standards
• Knowledge of Scrum and Agile Software Development Methodology
• Proficiency in the use of analytic tools
• Ability to prioritize effectively
• Excellent oral and written communication

Product Manager is responsible for overseeing all activities relating to researching, designing, marketing, and managing the development of a product from beginning to end.

• Using market research to get ideas for products that customers will want
• Helping to oversee the design and manufacture and planning of how to market and promote the product to the customers and partners
• Responsible for developing features and creating content that drives organic growth to our web and other digital properties
• Increase user retention rate across our products by understanding our audience and developing new features to maximize user engagement
• Monitor, react to and grow important audience KPIs such as daily user retention, time on site, RPC, and organic traffic
• Comparing the company's products to competitor's products and offerings in order to compete in the market
• Providing management with analysis reports to management, sales & marketing Team.
• Specifying and overseeing the research needed to determine the needs and desires of customers

Salary: 10-17LPA 

Location: Chennai 

Job Description

We are looking for an experienced engineer with superb technical skills. Primarily be responsible for architecting and building large scale data pipelines that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions.

Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.

Skills

• Bachelors/Masters/Phd in CS or equivalent industry experience
• Demonstrated expertise of building and shipping cloud native applications
• 5+ years of industry experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka Streams, Py Spark, and streaming databases like druid or equivalent like Hive
• Strong industry expertise with containerization technologies including kubernetes (EKS/AKS), Kubeflow
• Experience with cloud platform services such as AWS, Azure or GCP especially with EKS, Managed Kafka
• 5+ Industry experience in python
• Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
• Experience with scripting languages. Python experience highly desirable. Experience in API development using Swagger
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration, Jenkins

Responsibilities

• Architect, Design and Implement Large scale data processing pipelines using Kafka Streams, PySpark, Fluentd and Druid
• Create custom Operators for Kubernetes, Kubeflow
• Develop data ingestion processes and ETLs
• Assist in dev ops operations
• Design and Implement APIs
• Identify performance bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and documentation
• Communicate with stakeholders regarding various aspects of solution.
• Mentor team members on best practices

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.