Senior Staff Engineer(SRE)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must have Skills: Cloud development (Capable), Microservices architecture (MSA) (Strong), Site reliability Engineering
• Qualifications: - Bachelors degree in computer science or other highly technical, scientific discipline
• 10+yrs experience and a strong background in areas like cloud operations and site reliability engineering
• Hands-on knowledge and experience with any of the major public cloud providers (preferably AWS)
• Good understanding of micro-service architectures and development frameworks; knowledge across tiers in a multi-tier cloud environment including multi-region, multi-zone configurations, load balancers, web servers, application containers, data stores, distributed cache, and content delivery networks
• Hands-on knowledge and experience with observability and monitoring tools like New Relic, Splunk, Prometheus and Grafana
• Ability to program (structured and OO) with one or more high-level languages, such as Python, Go lang, Shell scripting, C/C++ or Java
• Ability to work with query languages to analyze monitoring data and other app-specific transactions
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• An Agile mindset and strong communication skills to collaborate with multiple stakeholders across the organization

RESPONSIBILITIES:

• Participate in functional discussions, system design consulting, platform management, and capacity planning to develop an overall understanding of the product and teams current priorities
• Partner with development teams to improve services through rigorous testing, release procedures, automation of runbooks, and DR planning
• Build automation scripts for auto-recover behavior, determining benchmark of critical services, preparing custom dashboards to report performance in production
• Understand product functionality to design and build thoughtful experiments to simulate chaos and proactively find faults in the systems
• Work with architects to define service level indicators and create a service catalog
• Gather and analyze SLIs, SLOs from applications, services, and OS to assist in performance tuning, improving availability and reliability
• Improve monitoring and observability to increase visibility into key metrics like MTTI, MTTR, and MTTD
• Work with the team to understand the root cause of production incidents
• Train and groom engineers to internalize SRE best practices