11+ SVC Jobs in India

At Prolifics, we are currently implementing multiple solutions on PCQA Manager for our development centre in India. This position would be based out of Hyderabad location and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!

Job Title:                    Manager - PCQA

Primary skills:                7+ years of experience

Location:                    Hyderabad

Educational Qualification:      B.Tech/BE/M.Tech/MCA/M.Sc

JD:

 The PCQA Manager is a key role to support the process improvement (CMMI V2.0) initiative that will help assess the quality of the software delivered by a growing Software Development Company to its customers. This role will be part of the PCQA team, which helps the organization sustain SEI CMMI DEV Level 5, upgrade to CMMI V2.0 and support other methodology related initiatives.

• Lead the PCQA team and be flexible to take up assignments within the team such as Coaching, Auditing, implementation, process improvement projects, QMS process improvements, agile practices implementation etc.
• Mentor the team in the development and implementation of QMS aligning to CMMI V2.0 within the organization across geographies
• Identify improvements opportunities in the existing policies, processes, procedures, templates and metrics for the organization
• Define and utilize metrics and reports to manage quality efforts
• Prepare and conduct quality assurance product reviews and prepare projects teams ready for process audits according to the audit plan
• Sound understanding of Process Frameworks/Methodologies like CMMI-Dev, SVC, AGILE SCRUM etc.
• Good understanding of various software development life cycles
• Ability to influence and drive delivery with global senior management
• Attention to detail while keeping a global perspective, willing to deep-dive for data analysis
• Good communication and interpersonal skills to interact with global stakeholders
• Very good understanding of Information security concepts and implementation experience of ISO 27001 and other security standards is a value add

About us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune.

For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.

We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, Youtube and other social media to know more about us.

First & foremost, this role is not for you if you don’t enjoy solving really deeeep-tech problems with a high surface area, which means that no person would fit in for solving the complete problem (we know that) & there’ll be a lot of things to learn on the way, read further if you’re only interested in something of this sort.

We are building a Social Network for Fashion & E-commerce powered by AI with the vision of redefining how people buy things on the internet! We believe we are one of the very few companies that are here to solve a real consumer problem & not just cash on to the AI hype. We’ve raised $1M in pre-seed funding from top VCs & supported by the best entrepreneurs of India.

As a founding AI-ML Engineer, you will build & train foundation models from scratch, fine-tune existing models as per the use-case, scraping large sums of data, design pipelines for data ingestion, processing & scalability of systems. Not just this, you’ll also be working on recommendation systems, particularly algorithm design & planning the execution from day one.

Now, What we’re looking for & our expectations:

Note: We don’t really care about your qualifications as long as we can see that you have sufficient knowledge required for the role & a strong sense of ownership in whatever you do.

• Design and deploy advanced machine learning models in Computer Vision including object detection & similarity matching
• Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready with MLOps
• Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices
• In terms of technical skills, you should have a high proficiency in Python, machine learning frameworks like TensorFlow & PyTorch
• Experience with cloud platforms and knowledge of deploying models in production environments
• Have decent understanding of Reinforcement Learning and some understanding of Agentic AI & LLM-Ops
• First-hand experience with scalable Backend Engineering would put you on the first consideration over other candidates

A few things about us

• Building the next 100 people $100 Billion AI-first Company
• Speed of execution is really important to us
• Delivering exceptional experiences that exceed user expectations
• We embrace a Culture of continuous learning and innovation
• Users are at the heart of everything we do
• We believe in open communication, authenticity, and transparency
• Solving problems through First Principles

Benefits of joining us

• Top of the market Compensation
• Any hardware you need to do your best work
• Open to hybrid work (although we prefer in-person over remote to maximise learning)
• Flexible work timings
• Learning & Development budget
• Flexible allowances with hassle-free reimbursements
• Quarterly team outings covered by us
• First Hand experience of shipping world class products
• Having loads of fun with a GenZ team at a Hacker House

C++ engineer - Responsible for writing market data feed handlers for various derivatives exchange. Worked on Exchange Protocols (FIX, SBE, OMNet, ITCH), Network Protcols, low latency programming.

Experience: 4+ years (full time experience)

Location: Pune (hybrid)

Who We Are:

Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.

Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 800+ professionals operates across 15 nations.

Who You Are: 

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.

• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; and implementing change.

• Being able to interpret data that translates into action to improve the team. 

• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability.

• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; and analyzing information and applications.

• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes.

• Responsible for providing employees with technical resources; providing technical advice; resolving problems; and disseminating advisories, warnings, and new techniques.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. 

• Act as an escalation point for high-severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 

• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration.

• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom.

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 5+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results-driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with the team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer-facing communication skills
• Demonstrated data-driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and Excel skills

Language Skills Required Vs. Preferred: 

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Vizup Commerce provides Video solutions for Shopify Brands. Vizup Commerce enables D2C brands to apply gamified techniques with interactive videos to educate customers, build trust, and increase sales. It has 150+ brands as its customer base including Neemans, Soulflower, FormulaZ, Vastramay, etc.,

We are looking for candidates curious to learn new tools, create outreach campaigns, and execute and validate multiple growth experiments.

• Max Vision Solution is looking for a dedicated full-time Php Backend Developer who will be responsible for creating a server-side web applications using php (Backend Development). You are also often required to develop and integrate plugins for certain popular frameworks like WordPress, laravel etc.
  Responsibilities and Duties

  • Integration of user-facing elements developed by front-end developers
  • Build efficient, testable, and reusable PHP modules
  • Solve complex performance problems and architectural challenges
  • Integration of data storage solutions (*MySql)*

  Qualifications and Skills

  • Core Php or Laravel framework
  • Understanding of MVC pattern
  • Knowledge and Expertise in any PHP framework will be given preference
  • Error Handling and resolving
  • Documentation and reporting
  • Creating API.

• Total of 2 to 8 years experience as a Sails.js/Node.js developer

The ideal candidate should be able to build the front-end and back-end up from conceptualization and business requirements to a fully functional, responsive & intuitive user interface.

Technology Stack -

• Backend Coding PHP

• Framework - Laravel

• MySQL

• HTML5/ CSS/ Javascript/jQuery/Ajax etc

Responsibilities:

• Developing web applications and services using Agile development methods.

• Contribute to organization for improvements in process and infrastructure.

• Code, test and operate Laravel based services.

• Effectively use tools and ingenuity to identify and fix defects before they become a problem.

• Integration of user-facing elements developed by front-end developers with server-side logic.

• Writing reusable, testable, and efficient code.

• Design and implementation of low-latency, high-availability, and performant applications.

• Implementation of security and data protection.

We are looking for a Test Engineer: (2+ years of Test Automation)
Role: Automation Testing - Mobile application
No. of Positions: 2
Work Type: Permanent
NOTE: WE'RE LOOKING FOR IMMEDIATE JOINERS ONLY!

Responsibilities of a test automation developer include:
-Designing and writing test automation scripts
-Using test automation frameworks
-Working with QA analysts and software developers to find solutions
-Work with the Release Engineering team to create and maintain an automated nightly build verification (“smoke”) test.

Additional Skills:
-Applicants must have experience with software testing tools Selenium with Eclipse IDE.
-Programming language Java

Note: We are looking for an Automation Tester in Mobile

You will help define the next generation experience for Citrix Workspace app on desktop platforms and modernize tech stack. If you believe in a bottom-up culture, are passionate about delivering high quality software at scale, striving for technical agility in a fast paced, high performance environment, then we are looking for you! 

Position Overview
The Engineering Manager is responsible to lead a critical iOS development team in Bangalore focused on building exciting new solutions for our iOS users .This team will be driving key strategic initiatives while collaborating closely with our iOS development teams globally.

Role Responsibilities

• Build and manage a team of highly skilled software engineers using agile practices.
• Responsible for design, development, maintenance of software which is used by millions of people daily.
• Has flexibility to spend significant time as an individual contributor as well, writing code and designing applications and APIs.
• Design and develop advanced applications for mobile platforms (Mobile Apps and/or cloud services)
• Help own and deliver on the Team goals owned out of Bangalore by challenging the existing thinking and bringing on new technologies and solutions by applying your experience to guide the future of Citrix.
• Collaborate with various stakeholders across different business functions and located in different Geos.
• Lead the team through the development process and seek opportunity for continuous improvement and best practices on multiple projects of high complexity.

Basic Qualifications

• Bachelor’s degree in computer science and 9+ years of software development experience, with 1+ years in a Technical manager role
• Extremely deep understanding of mobile development frameworks and deep experience in cross platform application development such as React, React Native, Meteor
• Experience with iOS  frameworks   -   UIKit,   Core Foundation,   Core  Animation,  Core Graphics,   Autolayout,  AVFoundation,  SceneKit,  GCD etc.
• In depth Understanding of Apple’s recommended design principles, interface guidelines and and best practices for coding
• Experience working with remote data via REST, JSON and Web Services
• Strong foundational knowledge on computer science principles
• Sound Agile planning and Design skills
• Demonstrated ability to lead and collaborate effectively across organizational boundaries.
• Strong interpersonal and leadership skills, to drive collaboration and innovation.
• Experience and interest in guiding and leading team members of other teams