
A Production Support Engineer ensures the smooth operation of software applications and IT systems in a production environment. Here’s a breakdown of the role:
Key Responsibilities
- Monitoring System Performance: Continuously track application health and resolve performance issues.
- Incident Management: Diagnose and fix software failures, collaborating with developers and system administrators.
- Troubleshooting & Debugging: Analyze logs, use diagnostic tools, and implement solutions to improve system reliability.
- Documentation & Reporting: Maintain records of system issues, resolutions, and process improvements.
- Collaboration: Work with cross-functional teams to enhance system efficiency and reduce downtime.
- Process Optimization: Suggest improvements to reduce production costs and enhance system stability.
Required Skills
- Strong knowledge of SQL, UNIX/Linux, Java, Oracle, and Splunk.
- Experience in incident management and debugging.
- Ability to analyze system failures and optimize performance.
- Good communication and problem-solving skills.

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Detailed JD
Requirements and Skills
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- Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders
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- Help onboard new team members.
Role & Responsibilities:
- Performing Manual Functionality Testing
- Preparing Documentation like Test Plan, User manual etc.
- Co-ordination with Business team for requirement understanding
- Providing operational support as needed
Skills & Qualification:
- BE or MCA
- 2+ years of relevant work experience
- Experience in Manual Testing of App, Web and APIs
- Basic Knowledge of SQL
- Knowledge of JavaScript and Automation Tool like Selinium, Jmeter etc. is preferred
Company Background
Zimyo HRMS (A product of Zimyo | www.zimyo.com), is one of the fastest-growing employee experience platforms in the world serving over 1000+ organizations and empowering over 200,000+ employees through our SaaS-based HRMS and Benefits Platform. We help organizations streamline their entire HR and Payroll processes, with a particular focus on helping their employees with financial solutions like salary advances, personal loans, health insurance, etc.
We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team.
We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!
Job Description
We are looking to hire Senior QA Automation Engineers with the below expertise:
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What is in it for you:
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Company Overview:
We are MOBTexting! One of the leading & premier CPaaS company that provide A2P Messaging and Voice Services across the globe. Headquartered in Bangalore, IT Hub of India.
We empower communications via cloud and APIs (through messaging, voice, and chatbots). We have customers across the globe and our vision is to be the most Trusted, Secure and Innovative communication platform to enable real-time conversations between brands and their users.
Incorporated in 2012 as 3M Digital and known for our client- focused approach and innovative end-to-end solutions with annual turnover around 25CR. Our fast-growing service is spread across 195 countries around the globe. We have been awarded as the winner of Deloitte Technology fast 50 India & Deloitte Technology fast 500 APAC 2019.
We are a diverse team of 50+ individuals from different parts of India working hard (playing hard) and caring for each other.
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Follow us: https://www.linkedin.com/company/mobtexting/mycompany/
Whom we are looking:
Someone really good with Automation Testing and also possess some exposure to Manual Testing as well!
1-3 Yrs. of exposure to Software testing.
Web and Mobile app testing, Selenium, Load Testing & API Testing is must.
Work Location: Madurai
Interview Process : Face to Face
Experiences : 2 Years to 8 Years
Please do share your resume to my inbox
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