
A Production Support Engineer ensures the smooth operation of software applications and IT systems in a production environment. Here’s a breakdown of the role:
Key Responsibilities
- Monitoring System Performance: Continuously track application health and resolve performance issues.
- Incident Management: Diagnose and fix software failures, collaborating with developers and system administrators.
- Troubleshooting & Debugging: Analyze logs, use diagnostic tools, and implement solutions to improve system reliability.
- Documentation & Reporting: Maintain records of system issues, resolutions, and process improvements.
- Collaboration: Work with cross-functional teams to enhance system efficiency and reduce downtime.
- Process Optimization: Suggest improvements to reduce production costs and enhance system stability.
Required Skills
- Strong knowledge of SQL, UNIX/Linux, Java, Oracle, and Splunk.
- Experience in incident management and debugging.
- Ability to analyze system failures and optimize performance.
- Good communication and problem-solving skills.

Similar jobs
- As Director of Product, you are at the helm of the Product function of the organization. Your position overlooks the entire product organization right from cultivating a high growth team, overseeing the day to day management of ongoing projects to strategizing with CTO/founders, and planning the execution of upcoming projects/initiatives.
- You are responsible for recruiting and mentoring product teams, setting up proper team structures, and keeping everyone aligned with the Vision at all times.
- You are also required to maintain and oversee the design and data functions within the product org and build scalable structures for efficient output.
- You're expected to be involved in decisions (with Founders/CTO) that are to be taken in driving New Product initiatives and plan their execution and keep the management updated on the progress.

Technical Requirement :
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Strong knowledge in SQLite Database
- Experience in designing and developing custom controls for Android.
- Solid foundation in data structures, algorithms, and object orientation design.
- Capabilities to write and execute unit test cases.
- Independent researching, solution finding, analysis and problem solving skills and capabilities.
- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.
- Should have knowledge of Kotlin
- Should have experience in MVC / MVVM Architecture.
- Good in Analytics and Communication

- Design and Build Advanced Applications for the Android Platform
- Collaborate with Cross-Functional Teams to Define, Design and Ship New Features
- Troubleshoot and Fix Bugs in New and Existing Applications
- Continuously Discover, Evaluate and Implement New Development Tools
- Work With Outside Data Sources and APIs
- Knowledge of Android SDK, Java programming, Kotlin, Jetpack Compose, Realm
- Version Control, Clean Architecture

.Net Core is preferred along with SQL or very strong .Net developer with SQL
The job requires the resource to do documentation, SQL support, development with .Net,integration,interaction with end user- mix of all activities




Require Someone skilled in python / C/C++ to work on new products and also support existing AI based products .
Should be open to learning new frameworks
Reports to - Regional Head
Primary Objective - Creating detailed business plans to reach predetermined goals and quotas, Managing the entire sales cycle from finding a potential client to securing a deal, Unearthing new
sales opportunities through networking and turning them into long-term partnerships
Specific Accountabilities/Responsibilities - Must have worked into International / India Market into SAAS Environment
Create detailed business plans designed to attain predetermined goals and quotas
Manage the entire sales cycle from finding a client to securing a deal & Acquire new customers
by winning them over from competitors and discovering new opportunities
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to maximize customer loyalty
Remain in regular contact with your clients to understand and meet their needs
Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the
company’s reputation
Negotiate agreements and keep records of sales and data
Proven experience as an Account Executive, or similar sales/customer service role
Knowledge of market research, sales and negotiating principles
Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
Excellent communication/presentation skills and ability to build relationships
Organizational and time-management skills
Enthusiastic and passionate
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing.
Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.
Experience : 2+ years
Location : Mumbai (WFO only) Initial few months work from home
Notice Period : 0 to 30 days ( Immediate joiners are preferred)
Roles & Responsibilities :
(This role encompassing both API engineering using Java stack and web development
Experience in designing, developing, testing and successfully deploying critical and complex projects.)
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
· Build reusable code and libraries for future use
Required Skill set :
· Java background with a minimum of 3+ years experience in Java technologies.
· Experience in designing and developing application backend using frameworks like Spring Boot, Spring MVC, Jersey, JPA, Hibernate, SQL, Linux, JSON, XML, OAuth etc.
· Well & good if has Experience with frontend technologies
· Experience with both SQL and NoSQL database systems and writing SQL queries
· Strong experience building, designing, and consuming Restful web services.
· Exposure of Cloud Infrastructure - AWS and Alibaba Cloud
· Excellent understanding of ORM and Database concepts
· Experience with developing unit test code using JUNIT, Power Mock/EasyMock/Mockito etc.
· Experience with Git, Maven and CI/CD pipelines to deploy on Cloud applications
· Experience & knowledge on Micro services Architecture and API development using Java, spring, Spring Boot
· Experienced in roles conducting requirements gathering, writing user stories, creating application design and using design patterns
· Good knowledge on credentials/secrets management and data encryption techniques
· Good knowledge on coding standards, design patterns, unit testing.
· Good hands-on BitBucket/Github is preferred.
MUST HAVE SKILLS
- CORE JAVA & SQL
Desired Skills
Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
Job Responsibilities
Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.
❑ Ensures the preparation of the following:
▪ Software prototype
▪ System Architecture
▪ Software Design Document
▪ User interfaces to be developed as per UX guidelines
▪ Code files ensuring coding guidelines followed
▪ Code review artefacts during peer code review
▪ Test plan and Test Cases
▪ Installation / Deployment document
▪ Release Document
▪ Technical Documentation
❑ Documents and demonstrates solutions by developing documentations, flowcharts, layouts, diagram, charts, code. comments and clear code; Ensuring that project task are completed in defined effort and timelines ❑ Prepares and installs solutions by determining and designing system specifications, standards & programming.
❑ Testing: Writing of test cases, unit testing, system testing, negative testing
❑ Trouble shooting: Log analysis and database query optimization
❑ Improves operations by conducting system's analysis.
❑ Updates job knowledge by studying state of the art development tools, programming techniques & computing equipment; participates in educational opportunities, reads professional publications & maintains personal networks.
❑ Protects operations by keeping information confidential.
❑ Provides information by collecting, analyzing and summarizing development and service issues. ❑ Develops software solution by studying information needs, conferring with users, studding system flow, data usage and work processes, investigating problem areas, following delivery cycle.
❑ Ensuring that the Newgen quality processes are in place and are followed.Roles and responsibilities :
1. Proficient communication (verbal and written)
2. Knowledge or experience in the field of sales and marketing
3. Developing growth strategies and plans
4. Managing and retaining relationships with existing corporate clients and Increasing client base
5. Good time management skills
6. Must develop a thorough knowledge of the business and pitch them to the companies
* Immediate joiners will be appreciated
* Salary with good incentives (Much above industry standard) We strongly believe you can earn more through incentives than fixed salary if you dedicatedly work.
Skill Set:
1) Someone who had worked on Mainframe Operations(Console /Batch).
2) Must have worked on OPC tools.
3) Exposure in batch process, console monitoring etc.
4) Aware of START, STOP, MVS, IPL PROCESS, etc

