
A Production Support Engineer ensures the smooth operation of software applications and IT systems in a production environment. Here’s a breakdown of the role:
Key Responsibilities
- Monitoring System Performance: Continuously track application health and resolve performance issues.
- Incident Management: Diagnose and fix software failures, collaborating with developers and system administrators.
- Troubleshooting & Debugging: Analyze logs, use diagnostic tools, and implement solutions to improve system reliability.
- Documentation & Reporting: Maintain records of system issues, resolutions, and process improvements.
- Collaboration: Work with cross-functional teams to enhance system efficiency and reduce downtime.
- Process Optimization: Suggest improvements to reduce production costs and enhance system stability.
Required Skills
- Strong knowledge of SQL, UNIX/Linux, Java, Oracle, and Splunk.
- Experience in incident management and debugging.
- Ability to analyze system failures and optimize performance.
- Good communication and problem-solving skills.

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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.
About the Role:
HighLevel Inc. is looking for a Lead SDET with 8-10 years of experience to play a pivotal role in ensuring the quality, performance, and scalability of our products. We are seeking engineers who thrive in a fast-paced startup environment, enjoy problem-solving, and stay updated with the latest models and solutions. This is an exciting opportunity to work on cutting-edge performance testing strategies and drive impactful initiatives across the organisation.
Responsibilities:
- Implement performance, scalability, and reliability testing strategies
- Capture and analyze key performance metrics to identify bottlenecks
- Work closely with development, DevOps, and infrastructure teams to optimize system performance
- Review application architecture and suggest improvements to enhance scalability
- Leverage AI at appropriate layers to improve efficiency and drive positive business outcomes
- Drive performance testing initiatives across the organization and ensure seamless execution
- Automate the capturing of performance metrics and generate performance trend reports
- Research, evaluate, and conduct PoCs for new tools and solutions
- Collaborate with developers and architects to enhance frontend and API performance
- Conduct root cause analysis of performance issues using logs and monitoring tools
- Ensure high availability and reliability of applications and services
Requirements:
- 6-9 years of hands-on experience in Performance, Reliability, and Scalability testing
- Strong skills in capturing, analyzing, and optimizing performance metrics
- Expertise in performance testing tools such as Locust, Gatling, k6, etc.
- Experience working with cloud platforms (Google Cloud, AWS, Azure) and setting up performance testing environments
- Knowledge of CI/CD deployments and integrating performance testing into pipelines
- Proficiency in scripting languages (Python, Java, JavaScript) for test automation
- Hands-on experience with monitoring and observability tools (New Relic, AppDynamics, Prometheus, etc.)
- Strong knowledge of JVM monitoring, thread analysis, and RESTful services
- Experience in optimising frontend performance and API performance
- Ability to deploy applications in Kubernetes and troubleshoot environment issues
- Excellent problem-solving skills and the ability to troubleshoot customer issues effectively
- Experience in increasing application/service availability from 99.9% (three 9s) to 99.99% or higher (four/five 9s)
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
- Proven track record in running full sales cycles and closing business deals.
- Hands-on experience in winning new accounts as well as generating business in existing customer bases.
- Accurate forecasting and pipeline management skills.
- Deep understanding of the HubSpot platform.
- Experience in selling HubSpot services or similar SaaS products (an advantage).
- Stellar communication and relationship-building skills.
- Enthusiastic, outgoing, and driven to create value for prospects.
- Strong sense in creating value for the prospects.
- 1-3 years experience in selling B2B SaaS products
Product photographers and videographers:
· Professional mastery of video and audio editing software and programs
· Ability to multitask and work toward several milestones on various projects simultaneously
· Creative experience in filmmaking and videography
· Ability to understand the desired outcome of a project when meeting with clients and the ability to bring them to life
· Experience editing various video projects and inserting sound effects, music and transitions
· Proficient in creating concept boards and other visual representations of planned edits for video projects
· Excellent communication skills are required to have a solid understanding of project scope and implementation
· Ability to collaborate well with other creative professionals to supply clients with top-notch finalized products
· Capture Action on Camera
· Videographers record important events using camera, lighting, and audio equipment.
· Videographers direct people to capture specific action and events for the camera
Responsibilities and Duties
Handling Import Documentation. Update Client for Shipment Status. Daily DSR Report to Party & Head Office. Trace the shipment status through websites and by personal contact to shipping lines. Resolving customer queries with help of documentation team. Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail. Checking shipment arrival and IGM details in ICEGATE of customs. Consignee Dispatch requirement as per schedule to various plant. Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS. Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals. Co-Ordination with custom clearance dept for getting status and to avail required Documents. Good Communicate to clear shipment with in free days without Detention & Demurrage. Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery. Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc. Arranging for payment of Imports Bills


Responsibilities and Duties
• Develop high-quality software design and architecture.
• Achieve the timeline with quality delivery of assigned tasks.
• Able to do technical analysis and code review.
• Able to troubleshoot internal & production bugs.
• Coordinate and support to project co-ordinator/project manager.
• Development coding standards are achieved.
• Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.
• Adopt new technology in quick time.
• Implement Unit tests and Functional tests to ascertain highest quality of deliverables.
• Identify, prioritize and execute tasks in the software development life cycle.
• Understand business needs and know how to implement needs in the system to meet business needs.
• Able to create technical documents.
• Able to lead team members and plan team’s task.
• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Work in close partnership with cross-functional teams and management.
Qualifications
• Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.
• Critical thinker and creative mindset and the ability to approach a problem creatively.
• Ability to provide in-depth evaluation and analysis of unique complex technological issues. • A meticulous approach to work.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.
• Proven track record of successful and timely project delivery.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead others.
What You'll do:
- 4+ years of experience building scalable backends using Nodejs
- In-depth knowledge of any framework of Nodejs (i.e. Express, Hapi, Koa.js)
- Hands on experience with developing REST APIs using Node.js and any of the above framework
- Should have experience with Socket.IO
- Familiar with oauth integration Social Networking API (Facebook, Twitter, Linked In, Google+)
- Good understanding of standard authentication systems such as OAuth2 and JWT
- Knowledge of server-side templating (e.g. Jade, Handlebars.js, etc.)
- Should have understanding of model, caching, async mechanisms
- Hands-on experience with implementing Role based User authentication and authorization system
- Understanding of caching, database interactions, middlewares
- Able to engineer the best performing solutions and always keeping scalability in mind
What makes you a great fit:
- Strong problem solving skills
- Knowledge of data structures and algorithms
- Hungry for more responsibility and knowledge
- Passion for building robust systems that are engineered to handle failure scenarios, an undying love and attitude for maintaining coding standards
- Strong advocate for producing quality software who makes sure issues are raised and resolved
- Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)
Must have skillsets:
Skills : NodeJs
Experience required: + years
Job Type: Full time/ Permanent
Perks and Benefits :
- 5 days working.
- Flexible shift timings
- Company-sponsored certifications.
- Team friendly culture
- Flat hierarchy
- Carrom, Table tennis games, Cricket Tournament Participation for interested employees
- Snack-filled pantry for team members
- Group Medical Insurance (*)
We are searching for an experienced Business Analyst who can gather important company data and compile it into reports shareholders and departmental managers can use. We need someone who can take charge of a project and deliver results that will make the organization more profitable. Our ideal candidate has the ability to work on multiple projects simultaneously and translate business data into digestible information that improves corporate processes.
Duties and Responsibilities:
- Develop comprehensive E2E test cases at the application and multi-application levels
- Create direct channels of communication to software and application developers that get the job done without managerial interjection
- Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results
- Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress
- Determine and document user requirements for business processes and abide by those requirements for future projects.
Qualification and Skills:
- Bachelor’s or master’s degree in related technical field
- 3+ years of associated work experience
- Advanced SQL database management and D365 and maintenance skills
- Practical application ability with Microsoft Office and Visio
- Detailed analytical abilities
- Strong experience in user testing and project management
General Requirements:
- Willing to contribute in Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req
- Must have Good Internet & Good Laptop/System
What will you do:
- Researching and prospecting potential clients
- Using all channels to connect and generate leads
- Giving impactful product demo and generating business
- Managing all prospects and focussing on closing deals
Desired Candidate Profile
What you need to have:- Aptitude for sales and hunger for success
- Excellent communication and negotiation skills
- Strong analytical, problem-solving ability
- Efficient time management and a never give-up attitude
We are seeking a Security Program Manager to effectively drive Privacy & Security Programs in collaboration with cross functional teams. You will partner with engineering leadership, product management and development teams to deliver more secure products.
Roles & Responsibilities:
- Work with multiple stakeholders across various departments such as IT, Engineering, Business, Legal, Finance etc to implement controls defined in policies and processes.
- Manage projects with security and audit requirements with internal and external teams and serve as a liaison among all stakeholders.
- Managing penetration tests and security reviews for core applications and APIs.
- Identify, create and guide on privacy and security requirements considering applicable Data Protection Laws and implement them across software modules developed at Netmeds.
- Brainstorm with engineering teams to figure out how privacy and security controls can be applied to Netmeds tech stack.
- Coordination with Infra Teams and Dev Teams on DB and application hardening, standardization of server images / containerization.
- Assess vendors' security posture before onboarding them and after they qualify, review their security posture at a set frequency.
- Manage auditors and ensure compliance for ISO 27001 and other data privacy audits.
- Answer questions or resolve issues reported by the external security researchers & bug bounty hunters.
- Investigate privacy breaches.
- Educate employees on data privacy & security.
- Prioritize security requirements based on their severity of impact and product roadmap.
- Maintain a balance of security and business values across the organisation.
Required Skills:
- Web Application Security, Mobile Application Security, Web Application Firewall, DAST, SAST, Cloud Security (AWS), Docker Security, Manual Penetration Testing.
- Good hands-on experience in handling tools such as vulnerability scanners, Burp suite, patch management, web filtering & WAF.
- Familiar with cloud hosting technologies (ex. AWS, Azure). Understanding of IAM, RBAC, NACLs, and KMS.
- Experience in Log Management, Security Event Correlation, SIEM.
- Must have strong interpersonal skills and should be able to communicate complex ideas seamlessly in written and verbal communication.
Good to Have Skills:
- Online Fraud Prevention.
- Bug Bounty experience.
- Security Operations Center (SOC) management.
- Experience with Amazon AWS services (EC2, S3, VPC, RDS, Cloud watch).
- Experience / Knowledge on tools like Fortify and Nessus.
- Experience in handling logging tools on docker container images (ex. Fluentd).

