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The company has a wide distribution of networks locally and globally with its current 650 owned centres covering more than 40,000 locations. They have established themselves as a priority express service provider in the e-commerce B2C deliveries market with its customised services and strong footprint.

They are listed on NSE and BSE, and have 2900 highly skilled employees working across 650 offices all over India.

• Conducting skills gap analyses between industry expectations and academic curriculum.
• Taking inputs from corporates and designing learning solutions for students pursuing the courses from the brand to achieve learning goals.
• Developing learning objectives and ensuring content matches those objectives
• Creating engaging high level and low-level instructional design for students to best grasp content.
• Creating relevant graphic and online content in collaboration with the graphics and the technology team.
• Coordinating with business development teams in solutioning for corporates
• Coordinating with academic heads and faculties as required to best implement standardised curriculum.
• Conducting Train the Trainer for the faculties to ensure specific learning outcomes through each course.
• Designing assessment methodologies to make these outcomes measurable.
• Maintaining Content coordination across all the campuses to ensure standardizations.
• Ensuring that the brand is protected by adhering to brand guidelines and company regulations.

• 5+ years of relevant work experience.
• Passionate towards education, proactive and willing to take ownership.
• Can thrive in high work pressure environment.
• Ability to identify trends and react quickly to keep the curriculum and content relevant.
• Excellent communication and organizational skills
• Storyboarding, eLearning, Instructional design & content writing
• Positive attitude and a desire to produce measurable results

• Assessing teacher-student interactions
• Providing timely and accurate feedback to teachers
• Maintaining a TNA
• Developing learning modules on the basis on the TNA
• Conceptualising and conducting VASS training and initiatives for teachers
• Working closely with supervisors to ensure that training needs are being met
• Participating in brainstorming sessions to establish key processes and structures
• Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans

• Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
• A firm grasp of training delivery channels and methods
• Data-driven with the ability to efficiently record and analyse data
• Attention to detail with a focus on service-driven interactions
• Exceptional written and verbal communication skills
• Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
• Ability to meet strict deadlines and communicate timelines
• Takes a sense of ownership
• Capable of embracing unexpected change in direction or priority
• A team player, with the ability to give and receive constructive feedback
• Experience in EdTech is preferable but not mandatory
• Familiarity with Computer Science/Coding is desirable