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Location: Hyderabad & Mumbai
Industry: Insurance Broking
Experience: Relevant experience in SME insurance handling
About the Company
A leading organization in the insurance broking and risk advisory space, providing comprehensive insurance solutions to small and medium enterprises (SMEs). The company focuses on delivering customized insurance products, strong client servicing, and long-term partnership-driven solutions.
Job Description
- Manage a portfolio of SME clients, monitor their insurance needs, and proactively engage to ensure high levels of client satisfaction and retention.
- Build and maintain strong relationships with SME clients by understanding their business requirements and offering tailored insurance solutions.
- Identify and develop new business opportunities within the SME segment to grow the client base and revenue.
- Ensure smooth and efficient service delivery, addressing client queries and concerns promptly.
- Drive sales of insurance products and services, including cross-selling relevant financial products.
- Coordinate with internal teams and customer service functions to ensure seamless client servicing.
Skills & Qualifications
- Excellent communication, interpersonal, and negotiation skills.
- Proven track record in achieving sales targets and generating new business.
- Strong understanding of insurance products and policies relevant to SMEs.
- Experience in client servicing and long-term relationship management.
- Good knowledge of the unique needs and challenges of SME businesses.
- Bachelor’s degree required.
Candidate Criteria
- Only candidates currently working or having experience in Insurance Broking should apply.
- Experience in SME insurance portfolios will be strongly preferred.
Managing a portfolio of SME clients, monitoring their insurance needs, and
proactively engaging with them to ensure client satisfaction and retention.
Developing and maintaining strong relationships with SME clients, understanding
their business needs, and providing personalized service.
Identifying and pursuing new business opportunities within the SME sector to grow
the insurance company's client base and revenue.
Ensuring smooth and efficient service delivery to SME clients, addressing their
queries and concerns promptly.
Managing a portfolio of SME clients, monitoring their insurance needs, and
proactively engaging with them to ensure client satisfaction and retention.
Selling insurance products and services to SMEs, as well as cross-selling other
relevant financial products offered by the company
Working with internal teams and customer service, to facilitate seamless service
delivery to SME clients.
Skills and Qualifications:
Excellent communication, interpersonal, and negotiation skills.
Proven track record of achieving sales targets and identifying new business
opportunities.
Understanding of various insurance products and policies relevant to SMEs.
Providing customer service and building long-term relationships.
Well Experienced & Familiarity with the unique needs and challenges of SME
businesses.
Bachelor’s Degree.
8-16 years of overall database administration and support/operations experience, with a successful delivery track record.
# Proficient knowledge in MySQL, HANA administration.
#Should have knowledge in setting up DR and HA approaches
#Should have strong Knowledge in Backup & Recovery.
# Should have played a L2 role in current position
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database as HANA flavors are added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Good understanding of operational framework like ITIL/ITSM.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.
- Lead technical requirement sessions with clients and internal stake holders
- Create new courses related to Data architecture, database design, data mining, data visualization, Power BI for the learners of EduBridge
- Deliver training to the aspiring trainers
- Design and create training manuals, online learning modules, and course materials on
- Review training materials from a variety of sources and choose appropriate materials
- Should be comfortable working individually as a self-starter.
- Be forward-thinking when designing content and adhere to adult learning principles
- Enjoy working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs
- Creating instructional content that incorporates audio and video
- Create knowledge and skills assessments
- Evaluate learning effectiveness
- Apply current research and theory to learning design challenges
- Write/Review storyboards to make the technical content interesting


