Communications Trainer - EdTech

Here is an excellent opportunity for people who are passionate about detail, quality, data, growth, and delivering engaging learning experiences!!

 

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.

For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.

The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.

 

As a Communications Trainer - EdTech, you will be responsible to help the company with their mission in building a world-class computer science learning product for K12 students.

 

• Assessing teacher-student interactions
• Providing timely and accurate feedback to teachers
• Maintaining a TNA
• Developing learning modules on the basis on the TNA
• Conceptualising and conducting VASS training and initiatives for teachers
• Working closely with supervisors to ensure that training needs are being met
• Participating in brainstorming sessions to establish key processes and structures
• Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans

Candidate Profile:

• Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
• A firm grasp of training delivery channels and methods
• Data-driven with the ability to efficiently record and analyse data
• Attention to detail with a focus on service-driven interactions
• Exceptional written and verbal communication skills
• Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
• Ability to meet strict deadlines and communicate timelines
• Takes a sense of ownership
• Capable of embracing unexpected change in direction or priority
• A team player, with the ability to give and receive constructive feedback
• Experience in EdTech is preferable but not mandatory
• Familiarity with Computer Science/Coding is desirable