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Job Title: Customer Support Intern
Location: In-office (Okhla)
Stipend: ₹10,000 per month
Experience Required: None
⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.
YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.
We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.
What You’ll Do:
- Communicate with interested candidates and inform them about our services
- Collaborate with students to shortlist universities and guide them in improving their profiles
- Support the consulting team in handling student queries and maintaining smooth communication
- Help optimize client relationships and contribute to positive reviews
- Continuously learn about admissions, scholarships, and visa processes
What We’re Looking For:
- Strong written English with no grammar issues
- Interest in study-abroad processes and student counseling
- Willingness to learn and grow in a fast-paced environment
- Friendly and professional communication skills
What do you get in return?
💰 A monthly stipend of ₹10,000
🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity
🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes
🧠 Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!
🚀 A chance to make real impact by helping students achieve their global education dreams
🎯 A strong candidate can expect a full-time position after completion of the internship!
JavaJob Description for AEM Autodesk-
Responsibilities :
Work with product owners to form technical solutions that meet requirements
Collaborate with architects, designers, product team, other developers and teams, as well as participate in code reviews
Help design and implement components that integrate with internal and external systems
Take ownership of, be a subject matter expert and maintain complex modules
Specific, actionable and responsible project updates in an Agile environment
Engineer mobile and web experiences with exceptional performance
Requirements :
5+ years industry experience with AEM (Adobe Experience Manager)
1+ years of experience with Contentful
Understanding and experience developing web services using AWS
Understanding and experience of server-side web development using Java
Experience developing efficient and reliable JavaScript (ES6/2015), both client and server-side and Javascript testing frameworks such as
Jasmine, mocha.js, Jest
Experience creating maintainable CSS
Experience with Object-Oriented and Functional programming paradigms
Understand fundamental elements of good software architecture
Working understanding of the latest web APIs and standards (HTML 5, CSS 3, ECMAScript 2015)
Experience with continuous integration tools, such as Jenkins
3 or more years of relevant programming experience
2 or more years experience with Adobe AEM (CQ) and related technologies
1 or more years of experience working in a modern web application stack (React, Backbone, Angular, Ember, etc.)
Bachelor's degree in computer science, Software Engineering, or equivalent work experience
Proficiency in spoken and written English
About Exly(MYSCOOT) –
https://www.myscoot.in/">Exly (powered by Myscoot) is a platform built for independent professionals, creators, artists and influencers of all shapes and sizes to start, sell, market and manage their online sessions, consultations and workshops. Create beautiful pages with easy scheduling, automated communication, payments, and analytics. Exly is a Y- Combinator start-up and has raised USD 1.7 Million from India's top VC funds. The company is founded by IIT Kharagpur/IIMCalcutta/BCGalumni.
Website:
https://www.exlyapp.com/">https://www.exlyapp.com
Our Founders –
We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the
https://yourstory.com/2019/07/myscoot-funding-lightspeed-mayfield-india">top VCs of India as well as the US along with start-up veterans as mentors for our business.Roles & Responsibilities:
- Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
- Collaborating with influencers to ensure that posts are engaging.
- Optimizing content for publication across various social media sites.
- Scheduling copy for release at optimal times.
- Monitoring users' engagement with and feedback on every post.
- Analyzing and reporting on the effects of publications.
- Maintaining a secure database of all login credentials.
- Making reels for the company – Camera friendly
- Remaining abreast of changes to all pertinent social media applications.
- Exploring the potential value of social media sites that are not yet in our repertoire.
Requirements:
- 2+yrs of experience as a social media executive
- Degree in marketing, communication studies, journalism, creative writing, or similar.
- Expert knowledge of all leading social media sites
- In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
- Ability to create authoritative and persuasive texts.
- Flexible and engaging writing style.
- Knowledge of pertinent engagement metrics.
- Time management skills
- Experience in working with Start-ups
- Excellent written and verbal communication
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a Product Manager, you will be responsible for creating innovative products through a mix of qualitative and quantitative methods.
What you will do:
- Dealing with Chinese ecosystems/suppliers is somewhat mandatory for the profile
- Managing and driving the entire product development process, both internally and externally, ensuring all stakeholder timelines and deliverables are met
- Leveraging techniques such as personas, stakeholder maps, customer journey maps, customer lifecycle maps, and user story mapping to develop and refine new product concepts
- Achieving product assortment goals while ensuring product quality and testing standards, as well as margin expectations, are met
- Working closely with sales to understand directives for customer projects, analyze existing item sales and review new product forecasts
- Vendor sourcing, negotiating for achieving cost-effective purchase of raw materials/semi-finished goods and reduction in delivery times
- R&D on new products and categories
- Ordering, tracking, and updating warehouse and category team on status and progress
- Tracking and reporting key functional metrics to reduce expenses and improve effectiveness
- Anticipating unfavorable events through analysis of data and preparing control strategies
- Solving issues and developing new solutions requiring new and innovative approaches
- Balancing both tactical execution with strategic initiatives necessary to drive cost reduction
- Identifying, developing, maintaining vendor base for obtaining timely procurement of materials at favorable terms to ensure smooth operations
- Performing risk management regarding supply contracts and agreements
- Managing & preparing performance reports and sharing the same with respective vendors and within the organization
Desired Candidate Profile
What you need to have:- Strong experience of 3-7 years in a product-based organization (Consumer Electronics will be a plus)
- Mandatory - BE/B.Tech(EEE,ECE, EIT only). MBA will be a value addition
- Extensive Knowledge about Sensors, IOT, and Electronics Concept for NPI
- Comfort with understanding technical aspects of a product development process and communicating with engineering teams on trade-offs vs. implications
- Ability to ruthlessly drive and achieving business goals
- Exceptionally good at understanding business needs and brand vision
- Excellent written and verbal communication skills, and good at interacting with senior-level professionals
- Excellent presentation (PowerPoint and other presentation tools) skills
- Very good negotiation and query handling skills
- Ability to keep calm and perform in a high-pressure business environment
NodeJS (Node.js)About the role:
Being an Engineering Manager allows you to bring a diverse set of skills all into focus to help us drive growth and impact across the world of Online education / E-Learning.
You will necessarily have a technical background but are now responsible for fundamental product and infrastructure strategies to help us scale from 1 to 100
Responsibilities:
- Lead a talented team of engineers to build and deliver world-class consumer-facing applications of highly scalable services.
- Partner with Business Product owners as well as senior engineering leaders to create a vision and roadmap for the team.
- Be a Hands-on leader managing projects and day to day activities of the team in an Agile/Scrum environment.
- Defining and Driving Performance and Availability metrics to measure and meet high operational standards for the services.
- Hiring, mentoring and developing engineers and leaders in the Tech & Engineering organization.
- Ensuring the quality of the engineering efforts are always exceptional by setting up the correct processes and quality control checks for the team to execute within
What we need
- 7+ years of relevant engineering work experience and 2+ hands-on management experience.
- Experience with architectural patterns of large, High-scale / High-traffic applications is a MUST
- Experience with AWS is mandatory while SOA/Microservices with Node.js and Golang is a plus.
- Retained, mentored and hired senior engineers and leaders with a track record of building productive engineering teams.
- Been actively involved in setting product strategy.
- Entrepreneurial drive and have hands-on experience in creating products which solve user's problems
This is an upscaling company. Your recruitment would be based on only one factor, how easily you're able to convince me over the phone.
You're one of the initial employees of the company, so your responsibilities shall revolve around end to end sale and marketing of resumes, along with maintaining client relations.
Once onboarded, your payscale will depend on the kind of traffic and value you are bringing to the organization.
Here's wishing you good luck.
PythonJava
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