Business Development Manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Job Profile: Entrepreneur in Residence (EIR) at Founders Office

Location: Chembur, Mumbai

Experience: 2- 4 yrs

Reports to: Founders

Job Type: Full-Time

Job Description

Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS's growth strategy, working on high-impact projects and initiatives.

Key Responsibilities:

Strategic Growth Initiatives:

- Identify and develop new business opportunities and markets for expansion.

- Collaborate with the founders to define and implement strategic growth initiatives.

- Conduct market research and analysis to inform strategic decision-making.

Business Development:

- Lead efforts to establish and maintain strategic partnerships and alliances.

- Explore new revenue streams and develop plans to capitalize on them.

- Assist in negotiations and closing deals with key partners and clients.

Innovation and Product Development:

- Work with cross-functional teams to drive innovation and product development.

- Identify emerging trends and technologies that could impact AXS's business.

- Develop and oversee pilot projects to test new ideas and concepts.

Operational Efficiency:

- Analyze and improve existing business processes to enhance efficiency and effectiveness.

- Develop and implement operational strategies to support growth objectives.

- Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.

Leadership and Mentorship:

- Mentor and support junior team members and emerging leaders within the organization.

- Foster a culture of innovation, collaboration, and continuous improvement.

Key Skills and Qualifications:

- Education: Bachelor's degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.

- Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.

- Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.

- Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.

- Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.

- Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.

- Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.

- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Personal Attributes:

- Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.

- Innovative: Creative thinker who is always looking for new ways to solve problems and create value.

- Collaborative: Team player who works well with others and fosters a collaborative work environment.

- Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.

Job Title:

Front-End UI Software Developer

📍 Location: CoKarma, Madhapur, Hyderabad

🕘 Work Mode: On-site (Monday to Friday)

🏢 Department: Product Engineering

About Telebu:

Founded in 2003, Telebu Communications is a 20+ year-old technology-driven, product-based company that helps enterprises build better relationships with their customers and employees. We offer cutting-edge communication tools across SMS, Voice, Video, and Chat via APIs, SDKs, and SaaS platforms.

With offices across India, the Middle East, and the US, we are committed to delivering seamless and scalable communication solutions to clients globally.

Role Overview:

We are looking for a Front-End UI Software Developer with a keen eye for detail, design sensibility, and technical proficiency. You’ll collaborate with UX designers and backend developers to bring stunning and intuitive interfaces to life for our communication products.

If you’re passionate about crafting clean, scalable, and responsive web interfaces — we’d love to meet you.

Key Responsibilities:

• Build and maintain responsive user interfaces using HTML5, CSS3, and JavaScript.
• Develop front-end features using React.js, Angular, or any modern front-end framework.
• Work closely with product designers and backend developers to implement sleek and user-centric UI designs.
• Optimize components for maximum speed and scalability.
• Ensure cross-browser compatibility and mobile responsiveness.
• Debug UI-related issues and improve application performance.
• Stay up to date with the latest UI/UX trends, front-end technologies, and coding practices.

Key Requirements:

• 1–3 years of experience in front-end development.
• Proficient in HTML5, CSS3, and JavaScript.
• Hands-on experience in React.js, Angular, or Vue.js.
• Experience with RESTful APIs and integrating UI with backend systems.
• Familiarity with version control tools like Git.
• Knowledge of UI frameworks like Bootstrap or Material UI is a plus.
• Strong understanding of responsive and adaptive design principles.
• Good communication skills and team spirit.

Perks & Benefits:

• 5-day work week (Monday to Friday)
• Dynamic work culture with exposure to global projects
• Office location in the heart of Hyderabad’s tech hub – CoKarma, Madhapur
• Opportunity to work on impactful, large-scale communication products

Role Overview:

We’re looking for a performance-focused Sr. SEO/SEM Executive with a strong understanding of search algorithms and AI-powered optimisation tools. The ideal candidate will not only manage all search engine marketing activities but will also be comfortable integrating Artificial Intelligence into SEO/SEM strategies to stay ahead of the curve.

Key Responsibilities:

● Conduct keyword research aligned with client objectives to improve content and discover growth opportunities.

● Leverage AI-driven tools (e.g. Surfer SEO, Clearscope, MarketMuse, Jasper) to optimize content strategies and streamline SEO workflows.

● Deliver SEO analysis and technical recommendations for websites and web pages using both manual insights and AI-assisted audits.

● Identify technical SEO issues, competitor gaps, and backlink opportunities.

● Support content development to enhance user intent matching and content relevance.

● Manage and update webmaster tools, XML sitemaps, and shopping feeds for SEO diagnostics.

● Develop content assets with a content team (blogs, case studies, customer stories) optimised via AI-based keyword clustering and topic modelling.

● Plan and execute link-building campaigns enhanced by AI tools for prospecting and outreach.

● Collaborate on social and content strategies that integrate real-time AI trend analysis.

● Stay on top of AI developments in search (Google’s Search Generative Experience, algorithm updates, voice search, etc.)

● Monitor and evaluate website traffic and search performance using both standard analytics and AI-powered dashboards.

● Present findings, project progress, and insights to clients and internal teams with clarity and actionable suggestions.

● Create SEO pitch presentations by doing required research about the brand, competitors and other relevant data.

Professional Competencies:

● Passion for SEO, SEM, and digital marketing, with curiosity around AI integration.

● Creative thinker with a data-driven mindset and strong problem-solving abilities.

● Able to manage multiple projects without losing sight of detail or deadlines.

● Confident communicator with a collaborative attitude. 

● High levels of integrity, autonomy, and accountability.

● Strong organisational and project management skills.

Required Skills & Qualifications:

● Proven SEO and SEM experience with evidence of impact.

● Experience using AI tools like Surfer SEO, Frase, Jasper, Writesonic, MarketMuse, and ChatGPT for SEO/SEM tasks

● Familiarity with PPC campaign management across Google Ads, YouTube, LinkedIn

● Sound understanding of performance marketing and customer acquisition via AI-enhanced targeting

● Proficient with analytics platforms (Google Analytics, Looker Studio, etc.) and SEO toolkits (SEMrush, Ahrefs, Moz)

● Experience with keyword research tools and AI-powered content planning platforms

● Exposure to A/B testing for various SEO and SEM Campaigns.

● Basic knowledge of HTML, CSS, and JavaScript

● Up-to-date with the latest trends in SEO, AI in search, and digital marketing tools.

Qualifications:

● Bachelor’s degree in a quantitative, analytical, or tech-driven field.

● SEO or Digital Marketing Certifications.

Experience:

Should have a minimum of 10-12 years of Experience.

Should have experience on Product Development/Maintenance/Production Support experience in a support organization

Should have a good understanding of services business for fortune 1000 from the operations point of view

Ability to read, understand and communicate complex technical information

Ability to express ideas in an organized, articulate and concise manner

Ability to face stressful situation with positive attitude

Any certification in regards to support services will be an added advantage

Education: BE, B- Tech (CS), MCA

Location: India

Primary Skills:

Hands on experience with OpenStack framework. Ability to set up private cloud using OpenStack environment. Awareness to various OpenStack services and modules

Strong experience with OpenStack services like Neutron, Cinder, Keystone, etc.

Proficiency in programming languages such as Python, Ruby, or Go.

Strong knowledge of Linux systems administration and networking.

Familiarity with virtualization technologies like KVM or VMware.

Experience with configuration management and IaC tools like Ansible, Terraform.

Subject matter expertise in OpenStack security

Solid experience with Linux and shell scripting

Sound knowledge of cloud computing concepts & technologies, such as docker, Kubernetes, AWS, GCP, Azure etc.

Ability to configure OpenStack environment for optimum resources

Good knowledge of security, operations in open stack environment

Strong knowledge of Linux internals, networking, storage, security

Strong knowledge of VMware Enterprise products (ESX, vCenter)

Hands on experience with HEAT orchestration

Experience with CI/CD, monitoring, operational aspects

Strong experience working with Rest API's, JSON

Exposure to Big data technologies ( Messaging queues, Hadoop/MPP, NoSQL databases)

Hands on experience with open source monitoring tools like Grafana/Prometheus/Nagios/Ganglia/Zabbix etc.

Strong verbal and written communication skills are mandatory

Excellent analytical and problem solving skills are mandatory

Role & Responsibilities

Advise customers and colleagues on cloud and virtualization topics

Work with the architecture team on cloud design projects using openstack

Collaborate with product, customer success, and presales on customer projects

Participate in onsite assessments and workshops when requested 

Provide subject matter expertise and mentor colleagues

Set up open stack environments for projects

Design, deploy, and maintain OpenStack infrastructure.

Collaborate with cross-functional chapters to integrate OpenStack with other services (k8s, DBaaS)

Develop automation scripts and tools to streamline OpenStack operations.

Troubleshoot and resolve issues related to OpenStack services.

Monitor and optimize the performance and scalability of OpenStack components.

Stay updated with the latest OpenStack releases and contribute to the OpenStack community.

Work closely with Architects and Product Management to understand requirement

should be capable of working independently & responsible for end-to-end implementation

Should work with complete ownership and handle all issues without missing SLA's

Work closely with engineering team and support team

Should be able to debug the issues and report appropriately in the ticketing system

Contribute to improve the efficiency of the assignment by quality improvements & innovative suggestions

Should be able to debug/create scripts for automation

Should be able to configure monitoring utilities & set up alerts

Should be hands on in setting up OS, applications, databases and have passion to learn new technologies

Should be able to scan logs, errors, exception and get to the root cause of the issue

Contribute in developing a knowledge base on collaboration with other team members

Maintain customer loyalty through Integrity and accountability

Groom and mentor team members on project technologies and work

We are looking for a detail-oriented individual to join our team as a travel desk analyst. The responsibilities of the travel desk analyst include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel analyst desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel desk analyst is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Responsibilities:

·        Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.

·        Negotiating preferred rates with vendors of direct travel.

·        Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.

·        Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

·        Assisting with any travel-related issues that may arise.

·        Researching travel deals and evaluating prices and services.

·        Arranging travel accommodations for business visitors.

·        Creating, optimizing, and monitoring corporate travel policies.

·        Preparing travel budget reports.

·        Analysing and preparing reports on travel spend.

Requirements:

·        A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.

·        A minimum of 2 years’ experience in the travel industry.

·        Certification in travel or hospitality may be advantageous.

·        Knowledge of travel management processes.

·        The ability to build and maintain positive relationships with vendors of direct travel

·        Excellent attention to detail and organizational skills.

·        Good communication, customer service, and interpersonal skills.

·        A basic understanding of Geography.

·        Strong computer skills.

 PLSQL  Developer

experience of 4 to 6 years

Skills- MS SQl Server and Oracle, AWS or Azure

•            Experience in setting up RDS service in cloud technologies such as AWS or Azure

•            Strong proficiency with SQL and its variation among popular databases

•            Should be well-versed in writing stored procedures, functions, packages, using collections,

•            Skilled at optimizing large, complicated SQL statements.

•            Should have worked in migration projects.

•            Should have worked on creating reports.

•            Should be able to distinguish between normalized and de-normalized data modelling designs and use cases.

•            Knowledge of best practices when dealing with relational databases

•            Capable of troubleshooting common database issues

•            Familiar with tools that can aid with profiling server resource usage and optimizing it.

•            Proficient understanding of code versioning tools such as Git and SVN

Need ASAP Joiners!!

Interested Who can Join in maximum of 30 days please share your updated profile with the below-mentioned necessary details

Job Role : Backend Engineer / Sr. Backend Engineer

As a Senior Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Senior Backend Platform Engineer role, you will:

• Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
• Collaborate with various functional teams on expansion of our recommendation systems
• Influence the roadmap and product development of KlearNow App and services
• Recruit, inspire, and develop team members

We're looking for:

• BS/MS in Computer Science or equivalent with 1-5 or 5-10 years minimum industrial working experiences
• Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
• Strong designing and building distributed backend systems handling high volumes of traffic
• Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
• Passion to solve complex problems and make continuous improvements
• Experience in Search and Recommendation Systems preferred
• Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.

Bonus points if you have:

• Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
• Experience with Aerospike, ElasticSearch, Kafka, and Spark
• Experience with Agile development methodology and CI/CD
• Experience with Docker containers along with Kubernetes or ECS

If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.

Why us

KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future.  Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/ 

KlearNow has a flexibility of a small start-up with the security of a well-funded organization with strong backers and advisors.
KlearNow is transforming B2B supply chains with its smart Logistics as a Service (LaaS) platform that connects data, people, processes, and organizations. Its AI-powered platform digitizes paper-based transactions—streamlining customs clearance and drayage services. KlearNow empowers importers, exporters, freight forwarders, and supply chain partners by providing new levels of visibility and productivity to reduce costs and create enhanced customer experiences

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.

Be a part of a rapidly growing, series B funded tech company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.