Scrum Master

Title: CSE/TSE - Customer Support Executive/Technical Support Executive

Location: Jaipur

Experience: Fresher/Experience

Notice period: Immediate

Domain: BPO

Work Model: Work from Office

Age Limit: 18 Years to 36 Years

Job Roles & Responsibilities:

To escalate the queries of the client via Call, Phone Chat, Mail.

Resolve the customer issue for International Client.

To provide the best resolution to the Client.

Maintain a better relationship with the Client.

Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.

Job Requirements:

Qualification: 12th pass/ Graduate/ Post Graduate.

Good Communication Skills (Verbal & Written) - Most Important.

Basic Computer Knowledge.

Flexible (24/7) environment (rotational shifts).

Working hours: 9.5 hours.

5.5 Days Working.

Salary Range:

Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)

Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)

Benefits:

10k Relocation Bonus + 14 Days Hotel Accommodation.

Company Website Link: https://credflow.in/about%20us.html

Role Title: Business Development Executive – Inside Sales

Process: Revenue generation, cold calling, B2B sales, Product demo. Work Days: 6 days per week

Job Location: Noida

Office Hours: Work from office (10 AM to 7 PM)

Key Responsibilities

● Reach out to warm leads on call and schedule product demos.

● Understand customer needs and requirements.

● Share product quotation and close the sale

● Maintain relationships with the customers.

● Get customer referrals from existing paid users.

● Provide after-sale support.

● Share weekly and monthly Sales Forecasts of probable conversion.

● Share product feedback to the product management team.

Skills and Background

● Excellent communication skills

● Prior sales experience is preferred.

● Good Logical and Analytical skills.

● Smart and Collaborative team

● Best in the market Incentive Structure.

● Early-Stage startup experience.

● Graduate/Postgraduate

• Laptop is mandatory

Please share your resume at shradha.raiatcredflow.in

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Candidate can join immediately

Job Description

The Content Writer is "the voice" of our company by writing blogs, articles that aligns with our SEO activities, branding and other marketing efforts. SEO Content Writers must have demonstrated writing experience, professional and/or academic. They have experience writing for a web-based audience as well as a working knowledge of search engine optimization best practices and how they apply to content marketing.

Key Responsibilities:

• To write SEO friendly articles with appropriate use of keywords and understands the affiliate market.
•  Write Content on Product Page as per google guidelines to drive traffic and generate sales. 
•  This includes basic SEO understanding, content categorization, meta tags and structure, content development, distribution, and measurement. 
•  Development of an editorial strategy so the content is consistent with our brand voice, style, and tone.
•  Experience in creating content for the web and growing a social audience. 
•  An editorial mindset that seeks to understand what audiences consume and how to create it. 
•  Ability to analyze and present content and social performance. 
•  Experience with Wordpress, Google analytics, Quora, and the top social channels. 
•  Create a content marketing strategy and Social Media Strategy for the company
•  Develop new ideas, concepts and write on them in the English language in a lucid manner without any grammatical errors.
•  Write and edit creative, clear and persuasive materials for marketing, training, employee communication, corporate communication and sundry.
•  Coordinate with different departments, understand their needs and also coordinate with various levels of the organization and create appropriate documents for a diverse audience
•  Take up new challenges that may come up in the way of documentation and corporate communication and strategy.
•  Meet up the strict deadlines with equal speed and accuracy maintaining top class quality Desired Skills and Experience
•  Deliver engaging content on a regular basis. 
•  Edit, proofread and improve content.

Desired Candidate Profile:

•  Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tool.
•  Experience using WordPress.
•  A bachelor’s or a Master’s degree from a certified University.

Education-  B.Sc., B.Tech/B.E., BCA, MCA/ Any Graduate

Qualification: CA Qualification

Location: Mumbai CST

Language: Marathi

Exper: 2 minimum

Tentative Roles and Responsibilities -

• Understanding the data requirements of each desk
• Gathering elementary level Master data by visiting each of the 15 desks
• Assess the data points of information flow in Supply Chain Management Application and mapping it with the data points of the integrated financial management system
• Assess the gathered data for optimizing the information flow in the department
• Assess the integration points and workflows of Financial Institute with other entities
• Preparation of report formats for each desk
• Review and monitor the development of key financial modules for claim settlement, reimbursements, proforma accounts, budgeting and expenditure, accounts and bookkeeping, purchase management and infrastructure and administration
• Ensuring implementation of Accounting Management related Services and coordination with appointed CA firm for its completion
• Co-ordinate with different stakeholders to appraise issues at their end, which may lead to delay in the project, suggest solutions to remove the bottlenecks
• Support in reviewing, monitoring, and management of performance and conformance to the vendor's SLA
• Develop training plans and managing the training phases for the users on the functions and operations of the new application
• Drive change management during the transition phase
• Identifying key risk areas and mitigation and management of risks
• Providing technical and project management support during implementation and post-implementation

Desired Candidate Profile

About ShareNest:

ShareNest exists to enrich lives by democratising second home ownership and making it enjoyable and bringing it within reach for most people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified legal structure, easy and equitable scheduling, and dedicated property management.

Founded by former Business Head of Nobroker, ShareNest has secured more than $1.2million in growth financing which will help build a base for the business and a dream team to take it towards new heights.

With the mission of solving the issues faced while investing in the second home space and now within reach with making unforgettable memories with your loved ones.

About this Opportunity :

- The ShareNest sales team provides best-in-class business to consumer sales experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets.

- In this role, you will be responsible for sourcing new sales opportunities through inbound leads, pipeline follow-up and outbound outreach to drive revenue by acquiring new ShareNest owners. You- ll bring insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model.

- The Sales Meastro is part of a market team that supports the top to middle funnel sales conversations and partnering with a field sales team to close prospective owners. The role requires a strong mindset, high-level work ethic, and a closer mentality.

- This is a unique opportunity to be a part of a seasoned team of successful leaders in the real estate and property tech space.

What You'll Do:

- Curate prospective buyers and move customers through the sales funnel and cycle

- Nurture potential prospects consistently through diligent follow-up

- Consistently meet/exceed sales targets set at a market, podded level

- Make over 80+ calls a day, 20+ presentations a week in a virtual environment

- Partner with Sales Manager (other name) counterpart to drive the prospect down funnel to close

- Prepare and provide accurate forecasts to management on a weekly basis

- Maintain and expand your database of prospects within your assigned market

- Run a sophisticated sales pipeline management for new outbounds and nurturing

- Understand and build a deep understanding of the assigned market

- Be mission driven, a cultural carrier and ability to work in a team environment

- Travel 10% of the time for team collaboration and market support

You- re great fit if you have:

- 3+ years of experience in new acquisitions sales

- Loyalty and to believe in the Mission and Vision of the Company.

- Proficient Communication skills and fluency in the English language.

- Track record of over-achieving sales targets

- Experience working with CRM systems

- You- re achievement driven, competitive, with high ethical values and professionalism

- Ability to prioritize and be organized with time management

- Ability to learn quickly and work effectively in a virtual environment.

- Strong written and verbal communicator with internal and external awareness.

- Willingness to work varied schedules based on market needs.

- BA or college degree preferred.

You- ll love working at ShareNest because of our ...

- Amazing purpose-driven team and culture.

- Being part of a growing professional team and contributor to make into a unicorn within 5 years.

- Competitive salary and stock options.

- Medical Insurance for the said team member.

- Paid maternity and paternity leave.

- Generous incentives for above average performance

- Company-sponsored meet-ups.

Project Delivery, Project Management, Resource allocation, Project Planning, Project Mentioning, Team Management, Vendor Management, Risk Management, Project oversight / coordination / management