VIDEO EDITOR

• Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
• Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
• Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
• Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
• Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
• Mandatory (Company): B2C product companies
• Mandatory (Exclusion): Payment gateway companies

Preferred Companies

B2C Product Companies List: Ultrahuman, boAt, Noise, Fire-Boltt, Mamaearth, Nykaa, Purplle, SUGAR Cosmetics, mCaffeine, CRED, Paytm, PhonePe, Amazon India, Flipkart, Meesho, Tata 1mg, Practo, PharmEasy, HealthifyMe, Cult.fit, Groww, Zerodha, Upstox, Dream11, MPL (Mobile Premier League), WinZO, Ather Energy, Wakefit, SleepyCat, Urban Company, ShareChat, Moj, Dailyhunt, Koo, Chingari, Josh (VerSe Innovation), BYJU’S, Unacademy, Vedantu, Cuemath, Embibe

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Greetings from Crayon Infotech!

We hope you're doing well. We're currently hiring for the position of Graphic Designer with a minimum of 3 years of experience, based out of our office in Malad, Mumbai.

If you're passionate about design, visual storytelling, and creating digital experiences, we’d love to connect with you!

Key Responsibilities:

• Create high-quality visual assets for digital & print (social media creatives, banners, brochures, website/app UI assets)
• Collaborate with developers, content, and marketing teams to deliver creative campaigns
• Support UI/UX design efforts using tools like Figma or Adobe XD (preferred)
• Maintain brand consistency across all touchpoints
• Handle multiple design projects under tight deadlines
• 
  

Mentoring teams to carry forward recognised and optimised solutions, building conducive environments for knowledge transfer and maintaining standards in terms of deliveries form a major part of responsibilities.

Responsibilities

• Design and develop robust scalable database systems
• Design, build and deploy internal applications to support our native technical ecosystem
• Collaborate with Subject-Matter experts to design data-driven modules for analysis

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or equivalent
• 3-4 years of experience in Java

Skills

• Expertise in object-oriented programming concepts and data structures
• Strong knowledge of working with XMLs/Jsons
• Experience with large-scale distributed storage and database systems (MySQL, MongoDB, GraphDB)
• Good knowledge of indexing/search libraries like Lucene/Solr/Elasticsearch
• Exposure to Spring MVC architecture and RESTful APIs
• Well-versed with Agile methodology of SDLC
• Good to have: Knowledge of standard DevOps skills like Build tools (Maven/gradle), Continuous integration (Jenkins), Version Control (Github/Gitlab)

Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps

Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience

- Create email marketing campaigns to promote products or services.

- To plan, execute, test, establish best & effective email marketing practices.

- Purge non-deliverable email addresses and opt-outs

- Create email marketing strategy for leads as well as existing clients

- Create and maintain email marketing reports to improve efficiency 

- Maintain domain reputation and In-boxing rates for all our email campaigns 

- Plan and maintain email calendar for all the brands 

- Maintain lists and database for efficient execution

- Single handedly responsible for execution of all email marketing campaigns 

Job description:

Job Title/Designation/Position: Dotnet Developer / Sr. Dotnet Developer

Total Experience: 4-8 years

Relevant Experience: 4-8 years

Job Location: Pune/Hyderabad/Bangalore & Hyderabad

Skills/Qualifications:

Primary Skills (Must have):

• C# with good understanding of OOPS, design patterns and multi-threading
• ASP.Net MVC, WEBAPI, RESTful services, JavaScript, jQuery
• .Net Framework
• Advanced knowledge of Microsoft SQL Server
• Knowledge of Unit Testing and Automated tests (nUnit)
• Knowledge of SQL Server/Oracle database and able to write Store-Procedures
• Strong analytical and problem-solving skills

•         Good analytical skills along with Excellent written and verbal communication skills in English

• Bachelor’s Degree in Engineering /Technology / MCA

Secondary Skills (Nice to have):

• HTML5
• CSS3
• Node JS