SAP BRIM SOM

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Roles & Responsibilities:

• Bachelor’s degree in Computer Science, Information Technology or a related field

• Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure

• Knowledge in Linux/Unix Administration and Python/Shell Scripting

• Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure

• Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms

• Experience in enterprise application development, maintenance and operations

• Knowledge of best practices and IT operations in an always-up, always-available service

• Excellent written and oral communication skills, judgment and decision-making skills

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Senior Developer

NOTE- we are looking for those who can join immediately or within 15-20 days of notice period.
Senior Dev with 5 years relevant experience

1. Working experience on web development using Python/Django
2. Comfortable with using Django framework.
3. Understanding of web servers
4. Knowledge in PostgreSQL, MySQL, and other database queries
5. Experience in using Redis cache.
6. Understanding of web technologies
7. Experience in REST API development using Django.
8. Strong hold on Apache
9. Integration of data storage solutions
10. Able to integrate multiple data sources and databases into one system
11. Understanding of JavaScript, and front-end JS frameworks like VueJS, React JS and Angular JS
12. Good communication skill
13. .net/.NET core will be an added advantage

Role – SDET

Experience – 4+ years

Location - Bengaluru

Key Skills - API test automation, Java, Rest Assured

• Minimum 3+ years of API test automation experience

• Strong Programming experience on Java using OOPs, collections, exception handling, and strong debugging skills

• Strong testing and test design skills like scenario identification, test case identification, defect identification with a focus on test coverage

• Strong experience in testing of API / webservices

• Excellent experience and skill in the development of API test automation suites using Rest Assured

• Good experience of working on Jenkins and other CI-CD tools

• Knowledge of Dockers

• Strong knowledge of SQL and experience in database testing is desirable

• Good communication skills (verbal and written) is a must

• Responsible for the successful technical delivery of code and design documents
• Responsible to evaluate and review design frameworks and methodologies.
• Responsible for organizing, documenting, and review work items scope from a technical point of view.
• Responsible for scoping, designing, development, reviews, and complete delivery from the technical end.
• Review and validate estimates for complex projects to ensure correct sizing of work.
• Participates in POCs, validates the complex technical solution, performs estimates and collateral consolidation.
• Lead and coach a team of junior developers

Requirement

• Strong experience in the development of microservices-based applications using JEE technologies Spring Boot, and Spring MVC, JPA, and Hibernate.
• Experience in handling integration with multiple legacy systems by creating/consuming services in SOAP/REST/MQ, Apache Camel integration framework.
• Strong experience in developing web applications using single-page architecture and a responsive design using Angular, Bootstrap, and building hybrid mobile applications
• Understanding of front-end technologies, such as HTML5, and CSS3
• Containerizing applications using Docker/Kubernetes
• Setting up CI/CD pipelines using GIT, Jenkins, SonarQube is a plus
• Setting up applications for log monitoring using ELK stack and performance monitoring using Prometheus and Grafana is a plus
• Ensure quality and timeliness of implementation of activities related to design, build and implementation of work product; participate in activities related to requirements elicitation, validation of architecture, creation, and review of design; provide pseudo code to the team; assign and review tasks for work product implementation with the objective of ensuring the highest levels of service offerings in own technology domain
• Performs high and low-level design provides pseudo-codes, implements the prototype, and does design reviews in order to deliver design documents as per customer requirements
• Provides inputs for an overall implementation plan, lead deployment of applications, infrastructure, and post-production support activities
• Interface with customer for issue resolution, provide status updates, Build customer confidence in team`s ability to deliver in order to support high customer satisfaction
• Understand client-side business requirements and provide value-led solutions. Should have strong and clear verbal and written communication skills including addressing escalations, presenting status in management meetings. Excellent client interfacing skills, mentoring skills
• Experienced in developing microservices/APIs using REST principles
• Experienced in JEE technologies, Spring Boot, Spring MVC, Hibernate, Swagger
• Experienced in using Queues (ActiveMQ/RabbitMQ, Kafka) and integration frameworks like Apache Camel
• Experienced in Front End skills include Angular, CSS, SAAS, Node, NPM, Bootstrap
• Experience with one of the application servers like Tomcat, JBoss EAP, IBM WebSphere
• Experience with relational databases like Postgres, Oracle DB2, and NoSQL databases like Elastic Search, MongoDB, Neo4J
• Experience in containerizing applications using Docker/Kubernetes
• Experience in setting up CI/CD pipelines using GIT, Jenkins, SonarQube is a plus
• Experience in setting up applications for log monitoring using ELK stack and performance monitoring using Prometheus and Grafana is a plus

• 2-5 years of experience developing web applications with modern JavaScript programming frameworks, tooling, and libraries.
• Experience working with Angular or React.js JavaScript Framework.
• Expert knowledge of JavaScript, CSS, HTML and related web technologies.
• Expert knowledge of modern JavaScript and tooling (e.g., Angular, React, Redux, Node).
• Experience with API integration and development.
• Experience developing reusable components.
• Proven experience in understanding complex user needs with multiple stakeholders and providing practical solutions that can work in production.
• Experience working on mobile apps is a plus.