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We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.
As the successful candidate, you will be required to:
- Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
- Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
- Create user stories based on functional requirements gathered from business teams.
- Work with developers and support teams to resolve defects and environment issues
- Creating data and process workflows.
- Good communication and problem-solving skills.
- Engage and work closely with development team and stakeholders, including attending scrum meetings.
To be eligible for this role, you should possess the following:
- Bachelor’s or Engineering Degree in Computer Science or a related field.
- 4+ years of relevant experience as a Business Analyst.
- 2+ years of experience using JIRA and Confluence.
- Should have good communication and presentation skills with the ability to adapt to a range of audiences
- Must be self-driven, self-motivated with good soft skills.
- Must have good software engineering skills, thorough knowledge of SDLC, STLC.
- Excellent organizational and time management skills
- Quick learner and attention to detail
- Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
- Open for new challenges and learning and flexible to work and support the team as per the business need
- Understand and analyze Business, Functional, and technical requirements of the project
- Knowledge in using any of the bug tracking tool like Bugzilla/Jira
Key Responsibilities:
- Provide SAP application support across incidents, changes, problems, and enhancements
- Ensure SLA adherence, ticket quality, status reporting, and escalation management
- Lead client discussions and collaborate with onsite/offshore teams
- Contribute to knowledge sharing (KSS) and COE initiatives
- Support continuous improvement and optimization activities
Required Skills (Any One Track):
MTD Move – SAP MM/IM: SAP MM-IM, Procurement, Inventory Management, LIV, ERS, Batch/Serial Management, MM-FI/SD integration
OR
MTD Make – SAP PP/QM: PP & QM configuration, MRP, Production/Process Orders, MTO/MTS, Quality Management, cross-module integration
Preferred:
SAP S/4HANA certification | Exposure to ALE/IDOC | Tools: ServiceNow, Solution Manager, Jira
Domain: Automation Testing – Selenium Job Purpose • Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications • Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools • Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams • Oversee technological delivery of the recommended automation solution roadmap across project teams • setting up end to end QA processes across Requirement Analysis,Test Strategy/Design and Test reporting • Participate in design and architectural reviews of proposed automation solutions across project teams • Designing & implementing enterprise wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing) • Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work • Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc. • Mentors/guides the team on technical knowhow • Adhere to company project standards and guidelines Mandatory Skills & Experience • 10-14 years of overall testing experience and atleast 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy • Hands on framework development for a Green Field Project • Strong hands on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUIetc. • Strong exposure on UI or API automation, hands on Webservices/Microservices automation • Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins • Experience in Cloud tech preferably AWS • Experience on Cloud Platforms such as Sauce Labs, Perfecto • Functional tools like Selenium (mandate), Webdriver IO, NightWatchJS, etc • Should have basic knowledge of JMeter or any other equivalent Performance testing tool • Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc. • Industry experience on Financial Services is preferred. About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information • Gender Neutral Policy • 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) • Generous parental leave and new parent transition program • Flexible work arrangements • Employee Assistance Programs to help you in wellness and well bein
Position: Sr. Manager Civil Design -Solar
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
Key Requirements:
Industry Type
· Renewable Energy
Qualificat ions
· Bachelor’s or Master’s degree in Civil Engineering,
Key Skills
· AutoCAD, Civil 3D
Experience
· 8-12 Years’ Experience
Work Location:
· Hyderabad
Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
- Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
- Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
- Train and coach agents on effective communication and problem-solving techniques to improve their performance.
- Build and maintain strong relationships with customers to ensure loyalty and retention.
- Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
- Knowledge of the Monarch product line or similar technical field is a plus.
- Flexibility to work in different time zones.
Engineering Manager – Backend
Opportunity in this role / Why should you join us?
Series D funded supply chain startup.
Requirements
- Software engineering experience of greater than or equal to 7 years
- Experience managing a technical team of at least 3 people
- Exposure to consumer facing products
- Strong technical background and ability to contribute to design and review
- Familiarity with our tech stack or an analogous tech stack
Technologies Used
- Web application frameworks : Ktor, Spring Boot, Ruby on Rails, Node.js, Java Play, AWS Lambda
- Languages : Kotlin, Java, Ruby, Javascript, Python
- Datastores : PostgreSQL, Aerospike, Redis, DynamoDB, Amazon Redshift
- Communication : HTTP, Amazon SQS, Sidekiq, Amazon SNS
- Server management : Amazon ECS, Docker
- Design frameworks : Domain Driven Design, Clean Architecture, Layered Architecture
Roles and Responsibilities
This role requires a person to drive the engineering of a set of products by aligning with business and product
stakeholders and building and upskilling a team to aid in this. The responsibilities include:
Business and product alignment and planning
- Work closely with business and product stakeholders to understand and align with product initiatives and iterations.
- Help shape the engineering requirement by aligning with the product manager and fleshing out concepts and user flows.
- Formalize business requirements into roadmaps and sprints.
- Product and system development
- Drive high level modeling and design for projects, also focusing on non-functional aspects, including but not limited to database design, communication protocols, deployment systems, etc.
- Drive adoption of design frameworks like domain driven design, clean architecture, etc., resulting in a robust layered architecture.
- Drive good code review practices, using the review process as a mentoring tool to upskill people.
- Ensure test coverage of systems, partly through unit and integration testing, and partly through blackbox testing by collaborating with the Quality Assurance team, via good testing practices.
- Project Management
- Drive the execution of the project by delegating tasks effectively.
- Resolve blockers through technical expertise, negotiation and delegation.
- Estimate timelines and ensure adherence to them through effective sync-ups and course corrections.
- Maintenance
- Formulate SLAs and oversee their adherence for the various systems, effectively tracking issues and performance inefficiencies.
- Performance monitoring and optimization for systems.
- Drive technical re-design, remodeling and refactoring of systems for robustness and sustainability.
- Team Management
- Typically manage a team of 3 - 6 members and a portfolio of 3 - 6 products.
- Do periodic assessment of reportees, chart their career growth paths and train them.
- Recruit members into the team by collaborating effectively with the recruitment team.
Product Overview
You will be contributing to products concerning both customers and partner drivers. Product sectors
include:
- Growth : You’ll build tools to help boost user growth on the platform including our industry bestdriver on-boarding, training and certification system, referral system, and lead managementmmodels.
- Lifecycle Management : Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.
- Transaction Experience : You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.
- Fulfilment : As part of the fulfilment team, you’ll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.
- Enterprise Solutions : You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimisation tools, alerting and monitoring tools, and analytics suite among others.
Interfaces with other processes and/or business functions to ensure they can leverage the
benefits provided by the AWS Platform process
Responsible for managing the configuration of all IaaS assets across the platforms
Hands-on python experience
Manages the entire AWS platform(Python, Flask, RESTAPI, serverless framework) and
recommend those that best meet the organization's requirements
Has a good understanding of the various AWS services, particularly: S3, Athena, Python code,
Glue, Lambda, Cloud Formation, and other AWS serverless resources.
AWS Certification is Plus
Knowledge of best practices for IT operations in an always-on, always-available service model
Responsible for the execution of the process controls, ensuring that staff comply with process
and data standards
Qualifications
Bachelor’s degree in Computer Science, Business Information Systems or relevant experience and
accomplishments
3 to 6 years of experience in the IT field
AWS Python developer
AWS, Serverless/Lambda, Middleware.
Strong AWS skills including Data Pipeline, S3, RDS, Redshift with familiarity with other components
like - Lambda, Glue, Step functions, CloudWatch
Must have created REST API with AWS Lambda.
Python relevant exp 3 years
Good to have Experience working on projects and problem solving with large scale multivendor
teams.
Good to have knowledge on Agile Development
Good knowledge on SDLC.
Hands on AWS Databases, (RDS, etc)
Good to have Unit testing exp.
Good to have CICD working knowledge.
Decent communication, as there will be client interaction and documentation.
Education (degree): Bachelor’s degree in Computer Science, Business Information Systems or relevant
experience and accomplishments
Years of Experience: 3-6 years
Technical Skills
Linux/Unix system administration
Continuous Integration/Continuous Delivery tools like Jenkins
Cloud provisioning and management – Azure, AWS, GCP
Ansible, Chef, or Puppet
Python, PowerShell & BASH
Job Details
JOB TITLE/JOB CODE: AWS Python Develop[er, III-Sr. Analyst
RC: TBD
PREFERRED LOCATION: HYDERABAD, IND
POSITION REPORTS TO: Manager USI T&I Cloud Managed Platform
CAREER LEVEL: 3
Work Location:
Hyderabad
We are having an excellent job opportunity for the position for AWS Infra Architect for one of the reputed Multinational Company at Hyderabad.
Mandate Skills : Please find the below expectations
- We need at-least 3+ years of experience as an Architect in AWS Primary Skills
- Designing, Planning, Implementation , Providing the solutions in Designing the Architecture
- Automation Using Terraform / Powershell /Python
- Should have good experience in Cloud formation Templates
- Experience in Cloudwatch
- Security in AWS
- Strong Linux Administration skills
- 5+ Years of leading an engagement.
- 5+ Years developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms.
- 4+ Years on any Cloud Platform (AWS, Azure, Google, others).
- Master's or Bachelor's degree in Information Science / Information Technology, Computer Science.
- Deep hands-on experience leading the design, development and deployment of business software at scale.
- Experience with service-oriented architectures, private and public clouds and web services security.
- Strong skills in security principles such as least privilege access, defense in depth, preventative vs detective controls, Infrastructure and Network Security, Data protection, and Incident response.
- Professional experience and good technical knowledge of application security, system security, network security, authentication/authorization protocols, and cryptography.
- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27xxx, SOC, HIPAA, GDPR, and NIST/DoD frameworks.
- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.
- Good understanding of Enterprise Networks, Security and Identity Access Management.
- Configuration management using CloudFormation and/or Chef/Puppet.
- Experience with agile approaches and Experience in DevOps or DevSecOps, and how they impact risk management and compliance.
- Hands-on technical expertise in technology automation, implementation, integration, and/or deployment using scripting and/or IaaC.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, libraries building, build processes, testing, and operations.
- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.
- Experience taking a lead role developing complex software systems that have successfully been delivered to customers.
- Ability to travel to customer sites as needed.
PREFERRED QUALIFICATIONS:
- AWS Solutions Architect Certified.
- AWS Security Speciality Certified.
- CISSP, CCSP, CISM, and/or other comparable certifications.
Java Developer
Joining Location: Bangalore
Experience - 4 to 6 Yrs
Notice Period: Immediate (15-30 Days max)
Salary (Per Annum) :
min Sal:8
max Sal:12L
Description:
- Work experience as a Senior Java Developer or similar role
- Experience designing, building and testing Java EE applications
- In-depth knowledge of popular Java frameworks like Spring and Hibernate
- Minimum of 4+ experience with Spring
- Minimum 2 years’ experience with Hibernate
- Sound knowledge of core java and collections
- Hands on experience building ReST based web services
- Spring Boot experience a plus
- Experience with Object-Oriented Design (OOD) and design patterns
- Hands on experience working with databases
- Good delegation and time management skills
- Problem-solving abilities
Responsibilities:
- Identify and analyze user requirements
- Prioritize, assign and execute tasks throughout the software development life cycle
- Develop Java EE applications
- Write well-designed, efficient code
- Review, test and debug team members’ code
- Design database architecture
- Schedule product releases with internal teams
- Document development phases
- Ensure our applications are secure and up-to-date
Soft Skills
- Good written and oral communication skill
- Team player
- Mentoring and leadership capability



