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• Ideal candidate should have knowledge on new automation tools and guide others on the same.
• Experience in developing BDD and TDD automation framework.
• Hands-on experience in test automation, performance testing and API automation testing.
• Proficiency in at least one programming language, preferably Java, JavaScript/TypeScript.
• Experience with cloud (AWS/Azure) and Continuous Integration CI/CD using Jenkins.
• Knowledge of Agile methodologies and coordination with onsite/offshore teams.
• Strong verbal and written communication skills.
• Expertise in test automation frameworks like TestNG or JUnit.
• Experience with tools, languages, and databases such as Jenkins, SQL, and Selenium.
• Ability to think outside the box and come up with creative solutions.
• Quick learning capability for new tools and technologies.
• Designing the initial test automation architecture for applications that cross multiple platforms and
technologies.
• Analysis of test results and reporting on the quality and effectiveness of the automation testing process.
We’re Hiring: Customer Care Executive (Inbound Process)
📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩🎓 Freshers Welcome
✨ What You’ll Do:
📞 Handle inbound calls & emails
🤝 Resolve complaints & ensure satisfaction
💡 Guide customers with service info
📝 Maintain accurate documentation
✨ What We Need:
🎓 Graduate / PG (any field except Engg.)
🌐 Fluent in English, Hindi & Gujarati
🗣️ Strong verbal & vocal English skills
🏆 Right attitude, loyal & long-term vision
Role: Social Media Manager
Exp: 3+ Years
Salary: up to 60K
Key responsibility areas of a Social Media Manager:
1. Ideation and strategy for the allocated brands
2. Smooth execution of the strategy and working with team on content creation
3. Conduct morning meetings each day with your team
4. Grooming and training the team
5. Review all the social media accounts on a monthly/weekly basis.
6. Coordinating with all other departments for execution of design, content, blogs and all the technology related requirements
7. Setting processes for smooth work-flow and follow the existing structure without errors
8. Creating and nurturing a positive and inspiring work environment for all the team members
9. Client liaisoning and providing clients with the best customer experience
As a Motion Graphics Designer at Quick Radius, you do more than bringing graphics to life. You use your strong creative background to create powerful videos that capture an audience and leaves them wanting more. In addition, you have these skills and experiences:
- Strong technical skills and proven ability to use a variety of Adobe software (Photoshop, Illustrator, Premiere Pro, After Effects, Audition)
- The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, social media, and more)
- Able to work in a fast paced environment and have strong project management skills
- Interact with clients to understand brief and share ideas
- Be a great communicator, receive and interpret feedback, and meet tight deadlines
- Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations
- Ability to work on types of video - Explainer, Promotional, Marketing, SaaS product demo, Social media, Video editing, Animation, Mixed types of video
3 - 5 Years of experience, in that min 2 years of experience with PHP MVC frameworks like
Laravel(preferred), CodeIgniter, etc.
Strong Experience in PHP and MySQL and their declarative query languages
Understanding the fully synchronous behaviour of PHP
Strong experience in JavaScript and good to have working knowledge on any JS frameworks like Angular (Preferred) React, Python etc. - Understanding of MVC design patterns
Good understanding of front-end technologies JavaScript, jQuery, Angular, HTML, and CSS3
Knowledge of object-oriented PHP programming
Understanding accessibility and security compliance
Strong knowledge of the common PHP or web server exploits and their solutions
Understanding fundamental design principles behind a scalable application
User authentication and authorization between multiple systems, servers, and environments
Integration of multiple data sources and databases into one system
Familiarity with limitations of PHP as a platform and its workarounds
Creating database schemas that represent and support business processes
Proficient understanding of code versioning tools, such as Git
Basic knowledge of AWS and Shell command
Requirements
- Bachelor's degree in English Literature, Journalism, Mass Communication or Liberal Arts
- Excellent command over spoken and written English communication
- 2 to 3 years of professional writing experience
- Great time management & task management skills
- Exceptional primary and secondary research skills
- Comfortable with working in an agile environment
- Comfortable with or open to learning how to use tools such as WordPress, Google Analytics, SEMRush, Zoho PageSense, and Microsoft Office
- Conduct research to find new and engaging content via search engines, social media platforms, authoritative websites, content generation tools, etc.
- Create content for articles, web pages, infographics, e-books, white papers, and other marketing material related to our language services and the industry
- Ensure all content is as per the brand's guidelines, including brand tone, content structure, formatting, etc.
- Write regular articles specific to language services for the company's blog and on behalf of the company for various other credible platforms
- Possess basic knowledge of blog publishing on WordPress
- Collaborate with the design team for producing visually-engaging content
- Create compelling ad copies for marketing
- Work within set deadlines and produce content accordingly
- Show a passion for SEO and current trends but with expertise in writing for people, rather than machines
About Company:
Fusion Softtech is one of the best offshore development companies based in Ahmedabad, India. We are a bunch of tech-savvy individuals who together as a teamwork to have great expertise in the latest technologies and developments so as to be able to cater the best of the services in the domain of Technology.
We, ensure being the hard core Technoids that our clients around the globe are given the best of our facilities through advancements in technologies which would actually help to make their lives a better place. What we do? We are specialized in creating user-friendly web-designs and applications with a primary goal to be simple and effective for use. We work hand-in-hand with your visions and goals to optimize your business/product. We provide you an end-to-end solution.
Job Description:
- Lead a team, handle client, conduct technical interview, and provide training to new joiners.
- Design, implement, and maintain web application phases.
- Conduct software analysis, programming, testing, and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations.
- Should have knowledge of Data structures
- Develop, test, implement and maintain application software
- Recommend changes to improve established software application processes
- Ability to develop logical and high-quality code which meets functional specifications along with technical requirements for reusability, maintainability and scalability when appropriate application code for java programs.
- Ability to perform technical analysis based on requirements to establish architecture approach and create detailed design in support of the requirements.
- Excellent written and verbal communication skills, worked for foreign client would be an added advantage.
Technical Skills:
OOPS, Java, J2EE, Spring MVC, Spring Boot , Spring security and Spring Batch SOAP, REST API, Logging Framework, Hibernate, XML, JEE (Servlets/JSP/JMS), web services experience, microservices, AWS, Kubernetes, ELK Stack, Multithreading, GIT
Key Skills and Experience:
- Min 5+ years of experience in the JAVA/J2EE.
- Experience with RESTFUL Web services.
- Experience in portal & web content management
- Hands-on experience on Javascript frameworks Alloy UI and JQuery.
- Hands-on experience in software development using J2EE Frameworks Spring, Spring Boot, Struts, Hibernate.
- Basic knowledge of Javascript, HTML5, and CSS3.
- Good to have experience or Knowledge in AngularJS, ReactJS, different AWS services like S3, EC2, DynamoDB, Lambda function.
- Exposure in any of the Databases -MySQL/Postgres/Oracle/DB2 etc.
Perks and Benefits:
- Flexible working hours.
- 5 days working
- Fun loving environment with ample scope for flexibility.
- Exposure to work for foreign clients
- Employee friendly leave & Company Policies.
- Best working culture
Requirements:
Spring Boot + Google Cloud Exp 4+ Years Strong Spring 4+ Years Restful 4+ Years J2EE 4+ Years Core Java 4+ Years
- Must have hands-on experience in Java 8 or higher / J2EE
- Understanding of Agile and Lean software development processes and practices.
- Experience in Spring Boot and other spring frameworks
- Experience in developing web applications using Spring MVC
- Experience in MongoDB/ Kafka / RabbitMQ
- Microservices
- Collaborate with other team members and stakeholders
- Mandatory Skills: Core Java, Spring/Spring Boot, REST, Hibernate
· Good Command on English
· Good personality
· Knowledge of Computer
Responsibilities include:
· Identifying, qualifying, and securing business opportunities; coordinating business generation
activities; developing customized targeted sales strategies.
· Building business relationships with current and potential clients.
· Understanding client needs and offering solutions and support; answering potential client questions
and follow-up call questions; responding to client requests for proposals.
· Collaborating with sales and leadership to secure, retain, and grow accounts.
· Creating informative presentations; presenting and delivering information to potential clients at
client meetings, industry exhibits, trade shows, and conferences.
· Creating and maintaining a list/database of prospect clients; maintaining a database (Sales force,
CRM, Excel, etc.) of prospective client information.
· Cold calling; making multiple outbound calls to potential clients; closing sales and working with the
client through the closing process.
· Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or
exceeding annual sales goals.
· Maintaining a pipeline of all sales administration using CRM software.
· Collaborating with management on sales goals, planning, and forecasting; maintaining short- and
long-term business development plans.
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.




