International ERP Sales manager

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Job Description: As an Android Developer at [Company Name], you will be responsible for designing, developing, and maintaining Android applications. You will leverage your expertise in Java and Kotlin to create robust and user-friendly mobile solutions. Your role will involve working closely with cross-functional teams to deliver high-quality applications that meet our users' needs.

Key Responsibilities:

• Application Development: Design, develop, and maintain Android applications using Java and Kotlin.
• Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
• Collaborate: Work closely with product managers, UX/UI designers, and other developers to define and implement new features.
• Debugging and Testing: Identify, debug, and resolve technical issues and perform unit testing to ensure application quality.
• Performance Optimization: Optimize application performance and ensure scalability and reliability.
• Stay Updated: Keep up with the latest industry trends, technologies, and best practices in Android development.
• Documentation: Create and maintain documentation for code, development processes, and system architecture.

Required Skills and Qualifications:

• Android Development Experience: 4 years of hands-on experience in Android application development.
• Java Expertise: 4 years of experience with Java, including knowledge of Android SDK and core libraries.
• Kotlin Proficiency: 2 years of experience with Kotlin for Android development.
• Android Studio: Proficiency in using Android Studio and related development tools.
• APIs and Integration: Experience integrating with RESTful APIs and third-party libraries.
• UI/UX: Understanding of Android UI/UX design principles and guidelines.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues efficiently.
• Communication: Excellent verbal and written communication skills.

Designation: Product Manager or Senior Product Manager :CPaaS

Job Summary:

The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to

market launch. This role involves working closely with cross-functional teams, including sales, legal, and

regional teams, to develop and implement effective product strategies. The ideal candidate will have a

strong background in market research, competition analysis, and the ability to manage multiple projects

simultaneously.

Key Responsibilities:

 Define and communicate the product vision and strategy for the CPaaS offerings.

 Develop and maintain the product roadmap, ensuring alignment with company goals and

market demands.

 Conduct market research and competitive analysis to identify opportunities and threats.

 Collaborate with engineering teams to define product requirements and specifications.

 Prioritize product features and enhancements based on customer feedback, market trends, and

business goals.

 Manage the product development lifecycle from concept to launch, ensuring timely delivery and

high quality.

 Gather and analyze customer feedback to understand their needs and pain points.

 Stay informed about industry trends, emerging technologies, and competitor activities.

 Use data-driven insights to guide product decisions and improvements.

 Work closely with marketing to develop go-to-market strategies, including positioning,

messaging, and pricing.

 Collaborate with sales and customer support teams to ensure they are well-equipped to sell and

support the CPaaS products.

 Coordinate with legal and compliance teams to ensure product offerings meet regulatory

requirements.

 Define and track key performance indicators (KPIs) to measure product success.

 Analyze product performance and customer usage data to identify areas for improvement.

 Prepare regular reports and presentations for senior management on product performance and

strategic initiatives.

 Engage with customers to gather feedback and build relationships.

 Act as a product evangelist, representing the CPaaS products at industry events, conferences,

and customer meetings.

 Provide support and guidance to key customers during product adoption and integration.

Position: Oracle EBS Functional Consultant

Location: Gurgaon, India

Experience: 5+ Years

Salary Band - Till 28 lakhs/ Year

About the Company:IntraEdge is a leading provider of IT solutions, known for our commitment to excellence and innovation. We are looking for an experienced Oracle EBS Functional Consultant specializing in finance modules to join our team in Gurgaon.

Key Responsibilities:

• Finance Modules Expertise: Provide functional consulting for Oracle EBS Finance modules including General Ledger, Accounts Payable, Purchasing, iProcurement, Fixed Assets, and Sub Ledger Accounting.
• Client Advising: Advise clients on system setups, configurations, and best practices to optimize their use of Oracle EBS.
• Functional Specifications: Prepare detailed functional specification documents for new enhancements, customizations, and functionalities.
• Testing and Validation: Conduct thorough testing of enhancements and new functionalities to ensure they meet business requirements and function correctly.
• Conversion Activities: Lead and manage data conversion activities, ensuring accurate migration of data from legacy systems to Oracle EBS.
• Interface Activities: Develop and manage interfaces between Oracle EBS and other systems, ensuring seamless integration and data flow.
• Roll-Out Implementation: Participate in the roll-out implementation of Oracle R12 Financial modules, with hands-on involvement in at least 3 full-cycle projects.
• User Training: Provide training and support to end-users, ensuring they are equipped to effectively use the Oracle EBS system.
• Continuous Improvement: Identify opportunities for process improvement and system enhancements to maximize the value delivered by Oracle EBS.

Required Qualifications:

• Experience: Minimum of 5 years of experience as an Oracle EBS Functional Consultant.
• Education: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field.
• Projects: Experience with at least 3 full-cycle roll-out implementation projects of Oracle R12 Financial modules.
• Technical Skills: Strong understanding of Oracle EBS architecture, configuration, and integration points.
• Documentation: Proficient in preparing detailed functional specification documents.
• Problem-Solving: Excellent analytical and problem-solving skills with a detail-oriented approach.
• Communication: Strong verbal and written communication skills, with the ability to effectively collaborate with clients and team members.

Preferred Qualifications:

• Certifications: Oracle EBS certifications are highly desirable.
• Industry Experience: Experience in [specific industry relevant to your company, if any].
• Project Management: Familiarity with project management methodologies and tools.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

We have the below job role open with our client:

Embedded Test Engineer (Automotive) | 6-9 Y | | Bangalore (WFO) |

Key Skills:

Candidates experience in Embedded Device Automation testing using Python.

They need to be expert in Python / PyTest

Skillset:

Proficient in Automation framework development

Writing test automation script for Test Plans etc.

Expertise in Python is mandatory.

Experience in test automation using Pytest.

Any backend database like SQL, etc.

Developer skills of Django are good to have.

Profile:Senior Functional Consultant Dynamics Ax/365 

Company:  AXTECHNOSOFT PRIVATE LIMITED 

About Company 

AX Technosoft Private Limited is Indian subsidiary of DAXSWS Group. WELCOME TO DAX SOFTWARE SOLUTIONSAt DAX, we strive to provide business management Solutions by facilitating use of Microsoft Dynamics. We offer a wide range of solutions consisting of Functional Consulting, System Upgrades, End to End Implementations, Project support, Training to end users and Customisation requests.Well established in the market for more than 9 years, we have a skilled team of consultants to cater all your ERP requirements. We are determined to provide holistic solutions keeping future business plans in mind which helps you improve profit margins. By transferring all your ERP related hassles to us, you can grow by focusing on core business operations. We aspire to come up with solutions which helps you grow, evolve, innovate and capture new opportunities in the market.DAX Support, founded in 2012 has been extending support via enabling Microsoft Dynamics solutions to key businesses. We find our glory by working with international brands around the world to provide specific ERP solutions ranging from new implementations, up-gradation in existing applications, performance tuning, optimizations to Microsoft cloud, and infrastructure solutions. This covers the complete suite of Dynamics 365 by Microsoft that comes with the comfort of 24/7/365 support. DAX support has worked with 30+ partners powering D365 applications and Microsoft end-users worldwide to fine-tune their processes efficiently. We bring a complete package of Microsoft Dynamics solutions backed up by dynamics consultants encompassing the wide range of experience in IT, Retail, agriculture and many more sectors.www.daxsws.com

Job description 

• Provide expertise in Dynamics AX Finance functions.
• Provide in-depth knowledge of the Microsoft Dynamics AX application and evaluates the customers business processes against the standard Microsoft Dynamics functionality.
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
• Taking ownership of the design of bespoke AX solutions, which may include complex integrations or significant module changes or even designing a new module Acting as the translation point between functional and technical teams so that solutions can be developed
• Effectively managing large work streams to stay within scope, meet or exceed project schedule and remain within the approved budget
• Guiding Project Managers and keeping them informed
• Delivering end user training
• Prepare our Managed Services team for the transition to support
• When necessary, collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes.
• Collaborate, manage and lead meetings with functional/technical consultants and client/end-users.
• Supports the Microsoft Dynamics AX application to achieve the customers business requirements.
• Facilitate the customers decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application).
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain the Microsoft Dynamics AX application.

Required Candidate profile 

8+ years of experience as a Subject Matter Expert in Microsoft Dynamics AX, with a focus on either: Finance / T&L /E Commerce/ 

 
5+ years of experience developing functional specifications for Dynamics AX enhancements and integrations with atleast 2 full lifecycle implementations. 

 
6+ years of experience with setup, configuration, implementation, integration and testing of AX solutions using best practices implementation methodology and/or Microsoft Sure Step methodology 

Work from Home (Day shift)

Package: 15-20 L