International ERP Sales manager

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: 

You are looking for a role where you can develop and mentor a team of Trial Experience Specialists. Your role involves embodying our culture and values, working closely with managers to support and coach team members, and identifying and implementing strategic improvements. Your management style thrives in a high-performance, high-accountability environment, and you possess strong communication skills and a deep understanding of customer and team engagement, time management, organization, and administrative abilities.

Success in this role requires confidence, energy, positivity, and the ability to motivate others. You are adept at collaboration, time-management, and prioritization. At HighLevel, we expect all our team members to engage on camera for all customer and team interactions.

What You’ll Be Doing:

• Leading, coaching, and empowering Trial Experience Specialists, fostering a positive team culture
• Serving as the primary point of contact for management level inquiries and customer support escalations
• Coordinating with Leads and/or Managers for new hire training, including onboarding efforts and ongoing support
• Assisting in people operations objectives for customer service, including recruiting, training, and coaching
• Monitoring team and department health, and contributing to strategic team development
• Enhancing service quality through process redesign and the establishment of performance metrics
• Ensuring timely resolution of advanced customer requests, with thorough documentation and follow-up
• Acting as a professional, passionate, and influential leader, promoting teamwork and collaboration
• Performing other duties as business needs evolve

What You’ll Bring: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience/Education/Certifications Required:

• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
• Prior experience in SaaS sales, with a proven ability to manage the full sales cycle. Strong communication and negotiation skills are essential
• Prior experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company preferred
• You are a true people coach at heart, you love mentoring, leading and contributing to the professional development of those around you
• A strong technical aptitude to help our users succeed with the HighLevel software
• Strong collaboration, time-management and prioritization skills are critical to the success of this role
• The ability to build and maintain strong relationships internally with teams and customers.
• Demonstrated approach to problem solving and conflict management a plus
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results
• Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
• Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral
• Experience working with and or ability to learn the use of various CRM Systems a plus
• Working knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
• Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Senior Backend Developer

Job Overview: We are looking for a highly skilled and experienced Backend Developer who excels in building robust, scalable backend systems using multiple frameworks and languages. The ideal candidate will have 4+ years of experience working with at least two backend frameworks and be proficient in at least two programming languages such as Python, Node.js, or Go. As an Sr. Backend Developer, you will play a critical role in designing, developing, and maintaining backend services, ensuring seamless real-time communication with WebSockets, and optimizing system performance with tools like Redis, Celery, and Docker.

Key Responsibilities:

• Design, develop, and maintain backend systems using multiple frameworks and languages (Python, Node.js, Go).
• Build and integrate APIs, microservices, and other backend components.
• Implement real-time features using WebSockets and ensure efficient server-client communication.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Optimize backend systems for performance, scalability, and reliability.
• Troubleshoot and debug complex issues, providing efficient and scalable solutions.
• Work with caching systems like Redis to enhance performance and manage data.
• Utilize task queues and background job processing tools like Celery.
• Develop and deploy applications using containerization tools like Docker.
• Participate in code reviews and provide constructive feedback to ensure code quality.
• Mentor junior developers, sharing best practices and promoting a culture of continuous learning.
• Stay updated with the latest backend development trends and technologies to keep our solutions cutting-edge.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 4+ years of professional experience as a Backend Developer.
• Proficiency in at least two programming languages: Python, Node.js, or Go.
• Experience working with multiple backend frameworks (e.g., Express, Flask, Gin, Fiber, FastAPI).
• Strong understanding of WebSockets and real-time communication.
• Hands-on experience with Redis for caching and data management.
• Familiarity with task queues like Celery for background job processing.
• Experience with Docker for containerizing applications and services.
• Strong knowledge of RESTful API design and implementation.
• Understanding of microservices architecture and distributed systems.
• Solid understanding of database technologies (SQL and NoSQL).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.

Preferred Qualifications:

• Experience with cloud platforms such as AWS, Azure, or GCP.
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience with GraphQL and other modern API paradigms.
• Familiarity with task queues, caching, or message brokers (e.g., Celery, Redis, RabbitMQ).
• Understanding of security best practices in backend development.
• Knowledge of automated testing frameworks for backend services.
• Familiarity with version control systems, particularly Git.

The Technical Consultant is responsible for the design, development and deployment of assigned technical functionality for client projects in the social services, health and human services domain. A technical consultant works under the guidance of the Technical Architect and/or Senior Technical Consultant on design and development issues. A technical consultant will act as technology expert on the client implementation projects on direct customer facing positions on Diona’s customer engagements around the globe.

Responsibilities:

• Works with the Technical Architect/Principal Technical Consultant/Senior Technical Consultant to implement the optimum solution with the chosen COTS platform
• Works within the project team to ensure that the project technical standards are properly applied
• Works as part of a team to implement client business requirements in a timely, performance-centric and configurable/maintainable manner
• Liaise with team members and COTS vendors (as applicable) to ensure a quality project deliverable
• Apply problem solving techniques and product capability knowledge to ensure best results for the client engagement
• Prepare and deliver domain best practice/product capability presentations
• Present a professional and knowledgeable image of Diona Technologies Limited to customers

Skills and Attributes:

• 3+ years of experience in Software Design, Planning and Development using Java and allied technologies
• Expert knowledge of JavaScript, Java and strong object-oriented development is a must
• Experience with integration technologies such as SOAP and REST web services, Apache Camel, Spring Batch is a must
• Knowledge of JDBC, SQL, XML, JSON and HTML is a must
• Experience in the social and human services domain and COTS implementation is a plus
• Experience with modern JavaScript frameworks such as NodeJS, ReactJS, ExpressJS, Angular is a bonus
• Experience with MongoDB or any NoSQL database is a bonus
• Experience with Android or iOS mobile app development a bonus
• Exposure to IBM rational software design tools is a plus
• In-depth understanding of the entire development process, including specification, documentation and quality assurance
• Should possess excellent written and verbal communication skills

Educational qualification:

Engineering Degree or equivalent from recognized institutes

Location – Bangalore

• Hands-on knowledge of BDD Cucumber Framework
• Hands-on knowledge of Maven
• Appium hands-on
• Jenkins hands-on
• Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)
• Rest api automation using rest assured
• Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.
• Analyze results of tests and to be able to update existing test suits after API changes
• Basic Knowledge about CI/CD Concepts
• Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc

Product Manager

Experience - 2 - 3 years 

Job Location - Vashi, Navi Mumbai

Skills Required - Product Management, Product Strategy, Product development, Business Analysis, Agile/Scrum, Product Lifecycle Management (PLM) 

Role description: Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.

Key responsibilities:

• Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.
• Analyze data to derive product & business insights and use them to strategize changes. 
• Analyze data to derive product & business insights and use them to strategize changes. 
• Iteratively improve on the product by running tests.
• Be responsible for prioritization of features based on an assessment of business impact & effort.
• Report findings & periodic reviews with Management. 
• The ideal candidate would have the following qualities   
  
  
• Understanding and experience of Digital Product Development Life Cycle.
• Excellent business analysis & problem-solving skills.
• Result-driven, goal-oriented work ethic.
• Customer empathy, ability to think from the user's point of view.
• Excellent written and verbal communication, including technical writing skills.
• Understanding of technology and exposure to software coding.
• Experience in Business Requirement Specification documentation/product backlog (Epics, User stories).
• Experience of working in an agile environment is preferred.
• Understanding of user experience (UI/UX).
• Product development experience including experience in digital product building/tech delivery is preferred. 

Job description

1. Candidate must have good communication and soft skills

2. Must have experience in domestic outbound sales.

3. Must have a zeal for acquiring maximum sales

4. Must have good convincing skills

5. Responding to inquiries concerning things or the organization

6. Posing questions to comprehend client necessities and close sales

7.. Acquiring and updating an individual's contact details.

8. Calling active or old customers to encourage the purchase of items.

9. Make calls regarding inbound and outbound sales.

10. Source new sales opportunities through inbound lead follow-up and outbound cold-call

11. Understand customer needs/requirements and pitch course

12. Meeting daily and monthly targets with respect to call volume and sales

About the Company –

TekEat platform is designed for restaurant owners and food vendors who wish to earn more from online food delivery channel through an integrated ad-network. TekEat provides complete suite of Restaurant management solution with integrated advertisement channel in their end-customer-facing applications such as Restaurant’s Online menu and TekEat’s Customer Side application.

Job Objectives –

• Integration of user-facing elements developed by front-end developers with server-side logic
• Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Collaborate with senior management, operations & business team
• Building Rest APIs and maintain Database optimizations

Responsibilities –

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions.
• Skills And Qualifications
• Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance (Depending on the specific project)
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Strong Knowledge of SQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git