Employee Relations:Handle employee relations matters, including conflict resolution, investigations, and disciplinary actions.
Foster positive working relationships and ensure a healthy work environment.
Recruitment and Staffing:Collaborate with hiring managers to understand staffing needs.
Post job openings, conduct interviews, and facilitate the hiring process.
Manage onboarding processes for new hires.
Training and Development:Identify training needs and coordinate training programs.
Support employee development initiatives and career planning.
Performance Management:Administer performance appraisal processes.
Provide guidance to managers on performance improvement plans.
Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other perks.
Assist employees with benefits-related inquiries.
Compliance:Ensure compliance with federal and state employment laws and regulations.
Stay informed about changes in HR laws and best practices.
HR Policy Implementation:Develop and implement HR policies and procedures.
Communicate policies to employees and ensure adherence.
Data Management:Maintain accurate and up-to-date employee records.
Generate HR reports for management as needed.
Employee Engagement:Develop and implement employee engagement initiatives.
Conduct surveys and gather feedback to improve workplace satisfaction.
Qualifications:
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Generalist or in a similar HR role.
• Knowledge of HR laws, regulations, and best practices.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with excellent organizational and multitasking abilities.
Note: The above job description is a general outline and may vary based on the specific needs and structure of the organization. Some HR Generalists may also be involved in additional areas such as compensation, workforce planning, or organizational development.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Python
DjangoPosition of the role
The Principal Engineer reports to the Domain Lead and plays a key role in driving the technical vision, strategy, and execution of development initiatives. The Principal Engineer collaborates with multiple teams to ensure that software solutions are scalable, cost-optimized, performant, and aligned with business objectives.
Result expectation in terms of result areas and core activities
The Principal Engineer is responsible for defining, designing, and overseeing the implementation of complex software solutions. This role involves deep technical expertise, mentorship, and architectural guidance across multiple teams. The Principal Engineer also acts as a thought leader, influencing technology choices, best practices, and innovation within the organization.
Main objectives of the role
✔ Leading the design and architecture of the software by following best practices that ensure scalability, maintainability, cost optimization, and high performance.
✔ Driving innovation and continuous improvements in software development practices.
✔ Providing technical mentorship and coaching to engineers across teams.
✔ Ensuring the successful delivery of high-quality software aligned with business requirements.
✔ Defining and maintaining coding standards, best practices, and governance frameworks.
✔ Collaborating with product management and other stakeholders to shape the technical roadmap.
✔ Identifying technical debt and implementing strategies to mitigate it effectively.
✔ Promoting a culture of continuous learning, knowledge sharing, and cross-team collaboration.
✔ Leading DevOps, CI/CD, and automation to improve software delivery processes and efficiency.
Specialisation
✔ Deep understanding of software architecture, system design, and performance optimization.
✔ Translating complex business requirements into scalable and efficient software solutions.
✔ Handling large data transformations and ensuring system efficiency under the required load conditions.
✔ Leading initiatives for modernizing the technology stack and implementing best practices.
✔ Ensuring that security, scalability, and maintainability are embedded into development processes.
✔ Driving research and development efforts to explore emerging technologies and their business impact.
✔ Enabling teams to develop and maintain high-quality software through code reviews, architecture guidance, and technical strategy.
✔ Collaborating with product owners and stakeholders to ensure that development aligns with business goals and user needs.
Key processes in the role
✔ Agile / Scrum / Kanban development methodologies.
✔ CI/CD and DevOps practices to streamline delivery.
✔ Cloud-native architecture, monolith and microservices-based development.
✔ Scalable and high-performance computing strategies.
✔ Secure software development lifecycle (SDLC).
✔ Data-driven decision-making.
✔ Performance optimization.
Key relationships (teams and/or position titles)
✔ Engineering Teams (Developers, QA, DevOps).
✔ Head of Engineering and Technology Leadership.
✔ Product Management and Business Stakeholders.
✔ Customer Success and Solution Architects.
✔ External Technical Partners and Vendors.
Requirements
✔ Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
✔ 10+ years of experience in software development, with a proven track record .
✔ Strong experience in Python and modern software engineering practices.
✔ Expertise in cloud computing platforms (AWS, Azure, or GCP).
✔ Experience in architecting and developing scalable, high-performance applications.
✔ Hands-on experience with CI/CD pipelines, DevOps tools, and automation.
✔ Deep understanding of microservices, monolith, APIs, and distributed systems.
✔ Strong experience with database technologies, including SQL and NoSQL.
✔ Excellent communication and leadership skills, with the ability to influence technical decisions across teams.
✔ A passion for mentoring, coaching, and fostering a strong engineering culture.
✔ Experience in defining and implementing technical governance and best practices.
Competences
✔ Strategic Thinking - 4
✔ Analytical Problem Solving - 4
✔ Technical Leadership & Mentorship - 4
✔ Communication & Collaboration - 3
Measures of success
✔ Technical leadership impact - measurable improvements in code quality, architecture, and scalability.
✔ Delivery of high-quality software within agreed timelines and business requirements.
✔ Successful mentorship - improvement in team skill levels, problem-solving capabilities, and innovation.
✔ Reduction of technical debt through strategic refactoring and modernization.
✔ Engineering team satisfaction - based on feedback and collaboration effectiveness.
✔ Improvements in system performance, stability, cost-optimization, and security.
✔ Adoption of best practices and emerging technologies across teams.
✔ Contribution to company-wide strategic initiatives through technical innovation and leadership.
Ruby on Rails (ROR)
Ruby• Integration and development of various microservices
• Creating unit tests using RSpec
• Reviewing other developers code as well as suggesting improvements
• Algorithm development and general optimization
• Setting up CI/CD pipelines
• Collaborating with various stakeholders including QA, DevOps, PMs and other
developers
• At Least 4 years solid experience on Ruby on Rails, including at least one start to
finish project where you were the lead developer or a primary contributor.
• Solid understanding of deploying and maintaining Rails apps within the AWS
environment.
• Ability to set up workers and deploy across multiple instances.
• Git experience, some would say you are a git master.
• If I asked your previous co-workers about you, they would say you were a good
team player
6 Months Deliverable:
• Collaborate with designers, product managers, and other software developers to
deliver compelling user-facing products
• Lead teams of developers in architecting efficient and reusable systems that drive
complex applications across the stack
• Create instrumentation, monitoring, and alerting tools to ensure
availability/scalability during peak traffic times and implement solutions to
maximize uptime
• Identify and resolve performance and scalability issues
Requirements
• A strong drive and sense of ownership of the challenges we take on, coupled with a
team-oriented, can-do attitude
• Working knowledge of standard CS fundamentals (data structures, algorithms,
complexity analysis)
• A professional proficiency in English
• A systematic debugging and problem solving methodology
• Minimum of four years of experience with Rails 4/5
Benefits
• Health and wellness benefits
• Performance-based bonuses and stock options
• Employee friendly policies
• Generous vacation and time off benefits, including paid holidays
• Generally flexible working hours
We are hiring online promotion executives to join our dynamic and growing team. As an online promotion executive, you will be responsible for:
- Creating and posting engaging content on various social media platforms to promote our products and services.
- Generating leads and converting them into sales through email, phone, or chat.
- Building and maintaining relationships with existing and potential customers.
- Providing feedback and suggestions to improve our online presence and reputation.
- Working remotely from anywhere in the world with a stable internet connection and a laptop or smartphone.
We offer a competitive salary package based on your experience and performance. You will also enjoy flexible working hours, training and support, and opportunities for career advancement.
But hurry up, we have limited vacancies available and they are filling up fast! If you are interested in this amazing opportunity, please send your resume and a cover letter. Don't miss this chance to join our online promotion team and start earning from home!
.NET
AngularJS (1.x)
Angular (2+)
JavascriptSenior Software Engineer I
Primary Responsibilities
- Designs, codes, debugs, optimizes, and releases both frontend and backend components as well as internal tools.
- Performs code reviews of pull requests.
- Assists junior engineers with development and SDLC processes.
- Works closely with QA analysts for feature and regression testing.
- Writes and maintains unit, integration, and acceptance tests.
- Helps select and incorporate new tools and technologies.
- Drives continuous improvement of best practices within the development team.
- Identifies and recommends where increased automation, performance enhancements, application enhancements, and quality enhancements may be incorporated.
- Remains flexible and responsive to changing priorities and multiple, concurrent responsibilities.
- Keeps current with emerging technologies and technological developments within the industry.
Education & Experience
· Level of Formal Education:
o Bachelors or 5 years of professional experience
· Area of Study:
o Computer Science or related field
· Years of Experience:
o 5+ years
· Type of Experience:
o Software Engineering
· Special Certifications or Technical Skills:
o n/a
· Information Systems:
o C#, .NET Framework, JavaScript, SQL Server
· Technical Competencies:
o n/a
· Skills and Ability:
o C# (or similar language)
o JavaScript / Node.js
o SQL Server (or similar relational database management system)
o Object-oriented design
o Unit, integration, & acceptance testing
o Git (or similar version control system)
· Personal Attributes:
o Accountable, analytical, methodical, strategic, situational awareness
· Other/Preferred:
o Full Stack Development experience
o Experience or interest in learning:
§ REST web services / microservice architecture
§ Continuous integration & continuous delivery
§ Behavior-driven development
§ GraphQL
§ Docker containers
§ Cloud technologies (e.g. serverless architecture / AWS Lambda)
Django
Flask
MongoDBPythonKey Skills :
MongoDB, Django, Flask, Flask, Nosql, Javascript, Python, Git
Experience Required : 3 - 6 Yrs
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
iOS App Development
Objective C
SwiftDesign and build advanced iOS applications.
Collaborate with cross-functional teams to define, design and ship new features.
Unit-test code for robustness, including usability and general reliability.
Fix bugs and improve performance across various iOS applications.
Continuously research, benchmark, and implement new technologies to improve
applications
and increase development efficiency.
Qualifications
Proven experience developing iOS apps.
B.Tech/BE from a top tier engineering college.
Extensive familiarity with Swift and Objective-C.
Experience working with iOS frameworks such as Core Data, Core Animation, Core
Graphics, UIKit, AudioKit, Swift UI, Story Boards.
Experience working with third-party libraries and RESTful APIs.
Strong software engineer, capable of building and shipping products quickly when required.
Curious and self-motivated with the ability to work in a fast-paced collaborative team.
Experience building chat applications is a plus.
The day to day responsibilities will be as follows:
1. Manage influencer marketing campaigns and convert brand requirements into specific deliverables for influencers, influencer reach out, negotiation, selection, resolving disagreements, follow-ups, campaign timeline management, and report making
2. Reach out to Brands for pitching our services.
3. Work on uploading campaigns and putting campaigns in the proper format on the app
4. Handle queries of influencers (users of the app) on-call or written customer support (we all do it as its the best way to know our users and their issues)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon