SAP ABAP Developer with CRM Expertise
Location: Bangalore (Hybrid)
Experience: 10-15 Years
Job Summary
We are seeking a Senior SAP ABAP Developer with extensive CRM domain expertise to design, develop, and enhance custom ABAP solutions within SAP CRM environments. The role focuses on OOPs-based development, Web UI customizations, BRF+ rules, integrations, and Service Contracts processes to deliver robust CRM applications.
Key Responsibilities
- Develop custom ABAP objects including reports, interfaces, enhancements, forms, and modules using OOPs concepts in SAP CRM context.
- Customize and enhance SAP CRM Web UI components, navigation, and user interfaces using Component Workbench and UI Configuration Tool.
- Design and implement business rules using SAP BRF+ for CRM processes and decision automation.
- Build and maintain integration scenarios using IDocs, BAPIs, RFCs, and APIs between SAP CRM and external systems.
- Configure and develop Service Contracts processes including creation, pricing, billing integration, and contract management.
- Follow Agile methodologies for development sprints, code reviews, testing, and deployment using tools like Jira/ADO.
- Analyze business requirements, create technical specifications, and ensure high-quality deliverables with minimal defects.
- Troubleshoot production issues, perform performance tuning, and provide L2/L3 support for CRM applications.
- Collaborate with functional teams, architects, and stakeholders for end-to-end CRM solution delivery.
Mandatory Skills & Experience
- 10-15 years hands-on SAP ABAP development experience specifically in SAP CRM applications.
- Expertise in OOPs ABAP with custom objects (reports, ALVs, enhancements, BADIs, user exits).
- Strong SAP CRM Web UI development (Component Workbench, UI enhancements, navigation, AET).
- Proven experience with SAP BRF+ for rule-based decision making in CRM scenarios.
- Hands-on integration development using IDocs, BAPIs, RFCs, REST/SOAP APIs for CRM-external system connectivity.
- Deep domain knowledge of SAP CRM Service Contracts processes and configurations.
- Proficiency in Agile development practices and modern development tools.
Preferred Qualifications
- Experience with SAP CRM 7.0/7.3, SAP S/4HANA CRM extensions.
- Knowledge of SAP Cloud Platform Integration (CPI) or SAP PI/PO.
- Exposure to Fiori/UI5 developments for CRM mobile/web interfaces.
- SAP certifications in ABAP or CRM modules.
Shubham Vishwakarma
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