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Jobs at Tekie
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will employ empathy to understand customer expectations,
will create long-term student empowerment supported by complete clarity on product delivery for parents,
will coordinate with mentors and operations to enable a seamless student experience,
will be result oriented by owning outcomes & core metric deliverables,
hands-on individual contribution to exceed wweekly revenue, targets aligned with business goals.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
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Leadership- Our growing company is in need of a resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
- We’re searching for professionals that have a solid track record of creating long-term value for organizations.
- First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
- We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients.
- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
- Successful applicants should also be willing to travel.
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- As a Content Writer, the candidate will work on devising strategies for content creation to create one of the largest doubts solving platform
- Identify areas to improve, define metrics to measure and monitor content creation activities and build end-to-end reporting solutions which help leaders
- keep a close on content creation, along with using project management tools, essential documentation, and necessary reporting
- The candidate will also work closely with internal business teams to extract or mine information from our existing content systems to create new mappings to further improve content consumption on the platform
- The candidate will also work on designing creative teaching methodologies and strategic interventions to personalize the experience of learning while focusing on efficient outcomes
- The candidate will work on creating Guidelines and set processes for zero- error content creation, and setting QA/review processes
- Planning and managing creative content production pipeline using project management tools, essential documentation and necessary reporting
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Google Analytics- Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
- Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
- Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports that track channel and customer-level performance.
- Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
- Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
- Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
- Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
- Develop new segmentation and targeting strategies based on customer data and business needs.
- Develop customer-facing tests to maximize customer engagement and lifetime value.
- Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
- Monitor competitive landscape to identify industry trends and best practices
- Analysing customer behaviour and developing aggressive retention strategies.
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Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others
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We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
Some of the perks we offer:
- 100 % remote
- Uncapped leave policy
- WFH setup
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About the company
Who we are
We are Software Craftspeople. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning!
We work with product organizations to help them scale or modernize their legacy technology solutions. We work with startups to help them operationalize their idea efficiently. We work with large established institutions to help them create internal applications to automate manual opperations and achieve scale.
We design software, design the team a well as the organizational strategy required to successfully release robust and scalable products. Incubyte strives to find people who are passionate about coding, learning and growing along with us. We work with a limited number of clients at a time on dedicated, long term commitments with an aim to bringing a product mindset into services. More on our website: https://www.incubyte.co/
Join our team! We’re always looking for like minded people!
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Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.
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About the company
At LH2, we’re a group of entrepreneurs who’ve been at the game over the last decade. We’ve done everything under the sun - fundraising from tier 1 venture capital rms, bought companies, sold them, built 500 member teams, worked with fortune 500 companies, had 50M annual visitors on our web platforms and much more. LH2 is Liquid Hydrogen, just as it propels rockets into outer space, we believe that we can propel your business to reach great heights.
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About the company
Bits In Glass (BIG) is an award-winning software consulting firm that helps organizations improve operations and drive better customer experiences. They specialize in business process automation consulting, helping clients unlock the potential of their people, processes, and data.
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About the company
Edstellar Global is likely an extension of the Edstellar brand focused on offering education and training solutions at an international level. By leveraging its expertise in corporate training and professional development, the global business arm would aim to address skill gaps and foster workforce transformation across borders. Here's an overview of what Edstellar's global business could involve:
Key Focus Areas of Edstellar Global:
- International Corporate Training:
- Customized training programs catering to diverse industries worldwide.
- Specialized modules for cross-cultural teams and global business operations.
- Partnerships with Global Institutions:
- Collaborating with international universities, corporations, and training bodies.
- Co-developing curricula aligned with global industry standards.
- Remote and Hybrid Learning Models:
- Delivering training programs through advanced digital platforms.
- Blended learning solutions to accommodate various geographic and time constraints.
- Addressing Global Skill Gaps:
- Providing programs focused on emerging skills such as AI, machine learning, blockchain, and data science.
- Supporting workforce reskilling to meet global technological and industrial trends.
- Localized Solutions for Global Reach:
- Tailoring training content to align with local regulations, cultural nuances, and languages.
- Establishing regional hubs to ensure seamless delivery of services.
- Focus on Sustainability and Inclusion:
- Incorporating sustainable practices and principles in training methodologies.
- Promoting inclusive training programs to empower underrepresented groups in the global workforce.
Potential Benefits of Edstellar Global:
- Access to a diverse talent pool.
- Creation of globally competitive skill sets.
- Strengthening partnerships with multinational companies.
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About the company
OpenIAM is a pioneering Identity and Access Management (IAM) solutions provider that has been transforming enterprise security since 2008. Based in New York, this self-funded and profitable company has established itself as an innovator in the IAM space, being the first to introduce a converged architecture stack and fully containerized suite for cloud environments. With a global presence and partnerships with major systems integrators like Thales and Indra, OpenIAM serves mid to large enterprises across various sectors including financial services, healthcare, education, and manufacturing.
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About the company
Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.
Our Team
Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.
What Sets Us Apart
Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.
Our Core Values:
Customer Success: Putting customers first.
Positive Feedback Loop: Embracing continuous improvement.
Pursuit & Persevere: Staying resilient and ambitious.
Integrity and Ethics: Acting with honesty and ethics.
Team & Trust: Collaborating with trust and respect.
Giving Back: Committing to community and responsibility.
Gruve is Norwegian for "To Mine or Mining Activity"
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