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will employ empathy to understand customer expectations,
will create long-term student empowerment supported by complete clarity on product delivery for parents,
will coordinate with mentors and operations to enable a seamless student experience,
will be result oriented by owning outcomes & core metric deliverables,
hands-on individual contribution to exceed wweekly revenue, targets aligned with business goals.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
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Leadership- Our growing company is in need of a resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
- We’re searching for professionals that have a solid track record of creating long-term value for organizations.
- First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
- We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients.
- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
- Successful applicants should also be willing to travel.
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- As a Content Writer, the candidate will work on devising strategies for content creation to create one of the largest doubts solving platform
- Identify areas to improve, define metrics to measure and monitor content creation activities and build end-to-end reporting solutions which help leaders
- keep a close on content creation, along with using project management tools, essential documentation, and necessary reporting
- The candidate will also work closely with internal business teams to extract or mine information from our existing content systems to create new mappings to further improve content consumption on the platform
- The candidate will also work on designing creative teaching methodologies and strategic interventions to personalize the experience of learning while focusing on efficient outcomes
- The candidate will work on creating Guidelines and set processes for zero- error content creation, and setting QA/review processes
- Planning and managing creative content production pipeline using project management tools, essential documentation and necessary reporting
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Google Analytics- Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
- Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
- Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports that track channel and customer-level performance.
- Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
- Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
- Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
- Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
- Develop new segmentation and targeting strategies based on customer data and business needs.
- Develop customer-facing tests to maximize customer engagement and lifetime value.
- Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
- Monitor competitive landscape to identify industry trends and best practices
- Analysing customer behaviour and developing aggressive retention strategies.
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About the company
The Story
Founded in 2011, Poshmark started with a simple yet powerful idea in Manish Chandra's garage. Along with co-founders Tracy Sun, Gautam Golwala, and Chetan Pungaliya, Chandra envisioned a platform that would revolutionize how people buy and sell fashion. The inspiration came from seeing the potential of the iPhone 4 to create meaningful connections in the shopping experience.
What They Do
Poshmark is not just another e-commerce platform – it's a social marketplace that brings together shopping and community. Think of it as a place where social media meets shopping, allowing users to buy, sell, and discover fashion, home goods, and accessories. With over 80 million users , the platform has become a go-to destination for both casual sellers and entrepreneurial individuals looking to build their own digital boutiques.
Growth & Achievements
- Started as a fashion-only platform and successfully expanded into home goods and electronics
- Raised over $160 million in venture funding
- Achieved a successful IPO in January 2021
- Recently launched innovative features like AI-powered visual search and livestream shopping
- Built a vibrant community of millions of buyers and sellers across the country
Today, under CEO Manish Chandra's leadership, Poshmark continues to innovate in the social commerce space, blending technology with community to create a unique shopping experience. The platform's success story is a testament to how combining social connections with commerce can create a powerful marketplace that resonates with modern consumers.
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About the company
We’re Hiring Humans, not Ninjas 😇
Disclaimer: Only for serious folks. Work that challenges, excites, scares you and lets you go to bed satisfied!
- Project Manager (5+ Years)
- Product Manager (4+ Years)
- Email Marketer (2+ Years)
- Facebook Ads Marketer (2+ years)
- Frontend Developer Interns (Freshers)
- Backend Developer Interns (Freshers)
- Reactjs Developer (2 years)
- Nodejs Developer (2 years)
- Python Developer (2 years)
- Senior Reactjs Developer (4+ years)
- Senior Nodejs Developer (4+ years)
- Senior Python Developer (4+ years)
- Quality Analyst (2+ years) (Manual/automation)
Note: In case you don't see a role that you’d fit in, but would love to be a part of the team at some point, we’d love to stay connected. Send us your details at [email protected]
Who we are:
F22 Labs was started in 2014 by Murtuza and Hari, 2 childhood friends who always dreamt of starting a business of their own. After working at leading startups initially in their careers, they decided to take the plunge.
Over the last 7 years, we’ve been fortunate and blessed to have worked with 250+ entrepreneurs, who have trusted us with their dream of building their startups. Some of them include Hollywood celebrities like BJ Novak and Fortune 500s like Pizza Hut Inc.
Some of our products have gone on to be used, loved and have received investment from Charlie Cheever(Cofounder of Quora), Snoop Dog(does he even need an introduction?), Evan Williams (Cofounder of Twitter) and have been nominated for awards like the Webbys.
F22 Labs has won the Top 10 Software development company awards from highly respected Clutch.co for multiple years.
One cool thing about working at F22 Labs is you can never be bored. We’re working on various products cutting across different industries like: HealthCare, Non Profits, Entertainment, B2B SaaS, Ecommerce, Fashion, Sports, Travel, Fintech, Marketplaces, EdTech, LegalTech, IOT.
We have presented our products at international conventions like WebSummit Lisbon, RiseConf HongKong, Collision Conf New Orleans, Pizza Expo Las Vegas
What we do:
We build beautiful, robust and scalable web and mobile applications for idea stage founders and growth stage startups based out of USA, Canada, Mexico, Middle East, India, Nigeria, South Africa, Singapore etc.
Our Core Values:
- Honesty & Transparency: Speak your mind and do what feels right.
- Empathy: Be kind. Listen Intently. Trust by default.
- Stay Hungry, Stay Foolish: Have childlike curiosity and hunger to learn.
- Hustle Hard: Do more with less.
- Teach, don’t preach: Knowledge grows when shared.
Perks:
- State of the Art gadgets
- Complete Health coverage for you and your family
- Flexible work timings
- Top-notch Healthcare
- Care & Appreciation
- Flexible Schedules
- Supercharged Learning
- TechTalks Sessions
- Amazing Office Indoor Games
- Cool & Fun Working Enviornment
- Accommodation & Meal for Relocation
Our Hiring process:
- A Profile Review: Resume, Portfolios, personal websites, Github, anything else you want to share with us.
- A Technical task that relates to the work you will be doing
- A Final round of interview
- An Offer and onboard you are!
Know more about us @F22Labs:
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9
About the company
Fractal is one of the most prominent players in the Artificial Intelligence space.Fractal's mission is to power every human decision in the enterprise and brings Al, engineering, and design to help the world's most admire Fortune 500® companies.
Fractal's products include Qure.ai to assist radiologists in making better diagnostic decisions, Crux Intelligence to assist CEOs and senior executives make better tactical and strategic decisions, Theremin.ai to improve investment decisions, Eugenie.ai to find anomalies in high-velocity data, Samya.ai to drive next-generation Enterprise Revenue Growth Manage- ment, Senseforth.ai to automate customer interactions at scale to grow top-line and bottom-line and Analytics Vidhya is the largest Analytics and Data Science community offering industry-focused training programs.
Fractal has more than 3600 employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has consistently been rated as India's best companies to work for, by The Great Place to Work® Institute, featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research, a leader in Analytics & Al Services Specialists Peak Matrix 2021 by Everest Group and recognized as an "Honorable Vendor" in 2022 Magic Quadrant™™ for data & analytics by Gartner. For more information, visit fractal.ai
Jobs
2
About the company
We Enable and empower our partners to engage their clients through smart technology. Use of technology innovations designed to squeeze out savings and efficiency from the current insurance industry model.The belief driving us is that the insurance industry is ripe for innovation and disruption. We offer ultra-customized tools and using new streams of data from internet-enabled devices to dynamically price premiums according to observed behavior.
Jobs
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About the company
NVS Travel Solutions gives utmost importance to Student safety, Reliable transport solutions, and friendly environment to make sure that the students are in safe hands during their commute between home and school. We are proud of what we have achieved as a School transport provider. As one of the leading transportation providers in the city, we leverage our technology blended school bus service, fool-proof processes, and best practices to deliver best in class school transport solutions. We take pride in our unique quality of establishing trusted School Transport Service by the schools served by us.
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About the company
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About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
248
About the company
India hosts 25M+ events every year, but ordering food is still a nightmare—unreliable vendors, inconsistent pricing, and no seamless way to book catering. We’re fixing this."
Craft My Plate is a vertically integrated food marketplace where customers can instantly customize menus, place orders, and get it delivered conveniently —without dealing with vendors.
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About the company
Jobs
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