Tekie
https://tekie.inAbout
Company social profiles
Jobs at Tekie
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
will employ empathy to understand customer expectations,
will create long-term student empowerment supported by complete clarity on product delivery for parents,
will coordinate with mentors and operations to enable a seamless student experience,
will be result oriented by owning outcomes & core metric deliverables,
hands-on individual contribution to exceed wweekly revenue, targets aligned with business goals.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Leadership- Our growing company is in need of a resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
- We’re searching for professionals that have a solid track record of creating long-term value for organizations.
- First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
- We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients.
- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
- Successful applicants should also be willing to travel.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- As a Content Writer, the candidate will work on devising strategies for content creation to create one of the largest doubts solving platform
- Identify areas to improve, define metrics to measure and monitor content creation activities and build end-to-end reporting solutions which help leaders
- keep a close on content creation, along with using project management tools, essential documentation, and necessary reporting
- The candidate will also work closely with internal business teams to extract or mine information from our existing content systems to create new mappings to further improve content consumption on the platform
- The candidate will also work on designing creative teaching methodologies and strategic interventions to personalize the experience of learning while focusing on efficient outcomes
- The candidate will work on creating Guidelines and set processes for zero- error content creation, and setting QA/review processes
- Planning and managing creative content production pipeline using project management tools, essential documentation and necessary reporting
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Google Analytics- Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
- Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
- Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports that track channel and customer-level performance.
- Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
- Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
- Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
- Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
- Develop new segmentation and targeting strategies based on customer data and business needs.
- Develop customer-facing tests to maximize customer engagement and lifetime value.
- Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
- Monitor competitive landscape to identify industry trends and best practices
- Analysing customer behaviour and developing aggressive retention strategies.
Similar companies
About the company
Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
Jobs
4
About the company
Tech Prescient delivers cutting-edge software product development and technology services, with a core focus on Identity and Data solutions for modern enterprises.
At the forefront of Digital Engineering and Enterprise Modernization, we accelerate innovation with our AI powered platforms, Identity Confluence and Data Confluence.
With deep technical expertise and domain insight, we help enterprises unlock smarter, faster, and more secure outcomes built for what's next.
Our vision is to be the most reliable and trusted technology partner for our customers. We aspire to be a globally admired company in our category and be recognized for speed of execution, quality of deliverables and high customer satisfaction.
We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.
Jobs
1
About the company
Jobs
2
About the company
We’re a UI/UX design company, super-powering businesses by crafting simple & delightful digital experiences.
We are designers, artists, creators, researchers, visualizers and observers; well a bunch of driven individuals with creative minds, working together as User Interface and User Experience Designers!
At Monsoonfish, we believe in working in an environment that suits each teammate, makes them feel comfortable and encourages them to become a better version of themselves at work and beyond. Our agency culture is open, liberal, accepting, outgoing, driven, focused, and the one that values work-life balance.
Jobs
5
About the company
We are a trusted name in the field of technology outsourcing services. we respond to changing market demands through disruptive innovation and high-end technical advancements.
We are on a mission to solve intricate software engineering challenges. Established in 2018, we have successfully assisted a diverse range of organizations, including startups that have gone public, Enterprise companies, and forward-thinking enterprises worldwide.
Codewinglet is your premier destination for cutting-edge software solutions. Specializing in strategic planning, designing, and developing world-class software across diverse industries, we're the trusted choice of leading engineers and companies globally. Our innovative approach leverages state-of-the-art technologies to engineer solutions that drive tangible business outcomes. Let's collaborate and unlock the full potential of your business with Codewinglet's expertise
- 40+ in-house IT experts trained in emerging technology
- 150+ Satisfied Clients across the globe
- 7+ years in the IT business
Jobs
3
About the company
Jobs
2
About the company
Jobs
3
About the company
Albert Invent is a cutting-edge R&D software company that’s built by scientists, for scientists. Their cloud-based platform unifies lab data, digitises workflows and uses AI/ML to help materials and chemical R&D teams invent faster and smarter. With thousands of researchers in 30+ countries already using the platform, Albert Invent is helping transform how chemistry-led companies go from idea to product.
What sets them apart: built specifically for chemistry and materials science (not generic SaaS), with deep integrations (ELN, LIMS, AI/ML) and enterprise-grade security and compliance.
Jobs
5
About the company
Aegion is building the future of workplace automation through intelligent AI agents. We’re creating a new category of workforce solutions that enable companies to? hire AI agents to handle specific job functions, starting as interns and evolving into full contributors within organizations.
We develop specialized AI workforce agents that can be hired just like human employees. These agents integrate seamlessly into existing company workflows, have access to relevant company data and tools, and can perform 60-80% of the work typically done by human employees in specific roles.
Jobs
1
