Engineering Manager-QA

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Responsibilities

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes, prepare tax returns and file GST
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

Requirements and skills

• Work experience as an Accountant, preferably with a hotel, construction business or CA
• Excellent knowledge of accounting regulations and procedures
• Must have working experience with GST & TDS
• Hands on experience with Tally and entries
• Strong attention to detail and good analytical skills

Job title: Video Editor intern

About Us:

Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Position Overview:

We are seeking a creative and enthusiastic Video Editor Intern to join our team. This internship provides an exciting opportunity for individuals interested in gaining hands-on experience in video editing and production. The ideal candidate will have a passion for storytelling through video, strong technical skills, and a desire to learn and grow in a dynamic environment.

Responsibilities:

•   Assist in editing raw footage into engaging and polished videos.

•   Collaborate with the creative team to develop video concepts and storyboards.

• Incorporate visual effects, transitions, and other elements to enhance the overall quality of videos.

• Trim and rearrange footage to improve pacing and narrative flow.

•   Add music, sound effects, and voiceovers to enhance the storytelling process.

•   Color correct and adjust video footage to maintain visual consistency.

•    Assist with the organization and management of video assets and project files.

•   Stay up-to-date with industry trends and best practices in video editing software and techniques.

•   Support the production team during video shoots and other related tasks as needed.

Requirements:

•   Currently enrolled in or recently graduated from a film production, digital media, communications, or related program.

•     Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.

•   Strong understanding of video editing techniques, including pacing, timing, and storytelling.

•   Creative mindset with a keen eye for detail.

•   Excellent communication and collaboration skills.

•    Ability to work in a fast-paced environment and meet tight deadlines.

•   A portfolio showcasing video editing projects (academic or personal projects are acceptable).

Preferred Qualifications:

•  Basic knowledge of motion graphics and animation software (e.g., Adobe After Effects).

• Experience with color grading and correction techniques.

- Modeling complex problems, discovering insights, and identifying opportunities through the use of statistical, algorithmic, mining, and visualization techniques

- Experience working with business understanding the requirement, creating the problem statement, and building scalable and dependable Analytical solutions

- Must have hands-on and strong experience in Python

- Broad knowledge of fundamentals and state-of-the-art in NLP and machine learning

- Strong analytical & algorithm development skills

- Deep knowledge of techniques such as Linear Regression, gradient descent, Logistic Regression, Forecasting, Cluster analysis, Decision trees, Linear Optimization, Text Mining, etc

- Ability to collaborate across teams and strong interpersonal skills

Skills

- Sound theoretical knowledge in ML algorithm and their application

- Hands-on experience in statistical modeling tools such as R, Python, and SQL

- Hands-on experience in Machine learning/data science

- Strong knowledge of statistics

- Experience in advanced analytics / Statistical techniques – Regression, Decision trees, Ensemble machine learning algorithms, etc

- Experience in Natural Language Processing & Deep Learning techniques 

- Pandas, NLTK, Scikit-learn, SpaCy, Tensorflow

Who is Tealbox Digital?

Tealbox Digital is a data driven performance marketing agency, founded by an IIT-Delhi alumnus and a UCSD alumnus, servicing high growth startups with growth marketing strategies and execution. We’re a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve problem statements within the performance marketing space.

About You

You’re someone who gets excited by the thought of actually becoming a master deal closer. You know you have an innate ability to be convincing, to craft your words succinctly and get your message across with high impact. And now you want to put these skills to test, and improve them significantly, by working with some fantastic sales people who are engaging with International Businesses from all parts of the world.

Do you get excited by the thought of solving critical complex problems for business owners? Our journey at Tealbox.digital is an exciting one, where you can come and get ample opportunities to act as consultants to business owners and help them address their business growth  concerns.

This is an internal revenue growth role, and we’re looking for 2 core skills:

1. You’re consistent and persistent like noone has ever seen before
2. You have strong written and verbal English skills

Day-to-Day Responsibilities

• You’ll be working directly with the cofounder in building pitches and proposals for interesting startups in the US / the UK / Australia and other parts of the world
• You will learn how to craft the best sales pitches to lead business owners into getting on calls with us
• You will followup 
• Engage in business outreach to potential clients across our existing channels
• Draft personalized proposals specific to each potential business, outlining TealBox’s background, expertise, relevant case studies & most importantly showcase the approach we shall be taking to solve the problem for the business
• Maintain tracking logs of outreach efforts on a day-to-day basis 
• Hit daily and weekly outreach targets set in terms of number of proposals at par with the organisation’s quality standards
• Work directly with our co-founder to sharpen outreach proposals for optimal response rates from prospects

Requirements:

• Great verbal & written communication skills
• “IN IT TILL YOU WIN IT”  attitude- Ready to hit a wall 100 times and break it open
• A basic understanding of business operations 
• Sales Experience preferred but not essential
• Looking to learn in a fast paced environment
• Creative thinker
• You love to write about how to solve specific business problems

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

• Gather and evaluate user requirements in collaboration with product managers.
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Adhering to style standards on typography and graphic design.
• Possess excellent communication, presentation, collaboration, and interpersonal skills
• Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Identifying key user groups and creating representative personas of their behaviors and demographics.
• Conduct testing of applications, and websites to Assess user experience
• Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
• Your code should perform well on both the screen sizes of both web and mobile both.
• You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
• Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement

• UX design experience in creating and implementing UI design
• Must have 2-3 years of experience and be well versed with Figma
• Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
• Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
• CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• 2 years of experience with web and mobile designing

• We make sure you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...

• Min 5 years of software development experience, with a Bachelor's degree in Computer Science or related field.
• Proficiency in a Go programming language
• Strong software development fundamentals (Data structures,  Algorithms, problem-solving,  OO  design,  systems architecture,  and development methods).
• Excellent verbal and written communication skills, and interpersonal skills. Self-motivated attitude with the ability to multitask, learn and thrive in a timeline-driven environment
• Good understanding of memory/SQL/NoSQL database concepts (key-value, schemas, indexing, etc)
• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high-performance software
• Playing a key role in architectural and design decisions, building toward an efficient microservice distributed architecture

Skills

• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of common Goroutine and channel patterns
• Experience with the full site of Go frameworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.