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building new-age billing and pricing infrastructure for SaaS
About us
We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.
Founders who sold their previous startups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.
We are building our founding team, and are looking for:
- engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
- sales, marketing and growth folks who are excited to push the envelope on GTM (go-to-market) innovation
You should be excited about learning and meaningfully shaping the trajectory of an early-stage startup from Day 0 in its journey.
What you can expect
- Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
- Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
- You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
- Culture:
- We don’t take ourselves too seriously, and know how to have fun
- The health of our team is most important to us. Balance work with life - be productive, not busy.
- Being remote first, we thrive via async communication.
- Flexibility: Remote - work from wherever you are in the world; If you prefer coming to the office in person, we have a physical space in Indiranagar, Bangalore
- Compensation: We offer competitive salaries with generous ESOPs
- Benefits (for full-time roles):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company laptop
About this role
We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can execute, we are probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you
You will directly work with the founders.
Outbound sales are critical to generating meetings with qualified prospects. You will lay the foundation for and execute our outbound sales strategy.
The primary objective is to generate meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.
- Outbound prospecting
- Find leads from databases (Apollo, ZoomInfo, etc.)
- Reach out to them (manual + automated) via different channels (email, LinkedIn, cold calling, etc.) to generate new sales opportunities
- Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities
- Iterate to maximize qualified meetings set up
- Experiment with different databases
- Experiment with messaging, level of personalization, length of sequences etc.
- Experiment with channels (email, LinkedIn, cold calls etc.)
- Experiment with different types of collateral
- Experiment with the recipient being targeted - industry, persona, intent signals etc.
- Loop in feedback from prospect responses to emails and cold calls to refine messaging further
- Inbound follow-ups - Respond to inbound leads and automate follow-up communication; iterate on messaging/channels to maximize conversion rate
- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and job descriptions for relevant leads etc.
- Set up in-house tooling to ensure email deliverability, monitor open rate/reply rate, track domain reputation etc.
- Owning the CRM: Create and update leads, set up pipelines, email templates, and automation. Fully utilize CRM capabilities to nurture leads and deliver timely and relevant content
Key Qualifications
- 1-2 years of experience working as a sales development representative at a B2B SaaS company
- The solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup
- Excellent written and oral communication skills
- Experience working with lead databases, sales engagement tools etc
- Familiarity with CRM systems and proficiency in managing leads, pipelines, and automation
- Willingness to get your hands dirty and do the grunt work in the early days
- Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level
- Adaptable to work across time zones to cater to a global customer base
- Self-driven individual with high ownership and a strong work ethic
- Ability to build, manage and motivate a team
- Previous entrepreneurial experience is a huge plus
- Experience catering to the CFO persona is a plus
- Familiarity with billing systems, CPQ and accounting systems is a plus
- Not taking yourself too seriously :)
What is the role?
Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product.
As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.
To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/
Key Responsibilities
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market.
- Solve customer problems and build functional, technical, and design specifications for the solution.
- Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions.
- Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
- Holistic approach covering all aspects including edge cases and future possibilities.
- Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role.
- Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.
What are we looking for?
- An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
- Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
- Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
- We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
- Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement.
- Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
- Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
- Experience in managing onboarding, customer success, and support functions preferred.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.
About Xoxoday
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.
Way forward
We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH).
About the role:
As a Product Marketing Manager should own the positioning, messaging, and branding of the product. You will also gather and process customer feedback, and manage some aspects of customer relations after the launch.
Job Responsibilities:
- Product messaging and positioning – Develop product positioning and messaging that resonates with customers and differentiates our organization in the market
- Content Development – Conceptualize and create an educational product and solution content for a variety of platforms
- Market, customer, and competitive analysis — Be the expert on the customer, the industry trends, and the players in the market
- Sales enablement – Communicate value proposition and provide high-value sales tools, training, and collateral
- Product and feature adoption — Drive adoption of the product and features amongst the customer base
- Evangelism – Serve as a company spokesperson and go-to thought leader for the product
- Implement and support compliance to Outplay compliance and information security processes
We are looking for someone who has:
- Any Graduate degree (MBA preferred) with 3- 5 years of prior experience in a similar position.
- Experience in startup/enterprise software company preferred
- An ability to understand tech and business software including buyer behavior and ideal customer profiles and translate tech content into marketing material
- Ability to effectively lead, inspire, and mentor direct and indirect reports
- Proven experience creating marketing plans encompassing strategy, customer research, competitive analysis, product requirements, messaging, pricing, etc.
- Excellent English - written, verbal, and presentation skills, with an eye for quality and attention to detail
- Strength in collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales, and marketing
Benefits:
- Fully remote job - You can be in the mountains or at the beach, and still work with us. Outplay is a 100% remote company.
- Flexible work hours - We believe mental health is way more important than a 9-5 job.
- Health Insurance - We are a family, and we take care of each other - we provide medical insurance coverage to all employees and their family members. We also provide an additional benefit of doctor consultation.
- Workstation and Internet Allowances.
- Annual company retreat - we work hard, and we party harder.
- City meet-ups- You work with your team members in the mornings and party in the evenings.
- Safe space to innovate and experiment.
- Steady career growth and job security.