Shubham Vishwakarma
Full Stack Developer - Averlon
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PythonAn L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.
Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.
Key Responsibilities
- Advanced Troubleshooting & Incident Management:
- Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
- Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
- Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
- Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
- Python-Specific Tasks:
- Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
- Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
- Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
- Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
- Collaboration and Escalation:
- Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
- Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
- Documentation and Process Improvement:
- Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
- Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
- Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
- Customer Communication:
- Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
Required Technical Skills
- Programming/Scripting:
- Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
- Experience with other scripting languages like Bash or Shell
- Databases:
- Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
- Application/Web Technologies:
- Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
- Knowledge of application architectures (e.g., microservices, SOA) is a plus.
- Monitoring & Tools:
- Experience with support ticketing systems (e.g., JIRA, ServiceNow).
- Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)
About VerbaFlo.ai
VerbaFlo.ai is a fast-growing AI SaaS startup revolutionizing how businesses leverage AI-powered solutions. As a part of our dynamic team, you’ll work alongside industry leaders and visionaries to drive innovation and execution across multiple functions.
Role Overview
We are looking for a Senior Backend Engineer to design and develop user-friendly, scalable, and high-performance web applications. This role requires deep expertise in backend technologies, attention to detail, and the ability to collaborate with cross-functional teams.
Responsibilities
- Design, develop, and maintain scalable backend systems, APIs, and data pipelines.
- Collaborate closely with frontend engineers, product managers, and AI teams to deliver cohesive features and seamless user experiences.
- Ensure the reliability, security, and performance of backend systems.
- Write clean, maintainable, and efficient code using modern backend practices.
- Implement automated testing, CI/CD workflows, and infrastructure as code (where applicable).
- Own the end-to-end lifecycle of backend features, from architecture to deployment.
- Monitor production systems and resolve performance and scalability issues.
- Contribute to architectural decisions and help evolve our engineering best practices.
Requirements
- 4–6 years of experience in backend development in startups, preferably in SaaS or AI-driven products.
- Proficiency in Node.js, Python, or Go
- Deep understanding of RESTful API design.
- Strong experience with databases: PostgreSQL, MongoDB, ElasticSearch.
- Exposure to message queues, job schedulers, or event-driven architectures (e.g., SQS, Celery, etc).
- Familiarity with cloud platforms like AWS, GCP, or Azure and containerization tools (Docker, Kubernetes).
- Experience with Git, CI/CD tools, and writing unit/integration tests.
- Strong problem-solving skills and a mindset geared toward performance and security.
- Excellent communication and collaboration abilities.
Why Join Us?
- Work directly with top leadership in a high-impact role.
- Be part of an innovative and fast-growing AI startup.
- Opportunity to take ownership of key projects and drive efficiency.
- A collaborative, ambitious, and fast-paced work environment.
- Perks & Benefits: gym membership benefit, workation policy, and company-sponsored lunch.
If you’re looking for an exciting role that combines strategy, execution, and leadership exposure, we’d love to hear from you!
Education:
•Bachelor’s degree in Computer Science, IT Infrastructure Engineering, or a related field
•Certifications in cloud computing (AWS, Azure, GCP), MLOps, or DevOps (preferred)
Experience:
•8+ years of experience in IT Infrastructure, Cloud Computing, or AI Systems Architecture
•Hands on experience in AI infrastructure design, cloud-based AI solutions, or MLOps
•Expertise in managing AI workloads across cloud and hybrid environments.
•Proven track record in scaling AI infrastructure for large enterprises
•Strong experience in Kubernetes, containerization, and orchestration tools
•Experience in optimizing AI workloads for performance and cost efficiency
Skills :
•Expertise in AI Infrastructure & Cloud Architecture
•Strong Understanding of AI Model Deployment & MLOps
•Advanced Proficiency in Kubernetes & AI Workload Orchestration
•Hands-on Experience with Cloud Platforms (AWS, Azure, GCP)
•Proficiency in Infrastructure as Code (Terraform, Ansible)
•AI Security & Compliance Knowledge
•AI Infrastructure Cost Optimization Strategies
•Performance Tuning for AI Systems & Workloads
Department: International Tele Sales
Target Markets: US, Canada, Australia
About the Role:
We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.
Key Responsibilities:
- Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
- Explain product features and benefits in a clear and compelling manner.
- Build strong customer relationships to ensure high conversion rates.
- Follow up on leads and close sales effectively.
- Maintain accurate records of interactions and transactions in the CRM system.
- Adhere to company policies and deliver excellent customer service.
Requirements:
- Gender: Male candidates only (as per role requirement).
- Excellent communication skills in English.
- Prior experience in international sales or BPO voice process preferred.
- Willingness to work in night shifts.
- Goal-oriented with a customer-first mindset.
- Quick learner with a positive attitude.
Mai Labs (Erstwhile P2e Labs) is a startup with the ambitious goal of creating the next Internet. We are dedicated to empowering the next billion users and democratizing the creation and unlocking of value on the Internet. With human interactions at the core, our technology acts as an enabler to unlock new opportunities for all Internet users, not the privileged few.
Our portfolio includes a range of innovative products, including an open world - immersive platform to help creators craft immersive environments and assets, and a work in progress immersive realm. We are inching towards our vision of creating a complete photorealistic virtual world with complete design freedom and autonomy to artists, designers & developers.
Who We Are:
We are building a trust based, people centric Company with focus on Users. Our team is proud to be building towards ‘Made-in-India’, building inclusive & compliant products for everyone in the community. We believe that People are core of our business, they build, they collaborate, they innovate, and they surprise themselves by becoming best version of themselves.
Beyond the ask of role requirements, we hire for willingness to challenge status quo, with proclivity towards collaboration.
Role: UX/ UI Designers (Experienced)
Location: Noida (5 Days - Work from Office)
What will you get to do?
You will collaborate with our Design team, Product Managers, and Engineers to understand & craft research-based user preferences & needs. You will guide projects with designing thinking principles, conduct usability testing, take feedback and co-create pilot designs. Your stakeholders will look forward to your wireframes, design prototypes with information flow architecture. Visually appealing UI designs to ensure seamless, interactive and intuitive navigation for our consumers will be your priority.
You will stay up-to-date with new industry trends, protocols for best design practices, and will get our support to satiate your curiosity for emerging technologies.
Profile Expectations:
- A bachelor’s degree in design, or related fields. We are degree agnostic & focus on skills.
- Proven experience of 4-10 years as a UX/UI Designer. We will love to have detailed conversation on your portfolio showcasing innovative and visually striking designs.
- Proficiency in design tools like Adobe Creative Suite, Sketch, Figma, or etc.
- Great to have a solid understanding of user-centered design principles, information architecture, and interaction design on multiple platforms (Web, Mobile etc.).
- Communicate, collaborate, and articulate design ideas.
About AeroLeads:
- AeroLeads is a B2B SaaS product company used by 200,000 users globally. We are a 4-year-old startup that is bootstrapped and profitable.
- We are among the top 50 SaaS companies in India and growing by 10% monthly.
- We are continuously rated 4.5+/5 and higher by our customers.
About Founder:
The founder is a serial entrepreneur with 15 years of technology, software, sales, and marketing experience. He has a successful exit from earlier ventures and sold his last startup to a major Australian marketing company.
Are you the one ❤️?
We are looking for one -
- Sales targeting: Actively approach targeted business clients (telephone, email, chats etc).
- Relationship Management: Manage relationships with existing customers and ensure exceptional customer service.
- Coordination: Coordinates closely with team to ensure effective execution of customer inquiries.
Key Requirements:
- 4-5+ year experience in outbound/inbound sales, experience in an International SAAS market is a plus
- Willing to work in Night shifts (central time zone i.e 9.00 PM to 5.00 AM IST )
- Min Bachelors Degree
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Talent Acquisition Manager, you will be responsible for managing the full cycle recruitment process starting from sourcing to on- boarding and generating an excellent candidate experience.
What you will do:
- Working closely with the Founders of the company to design and implement the overall Talent Acquisition and Organization development strategies
- Developing an effective hiring process for each requirement and setting evaluation parameters for the purpose of assessment
- Utilizing effective networking methods to build a robust pipeline of candidates for potential hiring needs
- Collaborating with hiring managers to refine and implement innovative hiring strategies
- Proactively sourcing candidates through multiple channels like job portals, headhunting, referrals, social media and others
- Screening resumes, interviewing and managing candidates throughout the interview process till final offer negotiation
- Managing candidate status in the internal applicant tracking system
- Gaining market intelligence by performing competitor analysis and talent mapping
- Maximizing ROI on recruitment costs
Desired Candidate Profile
What you need to have:- MBA from tier 1/ 2 colleges
- At least 5-10 years experience in core recruitment
- Tech and startup experience preferred
- Knowledge of applicant tracking systems
- Good presentation skills
- Excellent verbal and written communication skills
- Proficiency in MS Office Applications
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Understanding the customer’s requirements and suggesting appropriate products (savings account, loan account etc.)
- Assessing prospective customer’s financial status (income, dependents etc.) and current trend of cash flows
- Suggesting appropriate products according to life-cycle needs and income
- Informing the prospective customer regarding application process, product terms and conditions etc
- Explaining to the prospective customer, the terms and conditions of product, application procedure, documents required and timelines for processing the application
- Responding to all queries and concerns regarding products and application process
- Discussing and setting revenue targets with the senior management
- Generating reports on targets achieved
Desired Candidate Profile
What you need to have:- 5 to 6 years of experience in sales and marketing
- MBA (Finance) or equivalent from Tier 1 college
- Prior experience in banking or other financial institutions
- Hands on experience in business correspondent operation
- Problem solver
React.js
HTML/CSS
Redux/Flux
React NativeWe are looking for a skilled React.js Developer to join our front-end development team. In this role,
you will be responsible for developing and implementing user interface components using React.js
concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling
and improving front-end performance and documenting our front-end codebase.
To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and
React concepts, excellent front-end coding skills, and a good understanding of progressive web
applications. Ultimately, a top-class React.js Developer should be able to design and build modern user
interface components to enhance application performance.
React.js Developer Responsibilities:
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React
concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
React.js Developer Requirements:
• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• 2years experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
.NET
Job description:
Passion for building and delivering great software with a strong sense of ownership.
- Minimum of two years of experience in building web applications using ASP.NET MVC and .NET platform in general.
- Should have strong UI development skills using HTML, CSS/JavaScript frameworks.-
Good understanding of IIS configuration
- Strong experience with Build and Release, Agile processes and Estimation/Planning-
Exposure to New Relic or similar tools to optimize web application performance
Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records-
Experience of architecting and designing web applications and servicesTeam TA,LeadSquared (ref:hirist.com)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon