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Dear Candidate
Looking for Telecom Advance Support Engineer (PSO)
If this opportunity hits you Kindly revert.
Job Description:
3+ years’ experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry.
■ BE/ B.Sc. in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).
■ Telecom Knowledge (IMS, 4G) - Mandatory.
■ Linux OS, SQL knowledge – Mandatory. Vertica DB, scripting - a plus.
■ Open stack / Cloud based infrastructure (OpenStack/Kubernetes), knowledge is a plus
■ Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model
■ Willing to work in evening and night shifts and Weekend.
■ Fluent English – Mandatory
■ Valid passport
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■ Based in RADCOM India offices, Delhi, India.
■ Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs.
■ Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis)
■ Having very good customer interaction interface and able to drive customer calls independently.
■ Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications.
■ Working closely with the management on customer updates and future plan
■ Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration
■ Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.
■ If required: travel to on-site support outside India, training, installation, and configuration, etc
Thanks & Regards
Shreya Tiwari
Technical Recruiter - HR
RADCOM
What you will do:
- Understand the process of CaaStle business teams, KPIs, and pain points
- Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
- Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
- Leverage advanced analytics to drive key success metrics for business and revenue generation
- Operationalize, implement, and automate changes to drive data-driven decisions
- Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis
We would love for you to have:
- Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
- Experience: 2-4 years of professional experience
- Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
- Experience in A/B testing and measure performance of experiments
- Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
- Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
- Excellent communication, social, and presentation skills with meticulous attention to detail
- Programming experience in Python, R, or other languages
- Knowledge of Data mining, statistical modeling approaches, and techniques
CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work
with our team of talented engineers to design and build the next generation of our mobile application.
Requirements:
1. Min 3 years of experience in iOS development
2. Experience with offline storage, threading, and performance tuning.
3. Familiarity with RESTful APIs to connect iOS application to back-end services.
4. Should have worked on sockets, hardware integrations
5. Experience with iOS frameworks such as Core Data, Core Animation, etc
6. Hungry to do awesome product development and keen to learn newer technologies.
JD:
1. Design and build application for the iOS platform.
2. Ensure the performance, quality, and responsiveness of application.
3. Collaborate with a team to define, design, and ship new features.
4. Identify and correct bottlenecks and fix bugs.
5. Help maintain code quality, organization, and automatization
Job description
Role & responsibilities
- Lead Identification: Identify qualified prospects and navigate company structures to pinpoint decision-makers.
- Outbound Prospecting: Generate appointments through proactive outbound prospecting techniques.
- Collaboration: Collaborate directly with sales and marketing departments to discover opportunities from leads.
- Outreach Methods: Utilize a combination of outreach mechanisms, such as calls, emails, marketing automation tools (e.g., HubSpot), LinkedIn InMails, etc., to nurture leads.
- Lead Conversion: Pursue leads with persistence to convert them into business opportunities.
- Continuous Learning: Familiarize yourself with, leverage, and help evolve the company's demand generation process.
Preferred candidate profile
- Experience: Minimum of 1 year in Business Development, preferably catering to international clients in the US region within a Software/High Tech company.
- Attitude: Fearless, willing to take intelligent risks, and ready to work hard.
- Daily Activity: Should maintain a high volume of outbound calling activity while preserving a positive and energetic demeanor.
- Problem Solving: Capable of addressing challenges and finding solutions.
- Teamwork: Ability to work collaboratively in a team environment.
- Communication Skills: Must be articulate with a robust business acumen and have persuasive communication abilities.
Perks and benefits
- Good Salary as per the industry benchmarks
- Flexible Work environment with 4 + 1 days hybrid model
- Free lunch & dinner buffet
- Doorstep cab drop facility.
- We also provide great incentives, bonus plans and opportunities to employees.
Roles & Responsibilities:
1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.
2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.
3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).
4- Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.
5- Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.
6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, and others as necessary.
7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.
8- React positively to changing business conditions by proving to be flexible and adaptable.
Skill & Abilities :
- Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Demonstrated consultative experience, ability to influence, resourcefulness.
- Energized by a desire to help and connect with people.
- Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.
- Bachelor Degree required (e.g. Engineering/ Business/ Marketing)
- Team player, critical thinker, self-motivated and proactive positive attitude
- Fluent in written and spoken English & Hindi (Spoken)
Are you looking forward to work with one of the fastest growing mobile accessories brand. Read on to know more.
- Managing the HR team and hiring functions including tech, operations, sales, marketing, BD.
- Formulating and implementing of the various HR policies.
- Understanding the various requirements and leading the team to create job descriptions and align suitable candidates.
- Managing the entire recruitment process life cycle, developing and maintaining shortlists.
- Conducting final screening of candidates and running multiple sourcing campaigns.
- Evaluating vendor and managing for respective HR functions.
- Working with external HR agencies and maintaining social media profiles and online job portals.
- Working towards targets and closing open positions as per the agreed TAT and SLAs.
- Onboarding new employees and taking care of the onboarding processes.
- Ensuring a smooth and structured onboarding and induction process.
- Ensuring to partner with HR operations to address employee grievances.
- Conducting regular meetings with employees.
- Ensuring consistent and effective HR communication across HO and other offices.
- Designing and executing most effective employee engagement initiatives and training workshops.
- Conducting Training Need Analysis and partnering with different stakeholders internally or externally to execute training programs.
What you need to have:
- 4 to 8 years of proven working experience as HR manager.
- Experience in hiring from retail background right from channel managers to merchandisers.
- B Com/ BMM/ BMS with MBA in Human Resource preferred.
- Should have managed the entire HR process including recruitment, performance appraisal, HR operations, employee relations, and policy making.
- Working knowledge of HR systems and databases.
- Broad understanding of labor law and HR best practices.
- Aptitude in networking and building relationships.
- Excellent communication and team management skills.
- Innovative and creative, having a fresh eye for human resource.
- Ability to deal sympathetically, yet effectively with people.
- Works well in an entrepreneurial environment that values a hands-on approach.
- Self-motivated with a high energy level and ability to adapt to new situations.
- Unquestionable integrity with commitment to core values and ethical business conduct.
must have 4+ experience in React Js,Node Js and Redux
must be capable of handling Team.


