UI/UX Designer

Location: Hyderabad

Job Type: Full-time

Department: Marketing / Content

About the Role

We’re looking for a creative and detail-oriented Copywriter & Content Manager with 1–2 years of experience to join our growing team. You’ll play a key role in crafting compelling content across multiple channels—ensuring consistency, clarity, and brand alignment. From blog posts and social media copy to email campaigns and web content, you’ll be the voice behind our brand.

Key Responsibilities

• Write, edit, and proofread clear and engaging copy for blogs, websites, emails, product pages, social media, and more.
• Plan and manage the content calendar in coordination with marketing campaigns.
• Collaborate with designers, marketing, and product teams to align content with brand voice and messaging goals.
• Conduct keyword research and optimize content for SEO.
• Track and report on content performance using analytics tools.
• Assist in developing and maintaining brand tone, style guides, and messaging consistency.
• Manage content publishing across platforms (WordPress, CMS, social media tools).

Qualifications

• 1–2 years of experience in content writing, copywriting, or content management.
• Strong writing, editing, and proofreading skills with attention to grammar and tone.
• Experience using content management systems (e.g., WordPress) and basic knowledge of SEO.
• Comfortable working in a fast-paced, deadline-driven environment.
• A portfolio of writing samples (required).
• Bonus: Basic understanding of performance marketing, email marketing, or graphic tools like Canva.

Preferred Skills

• Familiarity with SEO tools (e.g., SEMrush, Ahrefs, Google Analytics).
• Ability to manage multiple projects and prioritize tasks.
• Interest in brand storytelling and content strategy.

What We Offer

• A collaborative, supportive, and creative work environment.
• Opportunities for learning, growth, and ownership of projects.
• Competitive compensation.
• Health Insurance

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Industry -Media and entertainment

DUTIES & RESPONSIBILITIES:

Intake, Ideation and Planning

 Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation

      o Establish relationships with new and niche Clients to expand our reach.

      o Monitor trends and analytics to make product and pricing suggestions for our clients.

      o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.

 Generate new business leads and build relationships.

 Significant interaction with clients, both face-to-face, online and over the telephone.

 Identify business opportunities through research of specific industry or market.

 Understand customer’s business needs and gather product knowledge to meet those needs.

 Providing support to customers, offering clear advice and solutions wherever possible.

 Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.

 Meeting sales targets set by management and contributing to team targets.

 Able to take responsibility and work on flexible basis.

 Maintain all sales activities & dashboard.

Client Servicing-

 On time revert to client on briefs/proposals.

 Post evaluations for all campaigns.

 Objection handling.

 Trade Marketing activities to be suggested to enhance revenue optimization.

 Build and maintain business relationships with key clients and agencies.

 Inter department co-ordination #DhunBadalKeTohDekho.

 Work closely with the programming team and BIG solutions for creative ideas for the clients.

 Ensure sales entitlements are as per the programming guidelines.

o · Seek assistance from marketing and content planning teams for key client pitches.

 Required Qualifications and Skills-

 MBA or a Post Graduate – Minimum 4 years work experience is mandatory.

 Excellent communication skills, confident, enthusiastic, attention to detail, creative.

 Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.

 Set the highest ethical and professional standards.

 Comfortable with change.

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

Write for brand’s social media advertising campaigns.

Formulating high-quality still and visual content for each social media

campaign.

Building a social media presence by maintaining a solid online presence by

having a strong social media strategy and planning.

Monitoring the company's brand on social media.

Building brand awareness by engaging relevant influencers.

Managing our online communities to ensure respectful and appropriate

engagement.

Responding to comments on each of our accounts.

Overseeing customer service provided via social media.

Analyzing data to determine whether social media campaigns have achieved

their objectives.

• Working with business teams across the company to define requirements and high-level process/ system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/ KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment