11+ RCA Jobs in Pune | RCA Job openings in Pune

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Sales Development Representative (SDR) – SaaS

We are looking for a driven and results-oriented Sales Development Representative (SDR) to join our growing sales team and help generate new business opportunities for our SaaS products.

If you have experience in B2B and international sales, outbound prospecting, and SaaS solutions, this is a great opportunity to grow in global SaaS sales.

Location: Pune

Experience: 3–8 Years

Key Responsibilities

• Generate leads through cold calling, email outreach, LinkedIn, and social selling

• Conduct outbound prospecting and qualify inbound leads

• Identify potential clients for SaaS-based products

• Schedule discovery calls, demos, and meetings for the sales team

• Maintain accurate data and track activities in CRM systems

• Use tools like Sales Navigator, Apollo, ZoomInfo, Seamless for prospecting

• Research target accounts and identify new market opportunities

• Achieve monthly KPIs (meetings booked, qualified leads)

• Collaborate with sales, marketing, and presales teams to build pipeline

• Understand the B2B SaaS sales cycle and support deal closures

What We’re Looking For

✔ 3–6 years of experience in SDR / BDR / Inside Sales roles (SaaS preferred)

✔ Strong communication and prospecting skills

✔ Experience in B2B SaaS sales

✔ Hands-on experience with CRM tools and sales prospecting platforms

✔ Good understanding of SaaS products, subscription models, and value selling

✔ Target-driven and proactive mindset

✔ Bachelor’s degree in Business, Marketing, IT, Engineering, or related field

✔ Mandatory: Experience working with international markets such as US, UK, Europe, North America,etc

Why Join Us

• Work in a fast-growing SaaS environment

• Exposure to global clients and international sales cycles

• Strong learning and career growth opportunities

Java with cloud

• Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
• Measure and report performance of all digital marketing campaigns & activities
• Brainstorm new and creative growth strategies & high frequency scenario
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Analyse existing products and plan growth and improvement strategy
• Manage campaign timelines and deliverables
• Document best practices and seek out opportunities to improve existing processes
• Create reports and build reporting requirements for data management and analytics

• Masters/Bachelor’s Degree in Business or Marketing.
• MBA in Marketing will be preferred
• Min 2-5 years of experience in Digital operations role
• Solid MS Office skills – PowerPoint, Excel, Word.
• Strong project and product management expertise.
• Excellent interpersonal, communication and presentation skills.
• Strong analytical and creative problem solving skills.
• Ability to effectively organize, analyze, and present data with solutions.