11+ RCA Jobs in Pune | RCA Job openings in Pune

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

JD for Cloud engineer

Job Summary:

We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability.

You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost.

Key Responsibilities:

1. Cloud Infrastructure Design & Management

• Architect, deploy, and maintain GCP cloud resources via terraform/other automation.
• Implement Google Cloud Storage, Cloud SQL, filestore,  for data storage and processing needs.
• Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability.
• Optimize resource allocation, monitoring, and cost efficiency across GCP environments.

2. Kubernetes & Container Orchestration

• Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE).
• Work with Helm charts for microservices deployments.
• Automate scaling, rolling updates, and zero-downtime deployments.

3. Serverless & Compute Services

• Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads.
• Optimize containerized applications running on Cloud Run for cost efficiency and performance.

4. CI/CD & DevOps Automation

• Design, implement, and manage CI/CD pipelines using Azure DevOps.
• Automate infrastructure deployment using Terraform, Bash and Powershell scripting
• Integrate security and compliance checks into the DevOps workflow (DevSecOps).

Required Skills & Qualifications:

✔ Experience: 8+ years in Cloud Engineering, with a focus on GCP.

✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).

✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.

✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.

✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.

✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.

✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards.

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Job Summary

We are seeking a highly skilled and motivated Linux Device Driver Engineer with strong C/C++ programming skills and hands-on experience in Linux driver development. The ideal candidate will have a proven track record of working with kernel modules and hardware interfaces, and be comfortable debugging and optimizing low-level system software.

Key Responsibilities

• Porting existing Linux device drivers to new platforms, SoCs, and kernel versions.
• New driver development for custom hardware components and peripherals.
• Debugging kernel and driver-level issues using industry-standard tools.
• Integration & bring-up of hardware with Linux-based systems.
• Collaborate with hardware teams to interpret specifications and enable device functionality.
• Optimize drivers for performance, reliability, and resource efficiency.
• Write clear technical documentation for driver APIs, design, and integration steps.

Required Skills & Qualifications

• Bachelor’s/Master’s in Computer Science, Electronics, or related field.
• 4 to 8 years of professional experience in software development.
• Strong proficiency in C/C++ programming and memory management.
• Hands-on experience with any Linux device driver (character, block, network, USB, PCIe, I2C, SPI, etc.).
• Good understanding of Linux kernel architecture, module programming, and build systems.
• Knowledge of interrupt handling, DMA, and device tree configuration.
• Familiarity with cross-compilation and embedded Linux toolchains.
• Experience with debugging tools (GDB, ftrace, perf, printk, etc.).
• Version control experience (Git).

Preferred Skills

• Exposure to multiple driver types (networking, storage, multimedia, etc.).
• Experience with Yocto, Buildroot, or similar embedded Linux environments.
• Knowledge of real-time Linux and RT patches.
• Scripting knowledge (Python, Bash) for testing and automation.

Soft Skills

• Strong analytical and debugging skills.
• Good communication and collaboration abilities.
• Ability to work independently and take ownership of deliverables.

TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform. TAPPP is available across platforms via the Web, Mobile and Tablets. Building out this brand presents significant product and engineering challenges. At the centre of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

We are looking for a coding enthusiast who love working with code and developing software systems.

You will be a part of the core product development team that is responsible for building different components of the TAPPP platform. You will be responsible for designing, coding, reviewing, testing, bug-fixing different modules of the software product that needs to work seamlessly across different environments.

The organization is flat, process is minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years. The position is based in Mumbai, India.

Here is what we are looking for:

• Deep product development experience and sound understanding into these technologies

• Java/J2EE

• Spring

• Hibernate

• RESTful API's

• MySQL

• Tomcat 7

• Exposure on Grails & Amazon AWS will be a plus point

• Strong independent contributor

• An unquenchable desire to learn, attention to detail with a can-do attitude

• Comfortable working in a start-up environment

Required Skill Set: Android SDK, Java, Kotlin, and Agile environment.

Job Description:

1) 3-5 year’s experience developing applications software.

2) Demonstrated expertise with the Android SDK, at least 4 years work experience on Android.

3) Experience using RESTful APIs to integrate mobile applications to server-side systems

4) Experience with the infotainment system.

5) Good understanding of software development best practices.

6) Worked on embedded devices and changing the framework of android apps.

7) Experience working in an agile environment.

8) Working knowledge of SCM with a strong emphasis on Git and proper Git Flow.

9) Must reference at least one application you developed that is available today

10) Decent communication skills.

Location: Mohali, Gurugram, Bangalore, Chennai & Pune.

Job title: Azure Architect

Locations: Noida, Pune, Bangalore and Mumbai

Responsibilities:

• Develop and maintain scalable architecture, database design and data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity
• Design and Develop the Data lake, Data warehouse using Azure Cloud Services
• Assist in designing end to end data and Analytics solution architecture and perform POCs within Azure
• Drive the design, sizing, POC setup, etc. of Azure environments and related services for the use cases and the solutions
• Reviews the solution requirements support architecture design to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Must possess good client-facing experience with the ability to facilitate requirements sessions and lead teams
• Support internal presentations to technical and business teams
• Provide technical guidance, mentoring and code review, design level technical best practices

Experience Needed:

• 12-15 years of industry experience and at least 3 years of experience in architect role is required along with at least 3 to 4 years’ experience designing and building analytics solutions in Azure.
• Experience in architecting data ingestion/integration frameworks capable of processing structured, semi-structured & unstructured data sets in batch & real-time
• Hands-on experience in the design of reporting schemas, data marts and development of reporting solutions
• Develop batch processing, streaming and integration solutions and process Structured and Non-Structured Data
• Demonstrated experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and Azure Analysis Services and other ETL technologies.
• Experience in Perform Design, Development & Deployment using Azure Services ( Azure Synapse, Data Factory, Azure Data Lake Storage, Databricks, Python and SSIS)
• Worked with transactional, temporal, time series, and structured and unstructured data.
• Deep understanding of the operational dependencies of applications, networks, systems, security, and policy (both on-premise and in the cloud; VMs, Networking, VPN (Express Route), Active Directory, Storage (Blob, etc.), Windows/Linux).

Mandatory Skills: Azure Synapse, Data Factory, Azure Data Lake Storage, Azure DW, Databricks, Python

1. Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
2. Responding to sales and service enquiries from new and existing customers.
3. Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
4. Achieving sales targets on weekly and monthly basis

1. Ready to take initiative
2. Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
3. Can handle customer feedback and have patience while pitching for sale conversion

1. Any graduate / Post graduate with MBA in Marketing as specialization
2. Graduation Must.
3. Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.