11+ RCA Jobs in Pune | RCA Job openings in Pune

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Job Title : UI Software Engineer

Experience : 5+ Years

Location : Pune / Hyderabad

Work Mode : Hybrid

Employment Type : Contractual (6 Months + Extendable)

🚀 About the Role :

We are looking for a UI Software Engineer to build scalable, high-performance web applications using modern frontend technologies. You will work closely with product, design, and backend teams to deliver seamless user experiences while leveraging AI-assisted development tools.

🔥 Mandatory Skills :

React + TypeScript, GraphQL (Apollo Client), Jest/React Testing Library (MSW), Webpack/CI-CD, AI tools (GitHub Copilot/Cursor), microservices integration.

🔧 Key Responsibilities :

• Develop and deliver user-facing features using React & TypeScript.
• Build reusable, scalable UI components aligned with design systems.
• Integrate frontend with GraphQL (Apollo Client) and microservices.
• Collaborate with designers to implement pixel-perfect UI from Figma.
• Ensure performance, accessibility (WCAG), and cross-browser compatibility.
• Write unit/component tests using Jest & React Testing Library.
• Maintain frontend tooling (Webpack, ESLint, Prettier, CI/CD).
• Use AI tools (GitHub Copilot, Cursor AI) to improve productivity.
• Contribute to AI-driven automation (UI testing, component generation, etc.).

🧠 Required Skills :

• Strong experience in React + TypeScript.
• Hands-on with GraphQL (Apollo Client).
• Solid knowledge of HTML, CSS, JavaScript (ES6+).
• Experience with frontend testing (Jest, RTL, MSW).
• Familiarity with microservices architecture.
• Exposure to AI-assisted development tools.

⭐ Good to Have :

• Experience with NestJS backend integration.
• Knowledge of Cypress / Playwright.
• Exposure to LLMs / AI automation / agent workflows.
• Understanding of performance optimization & design systems.

Company Overview:

Davis Index is a leading market intelligence platform and publication that specializes in providing accurate and up-to-date price benchmarks for ferrous and non-ferrous scrap, as well as primary metals. Our dedicated team of reporters, analysts, and data specialists publishes and processes over 1,400 proprietary price indexes, metals futures prices, and other reference data. In addition, we offer market intelligence, news, and analysis through an industry-leading technology platform. With a global presence across the Americas, Asia, Europe, and Africa, our team of over 50 professionals works tirelessly to deliver essential market insights to our valued clients.

Job Overview:

We are seeking a skilled Cloud Engineer to join our team. The ideal candidate will have a strong foundation in cloud technologies and a knack for automating infrastructure processes. You will be responsible for deploying and managing cloud-based solutions while ensuring optimal performance and reliability.

Key Responsibilities:

• Design, deploy, and manage cloud infrastructure solutions.
• Automate infrastructure setup and management using Terraform or Ansible.
• Manage and maintain Kubernetes clusters for containerized applications.
• Work with Linux systems for server management and troubleshooting.
• Configure load balancers to route traffic efficiently.
• Set up and manage database instances along with failover replicas.

Required Skills and Qualifications:

• Minimum of Cloud Practitioner Certification.
• Proficiency with Linux systems.
• Hands-on experience with Kubernetes.
• Expertise in writing automation scripts using Terraform or Ansible.
• Strong understanding of cloud computing concepts.

Application Process: Candidates are encouraged to apply with their resumes and examples of relevant automation scripts they have written in Terraform or Ansible.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

• Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
• Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
• Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
• Contribute and take ownership for various project related tasks / planning activities as the programme evolves

• Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
• Demonstrate ability in planning consulting/functional work & ownership of project outcomes

WHO WILL LOVE THIS JOB?

• Attracted to creativity, innovation, and eagerness to learn

• Alignment to a fast-paced organization and its short-term and long-term goals

• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels

• Strong value system and sense of ethics

• Absolute dedication to premium quality

• Want to build strong core product team capable of developing solutions for complex, industry-first problems.

• Build balance of experience, knowledge, and new learnings

ROLES AND RESPONSIBILITIES?

• Driving the success of the software engineering team at Datamotive.

• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.

• Build strong development team with focus on building optimized & usable solutions.

• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid clouds

• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.

• Assist in building product roadmap.

• Conduct pilot tests to assess the functionality of newly developed programs.

• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.

• Assist customers by giving product demos, conducting POCs, trainings etc.

• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting.

• Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds.

• Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.

TECHNICAL SKILLS

• 3 – 8 years of experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.

• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)

• A strong understanding and experience of designing and developing architecture of complex, distributed systems.

• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.

• Experience of building and leading strong development teams with systems product development background

• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.

• Should be a computer science graduate with strong fundamentals & problem-solving abilities.

• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable

We are looking for a Senior Test Engineer who will work closely with the project team members and ensure the quality of the delivery.

• Develop automated tests for product validation (regression and integration).
• Develop and execute test cases, scripts, plans, and procedures (manual and automated).
• Integrate and execute automated tests in CI/CD environments
• Troubleshoot, and improve existing automation scripts
• Act as a lead team member as the team grows, providing support and training to other team members
• Execute test cases against various software applications and document the results
• Perform ad hoc testing of new and existing features to ensure they meet design requirements, quality,

    and usability standards

• Follow-up with and document resolution of bugs
• Maintain test cases for manual and automated tests
• Communicate defects to stakeholders in a clear and concise manner

• Minimum 3 - 5 years experience in a diverse technology environment in a Quality Assurance role
• Experience developing testing strategies and test plans
• Experience creating and executing automated end-to-end tests, using tools such as Selenium,

    Cucumber, or other automation frameworks

• Exposure to ‘Leapwork’ is good to have. Expertise on Java, OOPS Concepts
• Good understanding of software development lifecycles
• Ability to work in multiple application environments

Strong data analysis, data verification, and problem-solving abilities

• Fluency in written and communication skills in English
• Strong ability to work collaboratively in a team environment
• Excellent organizational skills including, management of multiple assignments, setting personal goals and

    targets, and document management

• Excellent focus on detail through adherence to quality assurance best practices