11+ RCA Jobs in Bangalore (Bengaluru) | RCA Job openings in Bangalore (Bengaluru)

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Who We Are

At Airtribe, we’re building an AI-first upskilling platform for working professionals. From product managers to backend engineers, our programs are now deeply integrated with AI tools, hands-on projects, and real-world use cases to prepare learners for the future of work.

We’re not just teaching AI, we’re embedding it into every aspect of our programs. With live, workshop-style sessions led by experts from top companies like Microsoft, Meta, Razorpay, Coinbase, Gojek, and Uber, learners get more than theory; they get practical, career-ready skills.

Over 5000+ professionals have already leveled up with us, and we’re backed by top investors like Better Capital, 640 Ventures, and Kunal Shah. As we scale, we’re looking for teammates who understand the power of AI and are excited to drive this new wave of upskilling.

What You’ll Do

🌟 Engage and Inspire:

• Connect with potential learners, answering their queries and sharing the value of our programs.
• Help them make informed decisions by matching their goals with our offerings.

📞 Lead the Way:

• Follow up with leads promptly, maintaining a positive and engaging tone throughout the admissions journey.

🤝 Build Relationships:

• Establish meaningful connections with prospects, understanding their aspirations and guiding them towards the right programs.

💡 Share Insights:

• Capture valuable feedback during interactions and collaborate with our marketing team to refine campaigns.

📋 Stay Organized:

• Maintain accurate records of your interactions in our systems to ensure seamless communication and tracking.

🌍 Network and Expand:

• Represent Airtribe at networking events, fostering connections with potential prospects.

💬 Consultative Selling:

• Focus on understanding learners’ needs and offering consultative solutions rather than pushy sales tactics.

What You Bring

• Excellent verbal and written communication skills to articulate ideas clearly and connect effectively.
• A proven track record in business development or sales (experience in product selling is a plus).
• The ability to build and maintain relationships with prospects and internal teams.
• Confidence in delivering impactful presentations and explaining the benefits of our programs.
• Self-motivation and adaptability to thriving in a dynamic startup environment.
• Strong organizational skills with keen attention to detail.
• Familiarity with tools like Microsoft Office, Google Sheets, and CRMs.
• Prior experience or internships in business development or sales are a bonus.

Why Join Us?

✨ Competitive Salary & Incentives

📈 Opportunities for Professional Growth

🤝 Collaborative and Dynamic Work Culture

🏥 Comprehensive Medical Insurance

Join us in shaping the future of upskilling and making a real impact. 🌟

#BusinessDevelopment #Hiring #JoinAirtribe #SalesJobs

● Work experience as a front end developer
● Good Understanding of Angular/React and Javascript
● Experience working with SQL & NoSQL Databases
● Hands on experience with front-end languages and technologies, such as JavaScript,
HTML5, CSS3, etc.
● Solid understanding of object-oriented development and design patterns.
● Experience in Version Control Systems like GIT, Bitbucket.

Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves

Dear,

I hope you’re doing well! We are currently hiring for an Automation QA Engineer (API Automation) role at Xebia, and based on your experience, we believe you could be a great fit. Please find the job details below:

Job Details:

⏰ Shift: 2 PM – 11 PM

🏢 Work Mode: Hybrid (3 days a week) across Xebia locations

📆 Notice Period: Immediate joiners or up to 30 days

Job Description:

We are looking for an Automation QA Engineer with 5+ years of test automation experience, specifically in API automation.

Must-Have Skills:

✅ Hands-on experience with REST API testing

✅ Strong knowledge of Java, Rest Assured, and Cucumber

✅ Experience working in an Agile software development environment

✅ Hands-on experience with SQL

Nice-to-Have Skills:

➕ Experience with Selenium and Appium for web & mobile automation

➕ Hands-on experience automating both iOS and Android native applications

If you meet the above criteria and are interested, kindly share your updated CV along with the following details:

🔹 Total Experience:

🔹 Current CTC:

🔹 Expected CTC:

🔹 Current Location:

🔹 Preferred Location:

🔹 Notice Period / Last Working Day (if serving notice):

⚠️ Kindly share your details only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.

Looking forward to your response! Feel free to reach out if you have any questions.

Best regards,

Vijay S

Assistant Manager - TAG

https://www.linkedin.com/in/vijay-selvarajan/

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first-class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile/desktop web app & handle its integration with the back-end. 

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React projects
• Develop application code and unit tests in the React. 
• Ensuring high performance

• BSc/BE/BTech in Computer Science, Engineering or a related field
• 1+ years Experience with React. Good to have working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Purpose

All kids have extraordinary talent & creativity, and our mission in the world is to

help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of

our products, company culture, hiring & design language and practices for the future to come.

Team

We are a team that is maniacally customer obsessed & building products that

consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.

He was also instrumental in taking Cleartrip global 8 countries) & create global

high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.

Requirements:
*2-4 years of experience

*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)

*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms

*Automation exp will be a plus

* Should have experience in scripting (shell or python).

*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills

*Shows creativity and initiative to improve product test coverage and effectiveness

* Test current products and identifying deficiencies

* Suggest solutions to identified product problems 

* Investigate product quality in order to make improvements to achieve better customer satisfaction.

As a web application developer, your job is to program frontend modules and applications. We are looking for someone with expertise and experience in designing, developing and testing web applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.

Responsibility

• Building interactive consumer data from multiple systems and RESTfully abstract to the UI using React JS ( javascript and typescript)  through a Node.js backend
• Create Unit and Integration tests to ensure the quality of code
• Address and improve any technical issues
• Ability to translate Wireframes and PSD Designs into functional web apps
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Strong commitment to quality and delivery
• Collaborate well with engineers, and specialists to design and create advanced, elegant and efficient system

Requirements: 

• Experience creating front end applications using HTML, React JS
• Database – MongoDB, SQL
• Fluent knowledge of latest HTML/CSS standards and best practices
• Experience building Responsive websites for web, tablet and mobile device
• Obsession with lean, clean and organized code
• Solid Understanding of HTTP protocol and how server-side code is processed on the client
• Knowledge of the following will be considered as an advantage

Consumer Web Development Experience for High-Traffic, Public Facing web applications

Experience with cloud technologies also a plus

Creating Unit test cases

Typescript

Job Description:-

• Develop and execute recruiting plans.
• Network through industry contacts, association memberships, trade groups, social media, and employees.
• Develop and track goals for the recruiting and hiring process.
• Coordinate and implement college recruiting initiatives.
• Handle administrative duties and recordkeeping.
• Collect data on cost per hire and time-to-hire.
• Screen applicants to evaluate if they meet the position requirements.
• Work with hiring managers to create job descriptions.
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.

• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Advertise job openings on the company’s careers page, social media, job boards and internally.

Requirements

• Proven work experience as an HR Recruiter or similar role.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Understanding of referral programs.
• Solid verbal and written communication skills.
• Sound judgement.

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.

• You'll help shape the product by leading the overall design and development of the technical solution
• Designing and developing user interfaces using React best practices,
• Developing Front end application code and unit tests in React along with Service Layer
• Shine with engineering excellence by developing test infrastructures, writing documentation, ensuring high performance, and following an agile development methodology
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Research on new frameworks for improving the architecture
• Ensure development best practices are followed (Clean Code, Clean Architecture, code reviews)
• Actively communicate with the stakeholder and team

Desired Profile of the candidate

• Proficiency with ReactJS and its libraries
• Good to have Node experience Proficiency with ReactJS and its libraries
• Good to have Node experience
• Ensuring a clear dependency chain, regarding business logic as well as the file system
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (React, JQuery, NodeJS)
• Hand on and implements complex ReactJS applications, directives, controllers, services
• Expertise in writing and consuming web services,
• Good to have, knowledge in Cloud services
• Ability to quickly script a working solution for a given problem.
• Creative problem-solving skills.
• A results-focused mindset.
• Able to proactively communicate with non-technical stakeholders, manage expectations, and explain the value of addressing technical debt
• Ensuring a clear dependency chain, regarding business logic as well as the file system
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (React, JQuery, NodeJS)
• Hand on and implements complex ReactJS applications, directives, controllers, services
• Expertise in writing and consuming web services,
• Good to have, knowledge in Cloud services
• Ability to quickly script a working solution for a given problem.
• Creative problem-solving skills.
• A results-focused mindset.
• Able to proactively communicate with non-technical stakeholders, manage expectations, and explain the value of addressing technical debt.