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Job Title: Customer Support Executive
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site)
Job Type: Full-time
Experience: 0 to 2 years
Job Description:
We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.
Responsibilities:
- Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
- Provide training to new users on Medica Software
- Troubleshoot basic software, accounting, and GST-related issues
- Work closely with the technical team for issue resolution
Requirements:
- Commerce graduate preferred (freshers welcome)
- 12th pass candidates with support experience can also apply
- Good communication and problem-solving skills
- Basic knowledge of accounting and GST
- Comfortable using remote support tools like AnyDesk or TeamViewer
Working Hours:
- Monday to Saturday – 10:00 AM to 7:00 PM
- Work from office – Lower Parel East, Mumbai
Perks:
- Learning opportunities in accounting and ERP software
- Supportive team and growth-focused environment
Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!
Company Name : Redesyn
Role : Permanent / Full-time
JOB ROLE & RESPONSIBILITIESOrganization : Redesyn
About
Re-Desyn is a 'fan merchandise platform' that lets content creators design & sell, print-on-demand products at no minimums.
#ReDesynAbout the job
What you will be doing?✓Handling Supplier pay-outs on a regular basis
✓Review of system generated reports and manual calculations and ensuring right pay-outs are processed on a timely basis
✓Review and analysis of various type of payments.
✓Ability to reconcile & verify the logistic invoices issued by logistic companies.
✓Ability to make reconciliation of payment received from various payment gateways
✓Ability to reconcile & follow up on COD amount collectable from logistic companies on daily basis
✓Internal coordination with business teams and understanding their requirements.
✓Working with data science team and IT team on providing data level requirements and identification and communication of issues.What do we expect?
✓3-5 years of post-qualification experience
✓Experience in E-commerce
✓Proficient knowledge of QuickBooks/E-commerce accounting software
✓Great Verbal and written communication skills
✓Good analytical skillsWork Location : Mumbai