Cloud Counselage
https://www.cloudcounselage.comAbout
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- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Tie up with Pharmacies for execution of customer orders
- Get company agreement signed by pharmacies in specified timelines.
- Train Pharmacies on the process for receiving, processing and execution of App orders
- Coordinate with call centre team for resolving execution issues of partner pharmacies
- Manage payment settlement with partner pharmacies
- Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.
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