

Cloud Counselage
https://cloudcounselage.comAbout
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- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Tie up with Pharmacies for execution of customer orders
- Get company agreement signed by pharmacies in specified timelines.
- Train Pharmacies on the process for receiving, processing and execution of App orders
- Coordinate with call centre team for resolving execution issues of partner pharmacies
- Manage payment settlement with partner pharmacies
- Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.
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Virtana is the leader in observability for hybrid infrastructure. The AI-powered Virtana Platform delivers a unified view across applications, services, and underlying infrastructure, correlating user impact, service dependencies, performance bottlenecks, and cost drivers in real time. Trusted by Global 2000 enterprises, Virtana helps IT, operations, and platform teams improve efficiency, reduce risk, and make faster, AI-driven decisions across complex, dynamic environments. Learn more at virtana.com.
Virtana is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Recent Milestones
- Acquired Zenoss to build a unified observability platform combining deep infrastructure analytics, AI-driven intelligence, and end-to-end service visibility.
- Launched AI Factory Observability (AIFO) to address the performance, cost, risk, and visibility challenges of AI infrastructure across GPU-driven and hybrid environments.
- Recognized as Best Hybrid Cloud Solution (2025) by The Cloud Awards.
- First to extend Agentic AI across the Enterprise Stack, enabling autonomous, full-stack intelligence.
- Patented Full-Stack Cloud Optimization for AI Environments, driving smarter performance and cost efficiency for modern AI workloads.
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