11+ PTC Jobs in Delhi, NCR and Gurgaon | PTC Job openings in Delhi, NCR and Gurgaon

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

EDI Developer / Map Conversion Specialist

Role Summary:

Responsible for converting 441 existing EDI maps into the PortPro-compatible format and testing them for 147 customer configurations.

Key Responsibilities:

• Analyze existing EDI maps in Profit Tools.
• Convert, reconfigure, or rebuild maps for PortPro.
• Ensure accuracy in mapping and transformation logic.
• Unit test and debug EDI transactions.
• Support system integration and UAT phases.

Skills Required:

• Proficiency in EDI standards (X12, EDIFACT) and transaction sets.
• Hands-on experience in EDI mapping tools.
• Familiarity with both Profit Tools and PortPro data structures.
• SQL and XML/JSON data handling skills.
• Experience with scripting for automation (Python, Shell scripting preferred).
• Strong troubleshooting and debugging skills.

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

What you will do:

• Understand the process of CaaStle business teams, KPIs, and pain points
• Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
• Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
• Leverage advanced analytics to drive key success metrics for business and revenue generation
• Operationalize, implement, and automate changes to drive data-driven decisions
• Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis

We would love for you to have:

• Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
• Experience: 2-4 years of professional experience
• Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
• Experience in A/B testing and measure performance of experiments
• Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
• Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
• Excellent communication, social, and presentation skills with meticulous attention to detail
• Programming experience in Python, R, or other languages
• Knowledge of Data mining, statistical modeling approaches, and techniques

CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

Role - Principle Engg | Reactjs

Skill Set - Programming

• React js with Redux,
• HTML5/CSS3
• Javascript
• Mobx (optional)
• Storybook (optional)

Unit Test Cases: Jest & Enzyme

Code Quality:

• SonarQube Knowledge
• Strong hold on unit-testing frameworks and writing effective unit tests

Other Important Skills:

• Engineering & Design Skills
• Good analytical & problem solving skills
• Ability to ship features end to end without much guidance
• Experienced with Agile methodologies

Soft Skills

• Good communication skills
• Zeal to learn new technologies & Methodologies

Job description
Dear Candidate,(Notice Period - 15 days or Immediate Joiner)

Urgent opening for Full Stack Developer (Angular + React + Node)
Company Name - Askme Technologies
Location - H161, BSI Business Park, Sec 63, Noida
Shift: 10 AM to 7 PM

Job description
We are looking for an experienced and motivated Full Stack professional to be an integral part of our team. You will get hands-on experience in the latest technologies
and skills like ReactJS, NodeJS, MongoDB, REST API, etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of
career growth in a fast-paced, learning-based, and merit-driven work environment.

Required Candidate profile
What we are looking for:
- Strong coding and design skills.
- Good command over Data Structures & Algorithms.
- The ability to produce bug-free and production-grade code.
- Skills we consider: React.JS, Vue.JS, Angular.JS, Node.js, Express.JS, MongoDB e.t.c
- Must have prior working experience in any one of PHP Framework i.e Laravel, Codeigniter, CakePHP
- Develop a very high sense of ownership, and the zeal to build scalable applications.
- Develop a deep understanding of the start-up ecosystem.
- Work with a performance-oriented team driven by ownership and open to experiments.
- Build customer-facing technology products for global customers.
- Design and develop end-to-end applications with very high quality.
- Design and develop end-to-end applications with very high quality.

• Themselves Make Outbound Calls to Prospects
• Manage a Team of 1-3 Sales Guys.
• Leading Sales teams to reach Sales targets.
• Provide detailed and accurate sales forecasts.
• Recruit, hire, and train sales team.
• Maintain a proper follow up format with whole team
• Explaining the services of Hedgehomes over call and in person to the clients
• Assisting the Prospects in site visits to various real estate projects briefing them
  about the pros and cons of individual location and project.
• Analyzing the requirement of the prospect and finding a suitable project for him/her.
• Supporting business development through active lead nurturing and developing prospect relationships
• Work on CRM software tools.

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)

1. 2-4 years of experience as a Graphic Designer
2. Be willing to learn and grow, learning new skills and understanding the new mediums for today's technology.
3. Ability to illustrate your idea in various looks and styles, and quickly translate your ideas visually for your team
4. Someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs.
5. Must be an experience of Image cutting & image cleaning.
6. The ideal candidate should be well versed with Adobe Creative Suite including Photoshop, Illustrator and coral-draw.
7. Create design artworks as per clients requirement
8. Creating graphics and layouts for Social Media, Websites, Infographics, and Print Collaterals.
9. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design
10. Ability to work under pressure, and be constantly on the run, juggling multiple projects at once