11+ PTC Jobs in Delhi, NCR and Gurgaon | PTC Job openings in Delhi, NCR and Gurgaon

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Role & responsibilities

• Develop engaging and informative content for the solar market, ensuring accuracy and clarity.
• Research and understand target audiences to tailor content accordingly. Ability to draft content for different mediums is a bonus. 
• Work collaboratively with the operations team, sales and marketing team, and other team members to get all aspects of solar covered in content.
• Maintain a strong understanding of current solar market trends and terminology.
• Edit and proofread content to adhere to style guidelines. 
• Stay up-to-date on the latest content marketing trends and best practices.
• Assist with other Marketing & Communications collaterals on a need basis.

Preferred candidate profile

• Bachelor's Degree in Mass Communication or relevant field
• At least 3 to 5 years of experience in content writing for B2b, SaaS or technical topics
• Strong understanding of Solar terminology and market trends is appreciated
• Excellent writing skills, with the ability to craft clear, concise, and engaging content
• Proven ability to research and gather information effectively.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects simultaneously and meet deadlines consistently.

Perks and benefits

• Opportunity to fight Climate Change
• A fabulous and flexible work environment
• Independence to operate freely
• Results-oriented work culture
• Attractive Pay
• Attractive Health Benefits
• Attraction Employee Stock Options
• Massive growth potential   

Mandatory Skills:

• Strong skills with Algorithms and Data Structures

• Strong hands-on expertise with Objective-C & Swift.

• Strong knowledge of design principles, patterns, and best practices

• Experience with offline storage, threading, and performance tuning

• Knowledge of Xcode Tools

• Experience working with iOS frameworks such as Core Data, Core Animation, Core and Core Text

• Experience with third-party libraries and APIs

• Solid understanding of the full mobile development life cycle

• Excellent Communication & Problem Solving Skills

Her is what we are looking for

• Strong and up-to-date knowledge of Swift.

• Strong knowledge of Apple Design Principles and Application Interface Guidelines.

• Experience with iOS Frameworks such as CoreData, CoreGraphics, CoreLocation and CoreAnimation.

• Experience with threading and performance tuning.

• Knowledge of Unit Testing, Instruments and Profiling.

• Knowledge of the available open-source libraries and Cocoapods for common tasks.

• Knowledge of VoIP Notifications, CallKit and Payment gateways.

• Familiarity with Real Time Databases like DynamoDB and Firebase.

• Familiarity with cloud message APIs and Push Notifications.

• Familiarity with creating dynamic libraries and modular applications. Write scalable, high-performing and reusable code.

• Knowledge of different Apple Certificates and Profiles.

• Solid understanding of the complete application development lifecycle.

• Proficient understanding of code versioning tools, such as Git.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

INTERESTED IN TELE MARKETING / TELE CALLING.

MANAGE DAILY WORK REPORT

CREATE DEALER AND DISTRIBUTION NETWORK

READY TO ACHIEVE YEARLY TARGET

WORK IN TEAM.

Exp: 3 - 6yrs
Notice period : Immediate - Max 60 days
Job Location : Gurgaon

Experience with client side Web technologies/frameworks such as Angular.js 1.x, React.js, Backbone, KnockoutJS, Bootstrap Experience with AngularJS 2+ is a strong plus.

Strong understanding of Web markup with HTML(5) and CSS(3) is a strong plus.

Ability to write high-performance, reusable code for UI components Build and support scalable, re-usable software Ability to work independently and within a team environment

Good written and verbal communication skills Solid understanding of cross-browser/platform consistency and compatibility Experience with frameworks such as jQuery Mobile, ReactNative, Appcelerator, Mootools, Kendo UI, Sencha Touch and ActionScript is a plus

Experience with Node.js, Bower, Yeoman, Gulp etc. is a plus Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS is a plus Proficient understanding of code versioning tools, such as SVN and Git is mandatory.

Ésah Tea is a brand devoted to giving you the ultimate tea experience. We believe that joy and warmth can be shared in many forms but is best when shared with a cup of tea. Our tea is made with absolute care and honesty by the best growers in Assam who believe in only giving the best.

Our tea is the perfect harmony of aesthetics, flavor, complexity, and health. Our mission to give you the best tea experience as a result of the respect we have for the art and craft of tea making and its culture. Directly from the tea gardens of Assam, from the most authentic growers with finesse in the cultivation of tea, our mission is to give you the best experience. We care about our environment and believe in sustainable and ethical extraction and production. Our initiative to switch to plastic-free teabags is a result of adopting sustainability as an ethic.

Ésah Tea recently raised a Pre Series A round from a well-known VC and has some milestones that the company would like to achieve. As it is well known in the eCommerce industry, achieving higher milestones month after month, year after year is a standard. Hence, Ésah Tea is looking to build a core team that can take it towards the next stage of its eCommerce journey. So if you think that you are perfect to work in a Startup, Let's have a chat.

The Job

• Manage paid acquisition channels like Google Ads and Facebook Ads. Analyze the results and optimize individual campaigns.
• Be responsible for the ROI of dozens of campaigns you execute.
• Own, drive, and report on crucial marketing efficiency metrics such as CAC, LTV, and, ROAS
• Understand your target audience and customer behaviors. You create strategies and campaigns, understanding the entire user journey from account creation until purchase.
• Analyze creative data and make recommendations to the Creative designers
• Come up with a hypothesis and test it scientifically to consolidate learnings, thereby increasing the baseline of the team's quality.
• Document findings in a structured way to contribute to the company's global knowledge base

Collaborate with international peers in other geographical markets to keep the highest possible baseline quality in your campaigns.

The Ideal Candidate

• 2-4 years of paid marketing experience, preferably in consumer-facing products
• Fluent in English (Advanced writing and speaking English skills)
• Experience with creative experimentation
• Experience with fast-paced, high growth startups
• Strong analytical and problem-solving skills
• A natural strategist
• Makes fast business decisions that prove to be profitable

Nice to have

• SQL
• Understanding of ad platforms algorithms

Experience with programmatic media (DSP)

Note: Must Be willing to relocate to Guwahati, Assam

• 2-4 years of work experience, preferably in a startup
• An engineering degree preferably, from a top-tier school (or equivalent experience)
• Hands-on experience in the JavaScript ecosystem, libraries, and tooling (ES6/7), React.js, and Redux
• Knowledge of React Hooks is an added advantage.
• Expert knowwledge of HTML/CSS, web standards, best practices
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience of writing clean, well documented, semantic code with responsiveness and cross-browser compatibility in mind
• Ability to improvise, troubleshoot, and learn new skills on the job.
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A "Will Do" attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. Assignment
4. 1-2 Tech rounds
5. HR round
6. Offer rollout