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Experience: 9 to 13 years
Must have experience in Thingworx + PTC
It will be a support role, not the development one.
Key Responsibilities:
- Build and maintain scalable web applications for MRO services, from front-end interfaces to back-end systems.
- Collaborate with cross-functional teams to understand client needs and translate them into technical solutions.
- Create efficient back-end systems with languages Java and integrating APIs and databases.
- Working knowledge of Relational Databases, SQL, and ORM tools like Hibernate / JPA.
- Debug and resolve issues related to performance, memory usage, and latency.
- Develop user-friendly front-end features using HTML, CSS, JavaScript, and frameworks React or Angular.
- Implement unit and integration tests and follow Test-Driven Development (TDD) where applicable.
- Familiarity with Java/JEE concepts (exception handling, collections, memory basics).
- Experience in developing backend services for web applications.
- Basic understanding of CI/CD pipelines and deployment processes.
- Knowledge of security concepts (JWT, OAuth2, authentication/authorization).
- Ensure smooth workflows by optimizing code, reducing delays, and upholding quality standards.
- Support ongoing inquiries by troubleshooting and enhancing existing applications.
- Prepare for increased demand by integrating expeditors and third-party inspection (TPI) tools within the next month.
- Stay updated on industry trends and emerging technologies to keep our solutions cutting-edge.
Qualifications:
- 2+ years of full stack development experience, ideally in industrial or service-based applications.
- Proficiency in back-end tech (Python/Java/Node.js, REST APIs) and front-end tech (HTML, CSS, JavaScript, React/Angular/NextJs)
- Experience with database management (MySQL, MongoDB, etc.) and server-side operations.
- Familiarity with MRO services or industrial workflows is a plus.
- Strong problem-solving skills and eagerness to learn new tools and processes.
- Ability to work in a team and adapt to fast-paced environments.
Role Summary:
Front-end Developer who would contribute towards building a highly flexible and scalable front-end by bringing deep core technology expertise.
Job Description:
- Ensure proper offline access using service workers and PWA
- Develop components which are SEO friendly
- Have experience in server-side rendering
- Drive evolution of application performance
- Ensure project scalability by having good project architecture
Skill Requirements:
- Good experience in HTML5, CSS3, JS - React
- React native
- Angular - Redux exposure - Have handled service workers and PWA caching and updates - CSS pre-processors knowledge like sass - Knowledge of webpack, parcel, grunt etc.
-Knowledge of pre-processors like SASS/LESS, CSS-Modules.
- Architecting and automating the build process for production, using task runners or scripts (Gulp / Grunt)
-Have an eye for good UI/UX, Progressive Web Apps, Responsive Design
-Interested in writing code, actively experimenting along with learning new things.
Individual applying to the role should ideally have the following attributes
-Passionate about Frontend Development and continually follow the platform & innovations
-Strong and innovative approach to problem solving and finding solutions
-Interested in working on fast-paced
- Excellent communicator (written and verbal, formal and informal)
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with minimal supervision.
- Ability to prioritize when under pressure.
Talented and skillful candidates required, if doing well and showing outstanding capabilities future stock options in company also available with various other perks
JOB DESCRIPTION
· Develop business plans for allocated accounts. Achieve revenue targets
· Develop loyalty program strategy, design and develop programs to achieve identified engagement objectives.
· Own agency deliverables wrt to allocated accounts – Program KPIs, operational SLAs, reporting & MIS, technology development, customer care operations, creative services, event management, print & productions etc.
· Upsell and cross-sell Colorgenics’s services by finding new avenues of revenue generation within allocated accounts
· Conduct quarterly and annual program reviews with client’s senior management teams.
· Share strategic inputs, industry best practices with clients and help driving the program performance
· Develop and implement tactical campaigns to improve engagement through various initiatives and promotions.
· Giving creative direction to the team. And act as a creative output reviewer and approver.
· Team mentoring & reviews.
· Act as a facilitator of 3rd party auditors appointed by clients.
· Keeping total control on invoicing and collections.
CANDIDATE PROFILE AND QUALIFICATION:
· Thorough knowledge of CRM & loyalty marketing. A seasonal professional with at least 8 years’ experience in heading big accounts
· Marketing & Analytics knowledge, excellent communication skills, Technical and Managerial experience in designing, developing & growing a loyalty program.
· This role requires a solid background in loyalty program management and client relationship management.
· Team handling exposure and aptitude to handle challenging circumstances.
· MBA / PGDBM is required
What you can expect at Colorgenics?
A Dynamic workplace with start-up attitude which fuels your passion to learn and unlearn. You may expect a fantastic work atmosphere of like-minded individuals keen to do something out of the box and disruptive.
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Strategic Activities · Understand the current technology landscape and identify the critical gaps in terms of the overarching requirements from various core functions (commercial, operations, etc.) · Decide on and design the overall technology strategy and roadmap to fit the organizational need for Air India · Hold the team accountable to drive enterprise level digital transformation projects that align with the overall organizational strategy and different requirements of the functions · Provide guidance and recommendations to the CDTO and senior leadership on different enterprise and data architecture options and make the business case for selecting the appropriate model · Act as an SME of Digital/ Technology Architecture for the senior management Digital and Technology Architecture · Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners · Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives · Plans tasks and estimates for the required research and volume of activities to complete work · Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models · Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc. · Drive the team to ensure appropriate documentation is developed in support of value realization · Lead the technical team and head collaboration between Business Users and software providers to build digital solutions Enterprise Architecture · Ownership of overall Enterprise Architecture including compliances and standards · Head the overall Architecture blueprint and roadmap for Air India applications aligning with Enterprise Architecture · Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use Data Architecture · Ownership of overall Data Architecture including compliances and standards · Head the overall Architecture blueprint and roadmap for Air India applications aligning with Data Architecture · Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use Team Management · Lead the technical team and head collaboration between Business Users and software providers to build digital solutions · Support, nurture and develop the team members’ skills in all digital transformation and architecture innovation aspect |
Senior Software Engineer
MUST HAVE:
POWER BI with PLSQL
experience: 5+ YEARS
cost: 18 LPA
WHF- HYBRID
Job Description
We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.
This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.
RESPONSIBILITIES
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Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
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Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
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Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
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Ask customers targeted questions to quickly understand the root of the problem.
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Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
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Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
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Document and follow-up of customer suggestions for continued improvements to Development Team.
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Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
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Constantly Improve Product Knowledgebase to use internally and a FAQ.
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Work on improvement of customer's FAQ and User manual.
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Taking ownership of customer issues reported and seeing problems through to resolution.
SKILLS & QUALIFICATIONS
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Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
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1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
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Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
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Knowledge of SQL, XML, JSON is a plus.
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Ability to troubleshoot the cause of technical problem in using software.
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Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
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Ability to mentor and assign and manage tasks for others.
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Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.



