Telecaller - Loan Collection / Recovery

Position Title:Customer Success Regional SPOC

Experience:8+ Year

Location:Bhopal, Indore, Hyderabad,Jaipur

Skill set: B2B Sales, Finacial Saas, Edu Fintech, 

• Responsible for Embedded Stack - implementation between Institutes and LEO1
• Single point of support for ensuring seamless onboarding of students & coordination.
• Conducts Training (Product training to Institute management / training to institute staff/
• Review Calendars training / Onboarding student training)
• Responsible for communications between both the entities
• Responsible for ensuring weekly updates and monthly reviews are conducted
• Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
• He/she will ensure the review calendar rhythm is maintained and accomplished.
• Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
• Sharing data templates on time to institutes
• Assisting in uploading/ loading details
• Ensures Cards dispatch for his/ her institutes
• Ensure coordination to upload Fee structure from backend LEO1 teams
• Collate feedbacks and address them on war footing.
• Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage

Required Key Skills :

• The role requires the person to interact with all top institutes, and their senior
• management teams we will need a seasoned resource.
• To be excellent in communicating skills and training skills
• They should be able to convince teams and staff on the products and get buy in.
• Should be open to travelling

Greetings from Analyttica Datalab. We are currently seeking an Analytics Manager to join our team!

If you are looking for a place to grow your skills and share our values this can be the right opportunity for you.

• Role: Analytics Manager
• Relevant Experience: 7-9 Years
• Type of Role: Full-Time
• Notice Period:1 Month or Less (Immediate Joiners-Preferred)
• Mandatory Skills: Data Analytics, Marketing Analytics, A/B Testing, SQL, Logistic Regression, Segmentation, Customer Analytics, Fintech, Python
• Work Location: Bangalore

About Us

We are fast growing technology enabled advanced analytics and data science start-up. We have clients in USA and India and those two geographies are our current market focus. We are developing

an Artificial Intelligence (AI) embedded data science and analytics product platform (patented in US) with a series of offerings to solve real world problems. We have a world-class team of in-house

technocrats, external consultants, SMEs, data scientists, and experienced business professionals driving the product journey.

What Can You Expect?

Along with the commercial aspects of the engagement (no bar for the right candidate), you can expect an agile environment, with progressive culture and state of the art workplace. You will be presented with a great learning opportunity, while interacting with people from diverse background with the depth and breadth of experiences. Our technical, SME, and business leadership team comprises of each professional with 15+ years of experience and strong credibility to their names.

What Role You Are Expected To Play?

As a Product Analytics Manager focused on growth, you’ll be responsible for guiding the Product Analytics feature and experimentation roadmap which may include but is not limited to go-to-market strategy for partnerships and application of analytics for optimizing the acquisition funnel strategy for our client. Specifically,

you will be responsible for driving higher originations by converting web and app visitors to long-term customers.

Roles and Responsibilities:

• Ability to work hands-on on the top prioritized and strategic initiatives to drive business outcomes.
• Lead and mentor a team of sr. analysts and analysts, fostering a culture of collaboration and data-driven decision-making.
• Work closely with US stakeholders and manage expectations on project delivery, team management and capacity management.
• Develop and implement measurement strategies across marketing and product initiatives, ensuring data accuracy and integrity.
• Conduct in-depth analyses of marketing and product performance, identifying key trends, opportunities, and areas for improvement.
• Design and execute A/B tests to optimize marketing campaigns and product features.
• Prior experience in lifecycle marketing and product cross-selling is preferred.
• Develop and maintain dashboards and reports to track key metrics and provide actionable insights to stakeholders.
• Collaborate closely with cross-functional teams (marketing, product, engineering) to understand business needs and translate data into actionable recommendations.
• Stay up to date on industry trends and best practices in analytics and data management.
• Own the delivery in-take, time management and prioritization of the tasks for your team, leveraging JIRA
• Prior experience working for a US based Fintech would be preferred.

Essential Experience and Qualification:

• Minimum 7 years of experience in marketing and/or product analytics.
• Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics). Master's degree is a plus.
• Proven expertise in SQL and data management.
• Hands-on experience with Python and advanced analytics techniques (e.g., regression analysis, classification techniques, predictive modeling).
• Hands-on experience with data visualization tools (e.g., Tableau, Looker).
• Hands-on exposure to Git & JIRA for project management.
• Strong understanding of A/B testing methodologies and statistical analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Coach and mentor team members on refining analytical approach, time management & prioritization.
• Prior experience working in a fast paced environment and working with US stakeholders

People & Culture

As a company, we believe in working hard and

letting our passion drive us to dream high and

achieve higher. We inspire innovation through

freedom of thought and creativity, and pursue

excellence while ensuring that our integrity

and ethical foundation remain strong.

Honesty, determination, and perseverance

form the core of our value system. Analyttica’s

versatile talent fulfils our value proposition by

taking on fresh challenges and delivering

solutions that blend skill and intuition (science

and art). Understanding the customer/partner

mindset helps us provide technology enabled

scientific solutions at scale for sustainable

business impact.

Industry

Twist Open UX provides consulting services in the areas of design and innovation. 

We are expanding our design team to keep pace with several exciting opportunities that are coming to us. We are on the lookout for UX designers, available to work at our studio in Bangalore. Candidates would require strong problem solving skills and independent self-direction. They would be required to work effectively in a team and handle client communication.

QUALITIES WE VALUE

Empathy for users who are different from you.

Executing UX design and visual design as a part of a multi-disciplinary team.

Collaborating on user experience planning.

Communicating with clients.

Researching interaction design trends.

Researching technology trends.

ROLE REQUIREMENTS

Two or more years of user experience design experience for software, web applications and/or mobile devices.

Strong conceptualisation ability, drawing skills and paper prototyping technique.

Cognisant of production timelines and having attention to detail.

Ability to create task flows, high fidelity wireframes, micro interactions as well as visual design.

Strong working knowledge of Figma, Sketch, Axure and associated UX design tools.

Experience with user interface design patterns and standard UX practices and heuristics.

Strong written and verbal communication skills.

ADDITIONAL

Bachelor’s or Master’s degree in interaction design, new media design or related design field.

Portfolio to accompany resume.

Background check and reference checks required upon hire.

1. Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
2. Designing the visual identity of digital products.
3. Implementing strategy of typography, iconography, colors, layout
4. Creating responsive design comps on the basis of wireframes
5. Asking smart questions, taking risks and championing new ideas
6. Bringing expert opinion on best-practices, patterns and trends
7. Translating high-level explicit and latent requirements into functional user interfaces
8. Presenting designs and articulating design decisions
9. Communicating design rationale and maintaining consistency throughout the project
10. Executing designs as a part of software development teams

• Strive to make your work intuitive, compelling and a delight to see.
• Be a self-motivated team player with a positive, solution-oriented attitude
• Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
• Be open to receiving feedback and constructive criticism.
• Excellent verbal, written, and visual communication skills
• Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
• A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Experience in Education Technology would be great

1. Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
2. Designing the visual identity of digital products.
3. Implementing strategy of typography, iconography, colors, layout
4. Creating responsive design comps on the basis of wireframes
5. Asking smart questions, taking risks and championing new ideas
6. Bringing expert opinion on best-practices, patterns and trends
7. Translating high-level explicit and latent requirements into functional user interfaces
8. Presenting designs and articulating design decisions
9. Communicating design rationale and maintaining consistency throughout the project
10. Executing designs as a part of software development teams

• Strive to make your work intuitive, compelling and a delight to see.
• Be a self-motivated team player with a positive, solution-oriented attitude
• Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
• Be open to receiving feedback and constructive criticism.
• Excellent verbal, written, and visual communication skills
• Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
• A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Experience in Education Technology would be great