Telecaller - Loan Collection / Recovery

About the Organisation

NeevJivan Foundation is a socially driven NGO dedicated to empowering marginalized communities in rural Maharashtra through skill development, vocational training, and entrepreneurship programs. Our goal is to create sustainable livelihoods and reduce income inequality by offering underprivileged individuals the tools to succeed in the modern economy.

We have already seen success in Jawhar and Dahanu talukas in Palghar district and plan to scale further.

Role Overview

The Fundraising Associate will be responsible for researching and identifying funding opportunities, managing donor relationships, and ensuring effective communication with donors. The role involves corporate fundraising, crowdfunding campaigns, donor stewardship, and database management. The associate will play a key role in securing funds for NeevJivan Foundation’s programs and ensuring donor retention.

Role & Responsibilities

Fundraising & Donor Research

● Conduct research to identify potential corporate donors based on thematic areas (livelihood, skill development, women empowerment) and geographic focus.

● Identify key contacts through LinkedIn, websites, and other platforms for outreach.

● Initiate cold email outreach and follow up to convert leads into potential funders.

● Develop outreach strategies for identified donor prospects based on the research.

Donor Outreach & Engagement

● Send out initial communication and nurture relationships with potential donors.

● Manage the donor pipeline, ensuring seamless transitions from outreach to field visits and proposal submissions.

● Organize donor field visits and ensure engagement with NeevJivan’s initiatives.

● Maintain donor relationships through personalized communication, reporting, and timely acknowledgment (thank you letters, 80G receipts, etc.).

Grant & CSR Fundraising

● Coordinate the due diligence documentation required for donor partnerships.

● Develop and update fundraising collaterals, including narratives, reports, and storytelling materials.

● Explore new funding sources, such as domestic foundations and grants, and expand donor outreach.

● Facilitate the signing of multi-year contracts and MoUs with donors.

Crowdfunding & Event Management

● Organize and manage crowdfunding campaigns, leveraging digital marketing strategies.

● Plan and execute fundraising events to engage supporters and attract new donors.

● Coordinate with marketing and program teams to showcase impact stories and promote fundraising initiatives.

Donor Management & Reporting

● Generate donor reports, utilization certificates, and impact reports to ensure transparency.

● Maintain and update donor databases using CRM tools like Zoho.

● Ensure all donor-related documentation is completed efficiently and submitted on time.

Key Performance Indicators (KPIs)

● Identify 15-20 relevant donors annually with at least 30% conversion.

● Establish multi-year funding contracts and MoUs.

● Retain existing donors through strong relationship management.

● Expand donor outreach and secure new funding sources.

● Maintain an organized and updated donor database with streamlined reporting.

Skills & Competencies

Technical Skills

● Proficiency in MS Excel, Word, and PowerPoint.

● Strong verbal and written communication skills.

● Ability to prepare detailed reports and presentations.

● Basic knowledge of sales and marketing

Soft Skills

● Strong negotiation and relationship-building abilities.

● Detail-oriented and highly organized.

● Proactive, energetic, and results-driven.

● Ability to engage with senior-level stakeholders.

● Strategic thinking and problem-solving mindset.

Desirable

● Experience with CRM software (Zoho preferred) for donor management.

● Prior experience of B2B sales.

Collaboration & Reporting

● Work closely with program teams for field visits and donor engagement.

● Coordinate with finance teams for fund utilization reports.

● Collaborate with marketing teams for storytelling and donor reports.

● Report directly to the Founder and Director of NeevJivan Foundation.

Opportunities for growth

● Navigating donor priorities and shifting funding landscapes requires one to keep ears to the ground, and this role will foster the growth of sectoral knowledge.

● Securing positive responses from potential funders requires patience and persistence. This role will build the agility and flexibility required to change work approaches and styles based on the changing organisational and donor priorities.

● Opportunity to lead fundraising initiatives and gain entrepreneurial experience by working closely with the Founder.

● Potential career growth into strategic Development roles.

Education & Experience

● Minimum: Graduate (MBA in Marketing preferred).

● Experience: Minimum 2 years in fundraising, sales, or B2B engagement (mandatory). Social sector experience preferred.

Location & Compensation

● Location: Dahanu Taluka, Palghar District, Maharashtra.

● Salary: Competitive and aligned with industry standards based on experience.

NeevJivan Foundation is an equal-opportunity employer. We encourage passionate individuals who believe in sustainable social impact to apply.

Technical:

• Expertise in WordPress customization, development and knowledge of plugins and API integration Should be well versed in WordPress.
• Must have knowledge to create their own theme and able to do customization in existing/premium theme.
• Must have experience of plugin customization and also aware about a new plugin development.
• Must have the Knowledge of existing WordPress’s functions, hooks, plugins.
• Experience in WordPress is mandatory, other Open Sources/frameworks experience would be considered as an added advantage.
• WordPress integration directly from PSD/AI/Sketch would be considered as an added advantage.
• Must have knowledge of basic php and MYSQL concepts.

Non-Technical:

• Interpersonal skills
• Good communication
• Decision making
• Good Team player
• Good Listener

Roles & Responsibilities:

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping to formulate an effective, responsive design and turning it into a working theme and plugin.

Role: Javascript Developer [Backend Developer + Frontend]

Opening for MERN Stack Developer to lead scalable Development with competencies in: 

• Expert of NodeJS, Express & MongoDB, REST Apis
• Experience in Docker
• Exposure to React, Redis, will be preferred.

Industry: IT-Software / Software Services (SaaS)

Functional Area: Internet & Cloud Technologies

Role Category: Programming & Deployment

Role: Software Developer

Employment Type: Permanent Job, Full Time

Desired Experience: 2-4 years

Desired Qualifications: B.E. / B.Tech / M.Tech / MCA

Key-Skills:

Node.js  | Express  | REST Api   | Javascript  | Redux-Saga |   MongoDB | Web security TLS/SSL | Web Sockets |   Promises & Call-backs | Database & Data structures |   Redis | Elasticseach | React.Js

Key Deliverables: 

• New feature design and implementation, Bug fixing, testing and performance tuning.
• Work on the API and Engines.
• Code deployment on cloud & maintenance of the same.
• Take complete ownership of a product/feature from setup to deployment.
• Time-bound feature delivery & updating.
• Cost-saving using efficient & effective technologies

Role and Responsibilities: 

• Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
• Manage Key-value based databases like Redis.
• Active participation in the development of a sophisticated platform as one of the leading developers.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Respond promptly and professionally to bug reports. 
• Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
• Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
• Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
• Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.

• Very strong in HTML & mobile techniques;
• Strong knowledge of Codeigniter / Laravel;
• Front-end skills HTML, CSS, CSS3, CSS3 animations, JavaScript,bootstrap;
• Experience with Angular or React;
• Popular JavaScript libraries/frameworks e.g. jQuery, LESS / Sass;
• Back-end skills PHP, MySQL or equivalent language such as C#, java, etc.;
• Strong knowledge of source control e.g. Bitbucket, Github;
• Experience with deployment and configuration of common stacks (LAMP, MERN, MEAN)
• Ability to work with design files for web development needs;
• In-depth experience with MongoDB & MySQL, including SQL & PL/SQL, or NoSQL query building
• Knowledge of tools & frameworks such as Gulp, Grunt, Node, Composer, etc.
• Ability to work with APIs;
• Experience working with CMS systems e.g. Magento, Wordpress;
• Good knowledge of web hosting environments e.g. cPanel, AWS, Google;
• Python skills are a plus