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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Job Description: Pre-Sales Technical Consultant - Delhi TBU Pre-Sales
Location: Delhi ( Only Local Candidates to Apply)
Department: Presales (TBU)
Reports to: Technical Manager Presales
Job Type: Full-time
Experience Level: 1-3 years
About the Role
We are seeking a highly skilled and motivated Presales Technical Consultant with a strong background in Electronic Surveillance technologies, including CCTV, Access Control, Video Management Systems (VMS), ANPR, and other security solutions. You will play a key role inbridging the gap between customer needs and technical solutions by delivering customized proposals, technical demonstrations, and solution designs in collaboration with sales and engineering teams.
Key Responsibilities
• Solution Design and Customization:
o Technical presales professionals work with clients to understand their technical requirements and design solutions that fit their specific business needs. This may involve configuring and customizing products, integrating different technologies, and ensuring that the solution aligns with the client's infrastructure.
o They analyze client challenges and propose relevant products or services, often creating detailed technical presentations, demos, and proof of concepts (PoCs) that showcase how the solution will work in the client’s environment.
• Product Demonstrations:
o One of the core responsibilities is delivering live or recorded product
demonstrations. These demos illustrate the solution's features and capabilities, address technical queries, and demonstrate how the product can solve the client’s business challenges.
o Technical presales engineers often use real-world examples, simulations, or customized demos to ensure the potential customer can see how the solution will operate in their specific use case.
• Technical Consultation and Advisory:
o They act as technical advisors to customers throughout the sales process, answering in-depth technical questions, resolving concerns, and providing insights on how a product can integrate with the customer’s current systems.
o In complex environments, they may offer consulting services, such as
architectural design, capacity planning, and scalability assessments to
ensure the proposed solution is viable and effective for the client’s needs.
• Proof of Concept (PoC) Development:
o Technical presales often spearhead the creation of PoCs, which allow potential customers to test the solution in their own environment. This hands-on approach provides a direct opportunity for clients to verify the solution's functionality and ensure it meets their technical and business needs before making a purchasing decision.
o PoCs help mitigate risk and showcase the specific advantages of the product or solution being proposed.
• RFP/RFI Response:
o Technical presales engineers are often responsible for responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) issued by clients. These documents typically outline the client’s technical and business requirements, and it is the presales engineer’s role to provide detailed technical responses, demonstrating how the proposed solution meets or exceeds these requirements.
o They collaborate with the sales and product teams to ensure responses are both technically accurate and commercially viable.
• Technical Documentation:
o Creating and maintaining technical documentation is a key part of the presales role. This can include solution architecture diagrams, technical
specifications, and proposal documents. These materials help provide clarity and detail about the proposed solution and how it will be implemented.
Required Skills & Qualifications
• Bachelor's degree in Electronics, IT, Telecommunications, or a related technical discipline.
• 1-3 years of experience in a presales or technical consulting role or a technical implementation specialist within the electronics industry surveillance or security industry.
• Solid understanding of:
o CCTV (Analog, IP-based systems)
o Access Control Systems
o Video Analytics / AI-based Surveillance
o VMS (e.g., Milestone, Genetec, Axis, etc.)
o Intrusion Detection & Perimeter Security
• Proficiency in Visio, and MS Office suite.
• Strong presentation and communication skills.
• Ability to translate technical features into customer benefits.
• Experience with tenders and solution costing.
What We Offer
• Competitive salary and performance incentives
• Opportunity to work with cutting-edge surveillance technologies
• Professional development and certification support
• Collaborative, tech-driven work environment
Job Responsibilities:
- Work closely with the marketing team to build high conversion landing pages. Maintain and improve our marketing codebase
- Contribute ideas and efforts to improve the quality and efficiency of the marketing workflows
- Write code using agile methods and tools. Plan, create, and execute (manual and automated) frontend tests.
- Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors
Required Skills:
- Minimum 2-4 years of experience in Front-end development.
- Fluency in HTML, CSS, JS, jQuery, Bootstrap
- Good knowledge of Node.js and Rest APIs
- Experience in page speed optimization
- Experience in writing responsive and cross-browser compatible frontend code
- Good understanding of the modern frontend ecosystem.
- Strong problem-solving skills. Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
- You are a self-starter, capable of working independently.
- True love for technology and what you do.
- Maniacal attention to detail.
Good to have:
- Experience in WordPress theme development
- Understanding of basic technical SEO principles
- Knowledge of a frontend framework like Angular
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
1.Job ID-EMSP0120PS
- Primary skill:
- Splunk Development and Administration
- Secondary skill:
Python, Splunk DB connect, Visual Studio (C#), BitBucket, Kafka, Devops tools.
- 4. Years of Experience: 5-8 Years
- Location:(Hybrid Model)-Pune
- Position-1
- Budget- - 5-6 years (Max up to 17 LPA) and 6-8 Years (Max up to 22 LPA)
- NP- Immediate
Primary Role & Responsibility:
As a software engineer, your daily work involves technically challenging applications and projects where your code makes a direct contribution to the further development and upkeep of our software suite and to its application in projects.
You should be able to create Splunk dashboards, apps and should have good understanding of source interfaces for Splunk.
You should have idea of onboarding of data from different sources like JSON, XML, syslog, errorlog files.
As a software engineer, we expect much more from you than just the ability to design and develop good software. We find it important that you possess an inherent drive to get the best out of yourself every day, that you are inquisitive and that you are not intimidated by situations which require you to branch off from the beaten track. You work together with colleagues in a SCRUM team. In addition, you have regular contact with other software teams, software architects, testers and end users. Good communication skills are therefore extremely important, as well as the ability to think pro-actively and suggest possible improvements. This gives you every opportunity to contribute your personal input and grow and develop within the department.
The often complex functionality of the software includes business logic, controls for logistical transport, communication with external computer systems, reporting, data analysis and simulation. This functionality is spread across various components. You design, program and test the software based on a design concept and a set of requirements. In some cases, you will have to personally formulate these requirements together with the (end) users and / or internal stakeholders. Learn more about the Software modular stack
Desired Profile & Experience: Knowledge of Kafka and experience with Java
- Splunk Architecture, on-premise and cloud based deployment.
- IoT edge.
- Analytical skills and capabilities to understand how raw (unstructured) data needs to be transformed into processed information.
Have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you’ve already benefitted from Conviva technology, helping the world’s leading streaming publishers deliver exceptional streaming experiences and grow their businesses.
Conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time. The Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale. If this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices. With Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second.
As Conviva is expanding, we are building products providing deep insights into end user experience for our customers.
Platform and TLB Team
The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real time. Engineer the next-gen Spark-like system for in-memory computation of large time-series dataset’s – both Spark-like backend infra and library based programming model. Build horizontally and vertically scalable system that analyses trillions of events per day within sub second latencies. Utilize the latest and greatest of big data technologies to build solutions for use-cases across multiple verticals. Lead technology innovation and advancement that will have big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.
What You’ll Do
This is an individual contributor position. Expectations will be on the below lines:
- Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva's products
- Responsible for the architecture of the Conviva platform
- Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
- Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements etc.
- Lead a team to develop a feature or parts of the product
- Adhere to the Agile model of software development to plan, estimate, and ship per business priority
What you need to succeed
- 9+ years of work experience in software development of data processing products.
- Engineering degree in software or equivalent from a premier institute.
- Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
- Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
- Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
- Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
- Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
- Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity
Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their businesses ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision, and Warner Bros Discovery.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
Job Summary: We are looking for a senior DevOps engineer to help us build functional systems that improve customer experience. They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs.
Key Responsibilities
- Utilise various open source technologies & build independent web based tools, microservices and solutions
- Write deployment scripts
- Configure and manage data sources like MySQL, Mongo, ElasticSearch, etc
- Configure and deploy pipelines for various microservices using CI/CD tools
- Automated server monitoring setup & HA adherence
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Coordination and communication within the team and with customers where integrations are required
- Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.
- Work with product team to design automated pipelines to support SaaS delivery and operations in cloud platforms.
- Review and act on the Service requests, Infrastructure requests and Incidents logged by our Implementation teams and clients. Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues
- Modifying and improving existing systems. Suggest process improvements and implement them.
- Collaborate with Software Engineers to help them deploy and operate different systems, also help to automate and streamline company's operations and processes.
- Developing interface simulators and designing automated module deployments.
Key Skills
- Bachelor's degree in software engineering, computer science, information technology, information systems.
- 3+ years of experience in managing Linux based cloud microservices infrastructure (AWS, GCP or Azure)
- Hands-on experience with databases including MySQL.
- Experience OS tuning and optimizations for running databases and other scalable microservice solutions
- Proficient working with git repositories and git workflows
- Able to setup and manage CI/CD pipelines
- Excellent troubleshooting, working knowledge of various tools, open-source technologies, and cloud services
- Awareness of critical concepts in DevOps and Agile principles
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Extensive experience in DevOps engineering, team management, and collaboration.
- Ability to install and configure software, gather test-stage data, and perform debugging.
- Ability to ensure smooth software deployment by writing script updates and running diagnostics.
- Proficiency in documenting processes and monitoring various metrics.
- Advanced knowledge of best practices related to data encryption and cybersecurity.
- Ability to keep up with software development trends and innovation.
- Exceptional interpersonal and communication skills
Experience:
- Must have 4+ years of experience as Devops Engineer in a SaaS product based company
About SuperProcure
SuperProcure is a leading logistics and supply chain management solutions provider that aims to bring efficiency, transparency, and process optimization across the globe with the help of technology and data. SuperProcure started our journey in 2017 to help companies digitize their logistics operations. We created industry-recognized products which are now being used by 150+ companies like Tata Consumer Products, ITC, Flipkart, Tata Chemicals, PepsiCo, L&T Constructions, GMM Pfaudler, Havells, others. It helps achieve real-time visibility, 100% audit adherence & transparency, 300% improvement in team productivity, up to 9% savings in freight costs and many more benefits. SuperProcure is determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for the company.
Super Procure is backed by IndiaMart and incubated under IIMCIP & Lumis, Supply Chain Labs. SuperProcure was also recognized as Top 50 Emerging Start-ups of India at the NASSCOM Product Conclave organized in Bengaluru and was a part of the recently launched National Logistics policy by the prime minister of India. More details about our journey can be found here
Life @ SuperProcure
SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.
Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources,
mentorship and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.
Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry everyday? DO APPLY.
OTHER DETAILS
- Engagement : Full Time
- No. of openings : 1
- CTC : 12 - 20lpa
• Understanding of OOPS Concepts and data structure
• Have practical knowledge/experience in JAVA , Microservices , Springboot , hibernate and
MySQL database
• Have idea in scrum and agile methodologies
• Good communicator and problem-solving attitude is a sure winner
• Teamwork skills, great attention to detail and organizational skills
DevOps Engineer
KNOLSKAPE is looking for a DevOps Engineer to help us build Educational platforms and products that make learning experiential for leaders of the world.
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, setting up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
- 2+ years of experience in building infrastructure experience with Cloud Providers ( AWS / Azure / GCP)
- Build and Deployment Management (Gitlab).
- Experience in writing automation scripts using Shell, Python, and Terraform based.
- Good experience in building pipelines with YAML-based knowledge of the GitLab environment.
- System Administration skill set.
- Docker/Kubernetes container infrastructure and orchestration
- Deploying/operating NodeJs/PHP/LAMP framework-based clusters with infrastructure.
- Monitoring, metrics collection, and distributed tracing
- Infrastructure as code” – Experience with Terraform preferred.
- Strong AWS Deployment Experience
- Provide system-level technical support
- Desire to learn new technologies while supporting existing
Roles and Responsibilities
- End to End-building CI/CD pipelines using tools like Jenkins and Jenkins Pipelines etc.
- Build CI/CD pipelines to orchestrate provisioning and deployment of both large scale systems
- Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual)
- Develop, improve, and thoroughly document operational practices and procedures.
- Perform tasks related to securing and keeping the products, tools, and processes you are responsible for securing our infrastructure.
- Agile software development practices
- Understand IT processes, including architecture, design, implementation, and operations
- Open Source development experience
- Self-motivated, able and willing to help where help is needed
- Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Location: Bangalore
About KNOLSKAPE
KNOLSKAPE is an end-to-end learning and assessment platform for accelerated employee development. Our core belief is that desired business outcomes are achieved best when learning needs are aligned with business requirements, but traditional methodologies for capability development require a new, more updated approach. Keeping with this philosophy, we offer engaging, immersive, and experiential learning and assessment solutions - strategy cascading, business acumen, change management, leadership pipeline, digital capabilities, and talent assessments. Leveraging a blended omnichannel delivery model, KNOLSKAPE offers instructor-led classroom sessions, live virtual sessions, and self-paced courses to suit every learning need.
More than 300 clients in 25 countries have benefited from KNOLSKAPE's award-winning experiential solutions. A 120+ strong team based out of offices in Singapore, India, Malaysia, and the USA serves a rapidly growing global client base across industries such as banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.
KNOLSKAPE is a global Top 20 gamification company, recipient of numerous Brandon Hall awards, and has been recognized as a company to watch for in the Talent Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by Bersin by Deloitte.
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. . You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals You will be part of a talented software team that works on mission-critical applications
Responsibility
- Write automated test cases to test code.
- Excellent teamwork skills with an ability to get the work done with minimal
- Experience with multiple mobile platforms is a plus.
- A passion and will to accept any new technical challenge that may come across.
- Linux scripting and SSH terminal
- Conceptual, Working knowledge of - DBMS, SQL, PL/SQL.
- Ability to write clean and documented code.
- A team player can provide technical expertise for a small team of developers.
- Strong hands-on and experience in core Java - Java/J2EE
- Design and implement new features, create UI, debugging, and data modeling.
- To update and sync with other team members daily.
- Ability to communicate effectively, both written and oral, at all levels to various technical and non-technical audiences
- Testing all applications against software and hardware versions. Provide timely turnaround and documentation of things implemented.
Additional preferred skills * JSP/Servlets OR JQuery/HTML5 AND JavaScript
Requirements:-
- Working knowledge of - MySQL.
- Working experience on Struts/Spring.
- Experience with web services standards and related technologies - SOAP/Rest, AJAX, JSON, and XML.
Your Responsibilities :
1) Building highly scalable and secured applications/microservices and responsive APIs
2) Assessing the security risks associated with the platform architecture and suggesting/implementing suitable changes for the same.
3) Architect and implement back-end services to support our mobile and web clients.
4) Creating and implementing database schemas that represent and support business processes.
5) Use best software development practices and processes including unit testing, code reviews, and site monitoring post deployment.
6) Continue to research and evaluate new technologies that may improve performance and elegance of our software implementation.
7) Explore and Integrate third-party APIs when required for the project.
8) Work closely with the rest of the team to bring our features into production.
Your skills :
- Hands-on experience in Django Framework.
- Strong Knowledge of Python.
- Strong Knowledge of MVC design pattern and object oriented programming concepts.
- Strong knowledge of RDBMS like Postgresql and Database schema design.
- Experience in developing robust and secure RESTful web API and microservices using Django/Python.
- Experience in Test Driven Development.
- Experience in handling No-SQL MongoDB or similar.
- Hands-on experience in GitHub.
- Experience in CI, CD tools like jenkins.
- Experience in managing cloud-based web applications on Amazon Web Services or Google Cloud.
- You love code and up for the challenge!










