Sr. Product Manager

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Position : Automation Testing with C#

Exp : 5-9 yrs

Location : Hyderabad

Client : Mphasis

Looking for Immediate candidates

Virtual interview on 19th July

Job description

We are seeking a skilled Automation Test Engineer with hands-on experience in C# and Selenium to join our QA team. The ideal candidate will be responsible for designing, developing, and executing automation scripts using Selenium WebDriver with C#. You will work closely with developers, business analysts, and other QA engineers to ensure product quality and enhance test automation coverage.

Key Responsibilities:

• Design and implement robust and reusable test automation frameworks using Selenium with C#
• Develop and maintain automation test scripts for web applications
• Execute automated test cases and analyze test results
• Collaborate with development and QA teams to understand requirements and improve test processes
• Integrate automated tests with CI/CD pipelines (e.g., Azure DevOps, Jenkins)
• Identify, record, and thoroughly document bugs
• Contribute to test planning and documentation efforts

Must-Have Skills:

• Strong programming skills in C#
• Expertise in Selenium automation
• Good experience with automation frameworks SpecFlow
• Solid understanding of SDLC and STLC processes

Key Responsibilities:

• Assist in planning and executing email marketing campaigns to generate leads.
• Create engaging email content tailored to potential clients interested in web design, mobile app development, and SEO.
• Manage and grow email contact lists.
• Monitor email performance metrics such as open rates, click-through rates, and conversions.
• Research and identify potential B2B leads and contribute to the lead generation pipeline.
• Work closely with the sales and marketing teams to align email campaigns with business goals.
• Use tools like Mailchimp, HubSpot, or similar platforms to manage campaigns.

Requirements:

• Strong written communication skills.
• Basic understanding of digital marketing and email platforms.
• Interest in web technologies and digital services.
• Self-motivated and eager to learn.
• Bachelor’s degree in Marketing, Communications, or a related field

We are looking for a creative and detail-oriented Graphic Designer to join our team in Jammu. The ideal candidate will have a strong portfolio, a passion for visual storytelling, and the ability to design across digital and print media.

Key Responsibilities-

• Create engaging and on-brand graphics for a variety of platforms.
• Collaborate with marketing content and product teams to develop design concepts.
• Edit and finalize designs based on feedback.
• Maintain brand consistency throughout all design projects.
• Stay updated with industry trends, tools and design software.

Requirements-

• 2-5 years of proven graphic design experience.
• Proficiency in tools like Adobe Photoshop, Illustrator, InDesign, CorelDRAW or similar.
• Strong portfolio showcasing creative and professional design work.
• Ability to manage multiple projects and meet deadlines.

Role & responsibilities

Drive sales and meet targets by engaging with potential and existing clients via phone, email, and in-person meetings.

In this employment, you are required to do at least 3 client meeting in a week and ensure effective communication and relationship management

Preferred candidate profile

Consult with Product expert Team if any Query arises from Client.

To Convert Prospect into Customers and generate revenue and achieve the assigned Revenue Goal.

Provide regular sales reports and feedback to the Sales Manager.

Urgent Hiring!!!

We are looking for Android Developer

Job Description:

• 0.6 month+ years of experience in developing Android applications
• Proficiency in Java, Kotlin, or C++.
• Ability to easily use Android Studio, including the Android SDK.
• Prior experience as an Android Developer will be advantageous.
• Excellent coding and proofreading skills.
• Ability to manage your workload with minimal supervision
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order

Openings: 5 position

Experience: 0.6 to 2 years

Location: Surat (onsite/full-time only)

Thanks!

Responsibilities: 

• Write user-focused content that explains how to use different product features. 
• Develop engaging technical content for developer wikis, user guides, integration guides, and how-tos. 

• Fine-tune and prepare content to appeal to non-technical end-users, programmers, system administrators, designers, and analysts. 
• Develop and oversee illustrative material, flowcharts, examples, and tutorials that show how to use software features on the company platform. 
• Actively participate in developing scalable documentation strategy, policy, and guidelines. 
• Analyze documents to enhance the accuracy, completeness, and relevance of content and maintain continuity of style. 

Requirements 

• Experience as a technical writer, editor, or content strategist, with a focus on software and workflow applications. 
• Adept in creating bovr-to guides, user guides, and wikis with extraordinary presentation skills. Transform complex concepts into clear, concise, and meaningful topics - simplicity is the key. 
• Work closely with cross-functional teams to identify and close documentation gaps. 
• Experience with Atlassian tools or Click Up. 
• Strong technology fundamentals: We expect you to go from the highest level of abstraction to

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
•  

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

Responsibilities:

As a Power Platform developer, you will be responsible for analysis, prototyping, designing, and building solutions to meet business requirements. The ideal candidate is a self-starter and creative developer who can intake business automation requests, research how they can be met using the Microsoft cloud, design and build solutions to meet those needs, and present working prototypes to showcase process automation opportunities.

Requirements:

• 3+ Years of Knowledge of IT systems development experience, with a primary focus on the Microsoft solution stack
• Hands-on Knowledge of Power Platform, Microsoft technologies and Hybrid/Cloud technologies
• Understanding of the capabilities of Power Apps, Power Automate, PowerBI, Robotic Process Automation (RPA), Office 365/SharePoint Online, and Teams
• understanding of the full lifecycle of development: Analysis, Research, Prototyping, Design, and Development
• Understanding of Agile methodology and self-starter who can quickly acclimate to a dynamic environment
• Thorough knowledge of SharePoint Online features for collaboration and business process automation
• Great communication skills (written and Spoken in English)
• Bachelor's Degree in Computer Science or a related field or the equivalent demonstrated experience