Vice President- Sales

Hiring : Dynamics CRM Developer Gen AI

Exp - 8+yrs

Location - Pan India

Required Skills & Qualifications

Experience: 8+ years overall; 3+ years across Dynamics 365/Dataverse/Power Platform;

2+ years applied GenAI (Azure AI/OpenAI, Cognitive Search).

Dynamics / Dataverse: Tables, forms, views, BPFs, security roles, solution management; plugins (C#), JS, web resources.

Power Automate: Cloud flows, connection references, error handling, admin controls (DLP, environment, capacity), and governance.

Copilot Extensibility: Building copilots or extending Microsoft Copilot experiences with custom actions/skills, connectors, and prompt-orchestration grounded in Dataverse/Azure Search.

Azure AI & Search: Azure OpenAI (GPT/embeddings), Cognitive/Vector Search, embedding strategies, chunking, hybrid/semantic search, and RAG patterns.

Integration: REST/Graph APIs, Azure Functions, Logic Apps, Eventing (Service Bus/Queues), OAuth2/AAD.

DevOps & ALM: Git/Azure DevOps, CI/CD for solutions and infrastructure (Bicep/ARM/Terraform good to have), release gates, secrets management.

Security & Compliance: RBAC, Managed Identity, Key Vault, data loss prevention, content filters/guardrails.

Key Responsibilities:

Solution Design & Delivery

Architect and implement AI-enabled apps using Dataverse, Model-Driven/Canvas Apps, and Power Automate with robust governance and environment strategies.

Build Copilot extensions (e.g., custom skills, plugins, connectors, prompts, grounding with Dataverse/Azure Search) to automate workflows and enhance user productivity.

Integrate Azure OpenAI Service / Azure AI Foundry models for summarization, classification, RAG, and copilots; implement guardrails, content filters, and prompt-engineering patterns.

Implement RAG pipelines using Azure Cognitive Search / Vector Search, embeddings, chunking, and grounding with enterprise data (SharePoint, Dataverse, Blob, SQL).

 Dynamics 365 / Dataverse

Configure entities/tables, relationships, BPFs, business rules, and security roles; ensure least-privilege access and compliant data boundaries.

Implement server-side logic (plugins, custom actions), client scripting (JavaScript), and web resources where required.

Validate and optimize solution layering, ALM, and environment promotion (DEV/UAT/PROD).

Power Automate & Admin Controls

Design resilient cloud flows with retry/exceptions, idempotency, and throttling strategies; govern DLP policies, environment strategies, and connection references.

Build/maintain custom connectors for internal/external systems (Graph, Dynamics, Azure Functions, REST).

 Azure AI & Integrations

Develop Azure Functions / Logic Apps for integration and orchestration; secure with Managed Identity and Key Vault.

Configure Cognitive Search indexers, skillsets, and vector stores; implement semantic ranking and hybrid search.

Instrument solutions with Azure Monitor / App Insights for telemetry, cost governance, safety events, and performance.

Quality, Security & Compliance

Enforce secure coding, data residency, PII handling, content safety, and RBAC across resources.

Create test strategies (unit, integration, functional), golden datasets/prompts, and evaluate LLM quality metrics (groundedness, precision/recall for RAG, hallucination rate).

Contribute to documentation, runbooks, and user enablement for AI features.

If any customer visits to site, need to explain them about the Project and Amenities. Should show them the available Plots, Flats & Villas. 

Develop and maintain strong customer relationships.

Identify new sales opportunities and potential clients.

Keep up-to-date with industry trends and competitor activities.

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

Responsibilities:

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Responsibilities

• Deliver products on scope, time and with the highest quality
• Set up coding standards and processes in the team 
• Ensure adherence to engineering best practices, scalable architecture and modular design
• Lead efforts of a rapidly growing engineering team of strong individual contributors
• Lead design and code reviews and ensure high quality in implementation
• Ensure performance and security criteria are met
• Communicate technical directions to all levels within the company
• Report the status of work and present solutions 
• Contribute to organization-level goals like talent hiring, people skill development, etc.

Qualifications

Required Experience

• Love for Software and the Microsoft tech stack.
• 4+ years of experience with .NET, C#, ASP.NET, Microsoft Azure, etc
• Passion for upcoming tech; experience/tinkering with ASP.NET Core, Azure Cosmos DB, etc
• Basic SQL programming 
• Ability to work with client-side scripting languages; newer frameworks and paradigms such as React, Flutter or Angular
• 2+ years of experience developing large/complex application end-to-end

Technical Skills

• Proficiency in Web Development is required.
• Strong middle-tier development (API's).
• Should be hands-on with the technical deliverables.
• Very strong software engineering - design, development and testing, experience.
• Good understanding of design / architectural patterns and automation platforms.

Other Skills

• Excellent written and oral communication, team skills
• Ability to handle ambiguity and collaborate across multiple groups
• Ability to manage multiple projects/tasks concurrently and drive them to success
• Facilitate collaboration in cross-company discussions (i.e. vendor teams)
• Sound problem resolution, judgment, negotiating and decision making skills
• Excellence in strategic thinking, leadership and be able to influence without authority.
• Ability to rapidly assimilate new information and techniques