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Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement
Criteria:
- Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
Description
Position Overview:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
Key Responsibilities:
● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join company?
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
● Professional development and growth opportunities.
Role-
As a talent acquisition specialist, you will be responsible for managing the recruitment process from role
definition to on-boarding for entry to leadership hiring across India. You will partner with the business and
leadership teams to design & execute recruiting strategies and effectively interface with social networks, third
party recruiters or other recruitment service providers where required.
Key Accountabilities:
End to end accountability for recruitments across India geography
Networking to build, manage and maintain a pipeline of future fit external talent leveraging digital and
social channels
Create and implement innovative and out of the box sourcing strategies and engagement to bring the best
talent in Unilever.
Proactively manage and build candidate relationships and communicate the Unilever employment value
proposition to prospective hires
Managing internal and external recruitment activities placing priority on filling key roles in line with agreed
global processes and Service Level Agreements- Drive flex experiences and alternate channels of hiring
for the function.
Delivering superior candidate, hiring manager and stakeholder experience.
In conjunction with the Talent Manager and HRBPs, developing effective recruitment forecasts to
accurately predict our future talent requirements basis business ambition.
Provide and analyse data on key metrics for recruitment, application flow, sources and quality of talent as
required
Managing Applicant tracking system data integrity and accuracy
Advising the Talent Manager on changing trends in the Indian Talent Market to be able to share talent
insights.
Working along with the leadership team to design and deliver cutting edge recruitment campaigns, process
improvements & tech in recruitment.
Create and implement innovative and out of the box sourcing strategies and engagement to bring the best
talent in Unilever.
All about You:
You should be passionate about hiring the best talent, delivering world class experience to employees on their
key moments, networking, and building Unilever businesses by recruiting its people!
Exceptional relationship and stakeholder management skills is a must
Experience of applying a variety of sourcing techniques- (job boards, building preferred supplier lists,
recruitment advertising, social media recruiting etc) is an added advantage
Ability to influence with data and insights
Ready for Contractual role
Experience: 6+ years • Must have experience in SAP delivery, with at least Two SAP implementations • Should be able to lead a team of SAP FICO, FM and FSCM functional experts in the design, implementation, and Support of SAP FICO, FM and FSCM modules • Act as the subject matter expert for SAP FICO, FM & FSCM modules, including design, configuration, and testing of the system • Should have experience with end-to-end implementation of SAP FICO and FM modules • Should be proficient in SAP FICO configuration, customization, and enhancement techniques. • Should have good understanding of finance and accounting principles and processes. • Should have strong knowledge of SAP FICO module functionalities, including general ledger, accounts payable. • Must have experience with accounts receivable, asset accounting, controlling, and Funds Management. • Should have knowledge in integration with PS, PM, HR, MM, SD, FICA, CS, REFX & Bank Application
Job Responsibilities:
- Managing and maintaining the efficient functioning of containerized applications and systems within an organization
- Design, implement, and manage scalable Kubernetes clusters in cloud or on-premise environments
- Develop and maintain CI/CD pipelines to automate infrastructure and application deployments, and track all automation processes
- Implement workload automation using configuration management tools, as well as infrastructure as code (IaC) approaches for resource provisioning
- Monitor, troubleshoot, and optimize the performance of Kubernetes clusters and underlying cloud infrastructure
- Ensure high availability, security, and scalability of infrastructure through automation and best practices
- Establish and enforce cloud security standards, policies, and procedures Work agile technologies
Primary Requirements:
- Kubernetes: Proven experience in managing Kubernetes clusters (min. 2-3 years)
- Linux/Unix: Proficiency in administering complex Linux infrastructures and services
- Infrastructure as Code: Hands-on experience with CM tools like Ansible, as well as the
- knowledge of resource provisioning with Terraform or other Cloud-based utilities
- CI/CD Pipelines: Expertise in building and monitoring complex CI/CD pipelines to
- manage the build, test, packaging, containerization and release processes of software
- Scripting & Automation: Strong scripting and process automation skills in Bash, Python
- Monitoring Tools: Experience with monitoring and logging tools (Prometheus, Grafana)
- Version Control: Proficient with Git and familiar with GitOps workflows.
- Security: Strong understanding of security best practices in cloud and containerized
- environments.
Skills/Traits that would be an advantage:
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Understanding of cross-platform design principles.
- 2+ years of mobile software development experience. 1+ years of iOS and Android development experience with React Native.
- Good Experience in JavaScript, Typescript and React Native, strong familiarity with native mobile application development either Android or iOS.
- Solid understanding of mobile development concepts; APIs consumption, power optimization, user interaction design, application security.
- Coding for the mobile environment, experience integrating third-party SDKs into apps.
- Application lifecycle management with both Apple App Store and Google Play store.
- Superior critical thinking, analytical, evaluation, and problem-solving skills.
- Self-directed and proactive, work collaboratively with team members and independently; thinks beyond the immediate problem.
- Experience using mobile testing frameworks and methodologies
- Familiarity with Material UI (or similar)
- Familiarity with UX testing and user research
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MINIMUM EDUCATION - BACHELORS OF PHYSIOTHERPHY v Monitor and achieve the budgeted Profit and Loss (P&L). v Develop forecasts, financial objectives and business plans.
OPERATIONS MANAGEMENT
v Directing all operational aspects including Service distribution, customer service, human resources, administration in accordance with the region objectives. v Ensure all the leads for the day are addressed, converted, analyse the reasons for non conversion and work on recovery of non converted leads. v Ensuring all the services scheduled for the day are assigned to staffs with proper resources including logistics. v Complete end of the day sign off for all the services scheduled for the day. v Oversee inventory Management for smooth patient care operations.
PEOPLE MANAGEMENT
v Maintain the optimum manpower through the interaction with the functional leads and HR. v Provide leadership and guidance to Supervisors and Physiotherapists in the team. v Monitor and ensure implementation of functional and behavioural training. Recommend training based on the customer feedback, business requirement and Staff performance assessment. v Carry out employee engagement activities which includes communication, motivation, team meetings and other welfare activities planned from time to time and build the internal employer brand. v Guide the employees and be responsible to take corrective actions when required including discipline.
QUALITY MANAGEMENT
v Regularly audit electronic medical records for all the patients who are assessed and treated. v Ensure all the quality Audits are adhered to and audit score maintained. v Conduct supervisory visits in patients home to check quality of services rendered. v Ensure good customer satisfaction and resolution of all patient or client complaints with the help of concerned team members. v Adhere to high ethical standards, and comply with all regulations/applicable laws, implement best practices. v System compliance with Quality as per the company norms, SOPs. |



