11+ Process analysis Jobs in Bangalore (Bengaluru) | Process analysis Job openings in Bangalore (Bengaluru)

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

Key Skills:

Technical Skills

• Power BI Development: 4-5 years of hands-on experience developing Power BI reports, dashboards, and data models
• DAX: Strong proficiency in DAX (Data Analysis Expressions) for creating measures, calculated columns, and complex calculations
• Power Query / M Language: Expertise in data transformation and ETL processes using Power Query
• Data Modeling: Solid understanding of dimensional modeling, star schema, and data warehouse concepts
• SQL: Proficient in SQL for data extraction, manipulation, and querying relational databases
• Power BI Service: Experience with Power BI Service administration, workspace management, scheduled refreshes, and deployment pipelines
• Custom Visualizations: Experience creating and configuring custom visuals, including use of AppSource visuals and custom visual development using Power BI Visuals SDK
• API Integration: Hands-on experience with Power BI REST APIs for automating deployments, managing workspaces, and embedding reports
• Knowledge of data visualization best practices and UI/UX principles for dashboard design
• Experience with data source connectivity (SQL Server, Azure SQL, Oracle, SAP, Excel, APIs, web services)

Additional Required Qualifications

• Bachelor’s degree in computer science, Information Systems, Business Analytics, or related field
• Strong analytical and problem-solving abilities
• Excellent communication skills to work with both technical and non-technical stakeholders
• Ability to manage multiple projects and prioritize tasks effectively
• Detail-oriented with commitment to delivering high-quality work
• Client-facing experience with ability to gather requirements and present solutions

Preferred Qualifications

• Microsoft Power BI certification (PL-300 or equivalent)
• Experience with Azure ecosystem (Azure Data Factory, Azure Synapse Analytics, Azure SQL Database)
• Knowledge of other Microsoft BI tools (SSRS, SSAS, Excel Power Pivot)
• Familiarity with Python or R for advanced analytics integration
• Experience with Dataflows and incremental refresh strategies
• Understanding of API development for custom visuals or Power BI embedded solutions
• Experience working in Agile/Scrum development environments

Job Title: L1, L2 Javascript Support Roles

Location: Bangalore. Mode: Work from Office.

Experience: Min 1+ years.

Company Description

TopGrep Tech, an ISO 27001:2022 and DPIIT-certified IT pure tech product & services company. We work with global enterprises & startups, covering SaaS, MVPs, AI, RAG, MCP, reliability engineering, DevOps, and cloud innovation.

Role Description

We are looking for engineers to join our Customer Engineering team, focused on a low-code platform. This role is tailored for engineers who love debugging, diving deep into JavaScript code, query optimization, customer-facing problem-solving and automating the regular tasks.

Key Responsibilities  

Debugging & Development  

• Investigate and resolve customer-reported issues in a JavaScript + JSON low-code environment. Identifying, fixing bugs, and implementing enhancements to improve product performance, reliability, and usability.
• Understand and trace workflow execution paths, analyze payloads, and isolate breaking logic.
• Be flexible to support customers worldwide.
• Creating and maintaining documentation related to program development, logic, coding, testing, and changes.
• Implementing limited design changes or enhancements to improve performance, address obsolescence, or meet new requirements.
• Creating and maintaining documentation related to program development, logic, coding, testing, and changes.  Identifying opportunities to improve existing processes and procedures related to product sustenance.

Cross-Team Collaboration  

• Partner with customer success, and solution/engineering teams to triage and close issues faster.
• Provide feedback from field operations to improve product robustness.
• Participate in postmortems and continuous improvement cycles.

Ability to drive outcomes and meet delivery milestones while coordinating across multiple teams and managing interdependencies.

Required Skills:  

• 3+  years in Solution Development or Engineering roles.
• Strong grasp of JavaScript, JSON handling, and API interactions.
• Knowledge of SQL and ability to debug query bottlenecks.
• Familiarity with observability stacks (Grafana, Loki, Tempo)
• Knowledge of AWS is required (although not a deal breaker)
• 
  

Desirable Skills:  

Exposure to the Field Service Management domain, or working in products that have workflows, debugging algorithms related to scheduling or work done on backend systems is an added advantage.

Why Join Us  

• Unique opportunity to form a front-facing layer that not only is the front-line to customer deployments, but also has the ability to work closely with Solution Architects and others to influence Product blueprints.
• Work across the full tech stack — from debugging backend services(Java, spring boot) to exploring front-end interfaces built with React and extending into mobile UI development.
• Build internal tools, fix production issues, and contribute to engineering stability, all while learning from experienced platform, product and solution engineers.
• Be part of a high-impact team that bridges engineering and customer experience, where your work helps improve both product quality and customer trust.

Skills and Competencies

• Strong ability to facilitate meetings with individuals and groups to gather, understand, and articulate their business needs.

• Experience in working at Client site, gathering requirements, and translation of business requirement to solutions

• Extensively work on office 365, SharePoint Online, SharePoint 2016, SharePoint Server 2013 SharePoint Server 2010, Microsoft Office SharePoint Server 2007, ASP.Net using C#, SQL Server, T-SQL queries, REACT, SPFx.

• Proven ability to interact with end users and gather and document complex user / business requirements

• Strong hands-on experience on issue tracking tools like TFS, Azure DevOps, GIT. as well as exposure to configuration management, deployment, and application rollouts.

• Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools, and methodologies

• Having experience in designing, developing, and testing client applications as part of software development cycle using an agile development approach.

• Ability to work independently with minimal supervision and perform as part of a team.

• Excellent analytical, problem solving, communication and interpersonal skills, Able to interact with individuals at all levels.

1. Working Experience in

·        C and/or C++ programming

o   Should have Project working experience in C or C++

o   Should have done feature enhancement and/or Bug fixing using C/C++.

·        System Programming knowledge in

o   Muti-threaded programming, Process contexts/forks/execs and system calls

o   IPCs (like Socket programming, Message Queues, semaphores)

o   Linux Operating system

o   File access calls, like file descriptor handled operations.

·        Enterprise Security domain and SaaS

o   IPSec, SSL VPN tunnelling

About Hop:

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 1-2 years of experience in backend development.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Has good code reviewing skills for conformance.
• Has good software testing skills and good code writing skills.

Technical Skills

• Exposure with back-end programming languages with hands on JAVA, Node JS etc along with Spring framework.
• Database administration and management of a hosting environment such as AWS.
• Sound understanding of relational and non-relational DB systems such as MySQL, Post-gres, MongoDB etc.
• Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
• Experience with building and maintaining microservices.
• Experience with building and integrating the core system with external APIS.
• Good to have: Domain knowledge in the BFSI tech stack.
• Has handled scalability and worked on backend security protocols.
• Has worked on both mobile and web development.
• Has experience and inclination to work on architectural design and review.

Day-to-Day Responsibilities 

1. Contribute in all phases of the software development life cycle.
2. Partake in software and architectural development activities.
3. Conduct software analysis, programming, unit-testing and debugging.
4. Transforming requirements into functional modules.
5. Recommend changes to improve established application processes.
6. Work quickly with a clear bias towards actions and continuous development.
7. Participate in regular code reviews of peers and be open to pairing when necessary.