11+ Process analysis Jobs in Bangalore (Bengaluru) | Process analysis Job openings in Bangalore (Bengaluru)

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates

like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

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Strong Benefit/ Insurance Verifcation Specialists profile

Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification

Mandatory (Experience 2) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.

Mandatory (Experience 3) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.

Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.

Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)

Manadatory (Skills) - Good communication skills

About Newpage Solutions

Newpage Solutions is a global digital health innovation company helping people live longer, healthier lives. We partner with life sciences organizations—including pharmaceutical, biotech, and healthcare leaders—to build transformative AI and data-driven technologies addressing real-world health challenges.

From strategy and research to UX design and agile development, we deliver and validate impactful solutions using lean, human-centered practices.

We are proud to be Great Place to Work® certified for three consecutive years, hold a top Glassdoor rating, and were named among the Top 50 Most Promising Healthcare Solution Providers by CIOReview.

We foster creativity, continuous learning, and inclusivity, creating an environment where bold ideas thrive and make a measurable difference in people’s lives.

Newpage looks for candidates who are invested in long-term impact. Applications with a pattern of frequent job changes may not align with the values we prioritize.

Your Mission

We are looking for a highly experienced and technically astute AI/ML Developer to spearhead the design and development of cutting-edge Generative AI and agent-based systems. This role demands deep expertise in Python development, a strong command of SOLID principles, and a proven ability to architect and scale production-grade AI systems.

As an individual contributor, you will take full ownership of key initiatives—from ideation to deployment—working hands-on with LLMs, vector databases, orchestration frameworks, and modern MLOps practices. You will collaborate with cross-functional teams while driving technical excellence, fast execution, and innovation at scale.

This is a high-impact, leadership-track role for someone who thrives on autonomy, excels under pressure, and consistently delivers high-quality, maintainable solutions in a rapidly evolving AI landscape.

What You’ll Do

• Design, architect, and implement state-of-the-art Generative AI applications and agentic systems using frameworks such as LangChain, LlamaIndex, or custom orchestration layers.
• Seamlessly integrate large language models (e.g., GPT-4, Claude, Mistral) into production workflows, tools, or customer-facing applications.
• Build scalable, reliable, and high-performance backend systems using Python and modern frameworks to power GenAI-driven features.
• Take ownership of prompt engineering, tool usage, and long/short-term memory management to develop intelligent and context-aware agents.
• Deliver high-quality results rapidly by leveraging Cursor and other AI-assisted “vibe coding” environments for fast development, iteration, and debugging.
• Use vibe coding tools effectively to accelerate delivery, reduce development friction, and fix bugs quickly with minimal overhead.
• Participate in and lead the entire SDLC—from requirements analysis and architectural design to development, testing, deployment, and maintenance.
• Write clean, modular, well-tested, and maintainable code following best practices, including SOLID principles and proper documentation.
• Proactively identify and resolve system-level issues, performance bottlenecks, and edge cases through deep debugging and optimization.
• Collaborate closely with product, design, QA, and ML teams to iterate quickly and deliver production-ready features.
• Execute end-to-end implementations and POCs of agentic AI frameworks to validate ideas, de-risk features, and guide strategic product development.
• Contribute to internal tools, libraries, or workflows that enhance development speed, reliability, and productivity.

What You Bring

Extensive Python Expertise

• Hands-on Python development experience with emphasis on clean, maintainable, scalable code.

Software Design Principles

• Mastery of OOP, SOLID principles, and design patterns.
• Proven experience in designing and leading complex software architectures.

GenAI Frameworks

• Practical experience with LangChain, LlamaIndex, or similar agent orchestration libraries.

LLM Integration

• Hands-on experience with APIs from OpenAI, Anthropic, Cohere, or similar providers.

Prompt Engineering

• Strong understanding of prompt design, refinement, and optimization.

RAG Systems

• Experience architecting and implementing Retrieval Augmented Generation solutions.

Vector Databases

• Exposure to FAISS, Pinecone, Weaviate, or similar semantic retrieval tools.

NLP/ML Knowledge

• Solid foundation in NLP and core machine learning concepts.

Cloud & Deployment

• Experience with AWS, GCP, or Azure for deploying GenAI solutions at scale.

Containerization & Orchestration

• Proficient with Docker; working knowledge of Kubernetes.

MLOps / LLMOps Tools

• Experience with MLflow, Weights & Biases, or equivalent platforms.

Semantic Search / Knowledge Graphs

• Exposure to knowledge graphs, ontologies, and semantic search technologies.

Development Lifecycle

• Strong understanding of SDLC, Git-based version control, CI/CD pipelines, and Agile methodologies.

What We Offer

At Newpage, we’re building a company that works smart and grows with agility—where driven individuals come together to do work that matters.

• A people-first culture: Supportive peers, open communication, and a strong sense of belonging.
• Smart, purposeful collaboration: Work with talented colleagues to create technologies that solve meaningful business challenges.
• Balance that lasts: Respect for your time and a healthy integration of work and life.
• Room to grow: Opportunities for learning, leadership, and career development tailored to you.
• Meaningful rewards: Competitive compensation recognizing both contribution and potential.

What we offer: 

• A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
• An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
• Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.

Your role/responsibilities:

• Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
• Build effective processes to handle escalations ensuring a high level of customer satisfaction.
• Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
• Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
• Leadership experience in process improvement and programme management experience in startups is a plus
• Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
• Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

Skills/Qualifications (good to have):

• Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
• Proficient in Office Suite and Lead Management Software & project management skills
• Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
• Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
• Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
• Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
• Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
• Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

• You are a driven and curious person with the aptitude and agility to learn. 
• You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
• You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
• You don’t settle with what-is, you constantly strive for excellence.
• You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
• You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: React-Native, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Implement clean and modern mobile interfaces that provide an excellent user experience. 
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science.
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript
• Knowledge of frameworks such as React-Native is a big plus
• Ability to write code compatible across browsers and other clients
• Good understanding of backend systems i.e. web services, APIs from a consumer perspective
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies

This position will play a primary role in planning, implementing, leading and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product
• Hands-on execution for functional/non-functional aspects of features / product
• Automate the tests to ensure repeatability of tests

‍

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 3 to 5 years’ experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance)
• Knowledge & experience on java or python, selenium, appium etc to perform the automation of websites and apps on desktop/handheld devices
• Knowledge & experience on tools like JMeter, gatling, locust to perform non-functional tests
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges
• Self-motivated, works well independently and with others

‍

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.