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The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising. A typical digital marketing job description will cover all the above aspects, and more:
- Identify trends and insights
- Allocate marketing investments
- Plan and direct marketing campaigns
- Manage an organization's website and maintain it, keeping best practices in mind
- Optimize content for the website and social media platforms
- Work with various content formats such as blogs, videos, audio podcasts, etc.
- Track the website traffic flow
- Implement and analyze performance metrics
- Measure and assess goals vis-à-vis ROI
- Device experiments and conversion tests
- Provide internal reports on a regular basis
- Execute new and creative collaborations among technologies and platforms.
Customer Success Specialist
Why Reelo
In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.
This is a Work from Office role in Ahmedabad, Gujarat
What will you do?
- Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
- Proactively reaching out to customers to ensure they are getting success using Reelo.
- Respond professionally to incoming inquiries from your customers.
- Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
- Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
- Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
What you need?
- Past experience in account management/client services roles across
- A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
- Excellent verbal, written communication, and presentation skills.
- Ability to respectfully handle complaints/ escalations
- A very consultative approach and passion for speaking to customers everyday
- Passion for technology and keeping up with latest trends
- Great attention to details
- Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
- Organizational skills and experience improving processes
- The ability to explain complex topics in easy to understand and concise language
- Demonstrated drive to exceed performance expectations and ability to work with change.
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!
We seek an SEO Developer who can help us optimize our website to rank higher on search engine results pages. In this role, you will be responsible for developing and implementing SEO strategies, conducting keyword research, and analyzing website data to improve our online visibility.
You should have a strong understanding of search engine algorithms and experience with famous SEO tools and analytics platforms. Ultimately, you will help us attract more visitors to our site and generate more leads for our business.
SEO Developer Responsibilities
Mentioned below are the significant roles and responsibilities of an SEO Developer:
- Developing and managing effective search engine optimization (SEO) strategies.
- Conducting keyword research to identify high-value target keywords.
- Analyzing website architecture and linking structure to identify potential issues and recommend solutions.
- Implementing on-page SEO tactics such as optimizing titles, meta tags, anchor text, etc.
- Optimizing website content for maximum relevance and organic reach.
- Building link popularity through directory submissions, blog commenting, forum posting, social bookmarking, etc.
- Monitoring SEO performance metrics such as rankings, traffic, and conversions.
- Generating regular reports on SEO performance and progress.
- Staying up-to-date with the latest SEO trends and developments.
Devops Engineer(Permanent)
Experience: 8 to 12 yrs
Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)
Max Salary = 28 LPA (including 10% variable)
Notice Period: Immediate/ max 10days
Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain
· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.
· 10+ years’ experience in software development
· 8+ years of experience in DevOps
· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience
· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes
· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption
· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration
· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning
· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery
· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices
· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)
· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.
· Manage and maintain standards for Devops tools used by the team
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.
Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.
To know more about us please visit: https://www.apexon.com/
About the role:
- Experience: 7+ years of experience building modern web applications working in the fullstack
- Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
- Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
- Experience with SQL and relational database design with MS SQL Server experience is added advantage
- Experience with NoSQL/document database technologies
- Experience writing automated unit tests in the full stack environment
- Knowledge of modern authentication and authorization mechanisms
- Familiarity with modern front-end and backend build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience with modern responsive web application design & development Familiarity with Node.js
- Experience with microservice architecture
- Experience using Git version control
- Experience with VS Code, Visual Studio, or other relevant development tools
- Familiarity with Scrum/Agile principles
- Strong communication skills
- Ability to understand business requirements and translate them into technical requirements.
Required skill set:
- Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
- Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
- Should be able to work independently with minimum supervision.
- Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc
JOB DESCRIPTION
About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.
Required Skills:-
-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.
-Should have spent most of the career in development
- Hands-on experience in Backbase
- Hands-on experience in Java
- Proficiency in understanding the application architecture
- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.
-Independently design Responsive design
-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)
-RESTful web services
-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS
-CSS (cascading style-sheets)
-Experience working with Servlets, Filters, Listeners and data sources
-Security, User Access ControlGood to have
- Maven
- Any Source code repository like SVN, Git, etc
- Resolving cross browser compatibility issues
- Resolving page load / performance issues
- Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches
Location :- Ahmedabad
Preffered companies:-
Variyas Global Solutions Inc
Capgemini
TCS
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia
Sellcraft Global Solutions
Roles & Responsibilities:
• Overall 3+ years of experience in IT • Minimum 2+ years of development experience in Magento 2.0 • Custom Module Development in Magento 1.x and Magento 2.x • Automated Product Import Export in Magento 1.x and Magento 2.x • Strong experience in web technologies like PHP, MySQL, JavaScript, HTML/CSS. • Understanding of MVC design patterns and framework. • Should have worked in multiple eCommerce projects in Magento 1.x and 2.x • Experience in development of custom modules, System Architecture, Payment Gateway in Magento 1.x and Magento 2.x • Can do Code Reviews, Can write custom extensions is a plus • Strong knowledge of the eCommerce platform. • Knowledge of Linux and MySQL. • Good communication, analytical, and presentation skills.
Additional Skills: Magento-specific optimization skills with the ability to analyze the performance Ability plan, schedule, and monitor own/other’s work. PHP: - 1 year.
Job Functions / Responsibilities:
- Find technical resolutions on issues or queries related to unknown or new scenarios
- Meet cases resolution SLA"s
- Manage relationships with clients
- Work with cross-functional teams as and when required
- Keep up to date with all eCW products and their enhancements
- Maintain excellent customer satisfaction level
- Other duties as assigned
Requirements:
- Proficient with relational databases (MySql, MsSql)
- Knowledge / Experience with Java or C++ (OOPs Concepts)
- Experience with Internet Protocols, HTTP / HTTPs
- Default ports for HTTP / FTP / MYSQL etc
- Experience with Web Application Server(s)
- Understanding of 3 -Tier / N-Tier Architecture
- Knowledge of SQL Server
- Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)
Other Skills / Abilities:
- Telephone etiquette
- Fluency in English Communication.
- Ability to balance multiple priorities
- Strong analytical and problem-solving skills
• Front-End: HTML5, Bootstrap 3/4, jQuery, Angular
• Database: SQL Server, Oracle
• Ability to perform requirement analysis and design of customer requirements
• Good understanding of coding standards and best practises
• Exposure to customer communications for requirements discussion
BDE-Based out of Gandhinagar
Roles and Responsibilities :
You will be required perform primary and secondary research to build a detailed understanding of the target market, industry, opportunity & devise a detailed sales plan and implement it.
- Oversee the sales process to attract new clients.
- Finalizing the deal
- Build long term business relationships with client leaders and decision makers.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Maintain fruitful relationships with clients and address their needs effectively.
- Research and identify new market opportunities .
- Need to approach through email, Zoom meeting, Calls and Visit
Desired Candidate Profile
- Dynamic personality with excellent verbal, written, presentation skills, capable of giving demos independently
- Fast learner and passion for sales
- Self-motivated with a result driven approach.
- Strong inter-personal skills.





