Technical Support Intern

Need MALE candidate ONLY

● The candidate should preferably be based out of Dubai.

● Must from FMCG (Food & Beverage) industry.

● Responsible for exports from multiple production bases (India, Bangladesh, Kazakhstan, Serbia, etc.) to international destinations.

● Should have Strong knowledge of international trade laws, EXIM policies, documentation & compliance.

● Track record of managing large export sales portfolios (multi-million USD) and building distributor/stockist networks across regions.

● Willingness for international travel (Traveling to export markets upon requirement)

● Well connected with FMCG buyers. ( FMCG Exports experience required )

● Business Development in Exports from India to other countries, to expand the network of distributors and stockists, primarily South-Asia and Europe.

● Currently managing a toppling not less than 5 M$

● Min 15 years of experience in B2B business and sales orders cycle

● Min 15 years of experience managing market spendings ( trade activations ) and ROI.

● Solid knowledge of market expansions, NPDs ( new products developments ), new product launch , JBP ( joint business planning ) , distribution management/KPIs, channel management

● Well experienced in budgeting, financials and value chain models

● Experience in dealing with GM and director levels.

Job Description for Sales Engineer Bangalore

1) Assist senior sales engineers in technical presentations and proposals.

2) Understand client requirements and suggest appropriate solutions.

3) Support in pre-sales activities, product demos, and client meetings.

4) Generate leads and help in achieving sales targets identify, develop, and manage new business

opportunities in assigned territories or accounts.

6) Prepare and deliver technical presentations, proposals, and quotations.

7) Coordinate with internal departments (Design, Production) to ensure smooth order execution.

8) Negotiate terms and close sales to achieve targets.

9) Provide post-sales support and ensure customer satisfaction.

10)Conduct market analysis and competitor activity tracking to identify trends and opportunities.

11) Maintain CRM records and regular reporting of sales activities and forecasts.

Skills Required:

1) Strong communication and interpersonal skills.

2) Negotiation and persuasion skills

3) Basic technical understanding of products (engineering/industrial/products knowledge)

4) Client handling and CRM tools knowledge

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Eligibility Criteria:

1. Excellent Verbal and written communication

2. Willing to work 6 days a week (should be available on Saturdays & Sundays)

3. Willing to invest 3-4 Teaching hours every day

4. At least 1 year of English Teaching experience

5. Should have good Wi-Fi and a Laptop with Webcam

We are looking for a technically sound and service-oriented Tech Support Executive to join our growing team. This role involves supporting the field deployment of our smart tracking solutions, assisting clients with troubleshooting, and ensuring seamless operations across devices and platforms.

Key Responsibilities:

• Provide technical support for IoT-based tracking systems and devices
• Assist with hardware installation coordination and on-site deployment
• Troubleshoot device or software issues in collaboration with the engineering team
• Maintain documentation, inventory logs, and support tickets
• Coordinate with vendors and logistics teams for efficient service delivery

Desired Skills & Attributes:

• Basic understanding of electronics, GPS, and IoT systems
• Good communication and problem-solving skills
• Comfortable working on-field and off-site support (as required)
• Familiarity with tools like MS Excel, Google Sheets, or support software
• 
  

NOTE: We welcome aspiring Electronics Diploma students and fresh graduates for a 6-month hands-on internship in the domain of smart logistics and IoT-based security systems. You’ll gain real-world experience supporting the deployment, testing, and technical servicing of cutting-edge tracking solutions.

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Relevant experience: 2-3 years

Responsibilities:

1. Should be good at, C, C++, Linux driver development
2. Should have worked in protocol like i2S, SPI, i2C. rf, 6lowpan, Tcp / Ip stack etc..
3. Experience in porting MbedOS , FreeRTOS to different boards is good.
4. Analyzing and enhancing efficiency, stability and scalability of system resources
5. Design, develop, code, test and debug system software
6. Provide post production support
7. Interface with hardware design and development

Requirements:

1. Proven working experience in software engineering
2. Experience in hands-on development and troubleshooting on embedded targets
3. Solid programming experience in C or C++
4. Adequate knowledge of reading schematics and data sheets for components
5. Strong documentation and writing skills

Note: Self-motivated, goal oriented and good analytical skills.

Qualifications:

• Bachelor’s degree in management, finance or computer sciences or equivalent experience
• 6+ years of IT management experience, preferably within the small and medium business market.
• 8+ year in Software/SAAS business
• Project management experience preferred

Responsibilities:

• Setting a vision for how technology will be used in the company.
• Product lifecycle from architecture perspective
• Ensuring that the technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services
• Making executive decisions on behalf of the company's technological requirements
• Acting as a mentor to team members
• Maintaining a consumer-focused outlook and aiding in the delivering of IT projects to market
• Staying on top of technology trends and developments
• Powerful coder with an expertise in PhP, Laravel, Javascript, Architecture Design, Database Design and having agile mindset
• Must have strong knowledge in AWS infrastructure

Desired Skills:

• Communication
• Planning & Execution
• Problem Solving
• Project Management 
• Quality Management
• Knowledge of deployment tasks such as on site deliveries, installation, acceptance
• Risk assessment 
• Decision Making
• Customer focus

Greetings from Amazon...!                                       

It is our pleasure in personally inviting you to apply job with Amazon Development Centre India (ADCI). At Amazon we are inclined to hire people with passion for technology and you happened to be one of the shortlisted candidates. Our business is committed to recognizing potential and creating teams that embrace innovation.

Please find the Eligible criteria and requirements:

Job title                             :             SDE – II (Software Development Engineer)
Role Opportunity            :             Permanent/Full Time/FTE/Regular

Work Location                 :             Hyderabad/Bangalore/ Gurgaon

Must Have

• Strong Exposure to Data Structures, Algorithms, Coding, System Design (LLD, HLD, OOAD), Distributed systems, problem solving skills, Architecture (MVC/Microservices), logical thinking.

Amazon (ADCI) - If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. Amazon’s transportation systems get millions of packages to customers worldwide faster and cheaper while providing world class customer experience – from checkout to shipment tracking to delivery. Our software systems include services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve experience for millions of online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.

As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components.

About Amazon India:

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With http://www.amazon.in">www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India. Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

Basic Qualifications:

• 3+ years’ experience building successful production software systems
• A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field)
• The ability to take convert raw requirements into good design while exploring technical feasibility tradeoffs
• Expertise in System design (design patterns, LLD, HLD, Solid principle, OOAD, Distributed systems etc..), Architecture (MVC/Micro services).
• Good understanding of at least some of the modern programming languages (Java) and open-source technologies (C++, Python, Scala, C#, PHP, Ruby etc..)
• Excellence in technical communication
• Has experience in mentoring other software developers

Preferred Qualifications:

• BS/MS in Computer Science or equivalent
• Experience developing service oriented architectures and an understanding of design for scalability, performance and reliability
• Demonstrated ability to mentor other software developers to maintain architectural vision and software quality
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
• Expertise in delivering high-quality, innovative application
• Strong desire to build, sense of ownership, urgency, and drive
• Strong organizational and problem solving skills with great attention to detail
• Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
• Experience building highly scalable, high availability services
• The ideal candidate will be a visionary leader, builder and operator.
• He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
• He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
• He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgment
• Proficiency in, at least, one modern programming language.
• Experience in SQL or Non-SQL database.
• Strong sense of ownership, urgency, and drive.
• Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
• Excellent communication, collaboration, reporting, analytical and problem solving skills.

Good to Have:

• Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience with enterprise-wide systems
• Experience influencing software engineers best practices within your team
• Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
• Strong written and verbal communication skills preferred

Key Points to remember:

• Strong knowledge of the Software Development Life Cycle methodology
• Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
• Write or modify programming code to suit customer's needs.
• Unit test to assure meets requirements, including integration test as needed.
• Ability to understand and analyze issues and uses judgment to make decisions.
• Strong problem solving & troubleshooting skills
• Strong communication skills
• Responsible for self-development according to professional development plan