Technical Support Intern

Job Description :

Position: DevOps SRE (Build Engineer)

Experience: 8+ Years

Employment Type: Contract

Location: Remote

Role Overview :

We are seeking a highly skilled and experienced DevOps SRE (Build Engineer) with 8+ years of expertise to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining robust build and deployment pipelines while ensuring system reliability and performance.

Key Responsibilities :

• Manage, maintain, and optimize build and deployment pipelines using tools like Jenkins, Docker, and GitHub.
• Configure and manage application servers, particularly JBoss, ensuring performance and reliability.
• Implement and manage configuration management tools such as Puppet to automate infrastructure provisioning and maintenance.
• Collaborate with development, QA, and operations teams to ensure smooth CI/CD workflows.
• Monitor and troubleshoot Linux-based systems to ensure optimal performance and uptime.
• Work on ATG build and deployment tasks (not mandatory but a plus).
• Ensure system security, reliability, and compliance with industry standards.
• Document processes and best practices to improve operational efficiency.

Required Skills & Qualifications :

• 8+ years of experience in DevOps, SRE, or Build Engineer roles.
• Proficient in JBoss configuration and management.
• Hands-on experience with Docker, Linux, Puppet, and GitHub.
• Expertise in Jenkins for CI/CD pipeline creation and maintenance.
• Strong understanding of build and deployment processes, tools, and practices.
• Solid experience with Linux systems administration and troubleshooting.
• Familiarity with ATG Build and Deployment processes (preferred but not mandatory).
• Excellent problem-solving skills with a proactive approach to system performance and reliability.
• Strong communication skills to collaborate effectively across teams.

Additional Information :

• Duration: Contractual
• Work Mode: Remote
• Start Date: Immediate/ASAP

Why Join Us?

• Work on cutting-edge technologies in a dynamic and innovative environment.
• Flexible remote work setup.
• Collaborate with talented professionals from diverse backgrounds.

Role & Responsibilities

This is not just another dev job. You’ll help engineer the backbone of the world’s first AI Agentic manufacturing OS.

You will:

• Build and own features end-to-end — from design → deployment → scale.
• Architect scalable, loosely coupled systems powering AI-native workflows.
• Create robust integrations with 3rd-party systems.
• Push boundaries on reliability, performance, and automation.
• Write clean, tested, secure code → and continuously improve it.
• Collaborate directly with Founders & Snr engineers in a high-trust environment.

Our Tech Arsenal:

• We believe in always using the sharpest tools for the job. On that end we always try to remain tech agnostic and leave it up to discussion on what tools to use to get the problem solved in the most robust and quick way.
• That being said, our bright team of engineers have already constructed a formidable arsenal of tools which helps us fortify our defense and always play on the offensive. Take a look at the Tech Stack we already use.

Ideal Candidate

• Strong Full stack/Backend engineer profile
• Mandatory (Experience): Must have 2+ years of hands-on experience as a full stack developer (backend-heavy)
• Mandatory (Backend Skills): Must have 1.5+ strong experience in Python, building REST APIs, and microservices-based architectures
• Mandatory (Frontend Skills): Must have hands-on experience with modern frontend frameworks (React or Vue) and JavaScript, HTML, and CSS
• Mandatory (AI): Must have hands on experience with using AI tools (eg: Claude, Cursor, GitHub Copilot, Codeium, Deepdcode) for coding
• Mandatory (Database Skills): Must have solid experience working with relational and NoSQL databases such as MySQL, MongoDB, and Redis
• Mandatory (Cloud & Infra): Must have hands-on experience with AWS services including EC2, ELB, AutoScaling, S3, RDS, CloudFront, and SNS
• Mandatory (DevOps & Infra): Must have working experience with Linux environments, Apache, CI/CD pipelines, and application monitoring
• Mandatory (CS Fundamentals): Must have strong fundamentals in Data Structures, Algorithms, OS concepts, and system design
• Mandatory (Company) : Product companies (B2B SaaS preferred)
• Mandatory (Stability): Must have atleast 2 years of experience in each of the previous companies (if less exp, then proper reason)
• Preferred (Location) - Mumbai, Bangalore
• Preferred (Skills) : Candidates with strong backend or full-stack experience in other languages/frameworks are welcome if fundamentals are strong
• Preferred (Education) : B.Tech from Tier 1,Tier 2 institutes

Candidate must be from the SaaS industry only.

Minimum 7 years of on-field enterprise sales experience in India.

Strong experience in complex IT / SaaS / CPaaS / AI solution selling.

Consistent achievement of ₹10 Cr+ annual revenue targets in the last 2–3 years.

Experience selling into Healthcare and Fintech/BFSI sectors.

Experience managing 2–5 on-field sales professionals, along with working as an Individual Contributor.

Ability to independently generate pipeline, close enterprise deals, and grow existing account.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Qualification:

• 3+ Years’ software development experience in Core Java, Hibernate and swing
• User Interface technologies: XML, HTML, HTML5/Application Cache /WebSQL, Backbone, Enyo, SmartClient
• Should have worked of opensource ERP OpenBravo – not mandatory, preferred.
• Proficient in SQL Queries using PostgreSQL / MySQL
• Good analytical and communication skills.
• Should be able to manage development team
• Should be able to independently gather and analyze requirements with end users
• Should have developed APIs Preferably developed Mobile application / app
• Knowledge of development of Jasper Reports
• Preferably knowledgeable of business functions like sales/ purchase/ inventory
• Participate in technical design, development, testing, and documentation of plug-ins, modules or vertical requested by partners.

Job Functions:

• Provide technical support for open bravo application.
• Develop, test and deploy features that are given by the functional team.

Job Responsibilities:

• Design, test, and build scalable backend python services
• Closely collaborate with marketing and product teams to build innovative, robust and easy-to-use features that serve.
• Developing high quality code based on detailed designs that cater to the product requirements.
• Responsible for troubleshooting, testing and maintaining the core product software and databases to ensure strong optimisation and functionality

Required Skills:

• Degree in Computer Science, Software Engineering or equivalent.
• Minimum 3+ years experience in software development.
• Expertise in Python 3.7, Django 2.2+ and REST APIs.
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
• Hands-on, self-starter, capable of working independently
• True love for technology and what you do
• Maniacal attention to detail

This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.

Responsibilities include:

• Develop automated test cases on a day-to-day basis
• Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
• Train team members on tool use and test automation tools, practices, techniques and best practices
• Communicate cross-functionally throughout the engineering organization
• Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:

• Bachelor’s degree or better in CS or related field, with 3+ years experience in software test.
• Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
• Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
• Excellent communications and technical presentation skills
• Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
• Some experience/comfort with working in a Linux/Unix environment
• Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:

• Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
• Experience with whitebox testing, code reviews, SDK testing
• Experience with performance testing, stress testing, and advanced aspects of system testing automation.
• Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).

Role : .NET Developer
Work Location : Pune -Bhavdhan (WORK FROM OFFICE)

Mandatory Skills
- C#.NET Core 3.1, 5
- MVC
- MS SQL Server/Any Data base

Optional Skills
- Microsoft Active Directory
- Cloud â€" Azure/AWS
- Angular/ React
- CI-CD

Backend Developer

*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).

*H1 is the future of digital banking. 

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks backend developers with experience on NodeJS, Typescript and PostgreSQL for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

• Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.) 
• Working with the CTO to build the roadmap and agile based organization required.
• Develop application api centric on security and encryption
• Receive and react to product feedback from all internal and external stakeholders
• Product KPIs, and product releases on a recurring basis
• Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
• Contributing to deliver the expected results from a usability and engagement perspective

About You:

• With strong software product background, and extraordinary capabilities in terms of product strategy development and usability 
• 3-6+ years robust experience on developing software products in an agile based organization
• Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
• Clear examples of products managed or developed during his/her career 

• Strategic thinking: you are able to think at the strategic level and make the link with the pixel level 
• Able to work in a flat and transparent manner within a fast paced environment
• Results oriented
• Academic education in tech/product/digital related careers
• High level english (spoken and written). Spanish at any level would be a great plus.
• Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

• Great flavour towards software products
• High expertise and excellence on software usability and user experience optimization. Expertise in software design
• Sensitivity towards customers and users
• Data driven decision making
• Deep knowledge of the digital world
• Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
• NodeJS with Typescript development experience
• API Rest and GraphQL with json web tokens authentication
• PostgreSQL and ORM experience
• NPM private libraries creation would be a plus
• Experience in working with tech teams, on an agile based style
• Proactive and able to take initiative. Decisive and resolute
• “Out of the box” thinker
• Creative thinker
• Works well in a team and with a wide range of people from different backgrounds and ages
• Organised and methodical
• Succeeds under pressure
• Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)