Technical Support Intern

HIRING FOR OUR CLIENT - PERFORMIO (IT Product Company)

About Performio

Headquartered in Irvine, California, and with offices in San Francisco and Melbourne, Performio continues to offer sales performance management software for businesses looking to automate their sales compensation calculations and provide increased transparency to their sales reps.

Used by large global enterprises such as Veeva, GrubHub, Johnson & Johnson, and Vodafone - as well as growing mid-market companies - Performio is a new breed of sales compensation software that combines the enterprise-grade functionality that you need with the ease of use you’ve come to expect from modern software applications.

https://www.performio.co

https://www.linkedin.com/company/performio/

What’s the opportunity?

As Senior/Lead Software Engineer, you will play a significant role in turning our product vision into reality, while working within the Product Engineering team to add value across our product. You’ll draw on your experience to help us establish contemporary, web application software that is highly scalable, durable, and based on current best practices.

Our company is built on good practice and high standards. Passion for our customers and a willingness to put their needs first is at the centre of everything we do. We have a long history of going the extra mile to make sure our customers are happy. We’re looking for someone to join our team, ensuring that our systems scale effectively with our growth, and considering not only where we want to be but how we will get there.

Our product is written mainly in Java (Spring, Hibernate) and ReactJS with our Design System, Electric. Our architecture is a combination of microservices, decoupled AWS service architectures, and a well-maintained monolith. The product is deployed on AWS across multiple regions. We use tools like Docker and Buildkite and deploy our systems and monitor our technology using CloudWatch, New Relic and SquadCast. We’re looking for someone to help us evolve how our systems operate together while we grow our team and capability.

What will I be doing?

• Creating change in a complex system. Working within our product stream, making well-considered decisions around patterns, principals, frameworks, languages and tools, thinking through and mitigating for potential cascading impacts of those changes.
• Designing and developing well-architected systems. Understand and contribute to our product source code and cloud infrastructure.
• Designing holistically, delivering iteratively. Work with the team to break down system-wide architecture recommendations into small, intelligently planned increments for delivery. 
• Advocate for technology needs. Translate technology risk into opportunity during product and technology roadmap discussions.
• Coach and mentor. Assist with career development of less experienced staff on our teams.
• Putting Customers First. A regular rotation on support for the systems we develop.

 What we’re looking for

• Demonstrated experience as a software engineer, with 4-8 years experience in technology roles
• Experience working on complex systems and cloud architectures
• Significant experience with across the full stack:
• The Java programming language and frameworks such as Spring & SpringBoot 
• Front-end Javascript frameworks such as ReactJS
• Good knowledge of AWS services, design patterns and practices - ideally certified but if not, we’ll help you get there
• Some knowledge of optimising databases and SQL queries for high-performance 
• Experience and keen understanding of the value of working in agile teams
• A “quality-first” mindset, with experience working in continuous integration environments and supporting the systems you contribute to
• Highly effective at communicating, and comfortable whiteboarding design ideas with teams of engineers, product managers, and business analysts
• Desire to challenge the status quo and maturity to know when to compromise
• Respect for other team members and a highly collaborative approach to working and learning together

As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.

Detailed Responsibilities:

• Independently craft compelling narratives with top-tier quality across all media platforms.
• Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
• Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
• Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
• Provide supervision for other writers when needed, sharing knowledge and expertise.
• Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
• Collaborate on developing and maintaining brand voice and messaging consistency.
• Seamlessly integrate written content with design elements for cohesive solutions.

Supervisory Responsibilities:

• Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.

Required Qualifications:

• Proficient in conceptualizing ideas and communicating effectively within a creative team.
• Strong organizational skills, including effective time management.
• Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
• Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
• Ability to thrive under pressure.
• Proficient in presentation development and delivery to senior executives.
• The ability to write impromptu topicals for brands is a plus.

Languages:

Proficiency in English.

Proficiency in other regional languages is a plus.

Experience:

• 2-3 years of hands-on copywriting experience.
• Proven experience in Advertising agencies & brands.
• Essential experience in utilizing various writing tools and platforms.

Education:

• Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.

Preferred Qualifications:

• Proficiency in content creation/ writing tools.
• Showcase your exceptional portfolio demonstrating industry expertise in the advertising world

The Client Support Intern will be responsible for assisting clients and providing support with their technical needs, answering client inquiries via email and phone, and resolving client complaints in a timely manner. As a hybrid role, this internship position will be located in Dubai but some work from home is acceptable.

Talent Acquisition Role Responsibilities are given below:

Building Talent Pool

• Determining the current staffing needs of an organization

• Lead the sourcing strategy to identify the potential talent

• Identify and manage the external sourcing partners

• Responsible of hiring Top management hiring

• Identify the process gaps and reengineer the process as and when required

• Devising the technical assessment for selection procedure for various roles

• Creating a salary benchmarks and manage consistency for all the roles/locations

• Should make sure that the salary proposal are well within the defined budgets

• Creating a pool of blacklisted companies and employees whom the organization

• should refrain from hiring and vice versa

• Collaborating with the Department Heads and Divisional heads to identify the

• Challenges and resolutions

• Expertise in head hunting of candidates

• Should plan for reduction of drop out % rate

• Responsible for incorporating best industry practices for recruitment

• Ensure the reduction in early attrition

• Create a potential pipeline for future hiring

Sourcing Strategy

• Identify the right source of recruitment mix for the company

• Proactively connecting with prospective institute and organization for hiring such as

• Campus Recruitment, Job Portal, Ads, Contract Hiring, Offline Hiring, Consultancy

• Promoting the Kinara Brand amongst all stakeholders

Vendor Management

• Right consultant for right role

• Identifying the right vendor for every specialized roles and skills

HO & Field Hiring

• Recruitment & Onboarding for all the levels

BGV

• Neatly we do the BGV, strongly, oral or through IDFY

Pipeline Creation

• Creating the talent pool as a backup

• Strategy to reduce the early attrition

• Strategies to screen the right profiles, less rejection

Budgeting

• Ensure budget and cost optimization of the organization

HRMS

• How effectively the usage of HRMS in place by reducing the manual efforts

Other Requirements:

• Similar Industry market knowledge

• Team handling experience

• Have worked in the strategical capacity

Skills and Competencies:

Technical Skills

• Data Analysis and Reporting

• Have prior experience in handling HRMS tool

• Stakeholders Management

• Excellent in Analytics

Soft Skills

• Resourcefulness

• People Management

• Communication

• Time management

• Team management

Php and framework full stack developer

Knowledge of Nodejs and python an added advantage

Understands ci cd and webapp deployment

Aws development and deployment understanding

Javascript understanding

• Experience in Frameworks: Laravel/YII 2.0/CakePHP 3.0/Codeignitor, CMS: Wordpress/PrestaShop/Opencart
• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS, PHP, MVC frameworks, JavaScript frameworks - AngularJS/Node.js, GIT, MySql, CSS, AJAX, HTML5.
• Works as a Project Manager and reporting directly to CTO.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in testing process.
• Perform R&D tasks if assigned and communicate with Designer and UI team.
• Build reusable code and libraries for future use.
• Taking leadership responsibilities and handle team well.
• Manage daily/weekly scrums.
• Strong Communication Skills.

What you need to have: