11+ Microsoft SCCM Jobs in Mumbai | Microsoft SCCM Job openings in Mumbai

Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Position: Frontend Engg (Angular)

Exp Level: 2-4 years

Key Responsibilities

• Develop, test, debug and document new and existing components to ensure that our software meets business, quality and operational needs.

• Focus on scalability, speed, cross-browser compatibility, security, and availability of all applications and processes.

• Collaborate with peer organizations, devops, support organizations on technical issues and provide guidance.

• Work with a team to troubleshoot code level problems quickly and efficiently.

Required Skills:

• 2-4 years of professional software engineering experience in Angular

• Detail oriented and conscientious in implementing designs you have signed off on

• Self-motivator with strong communication skills

• Degree in computer science or a related field is preferred, but not required

• Designing and developing user interfaces using Angular best practices.

• Thorough knowledge of Angular modules, components, services, routing, web pack, material, flex box.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Good to have - Experience with Agile methodologies

• Integrating front end UI with constructed APIs.

• Experience with NgRx and Rxjs for state management and reactive programming.

• Familiarity with tools like GitHub and Azure.

Job Role: Sales (Account Farming, IT Services, experience with BFSI clients on an IT services environment)

Level:Associate Director/Director

Location:Bangalore/Mumbai

Job Summary: We are seeking an experienced and results-driven Sales Representative with a strong background in account farming and IT services sales. As a Sales Representative, you will be responsible for nurturing and expanding existing client accounts, as well as identifying and securing new business opportunities within the IT services sector. The ideal candidate is a strategic thinker, possesses excellent communication and negotiation skills, and has a proven track record of success in selling IT services to enterprise-level clients.

Responsibilities:

• Develop and execute account farming strategies to maintain and expand relationships with existing clients.
• Proactively engage with key stakeholders within client organizations to understand their business needs and align our IT services to address those needs.
• Conduct regular account reviews to identify upselling and cross-selling opportunities, and collaborate with the internal teams to drive revenue growth.
• Stay updated on industry trends, market conditions, and competitive landscape to effectively position and differentiate our IT services in the market.
• Build and maintain a robust sales pipeline by identifying and pursuing new business opportunities.
• Conduct thorough market research and analysis to identify potential clients and develop targeted sales strategies.
• Lead the end-to-end sales process, including prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals.
• Collaborate with the delivery and implementation teams to ensure successful onboarding and customer satisfaction.
• Meet or exceed sales targets and contribute to the overall revenue growth of the organization.
• Provide accurate sales forecasts and reports to management on a regular basis.

Qualifications:

• Basic knowledge of IT technologies and concepts, including software development methodologies, cloud computing models (e.g., IaaS, PaaS, SaaS) and data analytics techniques.
• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Minimum of 10 years of experience in sales, with a focus on account farming and IT services sales.
• Proven track record of exceeding sales targets and driving revenue growth.
• Strong knowledge and understanding of the IT services industry, including cloud solutions, managed services, software development, and infrastructure services.
• Exceptional interpersonal and communication skills, with the ability to effectively engage and influence senior-level executives.
• Demonstrated experience in building and maintaining long-term client relationships.
• Strong negotiation and closing skills, with the ability to navigate complex sales cycles.
• Self-motivated and results-oriented, with a strong drive to achieve and surpass sales goals.
• Excellent problem-solving and decision-making abilities.
• Ability to work independently and collaboratively in a fast-paced, target-driven environment.
• Proficiency in using CRM software and sales productivity tools.
• Join our dynamic sales team and contribute to the growth and success of our organization by leveraging your expertise in account farming and IT services sales.

About Wissen Technology:

Website : www.wissen.com

Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Wissen Technology is a specialized delivering high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

Wissen has offices in India, the UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $650 million for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 1800 highly skilled professionals.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

Wissen Technology has been certified as a Great Place to Work® company in 5 years of inception which is a testament to our progressive and flexible work culture. As we cast our eyes to the future, we remain committed to the core philosophy of our management team ‘Employee First’.

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

About the company:

Our client is a luxury home décor brand. It's nothing less than a revolution in the home décor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.

Our services include unique technology-driven processes and analytics, consulting, execution, and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.

We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful décor, and ambiance.

What would you be required to do?

•Collaborate with the leadership team to formulate and execute the design strategy for the organization

•Collaborate with external as well internal stakeholders from time to time and ensure DQphilosophy is aligned with the processes followed

•Be responsible for the projects seen as potential and ongoing in terms of quality, timelines, and aesthetics of design as per DQ philosophy

•Take the time to understand client style and need and merge that with DQ design philosophy in a creatively unique way each time for each different project

•Create and present design solutions as per the process

•Ensure that the client enjoys the home renovation process as that is one of the USP’sof DQ

•Create estimates, schedules, and staffing plans to complete projects

•Use software to design, sketch, and provide drawings of proposed projects when needed

•Work with clients to define project requirements and develop design criteria

•Provide support and guidance to clients on the newest trends in home décor and design

What skills are we looking for?

•Excellent taste in home design

•An uncompromising passion for beauty in the process of home renovation and décor

•Excellent communication skills- written and verbal

•Excellent interpersonal, negotiation, and creative thinking skills

•Excellent ability to influence

Who qualifies?

•At least 5+ years experience as an architect or interior designer in a luxury residential space (consultations, renovations, space planning, and new constructions). Entrepreneurship experience will be an added advantage

•MBA/ Diploma or Degree in Interior Designing or Architecture preferably from a foreign University with international experience

•Handled luxury projects of Rs. 10,000 – 12,000 per sq ft

•Space Planning

•Influence and client engagement skills

•Able to create material, furniture boards home models

•Good communicator, able to deal firmly and fairly with contractors, consultants, and vendors

•Developing concepts & sketches by virtue of Expertise in layout, color, lighting, materials selection, custom furniture, and all installations

•MBA / B.Arch / Diploma in Interior Designing preferably from a foreign University with international experience

•Must Know all state of art Software

Or

•The fact that this role and our organization excites you and you think you will be a good fit.

·      Capable of independently creating 2D/UI graphics and animations and integrating them in Unity

·      Participating in art reviews and being receptive to feedback and art direction

·      Troubleshooting any art issues from a creative & technical standpoint

·      Creating Mood boards, Style guides, Art guidelines & other necessary documentation

Strong 2D skills, but a mastery of showing ideas, and sketching out and clearly communicating a wide range of possibilities.

Name - http://www.savvologygames.com">Savvology Games

Location - WeWork, Spectrum Towers, Malad, Mumbai

About Savvology - There is a lot of luck involved in most of the mainstream real-money games (Poker, Fantasy, Ludo, Rummy) which makes it hard to win anything. We want to create pure skill-based strategy games (no luck factor), where you can control your outcome better. What’s more, more than 50% of the players win! We make use of Game Theory (the science of decision-making) to come up with games that are so simple that even a 5-year-old can play. Our vision is to encourage people to make better decisions through gamification.

Job Brief

We are looking for an experienced and self-driven Backend Developer to join our young team. You will be responsible for all the server-side logic of our games, ensuring a smooth, glitch-free gaming experience. You have to minimize downtime, crashes, and other bugs and capture & store data correctly for further analytics. You will be working alongside a dynamic team of IITian founders, engineers, designers, and marketers, so there is a lot of scope for learning and growth. 

We’re a young, passionate team looking to make a dent in the gaming space. We work hard, but we party harder (beer/pizza every Friday night). If you love challenges, playing games, and building innovative products from scratch, we’d like to meet you.

Responsibilities

• Build robust backend systems that do not break down.
• Write clean and reusable code for future use and ease of understanding
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Give inputs on how to develop new features in the most cost and effort-economical way
• Implementation of security standards, data protection, and privacy protocols
• We want to be a data-driven company. Gather data (events, clicks, behaviors) to facilitate analytics by the Product and Marketing teams
• Create dashboards where all key metrics and data is visible at a glance
• Implement and maintain an SEO-friendly website

Skills

• 3+ years of proven work experience as a Full-Stack / Back-end developer
• 2+ years of NodeJS experience
• 1+ years of ReactJS experience
• Proficient in MySQL and database design and schemas
• Familiarity with ELK stack. Hands-on project experience will be preferred.
• Website development. Should be well-versed in HTML / CSS / Javascript
• Ability to understand business requirements and translate them into technical requirements

Requirements

• Should be a team player and have a problem-solving attitude.
• Should show initiative and be opinionated. We don’t want a yes-man. [MUST] 
• Computer Science or a relevant degree from a reputed university is a plus but NOT mandatory
• Brownie points if you’ve worked on / developed a mobile game before

What you can expect at Savvology Games

• A cool work atmosphere complete with flexible working hours, unlimited coffee, fruit water, games (Foosball, Table Tennis, Pool, Carrom, Board Games, Cards…). Time will fly.
• A hockey-stick trajectory for growth professionally
• Fun people who you’ll want to hang out with after office hours too :)
• Lots of treats - Did we mention beer/pizza every Friday?

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge