Strategic Alliances

Job Description: Sr. Business Development Executive

Experience: 4+ Years

Job Location: Ahmedabad (WFO Only)

Roles & Responsibilities:-

• To find, nurture, qualify and close opportunities to meet the revenue quota by the Business team. 
• Generate qualified opportunities through Bidding, phone calls, emails, internet research etc.
• Manage outbound calling by the team to US-based prospects. 
• Execute call and email campaigns to generate new sales prospects and manage the pipeline.
• Work with the executive team to design and improve outbound efforts Comprehensive utilization of use of sales tools such as LinkedIn, Freelancer, Guru, Elance and other tools to research opportunities.
• Business Development & Client Servicing for Website and Mobile Design and Development Services.
• Generate leads, follow-up & client servicing. 
• Initiate prospects' communication and make presentations. 
• Negotiate terms & understand client requirements. 
• Raise invoices & manage collections from clients.
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Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 4+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

Job Role:

The role is for an SAP UI5 Consultant responsible for developing and enhancing web applications using SAP UI5 and related technologies.

Responsibilities:

1. Develop Fiori-like web applications based on SAPUI5.
2. Implement REST Web services and enhancements to SAP Fiori apps.
3. Work with Web Technologies including HTML5, CSS3, and JavaScript.
4. Participate in knowledge transfers and evaluate new technologies.
5. Understand and implement software architecture for enterprise applications.

Qualifications:

The candidate should have a BA/BE/BTech qualification with excellent verbal and written communication skills in English. Ability to work flexible hours is necessary.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

Digital Marketing is a lot more than what it is usually portrayed as and we delve into “the lot more”for SMBs. we have grown well and what started as a small personal project a year ago has now grown into a family of 45+ clients and 8 smart people- all within a year! And guess what, we never spent a single penny on advertising! It was all referral and so you can imagine the quality of work that we have been doing.

Now, if you are someone who can fit in such a high performing environment, do read the job description very thoroughly and then apply!

Responsibilities

Be the primary point of contact for the clients.

Assist in creating a digital strategy for the clients. These are SMEs, hard on cash but high on hope so we have to be extra wise with what we suggest!

Get things done from the CG team. You see, since you will interact with the client, you will know what they want and you alone will have to make sure that the work gets done!

Advocate for the client to ensure that we’re not just checking off boxes in a task manager, but instead moving them forward and reaching their objectives (we call this Remarkable ROI)

Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence, and Remarkable ROI and if that gets us Referrals- well nothing better than that!

Note: Our digital marketing projects include both “traditional” digital marketing such as SEO and Email Marketing/Whatsapp Marketing/Affiliate Marketing as well as web design & development projects. For this position though, we will stick to SEO/SMO/PPC

What we are looking for

Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results). Followed by…

Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people). Followed by….

Ability to provide remarkable client experiences.

Who we are not looking for

You’re busy, we’re busy. If you don’t meet these requirements, please focus on the other fish in

the sea. These are indeed requirements

Minimum of 1.5 years as a hands-on digital marketing professional

Minimum of 1 year as someone who has been interacting with the clients. If you have worked

in B2B, it would be great!

Digital Marketing & Web Design Project experience

A focus on the details (really… pay close attention to the details if you’d like to get an interview

for this position)

If You’re a Good Fit, You Probably

Thrive in a small and growing team (<10 people on our way to 20)

Do some sort of digital marketing (or learning) in your spare time… it’s not just a day-job for

you

Know how to work on Google Analytics, Tag Manager, Google Ads, Facebook Business

Manager, Instagram Marketing, Email Marketing Tools, Canva (just a little bit), WordPress,

Wix, and anything else that is relevant to digital marketing

Feel at home with spreadsheets and task management tools

Are comfortable with IM tools, email, video calls, and the phone but believe in the power of

minimising interactions.

BTW: when applying, use the passcode “WTH

• Develop system and program specifications to meet client needs
• Analyze the impact of new systems or system changes on existing technology
• Design and maintain database structures to support system requirements
• Build and configure CRM forms, views, dashboards, and workflows
• Create and maintain schema and code to support system/program requirements
• Adhere to company standards, policies, and procedures
• Create and maintain appropriate user and technical documentation
• Provide client support, as needed
• Work with clients to resolve problems in a timely manner and escalate as appropriate
• Participate in company initiatives and committees

• Bachelor’s degree or higher degree in Computer Engineering, Computer Science, Information Technology, or any related field.
• Experience with CRM 2013/2015/2016, D365 CE modules such as Finance/Supply Chain/Sales/Marketing/Service/Field Services and CRM Portal
• Microsoft Dynamics Sales and Customer Engagement applications (CRM) product experience
• Professional CRM certification OR agree to achieve appropriate certification in an agreed-upon timeframe
• Experience implementing and customizing Dynamics CRM and Dynamics 365
• Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
• The ability to handle multiple tasks, simultaneously
• The ability to work independently or as part of a team
• Knowledge in Azure technologies like API, Azure Functions, Logic Apps development is advantageous

Responsibilities 

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills: –

• Proficient with Swift {depending on project requirements}, and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools {such as Instruments and Shark, depending on project needs}
• Familiarity with cloud message APIs and push notifications
• The knack for benchmarking and optimization
• Proficient understanding of code versioning tools {such as Git, Mercurial or SVN}
• Familiarity with continuous integration

Qualification: –

Education Qualification: B. TECH / BCA / M. TECH / MCA.

Roles and Responsibilities 

A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.

• Responsible to meet sales goals.
• Create a customer service-oriented culture in the store.
• Ensure that retail merchandising is appealing to customers.
• Manage all other matters pertaining to store sales and perform additional tasks as required.
• Promote store sales through cold calling, marketing and advertisements.
• Manage inventory and Registers

- Billing & Handover

- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.

- Crisp in money management and handover.

- Ensure all petty cash / petty cash vouchers are tallied and approved of.

Desired candidate profile:

- Graduate.

- Excellent spoken and written English and Kannada skills.

- Passion for Customer care and sales.

- Good knowledge of Pos.

- Excel skills preferred.

- Immediate availability.