3+ Microsoft SCCM Jobs in Bangalore (Bengaluru) | Microsoft SCCM Job openings in Bangalore (Bengaluru)

About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.

About the Role:

We are looking for a skilled and proactive IT Support Engineer to join our growing IT team. As an IT Support Engineer, you will be responsible for providing technical support, troubleshooting issues, and assisting in the day-to-day operations of our IT infrastructure. The ideal candidate should have 2-4 years of experience in IT support, with a solid understanding of networking, hardware, software, and systems administration.



Responsibilities

➔   Provide first- and second-level technical support to end users, troubleshooting hardware, software, and network issues both onsite and remotely.

➔   Assist in maintenance of servers, desktops, laptops, and mobile devices, ensuring optimal performance.

➔   Support the configuration and maintenance of network devices (routers, switches, firewalls) and ensure secure and reliable connectivity.

➔   Aid in the rollout, installation, and configuration of new hardware and software applications, including updates and patches.

➔   Develop and maintain technical documentation and user guides. Conduct basic training sessions to help staff better utilize IT resources.

➔   Track, prioritize, and resolve tickets using the organization’s helpdesk system. Escalate issues as needed and follow up to ensure resolution.

➔   Support initiatives related to IT security, ensuring systems adhere to compliance and policy standards, and participate in routine system audits.

Requirements

➔   2-4 years of experience in IT support, network administration, or a similar role.

➔   Solid understanding of operating systems (Windows, Linux, macOS) and network protocols.

➔   Experience with hardware troubleshooting and software installation.

➔   Exposure to SASE tools like Zscaler, Netskope, PaloAlto Prisma Access.

➔   Knowledge of Active Directory, Office 365, and other enterprise IT solutions.

➔   Basic experience in server administration and virtualization technologies (VMware, Hyper-V).

➔   Excellent communication skills and a customer-focused approach.

Preferred Skills (Optional):

➔   Experience with IT service management (ITSM) tools (e.g.,JIRA Service Desk, ServiceNow,Freshworks etc).

➔   Exposure to virtualization technologies (e.g., VMware, Hyper-V) or cloud platforms (e.g., AWS, Azure).

➔   Knowledge of scripting or automation (e.g., PowerShell, Python) for routine tasks.

Work Location: Bangalore

Work Mode: WFO

Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.

Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Mandatory Skills:

SCCM L3 Administrator Administer and manage end to end SCCM infrastructure in multi domain environment Strong administration skills on core functionalities of SCCM and Microsoft OS functionalities Providing best practices, reviewing new SCCM features and implementation. Troubleshooting capabilities

Job Description: SCCM L3 Administrator

Client : IBM

Payroll Company: Posspole

Administer and manage end to end SCCM infrastructure in multi domain environment

Strong administration skills on core functionalities of SCCM and Microsoft OS functionalities

Providing best practices, reviewing new SCCM features and implementation.

Troubleshooting capabilities

Roles & Responsibilities:

Hands on SCCM L3 Administrator

Management of site communications. (Bandwidth, Senders, Secondary Sites, etc.) Monitoring and troubleshooting site replication issues

Role-Based Administration: Managing custom roles and security scopes Planning and securing SCCM using security certificates.

General monitoring of site health via SSRS, log files, and the SCCM console.

Planning, configuring, and implementing a backup plan

Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.